Best Emergency Services in Indianapolis IN

Mark and Zach were prompt, efficient, and  courteous.  Most importantly, they got the job done and the sink now works beautifully. Thank you!!

I want to say a huge thank you to this wonderful company who recently installed a new a/c unit for me during one of the first hot spells this year. Not only were they reasonable with their pricing, they also were extremely professional! The person who is charge of scheduling and runs the front office was so incredibly understanding and I felt like I was attended to in a very efficient and thoughtful way! I wish I could remember her name, but she was truly incredible.Thank you so much Chapman Heating and Air Conditioning for being a respectable and responsible company.

Used Carter sever times. Have aways done fine work at a fair price. They stand behind their work and ensure the customer is satisfied. Brad is top notch and we'll always request him when we need service.
Dave T.
Carmel, IN

BUYER BEWARE!!  We called this company to assist with a leak in our shower.  We had used them before and felt they were fair in their pricing.  This time however, they gave an estimate of costs at nearly $2000 to repair a cracked valve.  We were surprised at how high the estimate was.  Feeling uneasy about the cost, my husband did a little research.  He discovered that the valve had a free lifetime replacement warranty.  My husband ordered the part from Delta and they shipped the valve to us free of charge.  It cost us a little under $100 to repair the whole issue, including replacing the drywall we had to cut out to access the pipes.  Needless to say, we felt they were less than honest in their estimate.  Additionally, when the tech was in our home, he was commenting about our need to upgrade our water softener and HVAC systems for efficiency purposes, which are still running and in good repair.  

After providing us the estimate, the tech never returned to pick up the tools he left at our home.   He also didn't clean up the mess he created when he made additional cuts into our drywall when evaluating the cause of the leak.  We cannot recommend this plumbing company.  If I could give them zero stars, I absolutely would.

Steve really bailed us out.  We ended up having a DIY nightmare and he totally bailed us out.  Contacted him at 1 today and he was out before 3.  He finished the job by 5:30.  What amazing service Steve gave us.  The service was very well priced.  He is already on my speed dial!

I am very pleased with the Grateful Plumber! Not only did he respond quickly to my query through Yelp, he was friendly and informative over the phone. I was given a time window for my appointment and he showed up on time with an assistant. He patiently answered my questions, offered thoughtful advice and gave me quotes before starting work. The job was done quickly, reasonably and cleanly. I have a couple of bigger jobs to be done in the future and will call on the Grateful Plumber for them!

Replaced and rerouted exterior faucet  and installed new kitchen faucet. Extremely nice people concerned with providing good service and respectful of property.

I searched for someone to grind out corrugated drainage pipes at my mom's house in Noblesville. Weilhammer no longer does that grinding, but M made a recommendation. Weilhammer's top tip was him suggesting how to KEEP the pipes clear of roots. AND he said likely tree roots had gotten in the drainage holes (and that's what likely happened).

They were spectacular suggestions. M, you are the best!

I needed my garbage disposal changed. Showed up on time on a Saturday wearing a mask, friendly, professional, completed the job fast and cleaned everything behind. My experience was just perfect I guess.

Aqueduct saved my mom $2750 over a quote from a large local firm! David came out, rapidly diagnosed the problem, and fixed it on the spot within a couple hours. No more leaks! The 'big company' guy wandered around the house dropping quotes for new toilets, drilling holes, and replacing all the lines that had nothing wrong with them. SO... if you want somebody who straight-up and no BS, David is the guy! (OTOH if you want outrageous quotes and massive up-selling, then go with Acme...)

So I finally had it with the tapping noise in one of our bathrooms. Fearing the worst (a leak) even though I had let this go on for some time, I decided today was the day to get a leak detection done.

To my surprise, Chris and Zack actually were able to work me into their schedule on the same day. The whole process took about almost 2 hours, but they were very thorough. Fortunately, the issue wasn't a leak and was just contracting/expanding older pipes.

I really appreciated the thorough explanation and answers to my questions. Chris and Zack were friendly, and it felt like I was talking to neighbors that were helping me out rather than someone I hadn't met. Chris is the business owner, and he offered to help out in the future should the need arise (and we both hoped it won't)! It's always reassuring to know that there are reliable service providers out there who take care of their clients whether it's first time service or return business!

BEYOND disappointed.  Hope Plumbing obviously doesn't care about its customers.  I'm sitting here for the SECOND time in two months needing to call for their services.  The first time, they didn't show up in the four-hour window and had to come the next day.  Now, they just straight up didn't show again...

Hope Plumbing will waste HOURS of your time with little regard for their customers.

If you're reading this, Hope Plumbing, just know that I've received NO CALL, no indication as to how much longer I should keep waiting, and your phone number (which worked an hour ago) hangs up automatically each time I try to phone you.  Despite being promised that you wouldn't cancel on me, I have no idea where anybody is.  You stood me up.

I understand this is a service industry and there might be jobs that take a long time, resulting in back-ups elsewhere.  But why give me a four-hour window if you are going to go over it by a ton without informing me?  What good is the window to begin with?  I'd have more respect if they cancelled on me at noon.

