Kama Hele Plumbing & Gas

These guys are like a well-oiled machine!

They got my job done so fast and efficiently.

I'll definitely be using their services again for my future installation and plumbing needs.

Great company! Very professional. Arrived on time and  completed the job quickly.  We had water seeping out from below the very back of our toilet out onto our porch. James diagnosed it, and replaced the seal.  Resealed it and cleaned up well.  We highly recommend Kama Hele!

Best Plumbing company I have ever dealt with. My water heater had stopped working and we were taking cold showers, and you know how uncomfortable that can be! I called KamaHele Plumbing and the owner, Rick returned my call right away. I explained my situation to him and he came over right away. After checking out the situation he called his employees and within a couple of hours a new water heater was here and within an hour it was installed!! Awesome service! Reliable and professional employees! I would definitely recommend them all my family and friends!

Our experience with Kama Hele Plumbing hands down has been the best customer service experience from the initial call for an estimate to the completed work and clean up. I had my solar water replaced and my quote was on point. They did not try to up sell me with recommending to change other parts if it was not needed. My appointment was set within a reasonable timeframe and the technicians arrived on time. John and Jay were friendly, yet professional. They were knowledgeable during the installation process. They also did a great job cleaning up after themselves and even took the time to wipe down the new heater. No job too big or small give Rick a call, you won't be sorry. Mahalo Rick, John, and Jay for the awesome service!!

Kama Hele Plumbing is very dependable and professional ! Our upstairs bath began overflowing and leaking into the kitchen ceiling. Rick came over immediately , had to remove a cabinet to get to the damaged ceiling area in the kitchen. Rick was able to fix the leak in a very quick manner and even went out of his way to build us a new cabinet to replace the water damaged initial one. I would recommend Kama Hele Plumbing & Gas for any job big or small ! Full of aloha this company (:

Started off with great communication with Rick (Working Owner) via text.  He was very open, thorough, knowledgable & professional.  He gave a pretty sweet quote that's hard to beat. Toby (Manager) mirrored the aspects that of Rick, so that consistency was great to work with.  Toby was able to schedule me in as soon as there was an opening which is hard because these guys are sought after (had to wait 3 weeks for my service).  

My issue was a leaky water heater tank.  What makes it a more daunting issue is that I have two 38 gal tanks located high up,  wedged in the roof line/ceiling area of my car garage.  This stupid set up is for conservation of space on the actual garage floor.  However, this makes it impossible for many plumbing companies to even attempt to get up there due to hazards, liability, & just simple safety concerns.  Yet Kama Hele Plumbing went head down and charged for the kill.  

Couple service guys came in Rudy & Jamie to hit this project and did a fantastic job.  Good thing Rudy is a bear & Jamie like SpiderMan climbing up in the roof beams.  Dunno how they did it, but they managed to extract the two tanks, AND installed another brand new tank.  Rudy was really personable, answered my questions and very professional.  And like I said earlier, the cost of doing all this work was really wallet friendly.  

Highly suggest, highly recommend =)

Ricky, please text or call. Contacted you three times about water heater. Mahalo.

Found water dripping through our ceiling and called Kamahele. John came out that day and crawled up in our hot and funky attic to repair a solar panel water line that had developed pin leaks. He told us how large the wet area was and then poked a hole in the ceiling to allow the water to drain. This could have been really bad if it hadn't been fixed as soon as it was.
John was professional, efficient and very helpful. We highly recommend Kamahele and will definitely call them next time we need plumbing support.

Our hot water heater was pouring water from the emergency valve and I had to turn the main water valve off, leaving no water in the house. After calling, Rick came by at the end of his day for what would have been an emergency call. When he got there, he tested the system and it appeared to be working fine. He provided potential explanations for the leak and said he wasn't going to charge us anything since no real work was needed, which was a pleasant surprise to me! Unfortunately, the leak reoccurred so I called him back. He sent two technicians out the next morning. They introduced themselves and explained the work they were going to do. They were polite and efficient. We were thankful we called a good company!

