Best in New York NY

GREAT SERVICE AND PLUMBER  called on a sun for non emergency appt and came the next day(  mon  ) Steve texted  he was on his way & called too  and was  on time even early which was great.  I highly recommend STEVE LAUSCHUS PLUMBING  found him on YELP and reviews are accurate , STEVE  repaired the master bath toilet  and fixed the  kitchen sink pressure,  never  had  goodwater pressure before  but  now it's amazing ! You can tell he takes pride in his work and it shows  ! thanks  STEVE   I  will use your services again !

Love them they saved us so much money all others said we needed a new water unit they fixed it! We have been using them ever since!

Great Plumber. Came to my place within 40 minutes, fixed a non draining bath tub in under 15 minutes. Every other plumber I called was either not available or gave me a far out service date. I was really happy with his service and his attitude!
Thanks again!
Jen

I spent about an hour on my own to drain my water lines and bleed as much air as I could, without success. I contacted Mike at MTR mechanical because of his great reviews, and he delivered on it. I contacted him on a Sunday and although it was his day off, he spent 30 minutes with me on the phone to diagnose the problem with my heater. To my surprise, he went on to guide me through the steps to fix it. He was above and beyond in his helpfulness and clarity to guide me. He could have said that he wasn't working for on Sunday, but instead he was very professional and kind enough to help me. I fully recommend Mike because of his demeanor and willingness to help. Five stars.

The team did an amazing job! Very communicative, punctual and knowledgeable. They offered sound advice as to which repair or replacement option to pursue. We ended up replacing both our AC unit and our furnace, and they left our home spotless. They cleaned out the dust in the return ductwork and also added a filter. They covered all pipes so they don't sweat and drip on floor. It also looks like they put a cage around the bottom of the hot water heater, which prevents dust collecting underneath and preventing a fire hazard. Overall, a huge improvement. Very thorough work! We're happy we chose them.

Jarrod was responsIve, was punctual and fixed our clogs.  we will definitely use him again if we need to in the future

Justin did a great job!!! kind, polite and very reasonable. Very good communication and understanding..anyway..Justin knows what he is doing!

Friendly, fast and accurate service. Fixed my pilot light the day it went out. Highly recommend

I have had Burns do many jobs since my first review and they have been Great! 5 stars is what they deserve!

I called this plumber to service our furnace for the winter from an internet reference and was glad I did. Not only did the technician routinely service our gas boiler, but found a pet that needed replacement and then thoroughly cleaned the unit. As a resultt, our heating system works like a charm.

Adam did our conversion from oil to gas in the dead of winter. Our oil burner gave out end of December and we needed new everything plus running new gas lines from the front of the basement and have both DOB and ConEd sign off. After a few rounds of quotes and some ridiculous claims from larger and equally well rated plumbing companies from Angie's list, we decided to go with Adam. His price and timeline were very reasonable and he seem very familiar with the permitting and inspection process. Adam was able to make the switch quickly and efficiently with no mess; he tested my existing lines and fixed a few other things in our house. On the day of the switch, we were only without heat for 8 hours, in the middle of Jan. (Some of the other contractors told us to expect to be without heat for 2 months!) In the spring, ConEd decided to installed a new gas line for us and Adam was our guy to obtain permit, bring the line into the house, and retire the old line. Now we have a brand new line and system and are very happy we found Adam.

I called Zatos plumbing for the local law 152 gas inspection. They were quick to respond they did it on the same day and had it filed the following day. Highly recommend them.

Water heater replacement. Quick response, more reasonable price than other responses, good work, personable.

I had a fast leak in my tub and the tub was clogged the water was coming out at about 4 gallons every 5 minutes. I've heard of Roto Rooter, I've seen the $99 special that was posted online & I also saw that you guys also was offering a $60 coupon. And although one of my neighbors warned against me using Roto-Rooter service because of the high price, I needed a professional service. We scheduled online, waited a couple of hours for confirmation, and nothing. So I called myself and ask them when I can expect the technician because I spent the better part of the day scooping out water from my bathtub into my toilet to avoid a flood. I was called back and told that he would send someone over as soon as he had a technician available. We waited another couple of hours and finally the technician came. He wore a mask but nothing covering his work boots & I just cleaned my carpet from a the fire in my building last Wednesday that caused all this. He barely looked at anything and quoted me a price of $587 to just to snake the drain. I found that price to be exorbent and insultingly high just to remove a clog. I told him that is way too much money. I apologized for wasting his time and invited him out of my apartment. He then immediately offered to do the job for $300. Which was also too high, I again thanked him for his time and he then asked how much I was willing to pay. I told him the going rate in this neighborhood is $49.99 - $149.99 to clear a clogged drain. But since I was desperate I offered $200 if he can complete the job. He then went back downstairs to his truck and came back with an electrical auger one I had used myself to no avail, I thought he'd bring some big professional auger or other drain opening tool
Then proceeded to turn off the cold water from under the sink which started a leak under my sink. I scrambled to remove all my personal items from under the cabinet and please a bucket under that leak So now, I have an added repair to do. After he began, I tried to accommodate him by giving him something to drink since he said he was getting a headache do to the noise coming from the auger. I thought he would leave without finishing the job so I was trying to be pleasant and level headed. Although I was losing my patience by the minute. He sat there for about an hour and a half trying with that little electrical auger to clear the drain and then came out and told us he couldn't do it and started packing up his stuff. I ended up giving this guy a $40 tip just for the effort. Between my buildings handyman and this guy I wasted $80. I then called another company who unfortunately didn't have anybody until today. He sent his guy over who quoted me a solid price of $200 and an extra $100 if he had to open up my pipes which he didn't  he came up with a big industrial size auger and cleared the drain in 20-30 minutes. I still think it was pricey but it was an emergency and I was quoted a solid price without any games or surprises. I am very disappointed by the lack of integrity I was shown by your company. I should have been given a price over the phone or at least an estimate so I know what to expect. And as far as the $99 drain cleaning offer and $60 coupon I found to be all bait and switch gimmicks. Not cool for a company that's supposed to be completely professional, guarantees the job to be done, tries to shake down their customers in time of need, then leaves without completing the job. And creating extra problems to fix in addition to the already existing nightmare. Very disappointed

I called in because the boiler stopped working on one of the coldest nights of the season.   Sylvester and Joe D are excellent at what they do.  Both techs showed up rather quickly.  Sylvester diagnosed the problem and Joe D did a great job with installing a new part for the ignitor/spark function of the boiler.  He was clean and efficient.   He put all his efforts in yet he completed his job effortlessly.  As a customer for over 30 years (had an oil burner now it's gas),  we have experienced our ups and downs with the company,  however, when it comes to boiler service they do not disappoint.

Thanks for having talented people on board.