In May 2021, there was a leak from our solar water heater and I didn't know how to address it. Dan came out to my property in Waianae to attempt an assessment. Unfortunately, I have a 2-story home and he didn't have a ladder to reach the roof where the leak was coming from. From what I could tell from the others who showed up to try and assess it, it's really only roofing companies that have ladders that tall. His friendly demeanor and positive attitude, even though it looked like he'd come out all the way from 'Ewa for nothing, was all I needed to assure me that Dan genuinely cares and is a nice man.
Fast forward to November 2021, I needed to change out two toilets in my upstairs bathrooms and change two faucets (one in my garage and one in the upstairs kitchen). I was shocked that he'd be able to accommodate me so quickly the following week, so close to Thanksgiving! He not only showed up early but he, along with his apprentice, was able to change both toilets and change one of the faucets in almost no time.
The second faucet didn't have the correct lines (I didn't know which ones I needed). When he went to turn off the water to do the work, he found out that not only was my main water valve old, but it was leaking and I needed to have it changed. Because I was leaving for a short trip, he accommodated my schedule and planned to return the next week. Again, Dan and apprentice showed up on time, brought the correct lines for my second faucet, and arranged to have the Board of Water supply shut my water off so he could change my water valve. Everything got done so quickly!!
I can't tell you what a relief it is to know that my water valve isn't leaking anymore (yay, saving money!!), the toilets and faucets have been changed out to sturdy ones rather than the old cheap ones the original owners left behind AND he hauled the old toilets away as well so I don't have to worry about disposing of those either! I'm sitting here in gratitude. Such a stellar job, efficient and quality work, and super reasonable rates! I am always wary of being taken advantage of for work like this. Quite honestly another company quoted me A LOT more than Dan did, in such a corporate way. If you get to talk story with him, Dan is matter of fact, knowledgeable about all sorts of things (including dogs, he got along swell with my rotties), and has quite a sense of humor.
I ABSOLUTELY recommend giving Dan a call for your plumbing needs. I am undoubtedly going to call him for my future needs as well. Thank you so much, Dan!