Highly recommended!!! Awesome service, very clean, best price, on time, nice crew and very professional. Will definitely call them for future jobs. Thanks Rick and your crew.

Rick is great! Called him because my water heater was making noise and rattling. He heard it over the phone and he told me what he thought it was after asking me a few questions. I texted him a picture of the part and told me he was going to look for the part.  He called me back after about 15 minutes and told me that the person he gets the parts from had left for the day. He assured me that he would call for the part in the morning and could probably come to my house around 12ish.  He called the next morning to inform me that the part was way more expensive than he thought and made a suggestion to call a solar company because it would probably save me money. He was willing to sacrifice my patronage to save me money!!! I decided to have him do the job because it seemed like knew what he was doing. Explained to me what was happening and why the problem existed. He resolved the problem in no time and was totally professional and trust worthy. Great communication and very reliable! I will definitely call him again if I have any plumbing problems. HIGHLY RECOMMEND KAMA HELE Plumbing!

Harry (the very gracious owner) dispatched Osha and Alysa to our condo in less than an hour to fix a drainage problem. It was a complicated job because the drain flows from the kitchen sink, bathroom sink, and washer into a main line. They fixed the problem in less than 45 minutes in a very professional, courteous, and teamwork manner. We were so pleased and impressed by their knowledge and workmanship.
We had the same problem last year and it took one of those rotor named companies three trips to fix over the course of a full, painful week and cost us 3x as much. Our resident manager (who is very discerning about plumbers for good reason) was so happy that he asked for their business card. That alone was a 5 star compliment.
Honestly, we couldn't be happier with our experience and Kama Hele will be our go-to plumber forever, especially Osha and Alysa. Mahalo to both of them!

Didn't have any work done, but this company has unprofessional employees,  employee on the road tried to start a fight with me for honking at him after he cut me off, would have given 0 stars,  but that's not optional

Called around and was referred to Kama Hele by another company. Best move i ever made. They came out the next day to inspect the work and we decided they could start right away. A hour later i had a new shiny water main valve and pressure regulator. Priced super reasonable and great service. Well deserved 5 stars. P

These guys are super knowledgeable, fast and very reasonably-priced! They will help you with everything - from an urgent leak fix to a submeter installation. They always explain what happened and how they are going to fix it. Awesome team!!! Thank you, guys, for all your hard work, much appreciated!

Maria Karimova from HI PACIFIC PROPERTY MANAGEMENT.

Great service! Fast and efficient! We had a leak in our bathroom due to the previous owners cutting corners and using the wrong parts under the sink. Rudy came in and said he had never seen work done like that. He was able to install the right parts in less than 15 mins! Now we have pipes that don't leak. We look forward to working with Kama Hele plumbing in the future. Thank you Rick for your quick response and thank you Rudy for a job well done!!!

We called this morning and had a new water heater installed by this afternoon. Thank you! Everyone was super nice and we're thankful for hot water.

I am a Resident Manager and have used Kama Hele on 4 occasions in the past 2 years and has never disappointed me. Very professional, courteous and great work ethics. Call Rick on 12/5/2019 for an emergency and came out within an hour. Kama Hele is my go-to plumbing company.

Kama Hele Plumbing is great!  John and his team are truly professional in all aspects. They are knowledgeable, honest, timely, and personable. Their pricing is fair and competitive. They follow through on projects until there is a satisfactory and professional result. I've dealt with many plumbing companies and don't give out exceptional comments often, but this is an exceptional company!!!!  No Ka Oi!!!!

Great service. They came to install a kitchen faucet at our home. Really appreciated that they showed up right on time. They were very friendly, efficient, and clean. I would highly recommend them!

I've had the pleasure of working with Rick and his team on several projects within the last year. There is no one that I trust more to handle my personal plumbing projects and those of clients which I refer. Professional work and customer service sets him apart from the rest all at a fair price. If you have plumbing needs, this is your team.

