Best in Jacksonville FL

I was a bit dissatisfied at first due to a scheduling mixup. However, the next day Josh arrived on time and with great energy. I needed to have the faucet in my shower fixed but he earned my trust by doing great work and not pressuring me. He gave me options I didn't know I had so that I could research & make informed decisions on things that had seemed too daunting to have addressed for years. I then set another appointment to have all of my toilets replaced, garbage disposal removed, a set of shower fixtures replaced-and Josh even quickly resolved a bad odor that was coming from a drain in my laundry closet for years that myself and family had unsuccessfully tried to resolve. He paid attention to detail and efficiently removed the garbage disposal and installed the new pipe in a way that gave me more space under the sink. I'm very pleased and will use Premier Plumbing, LLC for my future needs.

Starting in 1998, I've repeatedly chosen to work with Dan of G.A.S., a few times for repairs, after he installed 6 nat. gas appliances in my home in Springfield--2 wall heaters, then 2 fireplace gas logs, later switching to gas dryer & stove.
Today we had to replace the 1st 2 wall heaters he installed in 1998, so 22 years ago.
Dan is responsive, prompt, thorough, careful to explain all you need to know, all bases covered, resolves every detail, reasonably priced.
FIVE STAR SERVICE EVERY TIME!!!

Their service is top notch. Kyle and his guys are very timely and courteous. They went above and beyond for our recent service call and I will definitely recommend them to anyone who is need in for a plumber and crew that care.

Zane is absolutely the best plumber in Florida! So lucky to have found him and his company. Honest, knowledgeable, very professional, and easy to work with. He does excellent work as if it were his own home. Always on schedule and keeps you informed every step of the way. Then to top it off, he billed me for less than the estimate by a good amount because he was able to complete things a bit quicker than estimated.
NOTE: This review is based on my experience at my Saint Augustine Home

I used this company 32 years ago when I built a home in Jax Bch.  I couldn't be more happier with the work that was done to perfection that lasted many years!  I moved away.  Came back to the area but in Vilano -2013.  Had a slab leak-2015.  Called out two company's that were local (St Augustine) and had major misrepresentation  and damage with both Companies that did not solve my problem and if any caused more damage to my home that was in good shape to where I have to have a new shower/tub area remodeled and a kitchen cabinet replaced..  I didn't want to strike out the 3rd time so I  call Styles Smith Plumbing.  It was the best move I made!  They fixed the leak and re-piped my townhome for less than1/2 the price we were quoted on by 4 companies.  This family owned business only knows the right way to plumb!  I HIGHLY recommend this Company for all your plumbing/building needs!

Should have realized when I called and he answered with hello not company name. Came out for three small problems all which were fixed with turning of a simple valve. $175.00!!!No parts were needed . He did  however come out the same day and stayed in contact.

Called about a clogged drain. Dispatcher called right back. Set up an appt. for Thursday between 11 - 1. Received a call from Alan their plumber tech about 10:15 saying he would be there in about 40 minutes. Alan arrived, assessed the problem and proceeded to work on it. He explained his actions and had it fixed in an hour.  It was a pleasure having Alan working on my plumbing problem. Would recommend him highly.

They were rude from beginning to end.  From the office to the plumber who came out to our house, looked under and said yep you got a leak, I can come back Wednesday and see if I can fix it then.  Hello?  we had already been without for over a week when they came out!  Never ever again.

This company has given us the worst customer support that we have ever encountered from any company that has sold us a active unit send out worthless the technicians nothing has worked right at all from day one not impressed not happy not please don't deal with them

SCAM ARTIST
Signed a contract for plumbing services and issued a deposit for the services.  

6 weeks later, the services have not been performed.  No contact and will not answer phone or return calls.

This is the WORST !!!! Beware, they are RATS and Scammers, I have a American Home Shield Warranty and they did not swap my Sink Faucet because I use excesive Force to Open and close the faucet. I follow this many days over the internet, many customers are saying the same, the plumbers are getting this answer and know how to make 100.00 easy money Scamming people, they do not want to fix your issue, they are there for easy money.!!! They are scammers, This Plumbing company is horrible! STAY AWAY from them.  ALL HRS EMERGENCY PLUMBERS should change their name, they do not answer calls and also their plumbers are scammers!

