Best in New York NY

Lost hot water unexpected. Called Steve and he walked me through some potential causes over the phone. Was able to come over in the morning extremely quickly. Performed extensive and comprehensive work to fix two broken pipes we had. Steve was detailed in his explanations, diagnosis and plan to resolve the issue. He does honest great work at a terrific price. Also sent me pictures of the issues and fixes which was great to track the progress. Already saved his number in my phone in case we need. Highly recommend Steve for any plumbing need. Thanks!

Love them they saved us so much money all others said we needed a new water unit they fixed it! We have been using them ever since!

Called Darwin for a couple of problems we were having, the worst of which was a leaking toilet that was causing the entire floor of our bathroom to be flooded and leak down to the first floor. Darwin was very quick to become angry and seemed like he just wanted to be left alone to do his job. We left him alone to avoid creating a volatile situation, but had to push him to take a second and even third look at a sink he was supposed to fix that was still presenting the original problem he was asked to fix. The worst part though was paying Darwin a few hundred dollars in cash, with a tip, and going upstairs to a bathroom covered in plaster, finding that the toilet seat was broken, and that my floor was covered in water because the leak was still not fixed. As Darwin was walking out my door, he assured me that he would return should any problems arise. Fifteen minutes after he walked out, I asked him to come back and he refused, stating that he was done for the day. He claimed that he did not work Sundays and that he would return on Monday morning. Well, when I called him on Monday morning, he gave me a sob story about working all day Sunday and that he needed a day off. My very nice tone at this point changed to one of complete disbelief and upset. How dare he tell me that he doesn't work Sundays, only to end up doing what he referred to as emergency work and treat my completely unusable bathroom as something that's not so bad? On Saturday, Darwin had offered to refund me $175 out of $300, but when I took him up on that offer, he tried to offer me $150. Of course, I was not happy about this and insisted that the $175 and some of the tip be refunded to me since I have to call yet another plumber. After he agreed to come over (still waiting for him to arrive) and at least refund me my money, I found that the leaky tub and sink stopper he was also asked to fix are right back to where they were before he got here. Tub's leaking and sink stopper is not working. So, he just left and gave us $190 back for the toilet and an extra $70 for the tub and sink not working. He continued to argue and tell us we were the worst customers he has ever had and we assured him it hasn't been a joyride for us either. I was nice enough to let him keep $40 for gas, time and materials. I don't think he's a bad guy, I just think he's a bad plumber with an ego and a temper. So, my advice is this, if you meet Darwin at a bar or a party, feel free to say hello, but do not call him to fix anything in your house.

Completely unprofessional. I booked him days in advance. Took the day off to be home for him to come. My appointment rolls around and no plumber. I text him. Nothing. I finally call and he tells me that he's taking the day off because of the weather. FIrst off, it's only raining outside right now. The snow wont even arrive until later tonight. Secondly, he didn't even bother to call and alert me that he wasn't working today.

Do not use or if you're glutton for punishment, use at your own risk.

As far as we are concerned, we rate Eco Airflow at the top in their field. Adam and his crew were quick to respond to our HVAC meltdown, making the time for us to give a thorough, accurate and honest assessment of what exactly needed to be repaired, adjusted, and (with regards to our second 30 year old Carrier unit that was no longer working) replacement with a more high efficiency Rheem model - at a price lower than his competitors, and all within 2-3 days from the time our unit stopped working... sparing us more sleepless nights in the sweltering heat and humidity of late August.  
Unlike our experience with other contractors that disappeared once they've gotten paid, Adam proved to be the ultimate professional in following up with us - to ensure everything was working at maximum efficiency, even returning to make some minor adjustments to our thermostat, and always keeping the lines of communication open.
By far above and beyond, we would not hesitate to recommend Adam, Danny, and the rest of the Eco Airflow team to our family and friends, or anyone else in need of HVAC services.

Great operation.  we used them a few times and were very happy.  fairly prices too.

My toilet stopped working Saturday morning and I reached out to 3 plumbing companies. JCA and another company got back to me right away (still haven't heard from third company a day later), but the other company had a $475 fee to come out on the weekend NOT including any work done. Not having a working toilet for two days is not ideal so I made an appt with JCA for Sunday morning. 30 minutes and at a price reasonable versus other plumbers in New York later, my toilet is functioning again.