Kama Hele Plumbing & Gas is a great company. Being a Resident Manager I tend to try different plumbing companies. Since I'm a plumber by trade, I look for promptness, cleanliness, and most of all have the job done within the time allotted. Because I know sometimes stuff happens I tried to give them plenty of time to do the job. Rick the owner and great plumber has great people working for him.

They say a Lady Never Tells Her Secrets, but I must make an exception for Rick & the Kama Hele Plumbing & Gas Team. He's been my go-to guy for five years- so we're way beyond a first date together. Rick & his team have put in gas lines, water lines, gas stove, toilets, easy showers, complicated showers, fixed pipes broken by tree roots, installed dishwashers, garbage disposals, outside hose hookups, washers, dryers, wash basins, kitchen & bathroom sinks. Over the past year the team did ALL the plumbing & gas work for our new home- the ultimate project. He responds to phone, emails & text messages. He's on site when he says he'll be there. The Kama Hele Plumbing Team is The Real Deal- very reasonable cost, with listen up- EXCEPTIONAL customer service. We were one of his very first customers & it just keeps getting better. Nope, not related & friends & family know you cannot pay me to write a review. Rick has never asked for me to write a review & this is a long overdue SHOUT OUT for an amazing group. Don't waste time going anywhere else. Like I said- we've been together for a long time. It's easy to do a good job once, but this review is EARNED over the LING HAUL of 5+ years. Rick & TEAM you are awesome! Here's to the next 5 years...

1st of all, if I could give Kama Hele 100+ stars, I would!

It all started with a sewage blockage in my very old galvanized cast iron pipes... I called a number of large and very well-known companies who were all promoting and extolling the benefits of the epoxy pipe relining system (trenchless technology) as the best way to go i.e. 535 Plumbing, Pipe Master, Pueo Plumbing, Steve's Plumbing, etc.

They all made the epoxy pipe relining system (trenchless technology) sound like God's gift to mankind but they are not open and transparent in telling you the negatives, the downside.  

For example, one of their workers (535 Plumbing) confidentially told me that for her own home, she was planning to do it the old fashioned way (excavation and PVC pipe replacement) and when I asked her why she wasn't doing the NuFlow system, she stated that she didn't really believe in the NuFlow system which her company was promoting. In addition, two plumbers from 535 Plumbing confided that they would never do the NuFlow system in their own homes because a snake cutter would literally destroy the epoxy pipe relining system (trenchless technology).

Concerned, I asked Mike (Pueo Plumbing manager) if it was true that a snake cutter would destroy the epoxy pipe relining system (Brawoliner / Picote), that they were promoting. He hemmed and hawed and finally was forced to admit Well, a snake cutter might tear up the 2-part epoxy but a hydrojet will not damage the epoxy pipe relining system.

And how much would hydrojetting cost?  His answer as well as the answers I got from all of the above companies was shocking...

In other words, they charge an exorbitant fee to install the epoxy pipe relining system in the first place and then these plumbing companies have ensnared you on the backend because your only alternative in the event there is a future sewage clog in the epoxy pipe relining system is to have them use a hydrojet to remove the sewage blockage which would have you shelling out hundreds of $$$ more than a snake cutter for galvanized or PVC...One company quoted a whopping $3000! Are you kidding me?!!!

In any event, I decided to do it the old-fashioned way, excavation and PVC pipe replacement...

After a lot of research and getting price gouging bids ranging from $15,000 - $16,000 from 535 Plumbing, Pipe Master, Pueo Plumbing, Steve's Plumbing, etc., I finally found an HONEST plumber of integrity, Kama Hele Plumbing who gave me a very fair bid of a fraction of what the other companies wanted to charge...  

John Arapari, owner of Kama Hele gave me  an incredible quote and he was so honest, open and transparent not only in his verbal commitment but when I actually received his written bid, he detailed everything in minute detail as far as exactly what materials he was going to use and the step-by-step process of exactly what his team would be doing which made me feel very confident that at last, I had found a trust-worthy company.

The other bids that I received were so ambiguous and sketchy that I really felt they were deliberately trying to be vague to cover their you know what which didn't give me feeling of confidence that I was dealing with a trust-worthy company...

