Best in New York NY

We bought a historic home in Maplewood over the summer and wanted to find a reliable heating system & plumbing guy to service the vintage (probably 50+ years old) boiler and radiator system, as well as do some plumbing work.  A neighbor recommended Gateway.  They were booked up for a while, so we called Roto-Rooter to come out and unclog a drain.  The Roto-Rooter guy wanted $379 to unclog one bathroom sink -- WHOA!  Then he asked if we'd be willing to pay $150 or so, cash.  We decided to pass on that offer and wait for Gateway.

SOOOOO GLAD WE DID!  Gateway showed up on time for the appointment and sent two men (Sean and Greg), one to focus on the boiler and the other to do the other plumbing work, so I wouldn't be spending my whole day watching a plumber's butt.  They gave us estimates before starting any work -- $185 for the boiler service, and $65 to unclog a drain (that's $300 less than Roto-Rooter for unclogging the drain).  They got to work quickly and efficiently, showed me what they were doing, and explained what I needed to do every couple weeks to keep this boiler working efficiently.  

Here's the best part -- after they serviced the boiler, the secondary fail-safe system triggered and the boiler wouldn't restart.  They identified the problem and had the part in the truck which surprised me somewhat as this is an old system.  They explained that the part was $465, I authorized it and they installed it.  It still didn't work.  They traced the problem to a brittle switch in the electrical system, re-connected it, and the system worked.  THEN they took off the new part, put my old part back on, proved that the old part still worked fine, and charged me ZERO/ZIP/ZILCH|/NADA for parts and service for this task.  Clearly I was an ignorant sucker that would have paid them $465, but they went out of their way to verify that that was necessary before selling me the part.

Sean and Greg are two personable, honest guys who take pride in their expertise, craftsmanship, and customer service.  They like working for Gateway because it is an honest shop, and because it's a Union shop that trains their men up and provides benefits.  In addition to doing plumbing work on-call, they also have the opportunity to build their skills and expertise by working on new construction projects.

So, if you want honest, enthusiastic professionals who will give you fair estimates before starting the work, explain what they're doing, and educate you on the systems you own, call Gateway.  If you want to be grossly overcharged, there are other places out there who will be happy to take your money.

I dont need a plumber every day... but when I do, Guarini is the only one I would use or recommend.  These guys are great.  Today I had banging noises in my furnace, I called them, they were there before their estimate, took care of the situation, and were out in a little over an hour.  Chris was great, he explained what he was planning to do and what he thought the problem was, and sure enough, fixed it right away.  
I have only great words and recommendations for this Plumbing and heating company.... I have used them on an off for over 18 years.  They are the best you can get in Jersey City!

Just brought a water tank from. The customer services there was awesome. The manager helped me the whole way and even gave me a discount.

Robek was recommended by the guy who replaced my chimney liner when I was about to convert to gas from oil heat. George and Michael are a good team and did a good job on the work on my furnace.  Nice, neat work; explained things. Easily reachable. Fair pricing.

My service call to American Water Resource was contracted out to Liquid Tech Plumbing & Heating. I received a call from the office to schedule the visit, email notification when the plumber will arrive. Plumber was friendly, did not make a huge mess and found the issue very quickly.

Nice service , want to order again today for the next few minutes of service and I will wait for you to get in the shower and I will wait until you get the food there and I'll be there for your meeting at your place in order to get your service call please let me know if you want me to come to pick me up for your meeting please thanks so I will have a good night love to see you later today ok thanks

Our pipes got frozen from the two consecutive sub 20 degree days. Tried every troubleshooting method before calling for back up. Mike was able to come by.. look it over. Prescribe a few things. Then he returned and noticed minimal change so he went to work. He did not give up and eventually found the issue. Using innovative techniques he got it going. Will have water and heat tonight! Thanks fenix!

A great find!!  What a relief to have come across Richie D. Reliable, reasonably price & professional. Called up for a kitchen sink back up in the late afternoon, spoke to Ivar and he advised he would be able to address the problem same day. There was no extra charge or emergency charge like some other national companies. My Kitchen sink was completely clogged and not draining at all.  Ivar took apart the pipe, trap and snaked the pipe until it was running through.  Cleared up the problem in under an hour.  So so reasonably priced, saved us a lot of $$$.  I found them on Yelp.  Hate the angie's list and home advisors since you have to leave your address and # and a million companies call you back and the reviews are unreliable or always good to excellent cause really who's going to leave a bad review in fear of retaliation.  I would highly recommend Richie D Drain Cleaning as I found them to be fantastic.  Checked all the boxes and reminded me of what true service used to be!!

