Best in New York NY

I was in need of a plumber for some work I needed to get done before finishing my basement. I looked on Yelp and noticed all of his good reviews so I decided to give him a call. After playing phone tag a few times we finally touched base. At his request I sent him some pictures of my burner and boiler. He called me right back and was honest with me that the type of equipment I have I should have my oil service company do the work so if there is any issues with the work it would be their liability. I really appreciate Steve's honesty. He could have come by, done the work, collected his money and disappeared. I'm glad that's not his style. I highly recommend him.

Love them they saved us so much money all others said we needed a new water unit they fixed it! We have been using them ever since!

I would have given no stars... But since I had to select at least one, this business got an undeserving star.

I called for a plumbing emergency. The guy picked up phone and told me to text him picture of my problem. Hung up with no courteous bye or anything similar. I texted pictures to him and waited for 15 minutes for him to call me back. He didn't. So I called again to confirm he got the texts. He said I'm getting to your pictures now. And hung up without a promise to call or any other words. I moved onto the next plumber on the list.

He obviously didn't need my business.  But he should learn some basic business etiquette. Yes everyone is busy with ten million things going on, but don't run a business if u have no intention on providing services.

We're wrapping up a renovation and have now hired Mike a few times for our various plumbing work - installing kitchen sink and disposal, capping old lines, etc.  Each time he's come, he's been gracious, professional, and well-priced.  He has effectively problem-solved around our 80-year-old brownstone plumbing, and has gotten the job done efficiently and neatly each time.  Very happy to have found a great plumber!  We will certainly use him again.

Adam was professional, timely, and solved our A/C issue without a hassle. He showed up, diagnosed the issue, and described the solution and cost up-front. He then said if the fix didn't solve the problem he would come back at no charge. I'll definitely call Eco AirFlow for my future HVAC needs

It was a simple task of de-clogging a bathtub yesterday and this company not only replied promptly but gave me a really fair price. So there's three things I love about this company. One: Price. Two: they're fast and I appreciate that they value my time AND Three: I have a 60-day guarantee!  Will definitely use them again.

I called JCA about a problem I thought I had with my toilet. Justin was super helpful and was able to come by right away. He figured out that it was not my toilet but rather a neighbors' that was causing all this noise. I definitely appreciated having him there to reassure me that it was not my problem! Even though we couldn't do anything (thankfully, for me) Justin was super nice throughout and offered to come back and help if there was ever anything he can do. Will definitely keep you in my contacts! Thanks again!

I had a problem with my boiler towards the end of last winter. It was freezing outside and we were cold. The boiler wouldn't start. I cleaned it, vacuumed the combustion chamber, did a couple blowdowns. The water was crystal clear. It would run for a little while and then shut down again, in the middle of the night for example. When we woke up the house was as cold as an Ice Age cave. I called this plumber, he came with his son and they replaced a couple of gadgets without looking at it too much. Just like that the problem went away. Did not ask me for appointment fee, the price was very reasonable. He told me that part of my heating system was done by someone who was not a professional. I have both steam and hot water heat for different parts of the house, the hot water heat part having been added much later and the job was not quite done the right way. The plumber recommended a solution and did the job quickly and for a reasonable price. He explained what had to be done and I could tell he knew what he was talking about, even though I'm not a plumber. Everything is looking good so far and I'm ready for the next winter.

Capable, timely, professional.  Sadly, that makes this company rare among plumbers.  But kudos to them for being excellent.

John Bretone and his crew are the best. They respond to calls timely and do excellent work.

I needed a new water heater and Adam was at my house within an hour to assess the situation. He was honest about what I needed and what I didn't, which is rare these days. I truly appreciate his attention to detail and his thoughtfulness while in my home. He was efficient and cleaned up afterwards. I'll definitely be using this company again and will refer them to anyone who asks me for a plumber!  Thank you, Adam!

I called Zatos plumbing for the local law 152 gas inspection. They were quick to respond they did it on the same day and had it filed the following day. Highly recommend them.

Reliable, knowledgeable and extremely skilled.  I needed old cast iron pipes removed and replaced with newer PVC. Pappaceno Plumbing took care of it with care and ease. Would definitely recommend to others.

I had a fast leak in my tub and the tub was clogged the water was coming out at about 4 gallons every 5 minutes. I've heard of Roto Rooter, I've seen the $99 special that was posted online & I also saw that you guys also was offering a $60 coupon. And although one of my neighbors warned against me using Roto-Rooter service because of the high price, I needed a professional service. We scheduled online, waited a couple of hours for confirmation, and nothing. So I called myself and ask them when I can expect the technician because I spent the better part of the day scooping out water from my bathtub into my toilet to avoid a flood. I was called back and told that he would send someone over as soon as he had a technician available. We waited another couple of hours and finally the technician came. He wore a mask but nothing covering his work boots & I just cleaned my carpet from a the fire in my building last Wednesday that caused all this. He barely looked at anything and quoted me a price of $587 to just to snake the drain. I found that price to be exorbent and insultingly high just to remove a clog. I told him that is way too much money. I apologized for wasting his time and invited him out of my apartment. He then immediately offered to do the job for $300. Which was also too high, I again thanked him for his time and he then asked how much I was willing to pay. I told him the going rate in this neighborhood is $49.99 - $149.99 to clear a clogged drain. But since I was desperate I offered $200 if he can complete the job. He then went back downstairs to his truck and came back with an electrical auger one I had used myself to no avail, I thought he'd bring some big professional auger or other drain opening tool
Then proceeded to turn off the cold water from under the sink which started a leak under my sink. I scrambled to remove all my personal items from under the cabinet and please a bucket under that leak So now, I have an added repair to do. After he began, I tried to accommodate him by giving him something to drink since he said he was getting a headache do to the noise coming from the auger. I thought he would leave without finishing the job so I was trying to be pleasant and level headed. Although I was losing my patience by the minute. He sat there for about an hour and a half trying with that little electrical auger to clear the drain and then came out and told us he couldn't do it and started packing up his stuff. I ended up giving this guy a $40 tip just for the effort. Between my buildings handyman and this guy I wasted $80. I then called another company who unfortunately didn't have anybody until today. He sent his guy over who quoted me a solid price of $200 and an extra $100 if he had to open up my pipes which he didn't  he came up with a big industrial size auger and cleared the drain in 20-30 minutes. I still think it was pricey but it was an emergency and I was quoted a solid price without any games or surprises. I am very disappointed by the lack of integrity I was shown by your company. I should have been given a price over the phone or at least an estimate so I know what to expect. And as far as the $99 drain cleaning offer and $60 coupon I found to be all bait and switch gimmicks. Not cool for a company that's supposed to be completely professional, guarantees the job to be done, tries to shake down their customers in time of need, then leaves without completing the job. And creating extra problems to fix in addition to the already existing nightmare. Very disappointed

I called in because the boiler stopped working on one of the coldest nights of the season.   Sylvester and Joe D are excellent at what they do.  Both techs showed up rather quickly.  Sylvester diagnosed the problem and Joe D did a great job with installing a new part for the ignitor/spark function of the boiler.  He was clean and efficient.   He put all his efforts in yet he completed his job effortlessly.  As a customer for over 30 years (had an oil burner now it's gas),  we have experienced our ups and downs with the company,  however, when it comes to boiler service they do not disappoint.

Thanks for having talented people on board.