Best Emergency Services in Indianapolis IN

Our water heater went out in the middle of the night, never does this happen during the day!  I called them at 5:15 am and they were at my home by 8:30. Had options and were ready to go in no time.  We had our new tankless water heater installed and hot water in a few short hours.  They are awesome!  To get my job done quickly and efficiently one of the owners showed up and joined the other two to make sure this was done fast and efficient.

I recently signed up with an annual hvac and plumbing service agreement with Chapman. We installed a new hvac unit a few years back and it started making a high pitched whining noise. The company we purchased the unit through ultimately lost our confidence by lack of knowledge and difficulty scheduling service.
Chapman sent a service tech who immediately heard the noise and knew what it was, since has come back and replaced the part.
My experience with Chapman has been excellent. From scheduling to communication to tech being professional. I Highly recommend this company.

from the very first estimate, to the last detail on the services completed, we were pleased with Jamie and his staff! we had quite a bit of work to be done on 2 different bathrooms and everything was very clearly written out on estimate, explained to us and we knew exactly what to expect financially. when the work was scheduled to be done, our daughter ended up being sick and they were very considerate and offered to reschedule(but we didnt!). they were very clean and polite and did a great job. they were very patient with us and answered all our questions and let us peek in at the work they were doing all day. the problems we had were solved, looked great and the whole experience was positive. the man they used to complete the drywall installation also did a great job and carter's came back the next day after he was finished to take care of the final details. we are so thankful for the good work they did and the way we were treated :) would definitely use them again and refer them to friends. they even sent us a thank you note after the job was done and a small gift card as a thank you. thanks jamie, kelson and staff!!

I called this company after reading the reviews online after waking up to no heat at all on one of the coldest days of the year. My inside temp was 50 degrees. I put in an emergency call at 6:38 am Tuesday 1/16/2018. I was advised a technician would call me when they were on their way to my home...I'm still waiting on that technician to call me. Absolutely unprofessional, especially in an emergency situation. Did not and will not ever use their services. Had to select at least one star in order to leave this comment however, I would choose zero if I could!

They replaced my water heater and installed a water softener.  They are Professional, fair and efficient.  I would definitely recommend.

Adam from Grateful Plumber was great to work with. He had a friendly and professional demeanor. He responded to my yelp request for a quote within minutes. He arrived timely and texted before arrival. He quickly addressed and repaired the problem, and he did a great job of explaining the issue to me in the process. He also pointed out that a future repair may be looming with our aging plumbing so we would be prepared for it.

These guys have done most of the plumbing in my house over the last eight years. Competitive pricing and a no games. It's also nice to know that the owner is a cop. You can feel safe having him work in your home!

Worked with the owner, good guy, super nice and helpful with advice on the phone.  Saved me a lot of money.

Had no idea til three weeks ago that Yelp had a fabulous feature...free concierge so to speak.  Yes, I did do an IRL Hoosier football wave by myself for this as if I was on the 50 yard line.  Happen stance on Yelp when I figured it out ;) .  I'm also sending a big whoop whoop for this today.  Thank you YELP!

After some disappointing efforts from other plumbers last month July/August 2022, this concierge feature on Yelp proves amazing.  

All I did was used what I had with Yelp & explained what was needed in the app then inserted pics.  Four local plumbers contacted me within seconds. A Team Plumbing Company being one of them. Adam at A Team Plumbing Company (Indianapolis) is quite stellar in the customer service department.  He far exceeded my expectations.  

Yes, we're all busy these days.  However IMO follow up is what will help a local business prosper.  Clear explanation is a plus.  Tho I'm not well versed in any technical plumbing words, Adam knew what I was referring to & what I knew was needed but couldn't say it to remedy our situation.  Per then sweating v Pex.  These words mean something else to me :).   I never felt as if Adam was trying to talk over my head or trying to make a fast buck. Thank you so much Adam!  Your patience & kindness is greatly appreciated.  

With supply chain issues, gas prices, & etc being what each Hoosier is dealing with today or trying to, these folks at A Team Plumbing Company understood this as well.  Things happened that prevented us from hiring this company.  Adam's follow ups made a positive impression on me personally.  This impression is why I'm writing this today.  I've spoken to this owner, Adam.  The vibes I received from him & his team are similar to the set of standards I have for myself.  Having it extended back to me without knowing another IRL or conducting paid business with them says more to a person like me.  

I know most definitely if or when I need Adam's expertise at A Team Plumbing Company, he will immediately contact me back to set it up.  I will be happy in doing so.

Kudos to this local establishment for sure!

