Best in New York NY

Lost hot water unexpected. Called Steve and he walked me through some potential causes over the phone. Was able to come over in the morning extremely quickly. Performed extensive and comprehensive work to fix two broken pipes we had. Steve was detailed in his explanations, diagnosis and plan to resolve the issue. He does honest great work at a terrific price. Also sent me pictures of the issues and fixes which was great to track the progress. Already saved his number in my phone in case we need. Highly recommend Steve for any plumbing need. Thanks!

Love them they saved us so much money all others said we needed a new water unit they fixed it! We have been using them ever since!

Reasonable pricing, good work. In and out.  Good job Dowin, I have your card and will be using your services in the future if I have any plumbing issues.

mike is a fantastic plumber. when i needed his services, he came to my restaurant the next day to fix the sink. he was here for less than a half hour and fixed everything, from the leaky faucet, to the clogged drain, and another faucet that didn't stop running. 3 weeks of problems for me fixed in 25 minutes with next day service, all for a very reasonable price. i know who i'll call next time i need a plumber, that's for sure. thanks mike!

My experience was extremely positive they diagnose. the problem, came up with a solution, fast and efficient. The next day made the necessary repairs, and of course the cost of goods and labor it was extremely reasonable nevertheless, I highly recommend them for any future projects you may have.

Two toilets, a shower, and the kitchen all suddenly started having strange issues all at once. I knew it was probably a sewer line issue, but was afraid it was going to be complicated and expensive to fix. Jared showed up in just 20 minutes on a Sunday, quickly assessed the issue, and had it fixed lightning fast.

He also gave advice on how to avoid the issue happening again. Definitely a lifesaver and would absolutely call him again.

I had a clogged toilet. Brandon arrived at my property fast and was very professional, helpful and did not leave until he was sure my toilet was completely cleared. I had service within about 1.5 hours of me simply inquiring. GREAT SERVICE. Would definitely use again for any plumbing needs.

Friendly, fast and accurate service. Fixed my pilot light the day it went out. Highly recommend

A plumber that knows what he's doing!!  JW Burns is the most trustworthy, honest, capable plumbing/heating place I know.  They come in the middle of the night if you need them.  I can leave them alone in my house and not worry.  They're always right on estimates and charge very honest prices (I have plumbers in my family in another state so I know what's a fair price).  They are licensed master plumbers which due to my own family of plumbers know this is very important.  They also speak English which is getting harder to find in this town.

I called this plumber to service our furnace for the winter from an internet reference and was glad I did. Not only did the technician routinely service our gas boiler, but found a pet that needed replacement and then thoroughly cleaned the unit. As a resultt, our heating system works like a charm.

I had Ajax Plumbing & Heating install a water heater. They were on time, detailed and careful with the install. Everything is working fine. Nice to have hot water during a cold winter. I highly recommend them.

I called Zatos plumbing for the local law 152 gas inspection. They were quick to respond they did it on the same day and had it filed the following day. Highly recommend them.

Reliable, knowledgeable and extremely skilled.  I needed old cast iron pipes removed and replaced with newer PVC. Pappaceno Plumbing took care of it with care and ease. Would definitely recommend to others.

I had a fast leak in my tub and the tub was clogged the water was coming out at about 4 gallons every 5 minutes. I've heard of Roto Rooter, I've seen the $99 special that was posted online & I also saw that you guys also was offering a $60 coupon. And although one of my neighbors warned against me using Roto-Rooter service because of the high price, I needed a professional service. We scheduled online, waited a couple of hours for confirmation, and nothing. So I called myself and ask them when I can expect the technician because I spent the better part of the day scooping out water from my bathtub into my toilet to avoid a flood. I was called back and told that he would send someone over as soon as he had a technician available. We waited another couple of hours and finally the technician came. He wore a mask but nothing covering his work boots & I just cleaned my carpet from a the fire in my building last Wednesday that caused all this. He barely looked at anything and quoted me a price of $587 to just to snake the drain. I found that price to be exorbent and insultingly high just to remove a clog. I told him that is way too much money. I apologized for wasting his time and invited him out of my apartment. He then immediately offered to do the job for $300. Which was also too high, I again thanked him for his time and he then asked how much I was willing to pay. I told him the going rate in this neighborhood is $49.99 - $149.99 to clear a clogged drain. But since I was desperate I offered $200 if he can complete the job. He then went back downstairs to his truck and came back with an electrical auger one I had used myself to no avail, I thought he'd bring some big professional auger or other drain opening tool
Then proceeded to turn off the cold water from under the sink which started a leak under my sink. I scrambled to remove all my personal items from under the cabinet and please a bucket under that leak So now, I have an added repair to do. After he began, I tried to accommodate him by giving him something to drink since he said he was getting a headache do to the noise coming from the auger. I thought he would leave without finishing the job so I was trying to be pleasant and level headed. Although I was losing my patience by the minute. He sat there for about an hour and a half trying with that little electrical auger to clear the drain and then came out and told us he couldn't do it and started packing up his stuff. I ended up giving this guy a $40 tip just for the effort. Between my buildings handyman and this guy I wasted $80. I then called another company who unfortunately didn't have anybody until today. He sent his guy over who quoted me a solid price of $200 and an extra $100 if he had to open up my pipes which he didn't  he came up with a big industrial size auger and cleared the drain in 20-30 minutes. I still think it was pricey but it was an emergency and I was quoted a solid price without any games or surprises. I am very disappointed by the lack of integrity I was shown by your company. I should have been given a price over the phone or at least an estimate so I know what to expect. And as far as the $99 drain cleaning offer and $60 coupon I found to be all bait and switch gimmicks. Not cool for a company that's supposed to be completely professional, guarantees the job to be done, tries to shake down their customers in time of need, then leaves without completing the job. And creating extra problems to fix in addition to the already existing nightmare. Very disappointed

don,t  trust this company the lock the price and the charge you different price don,t trust them don,t buy oil or get service from them