Best in New York NY

Excellent plumber!  Not only did Steve fix a busted pipe in our kitchen but also swapped out and hooked up the dishwasher for us so that Home Depot didn't have to return to hook up the new unit. We will definitely use him again. Thank you!

Love them they saved us so much money all others said we needed a new water unit they fixed it! We have been using them ever since!

I wanted to wait some time to see if my tub was to clog up again and it's still working better than ever. I booked the appoinment the day before and he came right on time. I will defintely use them again {=

If you're in the Brooklyn area and in need of help with plumber services; look no further as MTR Mechanical is the one to call. You'll get in touch with a fine gentlemen named Mike and you schedule the date for the home in need of rescue and he'd be there to save the day; he'd ensure solutions to your problem to your very satisfaction. Give Mike a call if you're in need for he is the best in town.

My experience was extremely positive they diagnose. the problem, came up with a solution, fast and efficient. The next day made the necessary repairs, and of course the cost of goods and labor it was extremely reasonable nevertheless, I highly recommend them for any future projects you may have.

We have used this service several times and they are always prompt, efficient, and successful even in tough situations. He is true to his price and does not upsell. We recently had a very tough kitchen clog and he was not only helpful in resolving the issue quickly but provided feedback and suggestions in preventing it from occurring again. Highly recommended.

Greatly appreciate Justin's prompt and effective response to our frantic 9pm call when water suddenly started gushing from our toilet causing a flood in our bathroom.  He asked us to text pictures of the leak so he could find the appropriate part, was at our apt in Bed Stuy within an hour, and fixed our leak in about 15-mins.  We'll definitely use his services again!

I used him a couple of times and he has always been very professional and friendly. Plus very reasonable on pricing. Finally found a trustworthy plumber. I will use him again and again.

Capable, timely, professional.  Sadly, that makes this company rare among plumbers.  But kudos to them for being excellent.

I called this plumber to service our furnace for the winter from an internet reference and was glad I did. Not only did the technician routinely service our gas boiler, but found a pet that needed replacement and then thoroughly cleaned the unit. As a resultt, our heating system works like a charm.

Had some plumbing work done in my home and some tools in my basement were stolen. I called them to let them know the situation the owner got nasty with me over the phone we exchanged words and now on my way to make a police report. I would not recommend these guys to anyone.

I called Zatos plumbing for the local law 152 gas inspection. They were quick to respond they did it on the same day and had it filed the following day. Highly recommend them.

Anthony and his associate did an excellent job replacing our busted water heater. Super responsive with a free quote, work was done on time, on budget and very neatly. We will be using them again and will be recommending them to friends and neighbors. Excellent job done at a competitive price.

I had a fast leak in my tub and the tub was clogged the water was coming out at about 4 gallons every 5 minutes. I've heard of Roto Rooter, I've seen the $99 special that was posted online & I also saw that you guys also was offering a $60 coupon. And although one of my neighbors warned against me using Roto-Rooter service because of the high price, I needed a professional service. We scheduled online, waited a couple of hours for confirmation, and nothing. So I called myself and ask them when I can expect the technician because I spent the better part of the day scooping out water from my bathtub into my toilet to avoid a flood. I was called back and told that he would send someone over as soon as he had a technician available. We waited another couple of hours and finally the technician came. He wore a mask but nothing covering his work boots & I just cleaned my carpet from a the fire in my building last Wednesday that caused all this. He barely looked at anything and quoted me a price of $587 to just to snake the drain. I found that price to be exorbent and insultingly high just to remove a clog. I told him that is way too much money. I apologized for wasting his time and invited him out of my apartment. He then immediately offered to do the job for $300. Which was also too high, I again thanked him for his time and he then asked how much I was willing to pay. I told him the going rate in this neighborhood is $49.99 - $149.99 to clear a clogged drain. But since I was desperate I offered $200 if he can complete the job. He then went back downstairs to his truck and came back with an electrical auger one I had used myself to no avail, I thought he'd bring some big professional auger or other drain opening tool
Then proceeded to turn off the cold water from under the sink which started a leak under my sink. I scrambled to remove all my personal items from under the cabinet and please a bucket under that leak So now, I have an added repair to do. After he began, I tried to accommodate him by giving him something to drink since he said he was getting a headache do to the noise coming from the auger. I thought he would leave without finishing the job so I was trying to be pleasant and level headed. Although I was losing my patience by the minute. He sat there for about an hour and a half trying with that little electrical auger to clear the drain and then came out and told us he couldn't do it and started packing up his stuff. I ended up giving this guy a $40 tip just for the effort. Between my buildings handyman and this guy I wasted $80. I then called another company who unfortunately didn't have anybody until today. He sent his guy over who quoted me a solid price of $200 and an extra $100 if he had to open up my pipes which he didn't  he came up with a big industrial size auger and cleared the drain in 20-30 minutes. I still think it was pricey but it was an emergency and I was quoted a solid price without any games or surprises. I am very disappointed by the lack of integrity I was shown by your company. I should have been given a price over the phone or at least an estimate so I know what to expect. And as far as the $99 drain cleaning offer and $60 coupon I found to be all bait and switch gimmicks. Not cool for a company that's supposed to be completely professional, guarantees the job to be done, tries to shake down their customers in time of need, then leaves without completing the job. And creating extra problems to fix in addition to the already existing nightmare. Very disappointed

UPDATE: reducing to 1 star. Not sure who Michelle is or if it's a bot, but no response was received after three attempts per the directions below. If you own a brownstone or limestone, Feel free to message me or reply as I've found an exceptionally better, and cleaner option and couldn't be happier. I'm grateful to have dodged a bullet with these charlatans.