Amazing experience with David. He was extremely knowledgable about the codes and what equipment to get. He stepped in an corrected a basement sink and pump installation. While it was frustrating to be in the situation, I felt assured that David wasn't going to take advantage or take any short cuts while fixes someone else's mistakes. He communicated very well- he gave me updates on when he'd arrive for both the quote and the work. He was very professional, wore booties around the house, cleaned up all the messes from the installation and ensured we were 100% happy before leaving. He also gave a range of options for the repair/replacement; ie fix the current leak, fix the worst part vs total replacement. In addition, he let us know his work is guaranteed and to call if there are any issues.

Again, to be in a situation where someone you hired did not do the job they were supposed to, it is very frustrating and you feel very taken advantage of. David came in and completely reversed the situation and gave us a ton of advice for next steps. It was great to work with him! We will be sure to use him for all our future plumbing needs!

So I finally had it with the tapping noise in one of our bathrooms. Fearing the worst (a leak) even though I had let this go on for some time, I decided today was the day to get a leak detection done.

To my surprise, Chris and Zack actually were able to work me into their schedule on the same day. The whole process took about almost 2 hours, but they were very thorough. Fortunately, the issue wasn't a leak and was just contracting/expanding older pipes.

I really appreciated the thorough explanation and answers to my questions. Chris and Zack were friendly, and it felt like I was talking to neighbors that were helping me out rather than someone I hadn't met. Chris is the business owner, and he offered to help out in the future should the need arise (and we both hoped it won't)! It's always reassuring to know that there are reliable service providers out there who take care of their clients whether it's first time service or return business!

I had a leaky outdoor water hose issue at 5pm on a Friday night. I called Hope Plumbing and they immediately answered and had David here around 8pm. He did an outstanding job and explained step-by-step to me what he was doing. I couldn't have asked for a better experience. Highly recommend Hope Plumbing, especially for older homes in the Broad Ripple area.

Quick and nice but Super expensive. Charged $275 for a simple toilet re-seating.

We bought a new home and had some minor plumbing issues to get looked at. Unfortunately for us this plumbing service was what Angie's List recommended.

Was charged 300 dollars for a tightening on the toilet and an incorrectly hooked up fridge. He was here about 1.5 hours, charged for 2, and half of the time was spent wandering back and forth from his car and fixing a mistake he made in hooking up the fridge to the water line. On top of this was extremely unfriendly and lazy- told us to call the manufacturer for a leaky faucet and for a leaky dishwasher. Told us it would cost us another 600 to cut a hole in the floor and run a pipe into a small room to move the washer up from the basement. Generously took off 15 dollars for making a mistake that he tried to convince us didn't matter and was extremely rude about correcting.

Cannot recommend less. Extremely Unsatisfied.

They were on time and did a great job

I have nothing against the work the plumbers did but the way they conducted business. I was quoted 150 an hour and was told the job might take a few hours. That is fine and all. I paid the bill which they did not go over with me to explain the break down of what I was being charged. I looked over the breakdown of bill they emailed me the next day due to working night shift. I was charged over 200 an hour for 3hour which they were only there for two hours. I called and they acknowledged they lied about their time and refunded for the extra hour. Also surprise they charge 155 an hour per plumber which was never mentioned when I got the quote for the work. I feel the company should have been transparent and up front and honest about how they charge not after the work is done. That was the whole point in getting the quote so I as a single person could prepare for the very large bill. I would never go to them again for any plumbing issues due the dishonesty!

Our front water spicket had been leaking a stream of water about the size of a pencil we noticed when we returned from vacation. Every plumbing company I had called in the past was two to three days out or I could pay their overtime to get them out today. I am also still waiting for return calls from some of them. Many of their quotes were unreasonable as well.
This is the first time we have called Action plumbing and they came out the same day I called (without any additional costs or fees).  Grant was extremely professional, quick, friendly and thorough! He let me know the difference in cost choosing a replacement vs a repair. The repair was still under the other plumbers prices and the leak is totally resolved! Thank you Grant! Lexi (schedules the services)  was also extremely helpful letting me know of the coupons they had available! She was also very friendly and accommodating!  I would recommend Action Air!

Called and scheduled an appointment for a few weeks ago to clean the coils and inspect our ac before it really got hot out. The day of the service they called and cancelled because there were more pressing jobs. Fast forward to now and my ac is not working, called Mower and they came over within a couple hours and found my line is frozen and more than likely due to a freon leak. The system has been working but not the greatest for a little bit now and would have been caught during the service I scheduled before the heat wave...  Don't advertise a service and then cancel, when you preach about continual maintenance and then do not have time for it I can tell you it's extremely frustrating.

DO NOT USE! They're more concerned with getting their plumbers to ask for Yelp reviews then to actually complete the work and should you ask them to come back and address an issue that hasn't been fixed, be prepared to have them ask if your HUSBAND can meet them instead because apparently my female brain just can handle all these complicated pipes!!!! Skip this company at all costs and head to a plumber that will actually stand by their work.