Best in New York NY

Called Steve in the morning and he answered. (First miracle!) I told him about my clogged toilet, he gave me an estimate over the phone, which I really appreciated. He gave me a timeframe and stuck to it! He texted me when he was on his way. Came- fixed it- stuck to his phone estimate! He left me disposable rubber gloves and followed up 2 days later to be sure everything was working fine. It was! Definitely recommend this guy!!!

Love them they saved us so much money all others said we needed a new water unit they fixed it! We have been using them ever since!

Darwin is the best.  He was on time, fast, and reasonably priced.  Our sink looks amazing and works better than ever!  He's charming, sweet--and a fellow soccer fan : )--he was wonderful to have in our home.  We'll never go to anyone else!  He's the best!

This review is long overdue.... I contacted Mike because my grandmother was having plumbing issues and likes to have things done quickly. She has anxiety issues and becomes a bit helpless during situations such as these. So I search Craigslist and came up on Mike's advertisement. Upon contacting Mike he carries a professional manner and when asked about reviews (I constantly check reviews) he forwarded me to Yelp. I read the reviews and we confirmed an appointment for that day. During his time at my grandparents home in Brooklyn, he was able to discover something was deeply clogged into the drainage. He was very comforting and caring to my grandmother (I wasn't at the appointment as I live in Manhattan) and fixed the issue. The thing with this situation that gives one of the reasons for the 5 stars is that he not only communicated the situation with my grandmother but with me on the phone as well. See there was a bit of confusion as there were some issues in the neighborhood as well but he double checked rather than just taking a tip and thank you. He went back into the house and into the basement where WAH LA th clog was unclogged. '

Second time I contacted Mike same scenario, professional and attentive. However the plumbing issue was resolved this time it was the sewage. As he couldn't take care of this issue and I have no idea about this kind of stuff he forwarded contact information to a sewage professional.

Thank you Mike...

Efficient, knowledgeable and courteous. Adam and team were able to repair the AC unit quickly and I would certainly recommend them to anyone.

He's very responsive, a life saver when the kitchen sink was clogged. Very reasonably priced, get the job done.

Never wrote a review before but have to say JCA plumbing saved the day after 3 plumbers said I would have to replace 60's shower knobs with new system meaning tear down wall etc JCA was able to replace old system saving me at least $1000 very grateful

Chris is great and does great work. I keeps everything nice and clean and comes out for all emergencies and is always reliable.

Burns plumbing put a new furnance and boiler in my building a short time ago,  they did a fantastic job.  Work was done in a timely and super professional manner.  Its a pleasure too work with someone who takes pride in their work.  Pleasure to do business with Burns and Company.

I called this plumber to service our furnace for the winter from an internet reference and was glad I did. Not only did the technician routinely service our gas boiler, but found a pet that needed replacement and then thoroughly cleaned the unit. As a resultt, our heating system works like a charm.

We called because one of our radiators was not generating any heat. They came first thing the following morning and promptly fixed our issue at a reasonable price. In addition since we were new homeowners, Adam took the time to show us how the system works. We really appreciated the extra time he took to help us.

I called Zatos plumbing for the local law 152 gas inspection. They were quick to respond they did it on the same day and had it filed the following day. Highly recommend them.

Skilled professional with great communication and responsiveness. Actually did more work than necessary, replacing old parts to make sure the job was done right without any extra charge. You can see he cares a lot and takes pride in his work! EXCELLENT!!!!!!

I had a fast leak in my tub and the tub was clogged the water was coming out at about 4 gallons every 5 minutes. I've heard of Roto Rooter, I've seen the $99 special that was posted online & I also saw that you guys also was offering a $60 coupon. And although one of my neighbors warned against me using Roto-Rooter service because of the high price, I needed a professional service. We scheduled online, waited a couple of hours for confirmation, and nothing. So I called myself and ask them when I can expect the technician because I spent the better part of the day scooping out water from my bathtub into my toilet to avoid a flood. I was called back and told that he would send someone over as soon as he had a technician available. We waited another couple of hours and finally the technician came. He wore a mask but nothing covering his work boots & I just cleaned my carpet from a the fire in my building last Wednesday that caused all this. He barely looked at anything and quoted me a price of $587 to just to snake the drain. I found that price to be exorbent and insultingly high just to remove a clog. I told him that is way too much money. I apologized for wasting his time and invited him out of my apartment. He then immediately offered to do the job for $300. Which was also too high, I again thanked him for his time and he then asked how much I was willing to pay. I told him the going rate in this neighborhood is $49.99 - $149.99 to clear a clogged drain. But since I was desperate I offered $200 if he can complete the job. He then went back downstairs to his truck and came back with an electrical auger one I had used myself to no avail, I thought he'd bring some big professional auger or other drain opening tool
Then proceeded to turn off the cold water from under the sink which started a leak under my sink. I scrambled to remove all my personal items from under the cabinet and please a bucket under that leak So now, I have an added repair to do. After he began, I tried to accommodate him by giving him something to drink since he said he was getting a headache do to the noise coming from the auger. I thought he would leave without finishing the job so I was trying to be pleasant and level headed. Although I was losing my patience by the minute. He sat there for about an hour and a half trying with that little electrical auger to clear the drain and then came out and told us he couldn't do it and started packing up his stuff. I ended up giving this guy a $40 tip just for the effort. Between my buildings handyman and this guy I wasted $80. I then called another company who unfortunately didn't have anybody until today. He sent his guy over who quoted me a solid price of $200 and an extra $100 if he had to open up my pipes which he didn't  he came up with a big industrial size auger and cleared the drain in 20-30 minutes. I still think it was pricey but it was an emergency and I was quoted a solid price without any games or surprises. I am very disappointed by the lack of integrity I was shown by your company. I should have been given a price over the phone or at least an estimate so I know what to expect. And as far as the $99 drain cleaning offer and $60 coupon I found to be all bait and switch gimmicks. Not cool for a company that's supposed to be completely professional, guarantees the job to be done, tries to shake down their customers in time of need, then leaves without completing the job. And creating extra problems to fix in addition to the already existing nightmare. Very disappointed

I have worked with Vinny S. the service manager for several years. He is hard working and dedicated to getting the job done. Approved handles the majority of our service calls and oil deliveries. During the winter months when oil was in short supply by other companies,  Approved always came through for our buildings.

I have a good working relationship with their customer service dept. I have dealt with Ralph, Terry, Karen, Carmen and many others who have been very helpful.

I recommend using Approved for your oil and service needs.

Karen R of B & W