Best in New York NY

Steve came to the house a day after we spoke. He worked quickly, fixed a shower leak and replace a kitchen faucet. Very speedy and efficient.

Love them they saved us so much money all others said we needed a new water unit they fixed it! We have been using them ever since!

Excellent service!  Fair pricing! Great guy!  I am always afraid to employ a new service person becase you never know if you are going to get good service or get scammed.  Well, I got lucky with Darwin.  Great guy who does great work.

Smart problem solver, that's Mike. We got lucky. Another plumber who couldn't take our small job referred us to Mike.  That turned out well for us.  He had to disconnect sinks one day then return another day to install and hook up other ones.  He is knowledgeable, neat, personable and efficient.  The price was fair.  We already hired him again for another project.

PLEASE avoid. I do not recommend Adam. Use M&S Technicians or A Degree and Above instead. Far cheaper prices and much more reliable.

He never comes on time, he replaces parts, but never fixed the system. (I had to wait roughly 5 hours every time we had a service appointment and he claimed the AC was fixed, but it was never fixed.)

Pay your money after you know for sure your AC has been fixed! He won't give you a refund as he's apparently wasted his time driving to my house.
Very unprofessional behavior. Disappointed.

Called for clogged Sewar Line....he came early in the morning first thing ...just as he said he would... fixed the problem he gave some advice and was gone within 20 minutes problem solved...I recommend his Service and was happy with his promptness

Justin has come to my house a couple times. Yes, he was on time but his prices are absolutely outrageous. He quoted me $500 to snake a drain pipe and replace 1 section of brass tube under my kitchen sink which had developed a small hole. $500 for 2 tasks that any plumber worth their salt could knock out in under an hour and $5 in parts.

He then *blew* my phone up, refusing to leave my tenants house and calling me 5 - yes 5 - times over a 10 minute period to collect his $125 call out fee... Meanwhile they obviously were texting me, asking how to handle the issue of having some guy in the house who wouldn't leave.

There are real plumbers out there who charge enough to run an honest and profitable business without scamming folks - this joker is not one of them. Call someone else.

Friendly, fast and accurate service. Fixed my pilot light the day it went out. Highly recommend

I have had Burns do many jobs since my first review and they have been Great! 5 stars is what they deserve!

I called this plumber to service our furnace for the winter from an internet reference and was glad I did. Not only did the technician routinely service our gas boiler, but found a pet that needed replacement and then thoroughly cleaned the unit. As a resultt, our heating system works like a charm.

I needed a new water heater and Adam was at my house within an hour to assess the situation. He was honest about what I needed and what I didn't, which is rare these days. I truly appreciate his attention to detail and his thoughtfulness while in my home. He was efficient and cleaned up afterwards. I'll definitely be using this company again and will refer them to anyone who asks me for a plumber!  Thank you, Adam!

I called Zatos plumbing for the local law 152 gas inspection. They were quick to respond they did it on the same day and had it filed the following day. Highly recommend them.

Skilled professional with great communication and responsiveness. Actually did more work than necessary, replacing old parts to make sure the job was done right without any extra charge. You can see he cares a lot and takes pride in his work! EXCELLENT!!!!!!

I had a fast leak in my tub and the tub was clogged the water was coming out at about 4 gallons every 5 minutes. I've heard of Roto Rooter, I've seen the $99 special that was posted online & I also saw that you guys also was offering a $60 coupon. And although one of my neighbors warned against me using Roto-Rooter service because of the high price, I needed a professional service. We scheduled online, waited a couple of hours for confirmation, and nothing. So I called myself and ask them when I can expect the technician because I spent the better part of the day scooping out water from my bathtub into my toilet to avoid a flood. I was called back and told that he would send someone over as soon as he had a technician available. We waited another couple of hours and finally the technician came. He wore a mask but nothing covering his work boots & I just cleaned my carpet from a the fire in my building last Wednesday that caused all this. He barely looked at anything and quoted me a price of $587 to just to snake the drain. I found that price to be exorbent and insultingly high just to remove a clog. I told him that is way too much money. I apologized for wasting his time and invited him out of my apartment. He then immediately offered to do the job for $300. Which was also too high, I again thanked him for his time and he then asked how much I was willing to pay. I told him the going rate in this neighborhood is $49.99 - $149.99 to clear a clogged drain. But since I was desperate I offered $200 if he can complete the job. He then went back downstairs to his truck and came back with an electrical auger one I had used myself to no avail, I thought he'd bring some big professional auger or other drain opening tool
Then proceeded to turn off the cold water from under the sink which started a leak under my sink. I scrambled to remove all my personal items from under the cabinet and please a bucket under that leak So now, I have an added repair to do. After he began, I tried to accommodate him by giving him something to drink since he said he was getting a headache do to the noise coming from the auger. I thought he would leave without finishing the job so I was trying to be pleasant and level headed. Although I was losing my patience by the minute. He sat there for about an hour and a half trying with that little electrical auger to clear the drain and then came out and told us he couldn't do it and started packing up his stuff. I ended up giving this guy a $40 tip just for the effort. Between my buildings handyman and this guy I wasted $80. I then called another company who unfortunately didn't have anybody until today. He sent his guy over who quoted me a solid price of $200 and an extra $100 if he had to open up my pipes which he didn't  he came up with a big industrial size auger and cleared the drain in 20-30 minutes. I still think it was pricey but it was an emergency and I was quoted a solid price without any games or surprises. I am very disappointed by the lack of integrity I was shown by your company. I should have been given a price over the phone or at least an estimate so I know what to expect. And as far as the $99 drain cleaning offer and $60 coupon I found to be all bait and switch gimmicks. Not cool for a company that's supposed to be completely professional, guarantees the job to be done, tries to shake down their customers in time of need, then leaves without completing the job. And creating extra problems to fix in addition to the already existing nightmare. Very disappointed

Called Approved Oil to report hot water wasn't working.  They were at my house in 30 minutes, repaired the problem and waited until the water was hot.  A great job.  EVictor