Best in New York NY

Called Steve in the morning and he answered. (First miracle!) I told him about my clogged toilet, he gave me an estimate over the phone, which I really appreciated. He gave me a timeframe and stuck to it! He texted me when he was on his way. Came- fixed it- stuck to his phone estimate! He left me disposable rubber gloves and followed up 2 days later to be sure everything was working fine. It was! Definitely recommend this guy!!!

Love them they saved us so much money all others said we needed a new water unit they fixed it! We have been using them ever since!

Yesterday I called for an emergency plumber to unclog our toilet. They were unable to come that evening but agreed to come at 7am the following morning. The men arrived before 7am which was excellent. They worked for about 40mins to unplug our toilet. Based on the reviews I read on yelp most people stated the price was reasonable, so when he told us $250 for a 40mins job I was shocked and appalled. When my husband inquired about the high price the man stated because it was 7am and that most places charge $300. I am not familiar with plumbing services but I doubt it cost $300 to snake a toilet. I honestly feel like they saw where we lived and figured oh they can afford it. I would recommend them because they were punctual and fixed the problem but the price was not reasonable at all!!!

I spent about an hour on my own to drain my water lines and bleed as much air as I could, without success. I contacted Mike at MTR mechanical because of his great reviews, and he delivered on it. I contacted him on a Sunday and although it was his day off, he spent 30 minutes with me on the phone to diagnose the problem with my heater. To my surprise, he went on to guide me through the steps to fix it. He was above and beyond in his helpfulness and clarity to guide me. He could have said that he wasn't working for on Sunday, but instead he was very professional and kind enough to help me. I fully recommend Mike because of his demeanor and willingness to help. Five stars.

Haven't had a service appointment with them yet but Adam was incredibly quick to respond to my inquiry and that's hard to come by, also very much appreciated when you're having a heating/cooling issue in extreme temps. If his responsiveness is any indication of quality of service, I recommend Eco Airflow

Fast service, fair pricing, very honest. Explains and shows the issue. Will use again.

I called in the morning and Justin was able to come over right away. He fixed my water heater's leaking pipe for a fraction of what some other guy (also highly rated on yelp) quoted me. Definitely will recommend Justin to friends and use his services again.

Friendly, fast and accurate service. Fixed my pilot light the day it went out. Highly recommend

I have had Burns do many jobs since my first review and they have been Great! 5 stars is what they deserve!

I called this plumber to service our furnace for the winter from an internet reference and was glad I did. Not only did the technician routinely service our gas boiler, but found a pet that needed replacement and then thoroughly cleaned the unit. As a resultt, our heating system works like a charm.

Adam is very knowledgeable and responded to all my questions quickly. Quality service from a master plumber at a good price when I had to switch out my water heater. Thanks again!

I called Zatos plumbing for the local law 152 gas inspection. They were quick to respond they did it on the same day and had it filed the following day. Highly recommend them.

Anthony and his associate did an excellent job replacing our busted water heater. Super responsive with a free quote, work was done on time, on budget and very neatly. We will be using them again and will be recommending them to friends and neighbors. Excellent job done at a competitive price.

I had a fast leak in my tub and the tub was clogged the water was coming out at about 4 gallons every 5 minutes. I've heard of Roto Rooter, I've seen the $99 special that was posted online & I also saw that you guys also was offering a $60 coupon. And although one of my neighbors warned against me using Roto-Rooter service because of the high price, I needed a professional service. We scheduled online, waited a couple of hours for confirmation, and nothing. So I called myself and ask them when I can expect the technician because I spent the better part of the day scooping out water from my bathtub into my toilet to avoid a flood. I was called back and told that he would send someone over as soon as he had a technician available. We waited another couple of hours and finally the technician came. He wore a mask but nothing covering his work boots & I just cleaned my carpet from a the fire in my building last Wednesday that caused all this. He barely looked at anything and quoted me a price of $587 to just to snake the drain. I found that price to be exorbent and insultingly high just to remove a clog. I told him that is way too much money. I apologized for wasting his time and invited him out of my apartment. He then immediately offered to do the job for $300. Which was also too high, I again thanked him for his time and he then asked how much I was willing to pay. I told him the going rate in this neighborhood is $49.99 - $149.99 to clear a clogged drain. But since I was desperate I offered $200 if he can complete the job. He then went back downstairs to his truck and came back with an electrical auger one I had used myself to no avail, I thought he'd bring some big professional auger or other drain opening tool
Then proceeded to turn off the cold water from under the sink which started a leak under my sink. I scrambled to remove all my personal items from under the cabinet and please a bucket under that leak So now, I have an added repair to do. After he began, I tried to accommodate him by giving him something to drink since he said he was getting a headache do to the noise coming from the auger. I thought he would leave without finishing the job so I was trying to be pleasant and level headed. Although I was losing my patience by the minute. He sat there for about an hour and a half trying with that little electrical auger to clear the drain and then came out and told us he couldn't do it and started packing up his stuff. I ended up giving this guy a $40 tip just for the effort. Between my buildings handyman and this guy I wasted $80. I then called another company who unfortunately didn't have anybody until today. He sent his guy over who quoted me a solid price of $200 and an extra $100 if he had to open up my pipes which he didn't  he came up with a big industrial size auger and cleared the drain in 20-30 minutes. I still think it was pricey but it was an emergency and I was quoted a solid price without any games or surprises. I am very disappointed by the lack of integrity I was shown by your company. I should have been given a price over the phone or at least an estimate so I know what to expect. And as far as the $99 drain cleaning offer and $60 coupon I found to be all bait and switch gimmicks. Not cool for a company that's supposed to be completely professional, guarantees the job to be done, tries to shake down their customers in time of need, then leaves without completing the job. And creating extra problems to fix in addition to the already existing nightmare. Very disappointed

One star for leaving me oil-less twice in as many months in one of the coldest winters we've had in a while. Unbelievably bad service.