DO NOT use this company!  We had a minor natural gas leak under the house that our HVAC company found and informed us about.  I made the mistake of calling TECO Gas first and they turned off the gas to the entire house at the meter and locked the lever so we could not turn it back on.  This meant that we were in a jam and had to get a technician out ASAP.  After calling several other companies that could not have a technician out in less than a few days, I found A1 Plumbing on the internet and called them.  They told me they could get a tech out that afternoon and that the trip charge would be $79 and that it WOULD NOT be applied to the cost of the repair.  I asked what the cost of the repair would be (expecting an hourly rate because the repair had to be diagnosed first) and was told that the folks who schedule the tech could not discuss any further pricing other than the trip charge and nor could they connect me to anyone else who could.  This should have been a BIG red flag, but I was desperate so I scheduled the tech who came out even sooner than expected (a good thing).  Once there, I explained to the tech where the leak was (based on what the HVAC guys told me) and he said that there was a flat $350 charge to diagnose where the leak was and what repair was needed and that this amount would also NOT be applied to the cost of the repair.  I asked him why I was not told that over the phone initially and he said that the staff that schedules the techs cannot quote any charge other than the $79 trip charge....  But, I persisted, it's a flat charge so there is no reason the customer cannot be told about it just like the flat $79 trip charge.  Apparently, that's just company policy.  Anyway, I was desperate so even after asking him to call into the office to try to ameliorate the $350 flat fee (to no avail), I agreed to pay the $350 to diagnose the leak.  The tech crawled under the house and came back out after maybe 5-10 min and showed me pictures of an apparent gas leak at two adjacent fittings at a T in the gas pipe.  After some discussion, he told me it would cost $175 to repair the leak in the two fittings.  So, once again, being desperate and already into this for $429, I agreed to go forward with the repair.  The tech was under the house and out in maybe 10-15 minutes, charged the system to make sure there was no more leak, and took my payment and left.  Total bill - $604!!!!!   All in all, without all the discussions over the charges, the tech spent maybe 45 min - 1 hour (at the most) from the time he arrived at my house to the time he left.   $604!!!
After the fact (end of April 2018), I called A1 Plumbing 7 or 8 times trying to reach the owner to discuss the (in my opinion) exorbitant amount I had been charged and was told over and over that he was out and would call me back.  Once, I actually spoke with him (Toby) and he said he would review the matter and call me back.  He never did and after a few additional calls from me, I was told by Office Manager (Ashley) that Toby was not the owner and that she would review the matter and let me know what if any adjustment could be made.  Never heard back from Ashley or anyone else.
Yes, I was quoted the $79 trip charge and told it would not be applied to the repair work.  No, I was not told during my initial call about the $350 flat fee (also not applied to the repair cost) to diagnose the leak and quote me the cost to repair.  The $350 flat fee to diagnose the problem was only made known to me once the tech had arrived and I had agreed to pay $79 just for his trip over (that would not be applied to the repair work).  So, only after I had agreed to pay $429 (none of which will be applied to the cost of the repair) was I told that the repair would cost $175 (arguably reasonable amount for the repair and time involved).
Bottom line, if you have ANY other option, DO NOT use A1 Plumbing and if you don't have any other option, at least you now know what they won't disclose up front.

They sent a plumber to my house to unclog a shower drain and ended up breaking the bottom hinge of the shower door. The plumber left the door half open and dangling at an angle and left the house without saying anything about it. I called the office to complain and the woman asked me if it was possible that the door just broke by itself. When I said no, she then asked me if it's possible that the door could have broken by itself in a few days because it was old. She was very callous and condescending.

I called back and spoke with the owner who agreed to replace the door. He later changed his mind because the door cost too much.

This was an awful experience. DO NOT USE THIS PLUMBER!!!