Best Sump Pump Installation in Indianapolis IN

They were very responsive to my request.  I didn't give them a good value because when I inquired about the visit they were going to charge me $99 for the visit and assessment.  Which was the highest of the company's I spoke with.  They wouldn't give me that $99 dollar credit if I selected them to do the work.  However the other 2 companies I contacted would give me the assessment cost credit if I chose them.
I didn't choose them to perform the work so I cannot speak to their quality.

This was my first time using Chapman for my heat pump maintenance.  Scheduling the appointment was easy.  The technician showed up promptly,  assessed the problem, offered me options to remedy the situation, and got right to work.  Each step of the process was explained to me, and I chose those items I felt were necessary.  I never felt rushed or pressured.  

This experience was so different from my last dealings with Dial One Hour Heating and Air Conditioning.  I was a customer of theirs for more than 25 years, but I refuse to deal  with a company that thinks it is acceptable corporate behavior to have a representative contact me and demand, threaten, and yell at me in order to re-gain my business.

If the need arises, I will again contact Chapman for any service or repair to my heating/cooling equipment.  I hope they send their technician Desmond back; he was very nice.

Excellent to dealer with. From the office personnel, to the techs on site to the owner. Originally called to get  estimate on a humidifier instal. The tech said he could but would be a waste of money. I saw since you're here give me a price on a whole unit, heat and ac. The price was more than fair and the install, a little difficult because of location they made look easy. They cleaned up before leaving. I would easily recommend PHP to anyone seeking and plumbing heating or AC work.

We had two leaking toilets. I emailed on Monday and got an immediate response. They scheduled for Wednesday, showed up early (!!), were polite, thorough, fairly-priced, and efficient. We will definitely call them again for any plumbing needs.

We have had lots of plumbing issues in our older house. Steve and crew have been great at fixing our problems and we will not use anyone else.

Just moved to Indiana and purchased a home with an existing Cooper's Water purification system. I was unfamiliar with the under counter RO system and felt I needed to have fresh filters installed, I placed a service call with Cooper's and they sent field technician Abel out. He was very nice, professional and informative. He fully explained the system to me while he changed out the filters, checked for leaks and tested the system. He also went down into the basement and verified that the water conditioner unit was also theirs and verified salt levels and explained the system and proper maintenance as well. I was extremely satisfied with their service!!

Price quoted was charged.
On time.  Quick and accurate assessment.
Quick job with sump pump replacement-in and out under an hour.

Starting with the office staff, they listen and work to get you service just as fast as possible. They are never short or rude. I have used them on numerous occasions and they are always professional,  Friendly and explain exactly what they're doing.  Steve, the Plumbing Mgr,  makes sure your problem is solved, including Leaving the office and getting his hands dirty to make sure your job is perfect. I highly recommend them.

Excellent to work with. Came out same day for a broken sump pump and they quickly replaced it for a reasonable price. I will use them again.

My experience with this company was very pleasant and professional. I initiated a request for someone to come out online and was called the following weekday. The plumber was extremely courteous and professional.

Jimmie Self with Who's Our Plumber is one of the most honest, fair, diligent, and knowledgeable plumbing contractors I have ever worked with.  I have hired Jimmie to work on my own house multiple times, and including 2 slab leaks that required the excavation of a portion of my garage, porch, sidewalk, and the installation of a brand new service line.   The company was not only diligent in completing the work, but also great at communicating with the my insurance company directly.   I recommend Who's your plumber to all of my real estate clients, friends, and family, and everyone has had an excellent experience related to timely service, pricing, and having their plumbing problem solved.

Had no idea til three weeks ago that Yelp had a fabulous feature...free concierge so to speak.  Yes, I did do an IRL Hoosier football wave by myself for this as if I was on the 50 yard line.  Happen stance on Yelp when I figured it out ;) .  I'm also sending a big whoop whoop for this today.  Thank you YELP!

After some disappointing efforts from other plumbers last month July/August 2022, this concierge feature on Yelp proves amazing.  

All I did was used what I had with Yelp & explained what was needed in the app then inserted pics.  Four local plumbers contacted me within seconds. A Team Plumbing Company being one of them. Adam at A Team Plumbing Company (Indianapolis) is quite stellar in the customer service department.  He far exceeded my expectations.  

