Best in Jacksonville FL

Excellent service, clean, clean, did a great job changing out an old garbage disposal in small space with connecting dishwasher line.

We had to have an emergency repair on an external water valve that busted off. Robert's Plumbing was out in less than an hour and repaired the fixture. They are friendly, courteous, and do great work at reasonable prices. Will use them for all my plumbing needs.

I don't normally have anything good to say about plumbers.   They make you wait and they charge too much.   Not true here.   Ronnie Ray responded to my yelp request within five minutes.   His office got me an appointment for an estimate the next day.   The estimate was free.   So I called in a work order.   He and his assistant came on time and fixed everything in half the time and at estimate.   I would recommend them at a strong four stars.

Our plumbing has been giving us problems since we started rented the residence. They would send someone and say oh it is fixed. I have NEVER lived somewhere where when you use the washing machine the sink starts to bubble water and smell like rotten eggs. Our children's toilet would flush slow as molasses and then sometimes overflow. After multiple it is fixed BUT not really, came home and my husband used the master bathroom and flushed and our kids toilet and tub flooded (you read that right) and our shower, tub and toilet did the same thing of sewage. GROSSSS!!!

This company was very professional. Bless their hearts, it was storming pretty bad when they arrived. They were STILL on their game and fixed the problem. Thank you for your professionalism and ACTUALLY fixing it and not blowing smile up our behinds.

If you are in the Jacksonville area and need plumbing assistance, UTILIZE THEM!!!

Been doing business with Metro Rooter for 13 years thru 3 companies.  They used to be top notch & unmatched.  The past year has seen them dwindle off.  The Customer Service has gone away.  I feel that they think they are doing me a favor by servicing my commercial buildings.  I know them and have spoken with each of them over the years and have to say my last conversation with John the Service Manager has left me cold.   I have been waiting a week for a repair to a hot water heater.  Was told the parts were overnighted.  Saturday the plumber working on my water heater told me he could not repair it.    Now here I am going to work tomorrow morning in a medical office building a week later having to explain to Drs and medical staff that we still do not have hot water.  John I hope you learn to treat your customers with a little more respect.  Especially a customer of 13 years.

Gator was booked through Home Advisor for a whole house re-plumbing estimate at noon on a Friday. Gator did not show up so after waiting an hour I called their office to find out what happened. I was told they were still coming and they were just late. I waited all afternoon. No one showed up, not even the courtesy of a phone call from anyone at Gator. Not impressed! Wouldn't trust them to show up for a job.

*BEWARE* Don't call them after hours! It was a Sunday when I called them for water coming up from under my toilet and we could not flush or use water. Their technician was at my house for less than 20 minutes. He walked around and said the ground is wet, there is nothing I can do and to use water sparingly, but he still billed us 300.00. When we initially called them they never disclosed their outrageous rate. The problem persisted a couple more days so we called metro rooter. They came out and found the problem within minutes and fixed it for a fraction of the cost.

Horrible drivers just got cut off while he was doing an illegal turn jumping onto the on-ramp to go down Atlantic all while talking on the cell phone. Jerks. It's illegal and you're trying to cause accidents no one should use these people for anything they can't even take care of them selves