Best Businesses in Virginia Beach, VA
When the plumber got here, he was quick to diagnose and fix the problem. Definitely an expert in his field.
The business provides quick, friendly, courteous service. Whoever answered the phone communicated with me the plumber was on the other line and would give me a call back ASAP (which he did). Also, the plumber communicated when he would be on his way.
The business provides quick, friendly, courteous service. Whoever answered the phone communicated with me the plumber was on the other line and would give me a call back ASAP (which he did). Also, the plumber communicated when he would be on his way.
Virginia Beach, VA
I must say when our A/C crapped out on us I was so nervous to call around getting quotes/appointments to repair it.
Cool Breeze was referred to us by a friend and I am so glad they were able to help us. The technician, who also happened to be the owner of the company came within the hour like he said he would. He did an assessment, replaced a part, and checked our Freon level in 1 hour!
The price was very reasonable and he was very kind, honest and informative. I feel VERY comfortable going though this company in the future for our heating and cooling needs!
Cool Breeze was referred to us by a friend and I am so glad they were able to help us. The technician, who also happened to be the owner of the company came within the hour like he said he would. He did an assessment, replaced a part, and checked our Freon level in 1 hour!
The price was very reasonable and he was very kind, honest and informative. I feel VERY comfortable going though this company in the future for our heating and cooling needs!
552 Central Dr, Virginia Beach, VA 23454
This company is excellent! A couple of years ago, they were involved with a major renovation on our house and did a wonderful job (a BIG thanks, Greg)! So we called them again to service our AC unit and a plumbing issue in our bathroom. They sent Tyler, who was wonderful! He took care of both issues efficiently and professionally! He was very proficient at his job and very friendly and tolerant of hovering homeowners! We highly recommend them to anyone needing plumbing or HVAC work and will definitely use them again!
2620 East Kings Rd, Virginia Beach, VA 23452
Very responsive. Very professional. He was very thorough and honest about what my plumbing issue was, what the good version of the solution might be, and how expensive the bad solution might end up being after he opened things up. Would be the first call I make the next time I have a plumbing issue around the house.
Virginia Beach, VA
I had the great misfortune of having the hot water heater go out right before new year. I waited until the first work day after the holiday and requested help. Blessings Plumbing is great. I got a good price and quick service. Scott the plumber that came out - was friendly and courteous and he even took his boots off at the door. He set up mats for the work area. I have experience with mechanical work and was impressed with his workmanship and persistance with getting the job done right. When the factory parts failed - he fixed them and he made adjustments to the job to fit my needs and the needs of this old house. I can not say enough about the positive workmanship and attitude - even when the job ran a lot longer than it was supposed to be. They kept the quoted price even though the work took hours more than figured. Scott took extra care with some of my old house oddities and got the job done - clean and neat and working great. I whole heartadley reccomend this plumber for any job. I have more work needed in the future and for sure will call Blessings Plumbing.
Ste 101, Virginia Beach, VA 23451
I called yesterday based on recommendations from the Nextdoor app that they were able to come out quicker than other companies and I needed someone to come out sooner rather than later. I had the bathroom floor replaced and when the company went to put the toilet back, determined that the valves attached to it were old and should be replaced (and we decided to get the ones on our pedestal sink replaced also since they were likely old as well) and it needed to be done by a professional plumbing company. I called and was quoted $163 plus parts by the woman on the phone. I told her I would call her back after I spoke to my husband. I was told to ask her if that included putting the toilet and sink back once the valves were replaced when I called back, which I did and she said yes. I asked how they know what valves to get and she said he would come by, look at them, go to the store and get the parts and come back to do the work. What I was clearly not told was that the cost was actually $163 per hour and that includes his time to and from the store plus a $28 service charge which was not mentioned at all. I appreciate that they were able to come the next day (although I was also told 8:30-9am they would arrive and they were here at 10:30am), but I do not appreciate being scammed over the phone to get my service by not disclosing their price is per hour and that's going to include however many times the plumber goes to and from the store because he needs extra parts - I had all the parts that had been on the sink for years and were working, but he determined that one of my extension pieces was too short and he needed a longer one - so I paid the extra time for that trip as well. I did ask for extra work while he was here - one of my other toilets wasn't flushing properly - I asked him if he had time and if it was an easy fix, if he could do it. We talked about price and he said it would be about 15-20 minutes extra plus parts and quoted me roughly $80-$90 extra. Now once I got the bill that was $250 more than I was expecting and I asked him how and he told me it's $163 per hour, I told him that is not what I was told over the phone. He proceeded to tell me that the receptionist had done that before. So I called the company and a man answered (I'm assuming the owner). I explained the situation and he said the woman was on speaker phone so her heard her tell me $163. Then later, after some arguing about how long the plumbers were here (because they had to go to and from the store twice) when I said I don't appreciate being scammed to get my service, he changed his story to say he heard her say $138/hr plus a $28 service charge. So now the price has changed and the service charge has been added. He then asked me if I thought they should work for free. Of course not, however, and what I told him in my response is that I expect to get an honest quote when I call. As I was explaining how they should make sure their receptionist is quoting the correct price to customers because that is a huge difference, he hung up on me. Had the owner not yelled at me and changed his story over the phone and then proceed to hang up on me, this could have been handled appropriately, but he did both of those things and no one else should have to deal with being overcharged or that type of horrible customer service.
3515 Colonial Ave, Norfolk, VA 23508
My water heater leaked on a Saturday morning. I called Bud's and a tech was there within an hour. Bryce was friendly, he made me aware of every step in the process and told me the next best options to move forward. I recommend Buds because of their fast and friendly service.