Yes, we're all busy these days.  However IMO follow up is what will help a local business prosper.  Clear explanation is a plus.  Tho I'm not well versed in any technical plumbing words, Adam knew what I was referring to & what I knew was needed but couldn't say it to remedy our situation.  Per then sweating v Pex.  These words mean something else to me :).   I never felt as if Adam was trying to talk over my head or trying to make a fast buck. Thank you so much Adam!  Your patience & kindness is greatly appreciated.  

With supply chain issues, gas prices, & etc being what each Hoosier is dealing with today or trying to, these folks at A Team Plumbing Company understood this as well.  Things happened that prevented us from hiring this company.  Adam's follow ups made a positive impression on me personally.  This impression is why I'm writing this today.  I've spoken to this owner, Adam.  The vibes I received from him & his team are similar to the set of standards I have for myself.  Having it extended back to me without knowing another IRL or conducting paid business with them says more to a person like me.  

I know most definitely if or when I need Adam's expertise at A Team Plumbing Company, he will immediately contact me back to set it up.  I will be happy in doing so.

Kudos to this local establishment for sure!

I had a major hot water tank leak. David responded quickly to my request and was able to come out the next day. He kept me informed as to when he would arrive so I was able to get other things done as opposed to being stuck waiting.  He was courteous and thorough and talked me through all my options. I needed a new tank and he went and got what was needed even though it was almost 5pm and came back and finished the job so we could have hot water that night. He made sure my utility area was clean and tidy after he completed the job and I very much appreciated that he stayed until 7 pm to take care of my issue. The price was reasonable and the service was great.

Mike was very courteous and professional. He did a great job. It seemed like a reasonable price.

I needed a new toilet installed and a friend recommended Sordahl plumbing. The man who came out was knowledgeable and was able to get everything switched out quickly. It's working great! I'm having them come back next week to install some cut-off valves under the sinks. I'd recommend for efficient and good service.

Super quick and professional response. They were able to come the next day for a quote and were able to complete the work in the same day. Had a pipe start leaking below the slab. They were able to chip through the slab to repair and patch the slab before leaving. 10/10.  Will call again.

Hope Plumbing has been to my home twice. Both experiences were very good.  Reasonable pricing and very good quality. Just had Scott out to plumb a new kitchen sink and a water filter. He was a true professional. Thank you Hope!

Called Godby on Friday at the recommendation of a friend to get my AC fixed. Was told that someone would be out Friday afternoon, Monday at the latest. They never came and I never heard from them again. After reading the other reviews, I think I lucked out.

Nick was wonderful! He figured out the issue fast and educated us on our new thermostat. Great customer service!

Peterman replaced our entire sewer line in March, from the street and under the house. It's stressful enough to have an unexpected $10k sewer repair, but Peterman's unhelpful and unresponsive customer service has added to the stress.

During the 2-day repair they left our sewer line unhooked for an entire 24 hour period, meaning our in-house plumbing ran into our yard that first evening. They told us that if we needed to use the toilet or shower, it would be no big deal to let it run into the yard. Big deal or not, it's not very dignifying for your family to flush waste into your yard and it's worse for them to act as if it wasn't a big deal.

They also promised that they would only tear up about 4-6 feet of our yard with their pipe bursting replacement technology. Instead, they dug a trench that tore up 20-25' of our yard. Not a big deal, but it was misleading.

What was a bigger deal is that the excavator they used to dig up our yard actually cracked our asphalt driveway in two places. It has been weeks since they said someone would contact us about it and no one has taken care of the problem yet.

They also left the old, cast-iron sewer line under our house. They cut it out and just left it in the crawl space. We've asked repeatedly for someone to come take it and dispose of it properly but it hasn't happened.  

So, be warned that once they secure the job, their follow through and their customer service is not only bad, it is stressful to deal with. It seems like a very bureaucratic company that doesn't empower its employees to put the customer first and, as a result, they all want to pass you on to someone else in the company while your concerns never get addressed. We regret letting Peterman do the work.