Best Water Heater Installation in Honolulu HI

I had such a positive, initial first encounter with Mike and Brendalyn of Little Big Plumbing.  He did seem very nice and patient, and willing to go through all the things wrong with our solar water heater.  It is 120 gallons and in a tight spot.  I had such high hopes that he and his staff would be able to help us and take on this job (@ one of the higher bids, btw).  He emailed the invoice, we thought about it for a day and decided to go with his company.  Then, SUPRISE!  I get a phone call from Mike the next day saying he didn't feel comfortable dealing with such a large heater and the potential it had for damaging the house as they tried to bring it out and down the stairs. He and his crew were all small guys, he said, about 150 lbs each.  He even wanted us to go with a smaller heater, even though 7 people depend on it for hot water and, clearly that would've been a struggle. He left us high and dry (pun intended) with only a referral to Ponchos Solar.  He wasted mine and my family's time.  Meanwhile I'm heating up water in my microwave to give my 15 month old a bath at night. He really did disappoint us.  So I really don't know what kind of work they do, because he refused to do it.  He should've refused from the very beginning and not wasted our time. The funny thing is we are planning a number of plumbing jobs to refurbish our home and as a result, we don't trust him and have to start from scratch to find a new plumber.

Devin is awesome and pipe masters is very reliable. Fixed 2 plumbing projects for me very quickly and helped me easily check off my honey-do list. Thank you Devin and Trudy!

Neil, with Shaka Plumbing arrived within two hours of my initial call for a minor toilet repair. Expedient, same-day service--great customer service.

I will definitely call Shaka Plumbing with any other plumbing needs.

I recently hired Imua plumbing and would hire this company again.  Keli'i is very honest and upfront about estimates, great with providing updates on his ETA, works quickly to get the job done, tests to make sure everything is working, and provided customer service with Aloha.

recently needed to repair/replace a leaky shower faucet. turned out the unit was so old and hard water corroded, a total replacement was warranted. Jaren did an excellent job in a minimal amount of time. Highly Satisfied and I Highly Recommend!  reasonable pricing and very professional.

Shayne was very fast to respond to my request. He came out on a Friday evening and helped snake a clogged drain. Affordable prices and quick to respond! Thanks Shayne!!

This review is based on the companies interaction not work performed. I reached out to this company to try and get my houses plumbing replaced top to bottom. What I got was an average daily cost which was not too bad it helped but it was labor only no info on how much parts were and when I asked how long the job would take they said they didnt know they would need to see the house. Fair enough however thats where it ends no follow up on when they had time to see my house. Was hoping for better customer service. Please see added photos of the conversation. I am just a homeowner who is trying to get work done. Im not saying this company does bad work at all as I have never had work performed by them but to be called out like this is uncalled for. I leave up to the people looking for work to be done to decide what they wish to do.

7/21/23 Whit did reach out to me and came by to give me an estimate on work done. I do appreciate the follow up after my original review. He was understanding and willing to help work with me and take a look at how his company could service the extensive plumbing problem I have despite the original hiccup we had at the start. While I am still looking to get work done I will be considering his company for repairs.

Found this co. through HandyAndyHawaii: Great response time, especially for a weekend 3 days before Christmas.

The contractor they sent, Kristian, was able to view our pix of the problem and give us options before he arrived, and even got the replacement faucet we wanted from a link we texted to him.

It made the difference between limping through the holidays with a taped-up feeder line and a worry-free new faucet.

These guys are super knowledgeable, fast and very reasonably-priced! They will help you with everything - from an urgent leak fix to a submeter installation. They always explain what happened and how they are going to fix it. Awesome team!!! Thank you, guys, for all your hard work, much appreciated!

Maria Karimova from HI PACIFIC PROPERTY MANAGEMENT.

Called their office about 8:40 this morning and was told they would have a tech come out between 10-12. Excepted that appointment. But in actuality, they arrived in less than an hour later. Met Matt, very polite and really expressed care in what problem I was having. After explaining to him, we came to the solution that my main line to my cess pool might be backed up. He immediately got his toys out and proceeded to snake from my clean out. Within minutes the line was clear, water was flowing clearly, and needlessly to say, my girlfriend was a happy one. Thanks JBC! And thanks Matt! Hopefully we won't need you guys again. But if we do....you're the ones I'll be calling! Mahalo again!

