Best Water Heater Repair in Henderson NV

No follow up once they got paid. Said they would throw in a permit, but good luck with that.  Also they were very expensive. I had to call ( and pay) someone I else for the permit. Should be true to your word.

I got a message from my tenant at 10:00 a.m. on a Saturday that there was no hot water, so I immediately called Cool Tech and he responded right away and sent Juan Carlos to save the day!  The hot water was taken away, replaced and my tenant was able to shower before 2:00 p.m.!  
Highly recommend!

TL stated that my Stark Capacitor was going out and that to replace it he would charge me $560.00 dollars.
WOW  you gotta be joking.
Excellence Air did the job for $190.00 -
So ask yourself (Do you want to get ripped off? If so, this is the company for you. If not, RUN.

Wonderful experience. Very responsive and showed up right in time. They were able to diagnose my toilet plumbing issue quickly and provided a fair assessment. I'll certainly use them in future for plumbing issues.

Mahalo!

Mixed feelings here: Pros's - they had a guy come out right away, at 9pm on Memorial Day and said it would not cost extra for the Holiday. He was very nice and professional and worked fast to fix the problem. Con: my husband recognized the part that was replaced, and after some quick research we realized it was a $30 max part. They charged us $200?!!?!! For the part alone, plus the service call. Nothing I could do because it was done. I get the fact a business has overhead, but an over 6x mark up on a part is astronomical. I feel like I was WAY overcharged. I guess after reading the other 1 star reviews I'm lucky it was a $30 part. I would pass...

01/18/2022 I had the pleasure of meeting not just a amazing plumber, but a honestly God loving man. His name is DAVID FERNANDEZ, look I'm not getting paid to write this review. I just felt like doing it, because the service this man provided was differently 10 out of 10!! I would highly Recommend doing business with this company (drain bears).and pleased ask for David you will not regret it! Thank you drain bears for the amazing work and low pricing :) and God bless David!

I needed a plumber for a kitchen sink problem.  Preferred Plumbing was recommended by a friend and they were quick to assess the problem and give me a very reasonable quote. Dennis was thorough, clean and fast and an all-around nice man.  I would HIGHLY recommend them.

Great experience from start to finish. The office lady was super helpful when I called, got me an appointment within a couple days. The plumber ( Bryce ) was amazing and very knowledgeable. Really made us feel like he wasn't just here for the money but to truly help us with our problem ( slab leak ). The price was better then any that I found online. I will definitely continue to use these guys in the future!

Thor Industries installed a top of the line Rheem Hot Water Heater for me in 2019. A few days ago, I noticed water in my garage, called Troy at Thor. He came out right away, said the water heater was defective. They drained and removed my water heater the next day and installed a brand new one. The installation fee was crazy high (as all things are since the pandemic) & I told Troy I simply could not pay that much. Long story short, Thor installed and completed the job absoutely perfect........and he gave me a discount on the install. THAT IS CLASS !! Please use Thor Industries for any HVAC, plumbing issues. You won't regret it.

Great service. Very knowledgeable. Leaky faucet and toilet. He got the replacement parts and took care of the problems. Simple, effective, done...

Service is quick and professional.   Plumber was courteous & trouble shot the problem well. Pricing seemed a bit high, next time I will get some ballpark pricing before they come out.

Did a great job installing my remodel shower fixtures. David was not intimidated and took on the challenge of installing high end Hansgrohe Shower components.
Also installed hansgrohe faucets, japanese toilet, repaired a copper line behind the shower, flushed the water heater and replaced a valve on it. Spend a good day at the house completing the entire job. Thank you for your hard work!

They did a great job replacing my furnace and A/C. The price and the quality of the equipment was top notch. They even found some problems with the installation of the existing duct work and fixed it to increase air flow.

Love this company! I had a hellish ordeal with a water softener a while back and Joe was super helpful and friendly! Can't say enough good stuff about this company!

Horrible, Outrage Pricing!  This plumber deserved a 0 star!  For a part which costs a little over a hundred bucks, they charged more than $700+++ for the total service.  Rip off....

Came to the house to look at the water heater and first recommended it need to be changed but was only the pipe leading to the water heater. Not very service oriented.

Charged me $65 for a service call estimate only to find an estimate of $504 to install a water softener.   Wrong!    Had it done by another plumber for $250 later the same day.   Make sure you get an estimate by phone B4 the plumber comes out.  Butter would not provide a phone estimate.   There are more reasonable plumbing services in the valley.

FEEL LIKE I WAS SCAMMED  350 for a for a ten minutes job of installing  a wax ring on my toilet and 600 dollars for draining  the outside sewer pipes which only took ten minutes at the most.