Best Emergency Services in Nashville TN

I cried when we got our electric bill in July of 2015.  It was $548.31!!!  Despite our two A/C units running nonstop, the house was unbearably hot (we had the thermostat set to about 74 degrees, but it was at least 80 at all times).  

We called Helton's to come out and help us.  After Helton's installed our new system, the electric bill immediately dropped to $184.43 in August--the hottest month of the year.  That's a savings of $363.88!

And if you compare year-to-year from our new system to the old one, we had a savings of $107.39 in August from when the old, undersized, contractor-installed system was working correctly.  The new system cuts our household electric usage almost in half.

We are extremely happy with the new system Helton's put in.  My dad was here when they installed the units because my husband and I were out of state.  He said they did an EXCELLENT job, which is high praise because my dad does everything with excellence and is a perfectionist!

The reason I rated them 4 stars instead of 5 is because we did have a minor issue with the attic vent fan they installed not shutting off they way it should.  It took two service calls after the initial installation to correct the problem.  I think it's because the techs are still learning, but the owner obviously knows his stuff.  Once the techs' knowledge gets up there with the owner, this will definitely be a 5-star company!  They are very friendly, were on time, and handled a very difficult installation situation very well.

We would definitely recommend them!

Honest Plumbing did en excellent job. The price was reasonable, they were on time, and the knowledge and work performed were excellent. I would recommend them and will use them again.

have an annual maintenance plan with this group and appreciate their honesty and partnership. Nathan was just out and did a great job of informing me of where my heater stood. Appreciate what they do.

The owner, Jacob, showed up in Covid mask; which I don't really care about, but I appreciated his respect and conscientiousness. We were switching from a single to a double bathroom vanity and needed water moved from floor to wall and drains moved. Jacob worked around our schedule even though it meant coming out a second day instead of finishing in one day. He ran into a few unforeseen issues on the second day arriving a few hours late because of an emergency at another client's home. Still, Jacob didn't try to reschedule, but stayed on our job until after Midnight to make sure the job was finished and done correctly. He did an excellent job, was respectful to us and our home, and was very clean. Definitely recommended.

Wes and his Dad have worked at my house for 10 years and they are great plumbers.  They respond quickly, repairs are reasonable, fixed all my issues, highly recommend...

I've had construction done on the house that was supposed to be finished in December. It is now July. Thankfully, I stopped listening to the contractor and found Dave to do the plumbing. He has been a godsend!i've had construction done on the house that was supposed to be finished in December. It is now July. Thankfully, I stopped listening to the contractor and found Dave to do the plumbing. He has been a godsend!
He quickly came out and he wrote a quote for me and then he quickly got the job done and surprisingly the bill was actually the amount in the quote.
I'll highly recommend him!

I had been wanting to add my antique double washtub to our bathroom in our log home for quit some time. I did not want to drill into the tub but rather use the existing  small drain holes in the back of the tub. Justin came out evaluated it and came up with a plan to make it work for me. We love how it turned out. Next I refinished a clawfoot tub with copper and pewter. I wanted the old telephone style faucet with piping on the outside. Justin plumbed all of that up for me also. I don't think there is a job he can't tackle.

James was excellent to work with! He got our gas line ran the same day. Definately recommend him!

Over the last 4 days I had a cascade of plumbing issues.  The worst of the issues was a septic system that was backing up.  They came in and took care of my urgent issues of a kitchen faucet replacement, hot water shutoff replacement (He replaced it and the cold-water shutoff too as they were 35 years old), shower water diverter, then he diagnosed my septic problem and fixed it so that I should not have the same kind of problem again.  They worked in a professional manner and had completed all these issues in about 2-hours. The best surprise was when he handed me my bill.  I did not feel like I was being taken advantage of and all my plumbing issues were over.  I have finally found a plumber I believe is there to do a good job for me and not to sell me on more services and annual contracts!

Had a Lee Company check out my parents struggling AC unit. It seemed to be underperforming. Scheduled a visit then had to ask them to change the time.
No problem. They communicated the change of schedule and showed up on time. Greg, the technician, fully checked out my parent's unit and communicated to me his findings. He was great. The response and communication of this company is spot on. Everyone I talked to did what they said they would do. Can't recommend them enough. They were thorough, professional and a pleasure to do business with. TY to all.

Mike contacted me after my post on Nextdoor where I was describing that I was struggling with water damage in my home, and offered his expertise. I was extremely impressed with the service I received.

Mike arrived on time, and was very polite and professional. He quickly diagnosed the issues that I had. Not only did he do a fantastic job, but he also offered some helpful advice on how to prevent future problems. He also was able to get a licensed roofer out, who confirmed his suspicions! They worked on this issue together and knew exactly what the problem was.