I live in a building almost as old as me. Like me, parts of my unit are wearing out and malfunctioning. That was the story with the tub faucet. The original equipment was about 60 years old and the hot water went from a drip to a constant stream, with the heat creating stains and mold.

I asked the office who did a lot of work at our complex and the said Pono at MG Plumbing. It didn't take too long to get an appointment. The shower head was a mess too, so I asked Pono about a new shower head with a hose, which would make it easier for me. He said I could buy one, or he would. I asked him to get one for me. I have a mobility disability, so it's hard for me to shop in person. I looked at many options online, but ultimately I figured he would know best how to proceed.

He was on time and selected a moderately priced Kohler shower head. It attaches via a magnet, making it easier for me to detach and reattach. That's helpful for me not just because of the disability but also because I'm so short.

He finished the work quickly and even put up the new plastic liner and just-washed fabric curtain. Just taking down the nasty dirty moldy plastic liner and the fabric curtain which desperately needing washing was quite a struggle for me, so I was very grateful when he did the work for me when I asked.

He also prepared me for what would eventually come after this, once this fix wore out. (Let's just say I'd better start saving lots of money.)

Once the hot water stream was fixed, I was able to scrub the tub and bleach the mold away in bits and pieces over a couple of weeks, as my body allowed. Now the tub looks pretty darned good. Hopefully I look that good, too, as we both continue to age.

Hands down the best experience we've ever had with any contractors of any sort. FAST EFFICIENT AND QUALITY.

Martin and the team know their business.  We've hired Martin in the past for various smaller jobs; changing out a water heater, finding a leak and fixing it, installing an outdoor shower, and adding a water line on our second story deck. Each job he has done a superb job.  

We recently hired Virtues for a complete replacement of ALL plumbing in our ohana rental AND new plumbing for a bathroom kitchenette build. We just cant speak highly enough of this team!! They bust their asses and get the job done in the time they say they will, and the work is beautiful.
Thank you Virtues Plumbing! Highly recommend.

Dan is great!  Shows up on time. Does quick work. Is reasonable with his prices. Overall nice guy.

My house In Pearl City needs to change new pipes for the kitchen, relocate the water heater, adjusi the toilet bowl n change the main water velve/pressure regulator.

I got estimates from 10 plumbers.  Some plumbers asked for $2,500.  I picked Accurate n Clayton came with a helper.  They did am excellent job n charged me for $850.  Clayton is very knowledgable n they worked super efficient.  I will certainly go back to him next time.  Bravo!

Johnny and his crew is the best... We had a water line leak and our heater was no good. They re piped up into the attic (we have a older house)  and then they replaced the heater. All these problems, It only took them couple hours and DONE! JR did a fast and clean job!

Christmas Day evening plumbing emergency.  I was incredibly pleasantly surprised and deeply appreciative to have a plumber return my call on Christmas.  Wow.  He agreed he could be there the next morning 12/26/18.  He arrived within 15-20 minutes of the quote window (on time for Hawaii).  He did not charge for his helper and he met his original quote for $200 which was great as I could not 100% advise him what the issue was (I only knew the 2 piece toilet was leaking from the tank and dripping into the condo below).  I do feel he fluffed his labor time by 20-30 minutes, but when he explained he was calling it 1.5 hours of labor to include driving time, I was okay with it.  Again he met his original quote, was on time and saved me a great deal of headache and stress.  I can highly recommend Tony!

I was extremely pleased with Mark from 535 Plumbing. We had been dealing with backup from a clog for months that no one was able to solve until we found Mark. Through his determination he analyzed the problem, tested different methods, and was always diligent to come back and test to make sure the problem was truly solved. Thank you Mark for going above and beyond! I wish I could give more stars!

Alex, the OWNER of the company so friendly over the phone and offered free estimate, but WHAT he was a NO SHOW shame on you!!! Don't talk highly about big projects you accomplished when you GHOSTS us with no response back even on text. You got my address so no hate and retaliate when it's your fault!

Got a decent quote from Jay.  Said he could be out between 7:30-8:00pm.  Great!  Asked for pics of my pipes, which I sent, then never heard from him again.  No, I can't make it tonight.  No Can I reschedule?  Just silence.  I even tried calling and he wouldn't answer the phone.  I could've spent that time finding a more reliable plumber.