Best Virtual Consultations in Austin TX

Super friendly, knowledgeable and really fast service.  Not looking foresto having plumbing issues in the future, but if something happened now I know who to contact.  Would definitely use them again.

If I was to describe a bad business model I would take this one as an example. Spoke to them late evening on Friday, was told that someone will get back to me in two hours. Never happened however they did text me Saturday morning. Made an appointment for Monday 9-12, received a confirmation, canceled all my business and took a day off.  At 11 texted them and asked to confirm that someone is on the way. The response was I have you between 12-3. I sent them back their own conformation. Imagine my reaction when I was told that they changed my appointment without informing me. Just see the screen shot.
I obviously explained my situation and the need to go back to work later however they refused to honor the appointment. When I asked to talk to the owner I did not get any reply. This is hardly a responsible business and most certainly an example of a horrible customer service.

_________________ update________________

I received a call from the owner who expressed his apologies and provided the insight.  While I am still rather upset with the situation I decided to edit the review. Seems that the owner was rather sincere and at least is trying to run the company  responsibly and customer oriented. Too bad for me, it did not work this time.

Not only did these fine folks do a great job the first time, when I needed a follow up they came back out quickly and once again provided great service at a reasonable price. Strongly recommend this team of experts for any plumbing job!! THEY ARE AWESOME!!

Jeff is not only an experienced plumber but he's also trustworthy and reliable. He's been able to solve several issues that other plumbers couldn't figure out and I've been more than happy with the quality of work each time.

We had three toilets that were all leaking in their own way.  I emailed O&M, and was almost immediately contacted to schedule a free estimate.  They had a very fair price, so I had them do the work immediately.  During the repair, there was a small snafu that led to a broken tank cover.  The guys immediately told us what happened, tried to find a replacement that matched, and replaced the toilet (on their dime) when they couldn't.  Obviously, it would have been better if the lid wasn't broken, but mistakes happen.  When they do, these guys take care of them.  That's all I can ask for!  I was very satisfied with the guys who came out, and the work that they did.

Geronimo responded quickly when I reached out via Yelp regarding freeze damage. He diagnosed the problem, found replacements for the parts of the system I didn't understand well, and improved on the design of this part of the system. He also showed me how I might be able to detect further damage on my own. We will keep their number!

I really appreciate the work that Raymond did to quickly unclog a complicated bathroom sink drain.  Ray came out to my home the same day, was very courteous, professional and a real pleasure to work with.  He was thorough and resolved my issue!  I especially appreciated how he explained step by step what my problem was.  Great Job Ray - thank you!!

Our office building had an issue with what seemed like a gas leak in the area around our water heater. Once the gas company determined it was, indeed, related to the water heater, we called GTX. Sharon understood our dilemma and said she had some guys in our area.  Jeff and Lee were out in a couple of hours. They ran their tests and checked everything. Jeff still smelled gas, though, and figured it must be in the wall. Cut out a hole, found the leak around a hose fitting, and replaced the fitting. No more gas leak! (Oh, and he added something that should have been installed when the water heater was installed seven months ago. Without the part, the work was not to code.) He and Lee explained things in terms I could understand as a layman. They were very professional, and we'll be calling GTX for our future needs. Thank you, Sharon, for being so kind on the phone!

If you want reliable and highly intelligent Plumbers who will walk you through everything with Water Softeners and Carbon Filters, this company is 10000% for you. I actually couldn't believe how quick they responded, got me a quote, and saw me same day. It's amazing what REAL CUSTOMER SERVICE is like. They are above all othe plumbers in San Antonio.

The water Softeners they installed and recommended for us were perfect for our house needs and made us feel like we were in great hands. I never once felt sold or pitched to; only was guided to the right decision and given the knowledge I needed to feel comfortable.

Cody was the one who got me all set up. He was amazing. Adam and Roger were the ones who installed and they were so kind and answered any questions I could possibly ask.

Save these guys in your phone  I will only go to them from now on.

Al was amazing.  He responded back right away when I called him. He put me on the schedule right away and showed up when he said he would.  He completed the job in a timely matter and did a fantastic job.  He was very professional.  I would recommend Honey Do Services to anyone looking for a handyman.

Needed to have an external web cam for security that needed to have power and connect it to my WiFi so I could access the camera remotely

I bought the camera off of amazon but Lewis has no issues getting it work with my house and setup including running power to the Device

During the busy holiday season we noticed a leak in our faucet. It also needed valves installed as the previous faucet had been installed backwards/not up to code. Thankfully without a lot of notice Chris was able to come in and took his time to install it correctly. As well as remove some buildup. He did a wonderful job and was friendly and great to work with.

Tsanko gets high ratings for showing passion with his work. I recommend him for the installation of Aquasana whole-house water filtraion and softener system. He is very organized and methodical in his planning. The copper tubes were neatly placed with efficient spacing and symmetry through the system. It is a thing of beauty. He understands his trade very well ensuring I have a bypass system so I can safely service the unit in the future. He is focus on the job and maintains a clean work area. Tsanko is honest and easy to work with. For the quality of work he has done, pricing was quite reasonable. It makes me smile all the time when I see his work in my garage. Highly recommended!

H&S Backflow is incredibly responsive and efficient. Mike came out diagnosed the problem and was able to repair my pool backflow issue the very next day. Will definitely be using them again for any of my future needs!

Diamond irrigation did a fantastic job on our irrigation system. We installed a pool and the pool company completely tore up the backyard irrigation. George and his crew did a new install and connected lines to the front yard to get everything working again. Very professional, great communication along the way and his team showed up on time and worked into the late hours to finish up laying sod. Even when there were a few issues along the way, Diamond irrigation took accountability and rectified them in a timely manner.
Excellent customer service and respectable company that gets the job done right.

Our kitchen sink clogged overnight and left a huge pile of standing water. Plumbsy was able to come in and clear the clogging water quickly, while stay a competitive pricing. He even checked some potential leakage on the piping that we didn't notice before. I really enjoy working with Kyle. Highly recommend him for any plumbing services.

HIGHLY RECOMMEND:

Had a kitchen faucet replaced (I suppled the faucet- he was cool with that). Plumber also replaced two cutoff valves-one that needed to be replaced right now and one the plumber recommended since it was old. ( He gave me a choice about whether to do second valve ) . Price was fair, comparable to other quotes. Gave me a discount on installing the new valves since it was an add-on.

Very fast next day morning service, prompt arrival at appt. time. Worked neatly (minimal spillage ) and cleaned and dried under the sink thoroughly after the job was finished.

Great job all the way around.

My garbage disposal was leaking and stopped working so I checked Yelp to find a plumber who was recommended on Yelp.  Called around 5:30 PM to inquire when they could replace the unit and they offered to come between 7:00 PM - 8:00 PM and they carry two models on the truck - a lower cost unit and a high end stainless steel unit - I told him I want the stainless steel unit.  Quoted installed prices on the phone so no surprises.  Came, took out the old unit, fixed a blocked line to my ice maker (no charge), and replaced the unit and was finished by 8:00 PM.

This wasn't an emergency but they still came immediately when it could have waited.  

I would use them again - I got the plumbers card with his direct number.

Highly recommend these guys. They did my house and I am pleased with their work. Great communication and service, easy to work with and they were very friendly. They know what they're doing and do it well.

Owner of company (Eusebio) hardly returns calls. He is not personable and is completely hands off. Jorge, his brother on the other hand is the profesional one. He picks up calls, he is resourceful and helpful and does the work on a timely manner.
All you want is for Jorge to be in charge of your project.