Best Emergency Services in Nashville TN

I just had Helten's out here today to replace my air conditioner / heat pump. They are a family-owned business and David and his son came out today to replace my equipment. I could not be happier from the experience I had today and the bidding process. These folks are down to earth and have been in the business for 35 years. He was honest, easy to talk to and let him know what I was looking for and did exceptional work at my home today. Very reasonably priced. I got six bids total and he actually came in slightly at the lowest price. But that does not mean I got crappy equipment. The equipment he provided me with today was a very good brand name that can be trusted. 10-year parts warranty and a 2-year labor warranty which nobody else provided the 2-year labor warranty. Just overall a great experience. I would recommend this company for either general maintenance on your systems or replacement of systems.

Called Honest plumbing to take care of a leaking hose bib. Aaron was on time, did a great job and took the time to explain to me cold weather care of exterior hoses. Super nice, on time and REASONABLE.  Definitely keeping his number as my go to plumber in middle Tennessee.  Give him a call.

I found this company through yelp. This company was excellent to work with. The representatives were friendly and efficient. Mike was on time for the appointment and the office called to let me know he was on his way.

Service was excellent, mike diagnosed the problem and fixed it immediately. The price was fair, also. I would highly recommend this company.

The owner, Jacob, showed up in Covid mask; which I don't really care about, but I appreciated his respect and conscientiousness. We were switching from a single to a double bathroom vanity and needed water moved from floor to wall and drains moved. Jacob worked around our schedule even though it meant coming out a second day instead of finishing in one day. He ran into a few unforeseen issues on the second day arriving a few hours late because of an emergency at another client's home. Still, Jacob didn't try to reschedule, but stayed on our job until after Midnight to make sure the job was finished and done correctly. He did an excellent job, was respectful to us and our home, and was very clean. Definitely recommended.

We have used SOS Plumbing multiple times at our home. Josh and Wes are quick to respond, always prompt, respectful of our home, and trustworthy. We have referred several friends to SOS, and they were pleased as well. I would highly recommend them for your plumbing needs.

Wilson Plumbing has done several projects for me
Installed a vanity, installed a water filter and did some drain cleaning.
I highly recommend this company. Dave is a very skilled and well trained plumber.
Very respectful to the property and very clean when finished.....

As a property manager in the Nashville area, plumbing problems are the number one issue I face daily. So, when I call need a plumber, I need them to show up on time and do a quality job for a fair price. That's what I always call Hewitt Plumbing.

James took on a whole new challenge for me.
I have moved to the area from Michigan last week. I am living in my RV which had developed a clog in toilet black water tank. Lots of people offered to help with no success. So I reached out to James who willingly accepted the challenge.
It was a nasty, gross job, but he stuck with it. And he successfully unclogged my toilet!
I cannot express how happy that made me.
James is a very friendly, family man. He never gave up. I very grateful.
I highly recommend his services. And if I ever need a plumber again he is the man I will call.

They do quality work at a very competitive rate. We have used them several times with great results.

Had a Lee Company check out my parents struggling AC unit. It seemed to be underperforming. Scheduled a visit then had to ask them to change the time.
No problem. They communicated the change of schedule and showed up on time. Greg, the technician, fully checked out my parent's unit and communicated to me his findings. He was great. The response and communication of this company is spot on. Everyone I talked to did what they said they would do. Can't recommend them enough. They were thorough, professional and a pleasure to do business with. TY to all.

Mike contacted me after my post on Nextdoor where I was describing that I was struggling with water damage in my home, and offered his expertise. I was extremely impressed with the service I received.

Mike arrived on time, and was very polite and professional. He quickly diagnosed the issues that I had. Not only did he do a fantastic job, but he also offered some helpful advice on how to prevent future problems. He also was able to get a licensed roofer out, who confirmed his suspicions! They worked on this issue together and knew exactly what the problem was.

The quality of his work was top-notch, and he even made sure to take garbage bags full of moldy, soaking wet insulation and drywall out. I was thoroughly impressed by the level of expertise and professionalism that he displayed.

Mike also gave me advice on how to deal with my HOA that refuses to take responsibility for the damage done to my home due to maintenance negligence. He made me feel that I'm not alone in it.

I would highly recommend him to anyone in need of home repair services. He is reliable, skilled, and more importantly, he showed genuine interest in helping me solve the problem rather than trying to sell services. The world needs more Mikes!

I'm glad that most people have had a positive experience with this company.  However, mine was not as pleasant.  

Long story short:  They lost my original paperwork.  Then the plumber was almost 2 hours late.  I called the office twice and was told each time that he was 10 minutes away and would be there.

The plumber never showed and I called the office again and told them to forget it.  

The office staff was extremely nice and the lady that I talked to was apologetic and sympathized with me.  

I hope they fired that plumber on the spot.

Will and the team at Griffin Mechanical took great care of us after my 1970's unit finally bit the dust.  My wife was pregnant and it was getting hot out so this was not ideal timing.  The guys were very respectful of my wishes and helped me size the system to add some ducts where needed.  I changed where the air handler and condenser lived and it was not an issue for them.  I am a construction worker, I'm particular about my house and want things done right.  They not only did a great job, but they were friendly.  

