Best in New York NY

After a valiant attempt to replace my shower faucets (where I managed to strip the faucet seat), I contacted Steve through Yelp. He called me back within a few minutes, and later that day he stopped by to take a look. To make a long story short, we now have a nice single-faucet shower thanks to Steve! Very reasonable pricing, incredibly quick responses to my questions, and he was knowledgeable and friendly!

Love them they saved us so much money all others said we needed a new water unit they fixed it! We have been using them ever since!

I thought my tenant had a leak under her kitchen sink. I called Dowin, based on a referral from a friend who had used him two years ago (and saved his info because he did a great job). I sent him some pictures and he came same day to take a look. He gave me an honest evaluation and told me I didn't need his services. So I didn't end up using him but I give him 5 stars for:
- Same day
- Honesty
- Knowledge
- Thoroughness

I hired Mike about 2 years ago to replace the tub overflow gasket because water was leaking from it. He went to the Home Depot and bought their standard flat gasket and he said many times you can use other gaskets. He charged me $150, for something any DIY can do. The leak is still an issue and I saw that his gasket from The Home Depot didn't even fit. I found a better fitting gasket, but it has not been good enough. I later told Mike about his work, but he didn't offer anything. I'm seeing now that I need a certain beveled gasket, thinner than the one sold at the Home Depot and am in the process of looking for it. At the completion of his job, he asked me to give him a good review on yelp.

PLEASE avoid. I do not recommend Adam. Use M&S Technicians or A Degree and Above instead. Far cheaper prices and much more reliable.

He never comes on time, he replaces parts, but never fixed the system. (I had to wait roughly 5 hours every time we had a service appointment and he claimed the AC was fixed, but it was never fixed.)

Pay your money after you know for sure your AC has been fixed! He won't give you a refund as he's apparently wasted his time driving to my house.
Very unprofessional behavior. Disappointed.

Clogs for us gave me an estimate within 5 minutes of posting my request.( at 9 pm)Set up a time , was on time and unclogged my sewer line at 1/2 price of the closest estimate. No bs cameras or anything else , didn't try to sell us anything . Just did the job. As a tradesperson for 35 years this is how it should be ! 100% recommend them.

I had a bad radiator leak - tried to fix it - something broke off inside of radiator- oops!  
Called Justin.  He came over that night - how's that for a small miracle?  Took one look, and got to work sawing the radiator pipe that was directly attached, off.  Then he retreaded inside the radiator and made the repair.  He really knew his stuff.  I waited to write this review until after I was sure that the radiator would not leak.  Heat comes on and NO LEAK.  Justin is now my new plumber, and he is a nice guy, too!

I had a problem with my boiler towards the end of last winter. It was freezing outside and we were cold. The boiler wouldn't start. I cleaned it, vacuumed the combustion chamber, did a couple blowdowns. The water was crystal clear. It would run for a little while and then shut down again, in the middle of the night for example. When we woke up the house was as cold as an Ice Age cave. I called this plumber, he came with his son and they replaced a couple of gadgets without looking at it too much. Just like that the problem went away. Did not ask me for appointment fee, the price was very reasonable. He told me that part of my heating system was done by someone who was not a professional. I have both steam and hot water heat for different parts of the house, the hot water heat part having been added much later and the job was not quite done the right way. The plumber recommended a solution and did the job quickly and for a reasonable price. He explained what had to be done and I could tell he knew what he was talking about, even though I'm not a plumber. Everything is looking good so far and I'm ready for the next winter.

A plumber that knows what he's doing!!  JW Burns is the most trustworthy, honest, capable plumbing/heating place I know.  They come in the middle of the night if you need them.  I can leave them alone in my house and not worry.  They're always right on estimates and charge very honest prices (I have plumbers in my family in another state so I know what's a fair price).  They are licensed master plumbers which due to my own family of plumbers know this is very important.  They also speak English which is getting harder to find in this town.

John Bretone and his crew are the best. They respond to calls timely and do excellent work.

We called Adam at the recommendation of our neighbors when our heat suddenly stopped working on a Saturday night. We froze all night and then called Adam Sunday am. Adam came right away, was knowledgeable, fast and professional. He came back the next day as well
To do some additional work on the boiler we needed done. The heat was on within an hour and the system is working great. We will use Adam again! Highly recommended.

I called Zatos plumbing for the local law 152 gas inspection. They were quick to respond they did it on the same day and had it filed the following day. Highly recommend them.

Skilled professional with great communication and responsiveness. Actually did more work than necessary, replacing old parts to make sure the job was done right without any extra charge. You can see he cares a lot and takes pride in his work! EXCELLENT!!!!!!

They wouldn't give me a quote on the phone after my sink pipe exploded. They only gave it after they finished and they charged me almost a thousand dollars for 2 hours of work. I was happy with the 1st time I called them but now they are really expensive and the guy took forever to finish the job. Next time I'll call a local plumber.

UPDATE: reducing to 1 star. Not sure who Michelle is or if it's a bot, but no response was received after three attempts per the directions below. If you own a brownstone or limestone, Feel free to message me or reply as I've found an exceptionally better, and cleaner option and couldn't be happier. I'm grateful to have dodged a bullet with these charlatans.