Best in New York NY

So lucky to have found Steve   Fair price excellent work. So helpful and friendly.  Would highly recommend.

Love them they saved us so much money all others said we needed a new water unit they fixed it! We have been using them ever since!

Helpful people who don't try to rip you off. I had a simple problem with a new house I'm unfamiliar with. I called them and the person I spoke to gave helpful instructions to try to solve the problem before spending money to have them make an unnecessary visit.

This review is long overdue.... I contacted Mike because my grandmother was having plumbing issues and likes to have things done quickly. She has anxiety issues and becomes a bit helpless during situations such as these. So I search Craigslist and came up on Mike's advertisement. Upon contacting Mike he carries a professional manner and when asked about reviews (I constantly check reviews) he forwarded me to Yelp. I read the reviews and we confirmed an appointment for that day. During his time at my grandparents home in Brooklyn, he was able to discover something was deeply clogged into the drainage. He was very comforting and caring to my grandmother (I wasn't at the appointment as I live in Manhattan) and fixed the issue. The thing with this situation that gives one of the reasons for the 5 stars is that he not only communicated the situation with my grandmother but with me on the phone as well. See there was a bit of confusion as there were some issues in the neighborhood as well but he double checked rather than just taking a tip and thank you. He went back into the house and into the basement where WAH LA th clog was unclogged. '

Second time I contacted Mike same scenario, professional and attentive. However the plumbing issue was resolved this time it was the sewage. As he couldn't take care of this issue and I have no idea about this kind of stuff he forwarded contact information to a sewage professional.

Thank you Mike...

My hot water tank died on a Sunday.  They were the only people who would come on a Sunday.  They did a great job at a fair price.  I'd use them again

Jared is a disrepectful thug! Mask the problem not repair it!! .When asked to fix his shabby job he had a fit! Messy and don't clean up. Shame on him.!!!
He claims to have 25 yrs of experience...smh...!!... Only goes to show there is always room for learning. When you go home Jared run your tub pipes. If it drains  slowly give it a proper snaking. Who knows maybe some Muslims (who you claim are the only people who uses the tub pipe to wash their feet ) will visit and need to wash their feet....lol!
And finally ..He who pays the piper calls the tune... have some respect for your customer!!

I live in NJ and read reviews on Yelp, and called Justin to fix our tenants water problem in Bellerose NY.  He did an amazing job fixing up our apartment shower, putting in a brand new one and replacing the old system.  Even sent me pictures when I asked for it so I knew what he was doing.  Completely trustworthy and it was an absolute pleasure doing work through him.  He started as soon as I paid him and worked the entire day till the end, until job was completed.  That's what I call amazing work ethic.  All these reviews are spot on about you Justin. Thank you again for helping me in my bind!!!!

Chris is great and does great work. I keeps everything nice and clean and comes out for all emergencies and is always reliable.

A plumber that knows what he's doing!!  JW Burns is the most trustworthy, honest, capable plumbing/heating place I know.  They come in the middle of the night if you need them.  I can leave them alone in my house and not worry.  They're always right on estimates and charge very honest prices (I have plumbers in my family in another state so I know what's a fair price).  They are licensed master plumbers which due to my own family of plumbers know this is very important.  They also speak English which is getting harder to find in this town.

I called this plumber to service our furnace for the winter from an internet reference and was glad I did. Not only did the technician routinely service our gas boiler, but found a pet that needed replacement and then thoroughly cleaned the unit. As a resultt, our heating system works like a charm.

Prompt, friendly and professional service! Called today at 3 pm and my shower was fixed by 8:00! Hard working employees. Thank you!

I called Zatos plumbing for the local law 152 gas inspection. They were quick to respond they did it on the same day and had it filed the following day. Highly recommend them.

Reliable, knowledgeable and extremely skilled.  I needed old cast iron pipes removed and replaced with newer PVC. Pappaceno Plumbing took care of it with care and ease. Would definitely recommend to others.

I had a fast leak in my tub and the tub was clogged the water was coming out at about 4 gallons every 5 minutes. I've heard of Roto Rooter, I've seen the $99 special that was posted online & I also saw that you guys also was offering a $60 coupon. And although one of my neighbors warned against me using Roto-Rooter service because of the high price, I needed a professional service. We scheduled online, waited a couple of hours for confirmation, and nothing. So I called myself and ask them when I can expect the technician because I spent the better part of the day scooping out water from my bathtub into my toilet to avoid a flood. I was called back and told that he would send someone over as soon as he had a technician available. We waited another couple of hours and finally the technician came. He wore a mask but nothing covering his work boots & I just cleaned my carpet from a the fire in my building last Wednesday that caused all this. He barely looked at anything and quoted me a price of $587 to just to snake the drain. I found that price to be exorbent and insultingly high just to remove a clog. I told him that is way too much money. I apologized for wasting his time and invited him out of my apartment. He then immediately offered to do the job for $300. Which was also too high, I again thanked him for his time and he then asked how much I was willing to pay. I told him the going rate in this neighborhood is $49.99 - $149.99 to clear a clogged drain. But since I was desperate I offered $200 if he can complete the job. He then went back downstairs to his truck and came back with an electrical auger one I had used myself to no avail, I thought he'd bring some big professional auger or other drain opening tool
Then proceeded to turn off the cold water from under the sink which started a leak under my sink. I scrambled to remove all my personal items from under the cabinet and please a bucket under that leak So now, I have an added repair to do. After he began, I tried to accommodate him by giving him something to drink since he said he was getting a headache do to the noise coming from the auger. I thought he would leave without finishing the job so I was trying to be pleasant and level headed. Although I was losing my patience by the minute. He sat there for about an hour and a half trying with that little electrical auger to clear the drain and then came out and told us he couldn't do it and started packing up his stuff. I ended up giving this guy a $40 tip just for the effort. Between my buildings handyman and this guy I wasted $80. I then called another company who unfortunately didn't have anybody until today. He sent his guy over who quoted me a solid price of $200 and an extra $100 if he had to open up my pipes which he didn't  he came up with a big industrial size auger and cleared the drain in 20-30 minutes. I still think it was pricey but it was an emergency and I was quoted a solid price without any games or surprises. I am very disappointed by the lack of integrity I was shown by your company. I should have been given a price over the phone or at least an estimate so I know what to expect. And as far as the $99 drain cleaning offer and $60 coupon I found to be all bait and switch gimmicks. Not cool for a company that's supposed to be completely professional, guarantees the job to be done, tries to shake down their customers in time of need, then leaves without completing the job. And creating extra problems to fix in addition to the already existing nightmare. Very disappointed

We've been using Approved for years (longer than I can even recall).  They are always prompt in emergency situations, and Vinny S in service is awesome!  He tells you the truth regarding all your boiler needs (better than many other companies who tell you anything to get you to spend more money), and always returns my calls within a few hours.  Approved really proved themselves this winter when a boiler died on one of the coldest night, and they were able to get us a new boiler and have it installed within 16 hours!  Highly recommend them.