Best in Jacksonville FL

We had an ice maker leak from a broken pipe on a Saturday. They answered right away and came very quickly.  They worked quickly to solve our problem  I can't thank them enough !  Will definitely call them again

I bought a home and the plumbing was in a real bad way. Pipes were bursting. The previous owner had obviously DIY'd the plumbing.  

Well Kevin came out and redid all the plumbing in my home on a moment's notice--over a weekend no less! His price was very fair and the quality high. From experience I can say his work is far better than the work of the local big plumbing companies--the big guys just ain't got no quality control.

Anyway, I'm sticking with this company from now on. I can now sleep tight knowing I got good pipes!

Stayed longer than usual, installed a American Standard toilet that came with the parts needed to install. This company charged for parts anyway. Charged me for longer time and for parts. Over a period of a week talking with the company. That was a waste of!

Called company twice, the second time, I explained that I was a repeat customer and had not heard back from original request. I was assured that a technician would be in touch. Still nothing. This began at least 2 weeks ago. I called Kingdom Based Plumbing and they immediately scheduled an appointment and will be here in the morning. Very disappointed with St. Johns Plumbing. Apparently too busy to maintain business relationships or even bother to explain why.

Service on site was fantastic but when they called me a few days later for payment the amount they wanted was more than what they quoted while they were here.  When I brought it up to the manager she just said the driver must not have included the price of the part.  I told her I would pay full price but would not use them again and she just said okay and hung the phone up in my face - I then had to call back to make the payment!

If they are doing this to everyone I am sure they are making a killing.  Will never use again.

Unprofessional and rude. I've never in my life seen a service person come into someone's home and being disrespectful. Just because the association sent you over, that does not mean I am not your customer. I would never hire this company!!

DON'T USE THEM!!!!
They Installed my brand new unit in September 2020, the unit has stopped working. I have called this business and have got no help with getting my unit repaired or replaced. It's been three weeks now since my initial phone call for repair and now I'm being told they don'y have anyone. It has not been a year since the unit was installed and they don't stand behind their work. They are just eager to take your money and do nothing else. as I quote the owner tell the installer You need to hurry up with that because I need you on an install They make their money of installing not coming out to repair what they installed. We don't matter once they got our install money!! I will also be reporting this to the BBB as well. This is horrible service, customer service and customer satisfaction. To not at least respond to the customer is even worse you act like we are bothering you, but we weren't a bother when you were selling the product and taking our money! Yes we can all post pictures on how nice the install was, you just wait until yours break down, let's see how nice you are about your install then.

Do not have this company pump out your septic system. They left a considerable amount of solid waste in the septic tank, even after I told him he left too much in the tank.
Also, they have you sign a contract that contains 3 full pages of conditions. I consider that to be a bit over the top when they are just pumping out a septic tank.