Save your money and go elsewhere.

Excellent service and very affordable.  Would highly recommend Bob to everyone.  I called him at 12:30 and he was here and gone by 3 the same day.

Jason, the owner contacted me a few days ago to correct the issue. We agreed on a deal that we both felt was fair, and he asked me to give his company another chance, which I will. I have used Godby many times over the years and will hopefully continue to do so in the future.

Called them to replace my kitchen sink, faucet, and angle stop. Had all of the replacement parts necessary. The correct sizes and everything already on site. They quoted my 20 year old daughter $3700 and told her they would need to knock out the back wall of my house to install the plumbing. My husband and I installed it in under two hours and didn't need to knock out any walls. Thanks for showing your true colors. Will never recommend or use.

We have had plumbers from Johnson replace shut off valves and do a yearly inspection.  They were very professional job, very concerned with the quality of their work, and very patient with any questions we had.  I would highly recommend them.

Nick was wonderful! He figured out the issue fast and educated us on our new thermostat. Great customer service!

I forgot one of the first rules of supply and demand. The one that says once you pay for something in advance... like a maintenance agreement... you become the LAST priority for service. Over a 6 week wait just to have routine maintenance. It is clear this company is preying on consumers who initiate these kinds of contracts. Keep control of the situation and don't sign these agreements. Make Summers compete for your business. With service agreements... you lose the ability to force them to compete.

I moved into a new home back in March. On April 13th, 2018, I had to use my home warranty because my Water heater was leaking.  The water wasn't staying in the pan and it was leaking all over my ceramic tile and onto the carpet. Kevin from L.D. Smith Plumbing came out. He told me I needed to have the water heater replaced. I agreed. He replaced it and installed the new one. He informed me that the home warranty didn't cover the disposal of the old unit, so at this time I paid $140, so he could take my old broken one away. Kevin at this time only replaced the water heater and not the pan. We talked about water leaking out of the pan and he saw water under the pan. He said that it will dry out, there was just a lot due to it leaking.

Now fast forward to 9/21/2018, I had to have them come back out (through the Home Warranty) because the pipe on my water heater was leaking again! It was not holding in the pan again! I had to keep switching out towels every day for two weeks prior because the pan was leaking all over my ceramic tile and carpet again! When Kevin came back in he told me that he talked to the home warranty company and they said they would cover the leaking pipe, but I needed to add a expansion tank and they didn't cover that. He then joked about how he had to word things correctly to the home warranty people because they are picky about what they cover. He told them he had to change the pipe (which was on the side of the water heater), but when he told them that the pan was leaking again - they all of a sudden wouldn't cover him removing the water heater, so I had to pay out of pocket for that and that cost was $544! I at this time asked him why I would have to pay to have him pull the water heater out to see if there was a crack in the drain pan and his response was Well it's not covered and that is the cost of labor to unhook the unit and pull it out to replace the pan. I stood in disbelief because the water heater needed removed anyways so he could fix the pipe and cut the pipe on top to install the expansion tank. He just looked at me like he understood, but said he had to charge me that. This was on top of the $364 I had to pay for this expansion tank because supposedly the water heater heats up too fast and it needs more room for the water to go when it expands. Not sure if this is true or not because right now I'm not believing anything I was told by this company. I had to pay the total $908 so I could actually have my 5 month old water heater working properly.

I called the office on Monday 9/24/2018 to try and talk to the owner about my issue. I in no way needed to pay the $544 for him to disconnect and remove the water heater when he had to any ways to fix the pipe and install the expansion tank! I spoke to Jennifer, who claimed to be the office manager. At first she was extremely rude when I was explaining the situation to her and told me that back in April, Kevin never put notes in the system from my order about the pan leaking, therefore it was too long ago to assume that it was an issue back then. I explained THREE times how Kevin told me he'd have to remove the water heater to fix the pipe and install the expansion tank on top because he had to cut the pipe on top of the water heater to install the tank. She finally just said she would talk to the owner of the company and he would call me back. About 15 minutes later I received a call back from Jennifer stating the owner Lance, said she could refund $100 for the inconvenience. WHAT!?!?! I asked her what $100 of the $544 I paid for him to just remove and disconnect the water heater meant and why was it only $100, when in no way should I have had to pay this amount. All she would say is that Lance, the owner, told her just to do that, but she didn't know why it was only $100, she would put it back on my debit card I paid with.

I am in EXTREME DISBELIEF about this experience. I feel 100% taken advantage of and lied to. When I let a service pro in my home, I'd expect them to be professional and do the right thing. I have asked the owner Lance to reach out to me, but still haven't heard anything from him. This was wrong and just a way for the company to get money from a home owner and the home warranty company.

STAY CLEAR OF THIS COMPANY. If the home warranty company assigns your plumbing issues to this company, call and have them send the request to a different local company! They take advantage of the customer and are just out to get as much money from a home owner as possible and double dip with getting money from the home warranty company. Their office staff is unprofessional and rude. Also, the owner Lance, must not care too much about his customer's experience if he won't even reach out and at least have a professional conversation with a customer.