Best in New York NY

Wonderful customer experience!  Conscientious and great value.  Highly recommend.

Love them they saved us so much money all others said we needed a new water unit they fixed it! We have been using them ever since!

Called Darwin today after I realized that a shut-off valve in my basement was defective and I could not turn our hot water feed back on.  Since it is Sunday (and tomorrow is a national holiday), I expected that he would say he could come on Tuesday, but when he realized that we would be without hot water, he promised come by in a couple of hours.   He kept that promise and replaced the valve.  He charged us a very reasonable fee (especially since it was a Sunday) and he was very professional and pleasant.   I highly recommend him.

I made an appointment and I took the day off work to be home for Mike to fix a leak. He left me waiting all day! He called to say he'd be an hour late but when he didn't show up I called him again and then he said he would take ANOTHER hour to get to me.  I am disappointed I called this company. I wasted a whole day sitting home waiting for him instead of going to work and getting paid.

As far as we are concerned, we rate Eco Airflow at the top in their field. Adam and his crew were quick to respond to our HVAC meltdown, making the time for us to give a thorough, accurate and honest assessment of what exactly needed to be repaired, adjusted, and (with regards to our second 30 year old Carrier unit that was no longer working) replacement with a more high efficiency Rheem model - at a price lower than his competitors, and all within 2-3 days from the time our unit stopped working... sparing us more sleepless nights in the sweltering heat and humidity of late August.  
Unlike our experience with other contractors that disappeared once they've gotten paid, Adam proved to be the ultimate professional in following up with us - to ensure everything was working at maximum efficiency, even returning to make some minor adjustments to our thermostat, and always keeping the lines of communication open.
By far above and beyond, we would not hesitate to recommend Adam, Danny, and the rest of the Eco Airflow team to our family and friends, or anyone else in need of HVAC services.

Jarrod was very efficient installing our high efficiency Niagara stealth toliet. He cleaned up after himself and put the toilet in within 30 minutes. Highly recommended!

Are we talking about the same Justin here?

Had to replace the diverter of my old shower as an emergency job. Justin comes in the AM and after seeing the part,suggests changing the body shower instead of looking around for the diverter. Quote from Justin my time is too valuable, his response to my plea of trying to get the diverter first. How about my time and money are too valuable?

He was only interested in changing the body shower, a $600 PLUS PARTS CASH job, no checks accepted, to be done the SAME DAY. He wouldn't be available after. I thought licensed plumbers weren't supposed to get paid OFF-THE-BOOKS! Told him to wait, that I would call him back. Five minutes after leaving, he messages me offering to do the job for $475 or try to look for the part.

While I can't comment on Justin's plumbing skills, I believe his customer service needs some work. At least he didn't charge a service fee for visit.

Thrilled I waited! Two days later--and after another fiasco with Woodhaven Plumbing--I find a plumber that is able to quickly find the a diverter and install it in a timely and affordable manner. Within 30 mins, the job is done!

I used him a couple of times and he has always been very professional and friendly. Plus very reasonable on pricing. Finally found a trustworthy plumber. I will use him again and again.

I have had Burns do many jobs since my first review and they have been Great! 5 stars is what they deserve!

John Bretone and his crew are the best. They respond to calls timely and do excellent work.

He told me I needed a new furnace how much is a new furnace but I really need it was a gas valve for $550 I did not need a new furnace.

I called Zatos plumbing for the local law 152 gas inspection. They were quick to respond they did it on the same day and had it filed the following day. Highly recommend them.

Anthony and his associate did an excellent job replacing our busted water heater. Super responsive with a free quote, work was done on time, on budget and very neatly. We will be using them again and will be recommending them to friends and neighbors. Excellent job done at a competitive price.

They wouldn't give me a quote on the phone after my sink pipe exploded. They only gave it after they finished and they charged me almost a thousand dollars for 2 hours of work. I was happy with the 1st time I called them but now they are really expensive and the guy took forever to finish the job. Next time I'll call a local plumber.

UPDATE: reducing to 1 star. Not sure who Michelle is or if it's a bot, but no response was received after three attempts per the directions below. If you own a brownstone or limestone, Feel free to message me or reply as I've found an exceptionally better, and cleaner option and couldn't be happier. I'm grateful to have dodged a bullet with these charlatans.