I called them in the late afternoon for a clog issue. Even though he had a family party that evening, he told me that he could be there afterward, around 8:30/9pm. He showed up, as promised (and texted me to keep me updated on his arrival), and fixed the problem. Clean job, professional, and nice guy.

A plumber that knows what he's doing!!  JW Burns is the most trustworthy, honest, capable plumbing/heating place I know.  They come in the middle of the night if you need them.  I can leave them alone in my house and not worry.  They're always right on estimates and charge very honest prices (I have plumbers in my family in another state so I know what's a fair price).  They are licensed master plumbers which due to my own family of plumbers know this is very important.  They also speak English which is getting harder to find in this town.

John Bretone and his crew are the best. They respond to calls timely and do excellent work.

Adam is very knowledgeable and responded to all my questions quickly. Quality service from a master plumber at a good price when I had to switch out my water heater. Thanks again!

I called Zatos plumbing for the local law 152 gas inspection. They were quick to respond they did it on the same day and had it filed the following day. Highly recommend them.

Anthony and his associate did an excellent job replacing our busted water heater. Super responsive with a free quote, work was done on time, on budget and very neatly. We will be using them again and will be recommending them to friends and neighbors. Excellent job done at a competitive price.

I had a fast leak in my tub and the tub was clogged the water was coming out at about 4 gallons every 5 minutes. I've heard of Roto Rooter, I've seen the $99 special that was posted online & I also saw that you guys also was offering a $60 coupon. And although one of my neighbors warned against me using Roto-Rooter service because of the high price, I needed a professional service. We scheduled online, waited a couple of hours for confirmation, and nothing. So I called myself and ask them when I can expect the technician because I spent the better part of the day scooping out water from my bathtub into my toilet to avoid a flood. I was called back and told that he would send someone over as soon as he had a technician available. We waited another couple of hours and finally the technician came. He wore a mask but nothing covering his work boots & I just cleaned my carpet from a the fire in my building last Wednesday that caused all this. He barely looked at anything and quoted me a price of $587 to just to snake the drain. I found that price to be exorbent and insultingly high just to remove a clog. I told him that is way too much money. I apologized for wasting his time and invited him out of my apartment. He then immediately offered to do the job for $300. Which was also too high, I again thanked him for his time and he then asked how much I was willing to pay. I told him the going rate in this neighborhood is $49.99 - $149.99 to clear a clogged drain. But since I was desperate I offered $200 if he can complete the job. He then went back downstairs to his truck and came back with an electrical auger one I had used myself to no avail, I thought he'd bring some big professional auger or other drain opening tool
Then proceeded to turn off the cold water from under the sink which started a leak under my sink. I scrambled to remove all my personal items from under the cabinet and please a bucket under that leak So now, I have an added repair to do. After he began, I tried to accommodate him by giving him something to drink since he said he was getting a headache do to the noise coming from the auger. I thought he would leave without finishing the job so I was trying to be pleasant and level headed. Although I was losing my patience by the minute. He sat there for about an hour and a half trying with that little electrical auger to clear the drain and then came out and told us he couldn't do it and started packing up his stuff. I ended up giving this guy a $40 tip just for the effort. Between my buildings handyman and this guy I wasted $80. I then called another company who unfortunately didn't have anybody until today. He sent his guy over who quoted me a solid price of $200 and an extra $100 if he had to open up my pipes which he didn't  he came up with a big industrial size auger and cleared the drain in 20-30 minutes. I still think it was pricey but it was an emergency and I was quoted a solid price without any games or surprises. I am very disappointed by the lack of integrity I was shown by your company. I should have been given a price over the phone or at least an estimate so I know what to expect. And as far as the $99 drain cleaning offer and $60 coupon I found to be all bait and switch gimmicks. Not cool for a company that's supposed to be completely professional, guarantees the job to be done, tries to shake down their customers in time of need, then leaves without completing the job. And creating extra problems to fix in addition to the already existing nightmare. Very disappointed

The worst experience in my entire life dealing with a company.  They delivered oil with me not consenting to it and later on sent a bill will fight in court with proof as I have cameras and they left no slip