Best in New York NY

A while back, I was in a desperate situation at the beginning of winter. I was converting from steam heat to hot water and another local plumber screwed me over, even after I ran pex throughout my house and converted my radiators at his request (he said he could only give me a day and could not get all of the work done in that time, so I did much of it). I had no heat and two small kids, ages 3 and 1. I found an advertisement for Steve in the church newsletter and called. He made it a priority to get to me quickly (I think its because he is a dad himself and would want the same for his kids). He was at my house 2-days later. He converted my furnace to hot water that day. I'll always appreciate how he made time for us during the busy season. I definitely recommend. A decent, honest person.

Love them they saved us so much money all others said we needed a new water unit they fixed it! We have been using them ever since!

Landlord was totally non-responsive to clogged bathroom sink and tub so after a week I decided to resolve it myself. Trumpet showed up 20 minutes after I called and was done 20 minutes after that. The cost was a little steep but when I said the estimate was high he knocked off a few $$ - plus he operates an emergency service, so a slightly higher price tag isn't surprising. If/when I need to I'll definitely call again.

I had an urgent plumbing problem on a weekend. Mike was referred to me by another company, who couldn't come for 5 days. He came over immediately and fixed the problem for a reasonable charge. A few weeks later, when I needed the equipment checked again, he returned to make sure all was ok for no charge. Can't do better than that.

JJ&K Distributors - Adam, the owner and one of his workers saved the day today!  Not only did he respond to my initial inquiry, but he continued to follow up with me until the job was done.  

We will be using Eco AirFlow from now on!!!

They were extremely responsive, I called due to an issue with a clogged drain.  He answered my call immediately and was at my home within thirty minutes as promised.  Though the clog resolved itself  he left it up to me if  I wanted it snaked.  I opted  to have it snaked.  He was reasonable, quick and I would definitely use him again and recommend him.

They responded quickly for a minor repair on a busy winter day when many customers were calling with frozen pipes.  I sent them pictures of the broken piece of the inner part of my toilet.  They provided me with a price, and when I said that was more than I wanted to pay, they came back with a lower price.  They were able to come hours before they estimated and the service was professional and efficient.  I have stored their contact details and will call them again.  Justin rocks!

I used him a couple of times and he has always been very professional and friendly. Plus very reasonable on pricing. Finally found a trustworthy plumber. I will use him again and again.

Burns plumbing put a new furnance and boiler in my building a short time ago,  they did a fantastic job.  Work was done in a timely and super professional manner.  Its a pleasure too work with someone who takes pride in their work.  Pleasure to do business with Burns and Company.

I called this plumber to service our furnace for the winter from an internet reference and was glad I did. Not only did the technician routinely service our gas boiler, but found a pet that needed replacement and then thoroughly cleaned the unit. As a resultt, our heating system works like a charm.

Highly recommend Ajax Plumbing & Heating.  Needed a leak fixed asap and was grateful to work with Adam who was very flexible and responsive.  Incredibly helpful and professional especially great for COOP's!

I called Zatos plumbing for the local law 152 gas inspection. They were quick to respond they did it on the same day and had it filed the following day. Highly recommend them.

Anthony and his associate did an excellent job replacing our busted water heater. Super responsive with a free quote, work was done on time, on budget and very neatly. We will be using them again and will be recommending them to friends and neighbors. Excellent job done at a competitive price.

I had a fast leak in my tub and the tub was clogged the water was coming out at about 4 gallons every 5 minutes. I've heard of Roto Rooter, I've seen the $99 special that was posted online & I also saw that you guys also was offering a $60 coupon. And although one of my neighbors warned against me using Roto-Rooter service because of the high price, I needed a professional service. We scheduled online, waited a couple of hours for confirmation, and nothing. So I called myself and ask them when I can expect the technician because I spent the better part of the day scooping out water from my bathtub into my toilet to avoid a flood. I was called back and told that he would send someone over as soon as he had a technician available. We waited another couple of hours and finally the technician came. He wore a mask but nothing covering his work boots & I just cleaned my carpet from a the fire in my building last Wednesday that caused all this. He barely looked at anything and quoted me a price of $587 to just to snake the drain. I found that price to be exorbent and insultingly high just to remove a clog. I told him that is way too much money. I apologized for wasting his time and invited him out of my apartment. He then immediately offered to do the job for $300. Which was also too high, I again thanked him for his time and he then asked how much I was willing to pay. I told him the going rate in this neighborhood is $49.99 - $149.99 to clear a clogged drain. But since I was desperate I offered $200 if he can complete the job. He then went back downstairs to his truck and came back with an electrical auger one I had used myself to no avail, I thought he'd bring some big professional auger or other drain opening tool
Then proceeded to turn off the cold water from under the sink which started a leak under my sink. I scrambled to remove all my personal items from under the cabinet and please a bucket under that leak So now, I have an added repair to do. After he began, I tried to accommodate him by giving him something to drink since he said he was getting a headache do to the noise coming from the auger. I thought he would leave without finishing the job so I was trying to be pleasant and level headed. Although I was losing my patience by the minute. He sat there for about an hour and a half trying with that little electrical auger to clear the drain and then came out and told us he couldn't do it and started packing up his stuff. I ended up giving this guy a $40 tip just for the effort. Between my buildings handyman and this guy I wasted $80. I then called another company who unfortunately didn't have anybody until today. He sent his guy over who quoted me a solid price of $200 and an extra $100 if he had to open up my pipes which he didn't  he came up with a big industrial size auger and cleared the drain in 20-30 minutes. I still think it was pricey but it was an emergency and I was quoted a solid price without any games or surprises. I am very disappointed by the lack of integrity I was shown by your company. I should have been given a price over the phone or at least an estimate so I know what to expect. And as far as the $99 drain cleaning offer and $60 coupon I found to be all bait and switch gimmicks. Not cool for a company that's supposed to be completely professional, guarantees the job to be done, tries to shake down their customers in time of need, then leaves without completing the job. And creating extra problems to fix in addition to the already existing nightmare. Very disappointed

I called in because the boiler stopped working on one of the coldest nights of the season.   Sylvester and Joe D are excellent at what they do.  Both techs showed up rather quickly.  Sylvester diagnosed the problem and Joe D did a great job with installing a new part for the ignitor/spark function of the boiler.  He was clean and efficient.   He put all his efforts in yet he completed his job effortlessly.  As a customer for over 30 years (had an oil burner now it's gas),  we have experienced our ups and downs with the company,  however, when it comes to boiler service they do not disappoint.

Thanks for having talented people on board.