Caveat emptor, companies with a large staff and payroll are going to charge considerably more because they have to meet payroll every month...Also, you are just a number to them and there is not the same personal touch as when dealing with a smaller company like Kama Hele...

And of paramount importance, a smaller company like Kama Hele charges reasonable prices not rip-off prices like the above companies who again, have to meet payroll for their large staff...

Kama Hele did such a superlative job that I decided to pay them an extra bonus of $1000 and treat all of their 6 plumbers to dinner at Gen Yakiniku BBQ...Now, that's a testimonial for how much I love Kama Hele, John Apari (owner), Harry Patinio (such a joy to work with) and all of their stellar plumbers...

Thank you Kama Hele!  You are a breath of fresh air and truly are a company that puts the customer first and quotes fair and reasonable prices...You have my business forever...I am a broadcaster by nature and I have shared my experiences with everyone I know and will continue to do so...You deserve all of your 5-star Yelp reviews and as I mentioned above, if I could, I would give Kama Hele 100+ stars...

I am writing this review because I am very disappointed with Kama Hele Plumbers.  I used Kama Hele P lumbers several times before dealing with Rick and John and was very satisfied because they were fair and honest about the work that needed to be done. In fact, I recommend them several times to my friends and family.  I kept them on my emergency speed dial because I travel often and believed they were honest and trustworthy and gave them a five-star rating every time they worked for me.  I was out of town two weeks ago and had a plumbing emergency at home.  I quickly called Kama Hele Plumbers.  They arrived at the scene, put a camera in my sewer pipes, and informed me that my pipes had collapsed and would cost me eight thousand dollars to replace them.  I agreed on the payment because I was out of town, and my family needed the bathrooms.  When I received the picture of my pipes, I was shocked; my pipes had not collapsed but had a very small hole in it. The obstruction could have been cleared from the side of the house cleanout drain, which I learned later that they did not even attempt to do. I returned home to find out that the rear bathroom drain was still not working because they did not even attempt to clear those pipes either to get an overall easement of the problem.  They just saw a way to make eight thousand dollars and took it.  After they finished making eight thousand dollars, the former told my daughter that if they (Kama Hele Plumbers) had to come out to deal with the rear bathroom problem, it would be an additional fee as if the eight thousand dollars weren't enough for them.  I am very disappointed in Kama Hele Plumbers for taking advantage of the situation with my children. I am also disappointed in myself for believing that they were fair and honest. I guess everyone needs to make a buck.
For this, I give them and myself one star. Lesson learned.

Called Rick as a referral and I must say he is the nicest guy. I've called other plumbers before and they rushed me off the phone or said they were too busy and never returned my call. Rick made me feel very comfortable and listened to my concern I had about my toilet. He sent someone over within a couple days to check out the problem and snake my toilet.

I would definitely recommend them if you want fast and efficient service!!!!

Rick and his crew was very very easy to work with, they did an awesome job on our bathroom.. from demo to plumbing, tile, framing, etc., they actually rebuilt our whole bathroom and we are very happy, thank you very much

Rudy was was friendly and courteous. He apologized for arriving a little late. He identified the cause of leak and corrected it quickly. He then looked at a problem in our second bathroom tub and fixed it. Both problems were due to improper work done before we purchased the home. I have had other plumbers in the house before.  This is the first I was completely satisfied with and would recommend and use again.

Rick's guys (Toby, Pono) worked with our situation, which was rather complicated, and were great problem solvers during the day.  They'd bring us into the bathroom and check with us if they needed to change something, or check that where they wanted to put pipes was agreeable to us.  I appreciated that they would check in with us.  

Considerate, on time, on budget, and high quality work!  Our new water system is A+, and I'd highly recommend these guys!

Called for backed up kitchen sink expecting to get an appt. later in the week since it was not an emergency.  Live person answered phone and someone was sent out that afternoon.  Workers wore masks, kept area clean, and very friendly and polite.  Great service!!

An absolute professional! Provided multiple options to resolve the issues we're having as well as the cost-benefit to each.

