Best in New York NY

Lost hot water unexpected. Called Steve and he walked me through some potential causes over the phone. Was able to come over in the morning extremely quickly. Performed extensive and comprehensive work to fix two broken pipes we had. Steve was detailed in his explanations, diagnosis and plan to resolve the issue. He does honest great work at a terrific price. Also sent me pictures of the issues and fixes which was great to track the progress. Already saved his number in my phone in case we need. Highly recommend Steve for any plumbing need. Thanks!

Love them they saved us so much money all others said we needed a new water unit they fixed it! We have been using them ever since!

I thought my tenant had a leak under her kitchen sink. I called Dowin, based on a referral from a friend who had used him two years ago (and saved his info because he did a great job). I sent him some pictures and he came same day to take a look. He gave me an honest evaluation and told me I didn't need his services. So I didn't end up using him but I give him 5 stars for:
- Same day
- Honesty
- Knowledge
- Thoroughness

If you're in the Brooklyn area and in need of help with plumber services; look no further as MTR Mechanical is the one to call. You'll get in touch with a fine gentlemen named Mike and you schedule the date for the home in need of rescue and he'd be there to save the day; he'd ensure solutions to your problem to your very satisfaction. Give Mike a call if you're in need for he is the best in town.

They were great! Really quick response time and got my room ac installed within minutes. Definitely will be calling them in the future if I need any additional installation or assistance

Jarrod was a pleasure to deal with. Quick responses to my messages even though it was a Sunday morning. Honest about the pricing, no hidden fees and came first thing Monday morning to help with our problem. Highly recommended and will be using him again for my sewer drain cleaning in the future.

Justin was amazing!! I can't recommend him enough...he should be your first call!! We were slightly nervous because he answered the phone immediately, said he'd come right over (on a Saturday night!!), his prices were beyond reasonable...and we thought...this can't be for real! But he showed up exactly on time, extremely professional and knowledgable, knew what needed to be done...fixed our tub in 5 minutes. He also explained the problem, gave some very reasonable and effective advice and then guaranteed that if we had any problems for two weeks he would come back and fix it for free.

He was super nice and such a gem!

We will 100% be using him for the next job!

Thanks, Justin...you SAVED our weekend showering needs!!!

I used him a couple of times and he has always been very professional and friendly. Plus very reasonable on pricing. Finally found a trustworthy plumber. I will use him again and again.

Capable, timely, professional.  Sadly, that makes this company rare among plumbers.  But kudos to them for being excellent.

I called this plumber to service our furnace for the winter from an internet reference and was glad I did. Not only did the technician routinely service our gas boiler, but found a pet that needed replacement and then thoroughly cleaned the unit. As a resultt, our heating system works like a charm.

Prompt, friendly and professional service! Called today at 3 pm and my shower was fixed by 8:00! Hard working employees. Thank you!

I called Zatos plumbing for the local law 152 gas inspection. They were quick to respond they did it on the same day and had it filed the following day. Highly recommend them.

Water heater replacement. Quick response, more reasonable price than other responses, good work, personable.

I had a fast leak in my tub and the tub was clogged the water was coming out at about 4 gallons every 5 minutes. I've heard of Roto Rooter, I've seen the $99 special that was posted online & I also saw that you guys also was offering a $60 coupon. And although one of my neighbors warned against me using Roto-Rooter service because of the high price, I needed a professional service. We scheduled online, waited a couple of hours for confirmation, and nothing. So I called myself and ask them when I can expect the technician because I spent the better part of the day scooping out water from my bathtub into my toilet to avoid a flood. I was called back and told that he would send someone over as soon as he had a technician available. We waited another couple of hours and finally the technician came. He wore a mask but nothing covering his work boots & I just cleaned my carpet from a the fire in my building last Wednesday that caused all this. He barely looked at anything and quoted me a price of $587 to just to snake the drain. I found that price to be exorbent and insultingly high just to remove a clog. I told him that is way too much money. I apologized for wasting his time and invited him out of my apartment. He then immediately offered to do the job for $300. Which was also too high, I again thanked him for his time and he then asked how much I was willing to pay. I told him the going rate in this neighborhood is $49.99 - $149.99 to clear a clogged drain. But since I was desperate I offered $200 if he can complete the job. He then went back downstairs to his truck and came back with an electrical auger one I had used myself to no avail, I thought he'd bring some big professional auger or other drain opening tool
Then proceeded to turn off the cold water from under the sink which started a leak under my sink. I scrambled to remove all my personal items from under the cabinet and please a bucket under that leak So now, I have an added repair to do. After he began, I tried to accommodate him by giving him something to drink since he said he was getting a headache do to the noise coming from the auger. I thought he would leave without finishing the job so I was trying to be pleasant and level headed. Although I was losing my patience by the minute. He sat there for about an hour and a half trying with that little electrical auger to clear the drain and then came out and told us he couldn't do it and started packing up his stuff. I ended up giving this guy a $40 tip just for the effort. Between my buildings handyman and this guy I wasted $80. I then called another company who unfortunately didn't have anybody until today. He sent his guy over who quoted me a solid price of $200 and an extra $100 if he had to open up my pipes which he didn't  he came up with a big industrial size auger and cleared the drain in 20-30 minutes. I still think it was pricey but it was an emergency and I was quoted a solid price without any games or surprises. I am very disappointed by the lack of integrity I was shown by your company. I should have been given a price over the phone or at least an estimate so I know what to expect. And as far as the $99 drain cleaning offer and $60 coupon I found to be all bait and switch gimmicks. Not cool for a company that's supposed to be completely professional, guarantees the job to be done, tries to shake down their customers in time of need, then leaves without completing the job. And creating extra problems to fix in addition to the already existing nightmare. Very disappointed

I am the owner of a legal two family home. My tenants chose to use Approved Oil as their Oil delivery company and were late with their bill. Approved Oil began making harassing phone calls to myself threatening to put a lean on my home, even though the tenants who owed the money held no ownership in my property. There was a time when we used Approved Oil ourselves, but their service was so poor that we changed after one season. These are the type of improperly run family owned businesses that give small businesses a bad name.