Recently they called ME to set up a free service call to check the system and made sure we were tip top.  That's right, I didn't have to call them.  Now that's customer service.  

I told them to install Nest thermostat so I can test it for work, and I don't love it.  They are going to come back out and put a regular one in.  The tech tried to tell me but I was insisting for test reasoning.  

HVAC is expensive, so spend your money with the professional people at Griffin Mechanical.  I do A/V work and appreciate the same care I give on my house.

Millennial stamp of approval!! 10/10 would recommend

I had Jack Ward offer me a bid over a year ago, and they still had the work that I asked them to do on file, sent out a new plumber, Who then reviewed the work that needed to be done, took pictures, and showed me exactly what was wrong! It was the same exact thing that the other person had said was wrong. In addition to honoring a bid from a year ago, I had two disconnected pipes in my crawlspace that he fixed free of charge! He replaced an old iron drain pipe in my old house, and replace the spigot and fixed two additional leaks/big problems for under $1000- all in the time window that he said he would do it in, and he was very friendly and helpful! Carolyn and McClain at the office were also very helpful. 10/10 would recommend

You can't base a company due to one employee but after spending $26,050.00 with a company for 2 new units for a residential home one would expect to be treated as a valued customer .  First of all we did receive 3 bids from reputable companies and out of those the salesman/ project manager that we liked the least was the one with the Lee company .  We went ahead and went with the Lee Company  simply because of the companies reputation .  The units are fine the Installers were great . The issue was the salesman / project manager . As my spouse and I were outside looking at the upstairs unit the senior installer had called the Salesman / project manager and had him on speaker phone . The installer ask where the second crew was because they had scheduled two crews for installation due to having 2 units .  The project manager told the installer to go ahead and set the second unit up because the other crew was behind . The installer told him they could not set it up because the pad had not been delivered , the project manager got irate and said I DONT CARE what you have to do JUST make it work . Once again the installer explained that it would not work !  The project manager repeatedly keep telling him to just make it work .  I dont care who you are that's not what a homeowner wants to hear after spending twenty six thousand dollars with a company . So the saleman / project manager didn't care after the sale he just wanted it done even if it were wrong . So if your in the Sumner County / Hendersonville Tn do yourself a favor and get a different saleman  not Anthony Grayson , or do business with another company .  I did reach out to the company and they issued an apology but somehow we still feel like we were just another number and the job was done .  Wonder how the Governor would like how one of his project managers conducts business with his company .

This place is one of the sketchiest business experiences I've had in the entire state of tennessee, if not in my entire 46 years of life.  the sales person who arrived to give a quote for a new hvac heat pump refused to listen to anything we said, kept going on about how christian and donating to tebow's charity they are, how they refuse to hire ex cons, and a million other details. the info he REFUSED to share was what equipment they were proposing, why they felt a basic system should cost $12,000 to install, what was included in the quote, etc. He miraculously offered us around a 3k$ discount if we paid immediately. He refused to acknowledge that we were going to get at least another quote. After I politely told him I think we are going to have to pass, instead of leaving his quote with us and moving along, he took out his phone and called his manager who conveniently, at 7pm, answered the phone before the first ring completed.

The manager then proceeded with all the same scripted marketing/sales nonsense and we could not get a word in edgewise. When I finally interrupted to say--for maybe the 4th or 5th time that we have repeatedly said we have done our research and we think the services they offered are not what we want, and their refusal to listen to us was disrespectful. the sales guy abrupted got up to leave but then proceeded to take around 10-15 minutes to pack up and try to gaslight us into thinking he was only trying to be helpful and that I was somehow being rude for getting up and starting dinner. for the record, he arrived 40 minutes later than the 2-hour window we were given, then promised to be quick, but this all happened over 90 minutes after he arrived, if not more. and even then he just WOULD. NOT. LEAVE. I was about 30 seconds from telling him to get out of my house I would remove him from my house.

Normally I would do more research before even inviting someone to come and give a quote, but we had brought them in via a deal with home depot and figured at least getting a quote/info from them would be harmless. Instead it was a waste of maybe 3-4 hours of our lives and a ton of irritation.

I would strongly recommend looking into the ownership of this company and its legal issues before using them, but honestly, I would mainly say steer away from them entirely. We had a very solid experience with the Lee company, whose quote was still maybe 10-20% higher than what I was aiming for, but they were so responsive and professional I didn't really care about an extra $1k just to not have to have another headache.

Save your time and money!! Called these guys to fix my restaurant AC and they spent 3 days attempting to fix the problem. Meanwhile I am losing customers to a hot restaurant. Had to call another company who were smart enough to fix the problem in 3 hours. Dillingham and Smith proceeded to charge me $4000 dollars to not fix the problem and Eric Gibbens only charged me $500 to actually fix the problem. I now use Eric for my AC needs and recommend you do the same. His number is 615-394-0320.