Jimmy, the owner is a rare find in the world of plumbers.  Our pipes burst last week and we woke up to a flooded basement (fortunately we happened to be here at our vacation home over the holidays!)  We found Allstate Mechanical on the Internet and called.  Jimmy came to our home and during the service call (where most companies charge you separately to just diagnose the problem) he was able to not just locate all the broken pipes but he also fixed them. One call.  Jimmy is very upfront and honest about pricing which we appreciate. We've been left high and dry with other plumbing companies who surprise us with an additional price in the middle of a job  - all they do is lowball their initial price to get you to hire them. Not here. Jimmy is refreshingly old-school in that he takes great pride in his work, is honest, hard-working, excellent at what he does and makes every effort to make his customer happy.  Will definitely call him again.

I had Alive Plumbing come out to fix my plumbing and they were fabulous. They are so friendly and nice and when they work they keep their area clean, which I love. They do such fantastic work that I will always call them to come and fix any plumbing problems that I have.

Unless your issue is urgent it may be a wait to get a visit from Jimmy.  He always pulls through when in need and never has to come back to take another look. One visit and your problem is fixed. Thank you!!

These plumbers came to the house and misdiagnosed the problem. Later that same day I had the same problem, so I had another plumber come because I didn't think Pat and Pat Jnr analysis of the problem was right. The other plumber pinpointed the issue immediately. I contacted Guarini the following day and told them about the misdiagnosis and resolution, they apologized and said they would not be charging me for the service. Five weeks later I received a bill from them. This time, Linda and supervisor Robert insisted I had to pay, that they had no record of the conversation that took place the day after the service. I'm hugely disappointed with this customer service, and further disappointed that they insist that their plumber did a good job. There are more honest plumbing companies in Jersey City.

Wow, what can I say... I highly recommend Mike and MD Plumbing and Heating LLC!

My Dad has been a plumber for sixty years and counting, so I really know a great work ethic, when I see it!

Mike is professional, courteous, knowledgable, friendly, plus he was willing to answer any questions I had, but the real PLUS, were his prices... If you need a great plumber, who is knowledgable, friendly, prompt and courteous, Mike is definitely the man you want to hire for the job! Not only was he prompt and on time, he was also willing to switch our appointment for an earlier time, when the job needed to be done much sooner! We had tried other plumbers in the area, we are still waiting to here from them, one call to Mike got the job done!

Thanks Mike, I will definitely be recommending you to friends and business associates!

John was very detailed from the first time we spoke.  He told me he would be here in a matter of 30 minutes on his first visit and that was exactly the amount it took him to get to my home.  He saw what was causing the problem, gave us (meaning my husband and I) instructions on what needed to be done until his next visit, in which he would come to fix the problem with the leaking hot water.  The next time he came to the house he fixed the problem quickly.  He was very clear and a nice man.  He did all the necessary work and gave me advice, as well as a good price.  I would definitely call him again.

I needed a new water heater after sandy and Bill came over to install it. Professional, neat work and I've never had a problem with it since, he did the job right. Some plumbers in the past have done poor work that starts to leak months later, but I've never had s problem with bill and will continue to recommend him to friends and family

I called Samba at 7:30am on a Sunday when an outside PVC pipe burst during a severe cold snap, sending water gushing under our porch. I couldn't believe I could reach someone at that hour! He sent Leo in less than 2 hours; they quickly assessed what had to be done, got the materials they needed, and had the whole thing fixed and our water turned back on by noon. They removed the broken pipe all the way into our basement and installed a new copper valve where it had been attached. Very reasonable price given the speed, quality and thoroughness. And they were friendly and considerate. A gem in lower Westchester. Call Samba!

This company seemed like they were good and very pleasent on the phone but then after coming a day later than expected the plumber lied about the time he spent at my house and totally ripped me off. I should have made them write it down when arriving and leaving but instead I stupidly trusted them. I also don't believe that they didn't go for lunch for an hour while getting the part. I will never use them again!