Best in New York NY

I called this company and they never returned my call.  Then,I decided to try reaching out through Yelp because the reviews on Yelp were great.  I did get a call with in an hour but the guy said I lived too far. I explained that we were near Lindenhurst and Massepequa and he felt that we were too far for him to come and install a new boiler and he also mentioned that he had 3 boilers to work on already.  I undertand that Steve was being honest but I couldn't understand because some of his reviews on yelp are from Massepequa? (maybe even two...not to mention Babylon reviews....Copiague is not that far from these locations! ) My 3 star is because I felt that this person didn't want to come to Copiague not because of service...unfortunately I can't rate the quality of work ...which I'm sure is great....but I 'll never know....btw...he did mention that if we couldn't get anyone to call back.......but that didn't make any sense...I felt really hurt that he didn't want to come to my neighborhood! I could understand,  busy  but not  too far!

Love them they saved us so much money all others said we needed a new water unit they fixed it! We have been using them ever since!

Darwin was truly a godsend! I came home tonight to a clogged toilet that wouldn't budge and didn't know what to do. I called Darwin after seeing his yelp reviews and he came over within 30 minutes, no questions asked, and unclogged the toilet within minutes. I highly recommend Darwin and his services and I will certainly be calling him in the future should a plumbing emergency arise.

We had a minor plumbing emergency a leaking sink trap and called MTR in the late afternoon on a Saturday. They asked if I needed the work that day I said no it could wait. We made an appointment for the following business day, Monday at noon and Mike showed up promptly at noon. Work was done quickly and cleanly. After watching him work I asked him if he could replace a kitchen faucet with one I had bought but never got to install myself. Plumbers do not usually like for you to supply your own materials but he agreed to do it then as he had the time. As it turned out there was a problem but Mike took care of it and resealed the sink while he was at it. I am very satisfied with his work.

Adam the tech/owner just left. Came to my house in under 2 hours on a SUNDAY to fix my central ac. Fixed in 20 minutes. Thank god it's 90 degrees. He Explained what happened. Will get my business again. Actually I asked him to do more work tomorrow. The guys great. Highly recommended. Nobody else called me back yet and the job is already finished. Thanks Adam and see you tomorrow.

Called today to schedule a service call and encountered very rude man who made it very clear through his tone, questions and responses that the call was just a bother to him.  I eventually pointed this out, that he was sounding like my call was a nuisance to him and if he did not want the work I could call someone else.  He got very angry and defensive telling me that he's very busy and going to the North Shore is inconvenient for him.  I explained that I was calling because I believed we had used his service once many years ago and his the website says they serve Nassau and Queens.  He did not respond kindly and told me to go ahead and call someone else.  Lacks professional communication skills. Blatantly rude and then angry when that is pointed out.

Justin is my favorite plumber to work with. I've known him for 2 years and he is always incredibly reliable and friendly. All around great guy and super talented plumber.

I had a problem with my boiler towards the end of last winter. It was freezing outside and we were cold. The boiler wouldn't start. I cleaned it, vacuumed the combustion chamber, did a couple blowdowns. The water was crystal clear. It would run for a little while and then shut down again, in the middle of the night for example. When we woke up the house was as cold as an Ice Age cave. I called this plumber, he came with his son and they replaced a couple of gadgets without looking at it too much. Just like that the problem went away. Did not ask me for appointment fee, the price was very reasonable. He told me that part of my heating system was done by someone who was not a professional. I have both steam and hot water heat for different parts of the house, the hot water heat part having been added much later and the job was not quite done the right way. The plumber recommended a solution and did the job quickly and for a reasonable price. He explained what had to be done and I could tell he knew what he was talking about, even though I'm not a plumber. Everything is looking good so far and I'm ready for the next winter.

Capable, timely, professional.  Sadly, that makes this company rare among plumbers.  But kudos to them for being excellent.

I called this plumber to service our furnace for the winter from an internet reference and was glad I did. Not only did the technician routinely service our gas boiler, but found a pet that needed replacement and then thoroughly cleaned the unit. As a resultt, our heating system works like a charm.

Adam did our conversion from oil to gas in the dead of winter. Our oil burner gave out end of December and we needed new everything plus running new gas lines from the front of the basement and have both DOB and ConEd sign off. After a few rounds of quotes and some ridiculous claims from larger and equally well rated plumbing companies from Angie's list, we decided to go with Adam. His price and timeline were very reasonable and he seem very familiar with the permitting and inspection process. Adam was able to make the switch quickly and efficiently with no mess; he tested my existing lines and fixed a few other things in our house. On the day of the switch, we were only without heat for 8 hours, in the middle of Jan. (Some of the other contractors told us to expect to be without heat for 2 months!) In the spring, ConEd decided to installed a new gas line for us and Adam was our guy to obtain permit, bring the line into the house, and retire the old line. Now we have a brand new line and system and are very happy we found Adam.

