Best in New York NY

I called this company and they never returned my call.  Then,I decided to try reaching out through Yelp because the reviews on Yelp were great.  I did get a call with in an hour but the guy said I lived too far. I explained that we were near Lindenhurst and Massepequa and he felt that we were too far for him to come and install a new boiler and he also mentioned that he had 3 boilers to work on already.  I undertand that Steve was being honest but I couldn't understand because some of his reviews on yelp are from Massepequa? (maybe even two...not to mention Babylon reviews....Copiague is not that far from these locations! ) My 3 star is because I felt that this person didn't want to come to Copiague not because of service...unfortunately I can't rate the quality of work ...which I'm sure is great....but I 'll never know....btw...he did mention that if we couldn't get anyone to call back.......but that didn't make any sense...I felt really hurt that he didn't want to come to my neighborhood! I could understand,  busy  but not  too far!

Love them they saved us so much money all others said we needed a new water unit they fixed it! We have been using them ever since!

He may be good for a small leak or clog, but do not call for boilers. He does not know boilers. Pricey too.

Mike is a great plumber. He explains the issues very clearly. I trust his judgement on repairs that are needed. He answers his phone all the time.  He even helped me do an immediate fix on an issue because he couldn't arrive until the afternoon. He is so so helpful.  I can't recommend him enough.  Very professional and provides fast service.  Very friendly too.

Haven't had a service appointment with them yet but Adam was incredibly quick to respond to my inquiry and that's hard to come by, also very much appreciated when you're having a heating/cooling issue in extreme temps. If his responsiveness is any indication of quality of service, I recommend Eco Airflow

Jarrod was a pleasure to deal with. Quick responses to my messages even though it was a Sunday morning. Honest about the pricing, no hidden fees and came first thing Monday morning to help with our problem. Highly recommended and will be using him again for my sewer drain cleaning in the future.

Excellent service, would recommend to anyone. Justin was very polite and the prices were fair.

I called them in the late afternoon for a clog issue. Even though he had a family party that evening, he told me that he could be there afterward, around 8:30/9pm. He showed up, as promised (and texted me to keep me updated on his arrival), and fixed the problem. Clean job, professional, and nice guy.

A plumber that knows what he's doing!!  JW Burns is the most trustworthy, honest, capable plumbing/heating place I know.  They come in the middle of the night if you need them.  I can leave them alone in my house and not worry.  They're always right on estimates and charge very honest prices (I have plumbers in my family in another state so I know what's a fair price).  They are licensed master plumbers which due to my own family of plumbers know this is very important.  They also speak English which is getting harder to find in this town.

I called this plumber to service our furnace for the winter from an internet reference and was glad I did. Not only did the technician routinely service our gas boiler, but found a pet that needed replacement and then thoroughly cleaned the unit. As a resultt, our heating system works like a charm.

Highly recommend Ajax Plumbing & Heating.  Needed a leak fixed asap and was grateful to work with Adam who was very flexible and responsive.  Incredibly helpful and professional especially great for COOP's!

I called Zatos plumbing for the local law 152 gas inspection. They were quick to respond they did it on the same day and had it filed the following day. Highly recommend them.

Skilled professional with great communication and responsiveness. Actually did more work than necessary, replacing old parts to make sure the job was done right without any extra charge. You can see he cares a lot and takes pride in his work! EXCELLENT!!!!!!

I had a fast leak in my tub and the tub was clogged the water was coming out at about 4 gallons every 5 minutes. I've heard of Roto Rooter, I've seen the $99 special that was posted online & I also saw that you guys also was offering a $60 coupon. And although one of my neighbors warned against me using Roto-Rooter service because of the high price, I needed a professional service. We scheduled online, waited a couple of hours for confirmation, and nothing. So I called myself and ask them when I can expect the technician because I spent the better part of the day scooping out water from my bathtub into my toilet to avoid a flood. I was called back and told that he would send someone over as soon as he had a technician available. We waited another couple of hours and finally the technician came. He wore a mask but nothing covering his work boots & I just cleaned my carpet from a the fire in my building last Wednesday that caused all this. He barely looked at anything and quoted me a price of $587 to just to snake the drain. I found that price to be exorbent and insultingly high just to remove a clog. I told him that is way too much money. I apologized for wasting his time and invited him out of my apartment. He then immediately offered to do the job for $300. Which was also too high, I again thanked him for his time and he then asked how much I was willing to pay. I told him the going rate in this neighborhood is $49.99 - $149.99 to clear a clogged drain. But since I was desperate I offered $200 if he can complete the job. He then went back downstairs to his truck and came back with an electrical auger one I had used myself to no avail, I thought he'd bring some big professional auger or other drain opening tool
Then proceeded to turn off the cold water from under the sink which started a leak under my sink. I scrambled to remove all my personal items from under the cabinet and please a bucket under that leak So now, I have an added repair to do. After he began, I tried to accommodate him by giving him something to drink since he said he was getting a headache do to the noise coming from the auger. I thought he would leave without finishing the job so I was trying to be pleasant and level headed. Although I was losing my patience by the minute. He sat there for about an hour and a half trying with that little electrical auger to clear the drain and then came out and told us he couldn't do it and started packing up his stuff. I ended up giving this guy a $40 tip just for the effort. Between my buildings handyman and this guy I wasted $80. I then called another company who unfortunately didn't have anybody until today. He sent his guy over who quoted me a solid price of $200 and an extra $100 if he had to open up my pipes which he didn't  he came up with a big industrial size auger and cleared the drain in 20-30 minutes. I still think it was pricey but it was an emergency and I was quoted a solid price without any games or surprises. I am very disappointed by the lack of integrity I was shown by your company. I should have been given a price over the phone or at least an estimate so I know what to expect. And as far as the $99 drain cleaning offer and $60 coupon I found to be all bait and switch gimmicks. Not cool for a company that's supposed to be completely professional, guarantees the job to be done, tries to shake down their customers in time of need, then leaves without completing the job. And creating extra problems to fix in addition to the already existing nightmare. Very disappointed

One star for leaving me oil-less twice in as many months in one of the coldest winters we've had in a while. Unbelievably bad service.