Best in New York NY

A while back, I was in a desperate situation at the beginning of winter. I was converting from steam heat to hot water and another local plumber screwed me over, even after I ran pex throughout my house and converted my radiators at his request (he said he could only give me a day and could not get all of the work done in that time, so I did much of it). I had no heat and two small kids, ages 3 and 1. I found an advertisement for Steve in the church newsletter and called. He made it a priority to get to me quickly (I think its because he is a dad himself and would want the same for his kids). He was at my house 2-days later. He converted my furnace to hot water that day. I'll always appreciate how he made time for us during the busy season. I definitely recommend. A decent, honest person.

Love them they saved us so much money all others said we needed a new water unit they fixed it! We have been using them ever since!

I would have given no stars... But since I had to select at least one, this business got an undeserving star.

I called for a plumbing emergency. The guy picked up phone and told me to text him picture of my problem. Hung up with no courteous bye or anything similar. I texted pictures to him and waited for 15 minutes for him to call me back. He didn't. So I called again to confirm he got the texts. He said I'm getting to your pictures now. And hung up without a promise to call or any other words. I moved onto the next plumber on the list.

He obviously didn't need my business.  But he should learn some basic business etiquette. Yes everyone is busy with ten million things going on, but don't run a business if u have no intention on providing services.

I had several plumbing issues and Mike was an absolute joy to work with. He set up an appointment, showed up on time (actually early), spent almost 4 hrs and all my issues were addressed as well as educating me on what i should be aware of for future possible issues. I cant recommend Mike enough.

I can't say enough about these guys! I reached out to them this past Friday for a quote on a new furnace. Adam got back to me in less than 10
Minutes and came by Saturday afternoon to check it out. Their quote came in at the best price we found so we happily went with Eco Airflow. They just left after working super hard all day today! So neat, respectful and just all around nice guys on the crew. Could not be happier, we will continue to use them for all our maintenance needs. Highly recommend!

Clogs for us gave me an estimate within 5 minutes of posting my request.( at 9 pm)Set up a time , was on time and unclogged my sewer line at 1/2 price of the closest estimate. No bs cameras or anything else , didn't try to sell us anything . Just did the job. As a tradesperson for 35 years this is how it should be ! 100% recommend them.

Fast, responsive communication. Plumber showed up as scheduled, spent the time to diagnose the problem and helped pick out and pick up the correct faucet fixture to repair. Was clean and professional.

We had an emergency late last night, toilet backed up and stack pipe leaking.  Chris was here within the hour, was professional, kept things as clean as possible and such a friendly/pleasant demeanor, answering any questions we had!  Prices were reasonable and the fact that he came out so fast was priceless to me.  Thanks to Chris, he fixed the issue and I was able to sleep.  Highly recommend!!!!

Burns plumbing put a new furnance and boiler in my building a short time ago,  they did a fantastic job.  Work was done in a timely and super professional manner.  Its a pleasure too work with someone who takes pride in their work.  Pleasure to do business with Burns and Company.

I called this plumber to service our furnace for the winter from an internet reference and was glad I did. Not only did the technician routinely service our gas boiler, but found a pet that needed replacement and then thoroughly cleaned the unit. As a resultt, our heating system works like a charm.

This is a followup to my review of gas boiler installed by AJAX earlier this year.  On Thanksgiving day my dinner guests notice the house was getting colder. I checked the boiler and it intermittently was igniting but failing to turn on the burners. Since the AJAX boiler installation included a 3 year parts and labor contract I contacted Adam and left a voicemail message.  He returned my call within an hour and suggested a few actions but to no success. Adam made an appointment to visit me the next morning. He called me at 630am stating he was on his way to supply store he found open on the day after Thanksgiving.  By 730am Adam arrived and inspected the boiler. He determined the burner startup problem was caused by low gas pressure from utility company.  I contacted Utility company and several hours later they dispatched a tech and confirmed gas pressure into house was too low.  After increasing pressure the boiler kicked on and all was well.  Several months earlier Adam and his assistant also performed a tune-up which was covered in the 3 year contract.  Each visit Adam lived up to his word of providing professional, timely and quality service.

I called Zatos plumbing for the local law 152 gas inspection. They were quick to respond they did it on the same day and had it filed the following day. Highly recommend them.

Absolute disaster! It took the person 8 hours to cap off the kitchen water lines & add an ice maker water line. Brought wrong size pipes, used worn out tools, didn't put up anything to mitigate dust to other rooms from the sawdust/ Sheetrock powder, etc. Added a new lower drain that didn't need to be done as told by the plumber that had to fix this disaster. Only reason to do what he did was if I needed a garbage disposal which I didn't. Cost me $600 for nothing! Demanded 200 extra dollars over the $2000 that Home Depot charged me. Told Home Depot that the   $200 was for a permit but I called the town & no such permit was taken.

I own an older home and my sewer system broke down on Christmas Eve. Not only did Roto-Rooter come out and diagnose the occurring problem; but set up and scheduled the renovation of my home's new sewer system. Everything went perfectly without any problems. The system replacement is now eight years old and everything is perfect. Great customer service.!

I called in because the boiler stopped working on one of the coldest nights of the season.   Sylvester and Joe D are excellent at what they do.  Both techs showed up rather quickly.  Sylvester diagnosed the problem and Joe D did a great job with installing a new part for the ignitor/spark function of the boiler.  He was clean and efficient.   He put all his efforts in yet he completed his job effortlessly.  As a customer for over 30 years (had an oil burner now it's gas),  we have experienced our ups and downs with the company,  however, when it comes to boiler service they do not disappoint.

Thanks for having talented people on board.