The quality of his work was top-notch, and he even made sure to take garbage bags full of moldy, soaking wet insulation and drywall out. I was thoroughly impressed by the level of expertise and professionalism that he displayed.

Mike also gave me advice on how to deal with my HOA that refuses to take responsibility for the damage done to my home due to maintenance negligence. He made me feel that I'm not alone in it.

I would highly recommend him to anyone in need of home repair services. He is reliable, skilled, and more importantly, he showed genuine interest in helping me solve the problem rather than trying to sell services. The world needs more Mikes!

This is my second experience with this Roto Rooter and I am again, very pleased.  Professional, friendly, efficient, economical, clean, overall I am very happy with the service I have received.    They were out in January to unclog main line and did a great job so I called again in May when my shower/tub faucet began acting up.  I definitely recommend this branch of Roto Rooter to others!

Will and the team at Griffin Mechanical took great care of us after my 1970's unit finally bit the dust.  My wife was pregnant and it was getting hot out so this was not ideal timing.  The guys were very respectful of my wishes and helped me size the system to add some ducts where needed.  I changed where the air handler and condenser lived and it was not an issue for them.  I am a construction worker, I'm particular about my house and want things done right.  They not only did a great job, but they were friendly.  

Recently they called ME to set up a free service call to check the system and made sure we were tip top.  That's right, I didn't have to call them.  Now that's customer service.  

I told them to install Nest thermostat so I can test it for work, and I don't love it.  They are going to come back out and put a regular one in.  The tech tried to tell me but I was insisting for test reasoning.  

HVAC is expensive, so spend your money with the professional people at Griffin Mechanical.  I do A/V work and appreciate the same care I give on my house.

Had a great experience with this company. They were able to give me a quick quote and options to repair my water heater and replaced it super quick. Hope to never have another issue, but if I do, I'll call these guys again!

You can't base a company due to one employee but after spending $26,050.00 with a company for 2 new units for a residential home one would expect to be treated as a valued customer .  First of all we did receive 3 bids from reputable companies and out of those the salesman/ project manager that we liked the least was the one with the Lee company .  We went ahead and went with the Lee Company  simply because of the companies reputation .  The units are fine the Installers were great . The issue was the salesman / project manager . As my spouse and I were outside looking at the upstairs unit the senior installer had called the Salesman / project manager and had him on speaker phone . The installer ask where the second crew was because they had scheduled two crews for installation due to having 2 units .  The project manager told the installer to go ahead and set the second unit up because the other crew was behind . The installer told him they could not set it up because the pad had not been delivered , the project manager got irate and said I DONT CARE what you have to do JUST make it work . Once again the installer explained that it would not work !  The project manager repeatedly keep telling him to just make it work .  I dont care who you are that's not what a homeowner wants to hear after spending twenty six thousand dollars with a company . So the saleman / project manager didn't care after the sale he just wanted it done even if it were wrong . So if your in the Sumner County / Hendersonville Tn do yourself a favor and get a different saleman  not Anthony Grayson , or do business with another company .  I did reach out to the company and they issued an apology but somehow we still feel like we were just another number and the job was done .  Wonder how the Governor would like how one of his project managers conducts business with his company .

Be aware and Be Prepared!
We purchased a heat pump in March 2022. Over a period of several months, numerous technicians tried to repair the system.
First, there was a strange smell coming from the unit. Then, in the fall, the unit wouldn't produce heat. The technicians found a hat that was left in the unit from one of the previous technicians. The unit worked for a few days and stopped working. Repeatedly, technicians tried to repair the unit through November and December.
My family froze during the December deep-freeze after 3 technicians said they could not fix the unit. We were told to buy space heaters or get a hotel room and they would reimburse us on the next scheduled business day.
On the next business day, we were told any reimbursement would be sent out two weeks after ARS picked up the space heaters. I must note, the heater still doesn't work.
An ARS representative stated, we have an idea what part is needed. We stated, we're done!
We advised them that we want a full refund, and they can pick up the unit.
The advertised Satisfaction Guarantee is a fraud. We have been advised by ARS that their legal office is handling the matter and any returns will take at least a month, but it didn't take a month to take our money!

1/11/2023: Called for follow-up. Response: Your information is with our legal team. You will be notified when paperwork is received.

Save your time and money!! Called these guys to fix my restaurant AC and they spent 3 days attempting to fix the problem. Meanwhile I am losing customers to a hot restaurant. Had to call another company who were smart enough to fix the problem in 3 hours. Dillingham and Smith proceeded to charge me $4000 dollars to not fix the problem and Eric Gibbens only charged me $500 to actually fix the problem. I now use Eric for my AC needs and recommend you do the same. His number is 615-394-0320.