This plumber was called to Mokuleia Surf building in Waialua HI bt property manager Bryn James from All Community Management.
For  about 1.5 yrs (from nov 2019 to may 2021)  they  kept coming to the building and could not find the source of floid into my unit on 1st floor. They blamed the almost intact and almost dry cast tub on 3rd floor, then they blamed toilet on 3rd floor...in the unit of whisleblower...
They never used moisure meter nor inspected bathroom pipes on 2nd floor... in the unit of board supporter....
And bc they blamed it on leaks from 3rd floor, they refused to repair anything and let my unit get flooded many times.
Finally ut started floiding the 2nd floor...
So me and 2nd floor owner hired steves plumbing who within 1 hr with moisure meter and common sense found the leak in 2nd floor pipes..
And btw Kamahele plumbing does have moisure meter. They used it when helping a board member.
The owner of jamahele plumbing was there in may 2021 i was there is person as he claimed it was 301 tub flooding my unit, which is a blatant ... lie.

They and  the property manager played a game and charged so much money for nothing.

I would say they shouldnt practice plumbing, they are an unethical company

BIG MAHALO'S to Rick and Toby at Kama Hele Plumbing & Gas LLC for doing an
AWESOME job in repairing what we thought was just a little leaky bath tub
faucet.  Unfortunately the problem was more than just a leak and was something
that even they never experienced before.  However these guys never gave up and
they kept at it till they got the job done!  I WAS TOTALLY SATISFIED WITH THE JOB
THAT THEY DID!  Also they are very professional and have wonderful customer service and
best of all is they're prices are very reasonable compared to some of the other plumbing
companies out there.  I will most definitely refer this company to my friends and family should they ever need some plumbing done in they're homes!

Rick and his team are experienced professionals who understand customer service.

Don't let plumbers in Hawaii give you high cost proposals with the that's how it is in Hawaii excuse. Rick is very reasonable and will give you quality work.

We were referred to Rick through our home inspector for a condo purchase. The bathroom needed a significant overhaul. New toilet, new supply valves, new shower valve, new sink, new tub surround/tile. We had a specific schedule that we needed to keep due to some conflicting requirements and particular allowable workdays due to condo association rules. Rick and his guys completed all of the work expertly and right on schedule. No complaints, no extra charges. The work is high quality.

I'll close with the fact that I am a construction project manager by profession.  Have been for 25 years. I know a great contractor when I hire one and Rick is a great contractor.

I called up Rick one day and explained my ask. He was kind enough to give me a rough guesstimate on cost upon my request. He quickly rattled off whatI felt was a fair price, right off the bat, as it was a task he's done many times before. He asked me to text him my address and contact info, and a time that works for us for him to come by. Today he came by in the morning exactly at the time he said he would and a bit over an hour later he charged exactly what he quoted! I can't stress enough how truly honest and fair Rick is. While I didn't deal with him in person, but my wife did and she said how professional and personable he is. He was efficient and very nice!! I will definitely be calling Rick again for some plumbing help on another project, and I would recommend anyone looking for a fair and honest plumber, give Kama Hele Plumbing a call!!! Much mahalos Rick, I can't thank you enough for your help!

This company was excellent.  Replaced a sewer line and did it in a way that was more work for them but saved me money.   They also did a few other things at no additional cost and left the house looking better than they found  it.  

Highly recommend you contact them for a bid for any of your plumbing work.  Mahalozzzzz to Rick, John and their crew.

Rick was great! I called with my realtor in a panic, who had been left hanging by another plumber with the fridge line leaking on my wood floor. Rick said he'd have someone there right after there current job. Instead, he showed up himself, fixed the problem in 5 minutes, and had my poor agent calmed down quickly thereafter. What terrific service; I highly recommend giving him a call!

Rudy was so professional & fixed my toilet leak within 10 minutes. I would definitely call these guys again & highly recommend them. Thank you Kama Hele for making my weekend!

I didn't think I was going to find a plumber in Hawaii who knows his stuff AND charges you reasonable fees, until I met Rick at Kama Hele Plumbing!  

