Best in New York NY

So lucky to have found Steve   Fair price excellent work. So helpful and friendly.  Would highly recommend.

Love them they saved us so much money all others said we needed a new water unit they fixed it! We have been using them ever since!

He was great. Kept his word on price. Was friendly and informative. he didn't back away from our issue even though it was complicated and he didn't raise the price or lose patience. He seems honest and trustworthy and we felt at ease with him. Highly recommended. Ty Darwin for a smooth and affordable experience. You saved the day!

I had an urgent plumbing problem on a weekend. Mike was referred to me by another company, who couldn't come for 5 days. He came over immediately and fixed the problem for a reasonable charge. A few weeks later, when I needed the equipment checked again, he returned to make sure all was ok for no charge. Can't do better than that.

PLEASE avoid. I do not recommend Adam. Use M&S Technicians or A Degree and Above instead. Far cheaper prices and much more reliable.

He never comes on time, he replaces parts, but never fixed the system. (I had to wait roughly 5 hours every time we had a service appointment and he claimed the AC was fixed, but it was never fixed.)

Pay your money after you know for sure your AC has been fixed! He won't give you a refund as he's apparently wasted his time driving to my house.
Very unprofessional behavior. Disappointed.

Jarrod was great to work with, he came quickly and fixed our clogged tub in a couple of minutes.

Justin is a handsome, polite and attentive chap who is self taught at your expense.  A plumber illustionist - let me elaborate - shows up clean cut wearing a clean black hooded sweatshirt with the JCA logo and with zero tools.

Our appointment was for the evening and he wanted to postpone it at the last moment for a later time, possibly imposing in his personal life - date?  

The purpose of my call was to basically inspect if plumbing was correctly done under kitchen sink.  Justin's exact words were beautiful nice job.  I basically paid $150 for him to pose under my kitchen sink with no photos to prove of his stardom appearance.

Following day had a real plumber with license and experience come out and told me that the pipes and connectors used were for bathroom sink - thus explains the odd odor that was coming out of my kitchen sink.  

Save your money, these pseudo plumbers/ con men are the ones who give the trade a bad name.

I used him a couple of times and he has always been very professional and friendly. Plus very reasonable on pricing. Finally found a trustworthy plumber. I will use him again and again.

Capable, timely, professional.  Sadly, that makes this company rare among plumbers.  But kudos to them for being excellent.

I called this plumber to service our furnace for the winter from an internet reference and was glad I did. Not only did the technician routinely service our gas boiler, but found a pet that needed replacement and then thoroughly cleaned the unit. As a resultt, our heating system works like a charm.

In the fall of 2018, right when the weather changed from cool to cold my old boiler cracked, leaked, and I shut her down for good. I called Ajax and others for an estimate, and he wasn't the cheapest but I like knowledgeable people. He did the job in a day, to include delivery of new (very heavy) boiler, removing (even heavier) old boiler and cleaned up afterwards. Turned on the switch and voila, heat! So, when my hot water tank started to leak in 2019 almost the same day as my boiler in 2018, I called Ajax once again to give me an estimate for the job. Delivery of a new one, removal of the old tank, and he was done in four hours. Can I say, voila, hot water? I was more worried about my new stairway just build carrying these monsters  from the basement. Like they rehearsed before coming to my house, not a scratch. That alone was worth the extra money. Many thanks Adam!

I called Zatos plumbing for the local law 152 gas inspection. They were quick to respond they did it on the same day and had it filed the following day. Highly recommend them.

Absolute disaster! It took the person 8 hours to cap off the kitchen water lines & add an ice maker water line. Brought wrong size pipes, used worn out tools, didn't put up anything to mitigate dust to other rooms from the sawdust/ Sheetrock powder, etc. Added a new lower drain that didn't need to be done as told by the plumber that had to fix this disaster. Only reason to do what he did was if I needed a garbage disposal which I didn't. Cost me $600 for nothing! Demanded 200 extra dollars over the $2000 that Home Depot charged me. Told Home Depot that the   $200 was for a permit but I called the town & no such permit was taken.

I had a fast leak in my tub and the tub was clogged the water was coming out at about 4 gallons every 5 minutes. I've heard of Roto Rooter, I've seen the $99 special that was posted online & I also saw that you guys also was offering a $60 coupon. And although one of my neighbors warned against me using Roto-Rooter service because of the high price, I needed a professional service. We scheduled online, waited a couple of hours for confirmation, and nothing. So I called myself and ask them when I can expect the technician because I spent the better part of the day scooping out water from my bathtub into my toilet to avoid a flood. I was called back and told that he would send someone over as soon as he had a technician available. We waited another couple of hours and finally the technician came. He wore a mask but nothing covering his work boots & I just cleaned my carpet from a the fire in my building last Wednesday that caused all this. He barely looked at anything and quoted me a price of $587 to just to snake the drain. I found that price to be exorbent and insultingly high just to remove a clog. I told him that is way too much money. I apologized for wasting his time and invited him out of my apartment. He then immediately offered to do the job for $300. Which was also too high, I again thanked him for his time and he then asked how much I was willing to pay. I told him the going rate in this neighborhood is $49.99 - $149.99 to clear a clogged drain. But since I was desperate I offered $200 if he can complete the job. He then went back downstairs to his truck and came back with an electrical auger one I had used myself to no avail, I thought he'd bring some big professional auger or other drain opening tool
Then proceeded to turn off the cold water from under the sink which started a leak under my sink. I scrambled to remove all my personal items from under the cabinet and please a bucket under that leak So now, I have an added repair to do. After he began, I tried to accommodate him by giving him something to drink since he said he was getting a headache do to the noise coming from the auger. I thought he would leave without finishing the job so I was trying to be pleasant and level headed. Although I was losing my patience by the minute. He sat there for about an hour and a half trying with that little electrical auger to clear the drain and then came out and told us he couldn't do it and started packing up his stuff. I ended up giving this guy a $40 tip just for the effort. Between my buildings handyman and this guy I wasted $80. I then called another company who unfortunately didn't have anybody until today. He sent his guy over who quoted me a solid price of $200 and an extra $100 if he had to open up my pipes which he didn't  he came up with a big industrial size auger and cleared the drain in 20-30 minutes. I still think it was pricey but it was an emergency and I was quoted a solid price without any games or surprises. I am very disappointed by the lack of integrity I was shown by your company. I should have been given a price over the phone or at least an estimate so I know what to expect. And as far as the $99 drain cleaning offer and $60 coupon I found to be all bait and switch gimmicks. Not cool for a company that's supposed to be completely professional, guarantees the job to be done, tries to shake down their customers in time of need, then leaves without completing the job. And creating extra problems to fix in addition to the already existing nightmare. Very disappointed

don,t  trust this company the lock the price and the charge you different price don,t trust them don,t buy oil or get service from them