I called Zatos plumbing for the local law 152 gas inspection. They were quick to respond they did it on the same day and had it filed the following day. Highly recommend them.

Absolute disaster! It took the person 8 hours to cap off the kitchen water lines & add an ice maker water line. Brought wrong size pipes, used worn out tools, didn't put up anything to mitigate dust to other rooms from the sawdust/ Sheetrock powder, etc. Added a new lower drain that didn't need to be done as told by the plumber that had to fix this disaster. Only reason to do what he did was if I needed a garbage disposal which I didn't. Cost me $600 for nothing! Demanded 200 extra dollars over the $2000 that Home Depot charged me. Told Home Depot that the   $200 was for a permit but I called the town & no such permit was taken.

I had a fast leak in my tub and the tub was clogged the water was coming out at about 4 gallons every 5 minutes. I've heard of Roto Rooter, I've seen the $99 special that was posted online & I also saw that you guys also was offering a $60 coupon. And although one of my neighbors warned against me using Roto-Rooter service because of the high price, I needed a professional service. We scheduled online, waited a couple of hours for confirmation, and nothing. So I called myself and ask them when I can expect the technician because I spent the better part of the day scooping out water from my bathtub into my toilet to avoid a flood. I was called back and told that he would send someone over as soon as he had a technician available. We waited another couple of hours and finally the technician came. He wore a mask but nothing covering his work boots & I just cleaned my carpet from a the fire in my building last Wednesday that caused all this. He barely looked at anything and quoted me a price of $587 to just to snake the drain. I found that price to be exorbent and insultingly high just to remove a clog. I told him that is way too much money. I apologized for wasting his time and invited him out of my apartment. He then immediately offered to do the job for $300. Which was also too high, I again thanked him for his time and he then asked how much I was willing to pay. I told him the going rate in this neighborhood is $49.99 - $149.99 to clear a clogged drain. But since I was desperate I offered $200 if he can complete the job. He then went back downstairs to his truck and came back with an electrical auger one I had used myself to no avail, I thought he'd bring some big professional auger or other drain opening tool
Then proceeded to turn off the cold water from under the sink which started a leak under my sink. I scrambled to remove all my personal items from under the cabinet and please a bucket under that leak So now, I have an added repair to do. After he began, I tried to accommodate him by giving him something to drink since he said he was getting a headache do to the noise coming from the auger. I thought he would leave without finishing the job so I was trying to be pleasant and level headed. Although I was losing my patience by the minute. He sat there for about an hour and a half trying with that little electrical auger to clear the drain and then came out and told us he couldn't do it and started packing up his stuff. I ended up giving this guy a $40 tip just for the effort. Between my buildings handyman and this guy I wasted $80. I then called another company who unfortunately didn't have anybody until today. He sent his guy over who quoted me a solid price of $200 and an extra $100 if he had to open up my pipes which he didn't  he came up with a big industrial size auger and cleared the drain in 20-30 minutes. I still think it was pricey but it was an emergency and I was quoted a solid price without any games or surprises. I am very disappointed by the lack of integrity I was shown by your company. I should have been given a price over the phone or at least an estimate so I know what to expect. And as far as the $99 drain cleaning offer and $60 coupon I found to be all bait and switch gimmicks. Not cool for a company that's supposed to be completely professional, guarantees the job to be done, tries to shake down their customers in time of need, then leaves without completing the job. And creating extra problems to fix in addition to the already existing nightmare. Very disappointed

We have been Approved Oil customers for years. Always responsive customer service.

Last night a boiler pipe burst and water was gushing out like a fire hose. Our basement would have been submerged within an hour. We placed an emergency call to Approved Oil, they sent Steve who was here within 15 minutes, on a snowy holiday weekend.

Steve saved our basement, our weekend and our sanity. He improvised to stop the water by using a frozen garden hose and clamp he found serendipitously on a window ledge in the basement.

Not only did he fix the problem, when the plumbing company we called was a no show; he provided us with valuable lessons on boiler maintenance and flood prevention.

Steve was extremely resourceful, knowledgeable and patient. He took time to guide us on what to do to fully resolve issue once he left.

Because of employees such as Steve, I highly recommend Approved Oil company. This is the type of service you want in the middle of this type of emergency.