So, here are my reasons for giving Kama Hele Plumbing 5 stars.  Competence/Efficiency:  I was expecting the worst when my home in Ocean Pointe needed a new low-boy water heater that was VERY hard to find; one other plumber I called before Kama Hele swore that they no longer make a model of that (low but wide) size and gave up on me!  Rick proved him wrong by getting a similar model via special order at Home Depot. Price: I was pleasantly surprised by the overall cost of labor and parts, especially since this was not your average stock water heater you could pick up at Home Depot.   Customer service: swift (even by mainland standards) and courteous.  When Rick realized that our special order from Home Depot would take longer than initially anticipated, he offered to do an interim install of a temporary water heater free of charge (because mine was pretty much on its way out) while we waited for ours!  Jeannie (sp?) who handled the scheduling and payment was quick at providing me an emailed estimate and bill/payment receipt at each transaction.  Convenience:  I didn't even need to be home for the estimate, temporary water heater install and the final water heater install, since my water heater shed was outside the house.  Plus, they accept credit cards over the phone!

Had Couple Plumbing Issues In My Home That Needed Immediate Attention. I Called Kama Hele Plumbing To See If I Could Have Someone Come Out And Fix The Plumbing Problems . Multiple Companies Came Before I Called Kama Hele Plumbing And All Of Them Could Not Fix The Problem's That I Was Having. I Spoke To Harry Over The Phone And Scheduled A Time To Have One Of His Guys Come Out And Check On The Plumbing Problems . He Sent Out A Gentleman Named Ocean . He Arrived On Time And Also Called Me To Let Me Know He Was On His Way. When He Arrived He Immediately Got To Work.
After About 20-25 Minutes He Came Out Of My Bathroom And Told Me That He Unclogged My Back To Back Showers. I Was Shocked! MULTIPLE PLUMBING COMPANIES CAME OUT AND COULDN'T FIX THE PROBLEM . I Was Delighted To Know That My Plumbing Problems Were Finally Over And My Family And I Could Shower Without Any Water Collecting At Our Ankles!! Ocean Cleaned Up Whatever Mess Was Made And Tested The Work That Was Performed On My Shower Drains .It Drained Perfectly. He Wrote Me Up An Invoice And Double Checked His Work . Ocean Was Very RESPECTFUL And POLITE. Such Amazing Customer Service!!! I Would Recommend Ocean From Kama Hele Plumbing To Take Care Of Your Plumbing Problems.
Thank You Ocean For All Your Hard Work !!!!!

Rick, Absolutely hands down, is a man of Aloha. I called Kama Hele plumbing and Rick answered, I mentioned to him that I had a water heater problem and if he could come by and take a look at it.

When Rick and Toby arrived they were very professional and any questions that I had they answered all of them. I thought that the job was going to be a BIG ONE!!, like replacing the whole water heater. As it turns out, after Rick did his assessment, It was just a valve that needed to be replaced, that's it!  

I'd recommend Kama Hele Plumbing & Gas for any work that you need to get done. it's a company that looks out for the customer, very knowledgeable in the industry and outstanding professionalism, I would definitely use Rick and his company again, I would recommended calling these guys first for your plumbing needs.

If you need your plumbing to go from point A to point B, but you prefer it stops at points C, D, E, F and G, and then for good measure points D.5 and F.5, then Kamehele is for you.  

If you want your plumbing to be put together with whatever left overs are in the van, rather than what you really need, then Kamehele is for you.

If you want to pay $2,000 to a reputable plumber to fix the crap that Kamehele did, then Kamehele is for you.

Im giving it a 5 star, we have work with Rick twice now and both times his work has been excellent. The fast, quick, reasonable, response of ricks plumbing is great. Highly recommended!

Best plumber on the island. Friendly, professional, and timely. His visit today reminded me of the tradesmen of the past. Quality, reliable work. I will definitely recommend Kama hele plumbing to my neighbors and friends!

These guys were able to fix a problem that 2 other companies could not fix. They were friendly, professional and reasonably priced. I highly recommmend them.