Best in New York NY

Steve is nothing less than amazing. If you have an emergency let him know. Otherwise, know there may be a wait.

He's definitely worth the wait!

He came over, worked fast, and even let my daughter watch him and talked with her. He was so kind and sweet. Since we JUST bought a new home he took a look at a few other things I had questions about while he was here. He's very knowledgeable, and while I hope we don't need to see him too often I would never consider another plumber.

Thanks Steve!

Love them they saved us so much money all others said we needed a new water unit they fixed it! We have been using them ever since!

Great Plumber. Came to my place within 40 minutes, fixed a non draining bath tub in under 15 minutes. Every other plumber I called was either not available or gave me a far out service date. I was really happy with his service and his attitude!
Thanks again!
Jen

Mike is a great plumber. He explains the issues very clearly. I trust his judgement on repairs that are needed. He answers his phone all the time.  He even helped me do an immediate fix on an issue because he couldn't arrive until the afternoon. He is so so helpful.  I can't recommend him enough.  Very professional and provides fast service.  Very friendly too.

My experience was extremely positive they diagnose. the problem, came up with a solution, fast and efficient. The next day made the necessary repairs, and of course the cost of goods and labor it was extremely reasonable nevertheless, I highly recommend them for any future projects you may have.

Jarrod went above and beyond in replacing my wax seal and water hose for my toilet. There's no job too small that he wont tackle. The day of service he arrived on time like he said he would. His fee was priced fairly, and provided excellent service. If I ever have any plumbing needs in the future, ill be sure to call Clogs for us.

Had heating issues with my building. Called him up, showed him pictures of boiler and radiators and the said it was a valve issue. He came over and then didn't have the valves so couldn't do the job. I still had to pay $125 and the problem wasn't fixed. Still freezing. I feel ripped off.

I used him a couple of times and he has always been very professional and friendly. Plus very reasonable on pricing. Finally found a trustworthy plumber. I will use him again and again.

I have had Burns do many jobs since my first review and they have been Great! 5 stars is what they deserve!

I called this plumber to service our furnace for the winter from an internet reference and was glad I did. Not only did the technician routinely service our gas boiler, but found a pet that needed replacement and then thoroughly cleaned the unit. As a resultt, our heating system works like a charm.

Adam was a lifesaver. It gets no better than this company. Adam got to the core of a leak other plumbers couldn't find. He also did a wonderful job replacing an old rusty broken boiler in my home.  His work was OUTSTANDING! He was punctual, reasonably priced and got the work done quickly. He explained in detail what the issues were and how they were going to be corrected. He also sent before and after pictures. I highly recommend Ajax Plumbing & Heating. This man takes pride in his work which is extremely important. I can't say enough good things about him. Thank you so much, Adam, for a job well done!

I called Zatos plumbing for the local law 152 gas inspection. They were quick to respond they did it on the same day and had it filed the following day. Highly recommend them.

Skilled professional with great communication and responsiveness. Actually did more work than necessary, replacing old parts to make sure the job was done right without any extra charge. You can see he cares a lot and takes pride in his work! EXCELLENT!!!!!!

I had a fast leak in my tub and the tub was clogged the water was coming out at about 4 gallons every 5 minutes. I've heard of Roto Rooter, I've seen the $99 special that was posted online & I also saw that you guys also was offering a $60 coupon. And although one of my neighbors warned against me using Roto-Rooter service because of the high price, I needed a professional service. We scheduled online, waited a couple of hours for confirmation, and nothing. So I called myself and ask them when I can expect the technician because I spent the better part of the day scooping out water from my bathtub into my toilet to avoid a flood. I was called back and told that he would send someone over as soon as he had a technician available. We waited another couple of hours and finally the technician came. He wore a mask but nothing covering his work boots & I just cleaned my carpet from a the fire in my building last Wednesday that caused all this. He barely looked at anything and quoted me a price of $587 to just to snake the drain. I found that price to be exorbent and insultingly high just to remove a clog. I told him that is way too much money. I apologized for wasting his time and invited him out of my apartment. He then immediately offered to do the job for $300. Which was also too high, I again thanked him for his time and he then asked how much I was willing to pay. I told him the going rate in this neighborhood is $49.99 - $149.99 to clear a clogged drain. But since I was desperate I offered $200 if he can complete the job. He then went back downstairs to his truck and came back with an electrical auger one I had used myself to no avail, I thought he'd bring some big professional auger or other drain opening tool
Then proceeded to turn off the cold water from under the sink which started a leak under my sink. I scrambled to remove all my personal items from under the cabinet and please a bucket under that leak So now, I have an added repair to do. After he began, I tried to accommodate him by giving him something to drink since he said he was getting a headache do to the noise coming from the auger. I thought he would leave without finishing the job so I was trying to be pleasant and level headed. Although I was losing my patience by the minute. He sat there for about an hour and a half trying with that little electrical auger to clear the drain and then came out and told us he couldn't do it and started packing up his stuff. I ended up giving this guy a $40 tip just for the effort. Between my buildings handyman and this guy I wasted $80. I then called another company who unfortunately didn't have anybody until today. He sent his guy over who quoted me a solid price of $200 and an extra $100 if he had to open up my pipes which he didn't  he came up with a big industrial size auger and cleared the drain in 20-30 minutes. I still think it was pricey but it was an emergency and I was quoted a solid price without any games or surprises. I am very disappointed by the lack of integrity I was shown by your company. I should have been given a price over the phone or at least an estimate so I know what to expect. And as far as the $99 drain cleaning offer and $60 coupon I found to be all bait and switch gimmicks. Not cool for a company that's supposed to be completely professional, guarantees the job to be done, tries to shake down their customers in time of need, then leaves without completing the job. And creating extra problems to fix in addition to the already existing nightmare. Very disappointed

Tooch the service dispatcher is the best!!! He brings color to that place and works so hard and is so dedicated :) that man is amazing ! Woo hoo!