417 Old York Hampton Hwy, Yorktown, VA 23692
Platinum Plumbing came to my 86 year-old mother's home had a slow stopped up drain toilet . Never went under the house to see what the problem was. Ask him how much he thought it would be he never tell me so being in the situation I was in with my mother being as old as she was and had to have a toilet I went with it. He put a snake down the toilet to try to get it unblocked set in blocked and ran water in the sink and showed me that the water is going down. Long story short I called them back because it stopped up again they said they were going to come on Monday that didn't happen call them back trying to get some of my money back because I had to call another plumber they've been pushing me around on that never did see any money back charged me $500 which I thought was crazy said they have snake fee. That's because they went to Home Depot and rented it you would think establish company would have the own. I called the company to complain they would never do anything about it I'd already gotten someone else to fix it and cost me half the price. I asked for $300 back because they did not do the job correctly they would not give me anything money back. Secretary his wife said one of them wound call me back never heard nothing from them this is just bad business
Virginia Beach, VA
What a horrible company. The guy was late, smelled like booze and got dirt on my carpet. Just told him to beat it and when I called the company to offer feedback no one really seemed to care. Never again and you should look elsewhere for your plumbing needs.
937 Corporate Ln, Chesapeake, VA 23320
Was directed to Patriot Plumbing by my AHS when I had issues with a pipe. Steve was VERY helpful and very descript. I can't say my experience with the rest of the process was all that great-- my tenants, living in the house, didn't know that the plumbers had to come back to re-tamp down some dirt, and they didn't clean up super well what they had to tear up. Additionally, though Steve and I spoke about PP having to come back the following Saturday to finish up work, no one told us they were on their way and they just showed up - I had no idea to tell my tenants they'd be there so early. The dirt tamping and clean up was sub par. Overall, the job they did was alright - they fixed the issue we had in a good amount of time and they didn't track anything through the house. I've experienced better, but they weren't terrible to us. The front desk/phone associate was not very upbeat or informative and I didn't know if or when my message would be relayed. I had MUCH better results just talking directly to Steve.
5538 Levine Ct, Norfolk, VA 23502
Wow!! Maurice came out early this morning, I told him my concerns and he immediately knew what I was talking about, assessed the situation and was very professional and knowledgeable. I didn't feel cheated on the items he sold me on and I felt pleased and excited about my upcoming appointment that I have with Bell Cow Heating and Cooling. The service was outstanding, Thank you so much Maurice Ousley
4011 Seaboard Ct, Units 5 & 6, Portsmouth, VA 13701
What a terrible experience and a HUGE rip off! DO NOT HIRE!
A neighbor recommended this company and when I called the man was very friendly and assured me that someone would come out to my home to take a look at a leaking supply valve on my toilet. I asked for someone to call me before they came out to my home so I could make sure to be there.
A few hours later I receive a call. It was a different person and he said he was at my home and I said I was 5 minutes away and to please wait there. When I got home, the guy had parked in my driveway and I thought that was a little rude but whatever, I parked on the street and asked the young man how he was doing that day, he replied with, Oh, I just wish this day was already over. It was about 1 p.m. and that's just something you don't tell a customer.
He went to look at the toilet and I told him that the valve probably needs to be replaced and he said he'd look at it. It took him no more than 5 minutes and he came out and said the bolt just needed to be tightened. I said that my husband had done that before he left on deployment and that we're pretty sure the valve needs to be replaced - it's old. His response was that the tightening of the bolt should do it but he agreed it did need to be replaced, just not today but to call them back when it does. WHAT?! So I have to wait until water just rushes out and floods my bathroom and then call them?! I asked him how much I owed him for tightening a bolt - $90 for the hour. I told him it wasn't even an hour and he said he had to charge me the hour.
I didn't have a check so I was charged 5% extra and when the young man was charging me he had zero idea how much 5% of $90 was for the total so I had to do the simple math for him. I joked that this was an expensive lesson for me to learn and he replied with, I've had even more expensive lessons - like $2,000 expensive - I'll never make those mistakes again. OK. What?! Did he commit some kind of crime?! I'm not sure I'd be throwing that info out but then I also thought this guy might be some petty criminal and I've just let him into my home.
I then called the owner and told him how excessive a cost it was for such little work and time and he graciously (sarcasm) removed the 5% charge. I also told him the valve really needed to get replaced but he said he would come out again and I said not if he is going to charge me again when it should have been done that same day.
I let my husband know what happened and he decided to call him from his deployment station and Mr. Barnett assured my husband that he would replace it at no cost and would come by the house at the end of the week. Well, the end of the week came and went and no valve replaced and no word from Barnett. I did call him and he must have my number flagged because there was no answer. I left a message and I received no call back or text.
What type of company is this guy running? The previous review is evidence that this guy is probably doing more stealing and lying than actual plumbing work. I would not recommend this business to anyone and would give it ZERO STARS because he's not worth even one.
A neighbor recommended this company and when I called the man was very friendly and assured me that someone would come out to my home to take a look at a leaking supply valve on my toilet. I asked for someone to call me before they came out to my home so I could make sure to be there.
A few hours later I receive a call. It was a different person and he said he was at my home and I said I was 5 minutes away and to please wait there. When I got home, the guy had parked in my driveway and I thought that was a little rude but whatever, I parked on the street and asked the young man how he was doing that day, he replied with, Oh, I just wish this day was already over. It was about 1 p.m. and that's just something you don't tell a customer.
He went to look at the toilet and I told him that the valve probably needs to be replaced and he said he'd look at it. It took him no more than 5 minutes and he came out and said the bolt just needed to be tightened. I said that my husband had done that before he left on deployment and that we're pretty sure the valve needs to be replaced - it's old. His response was that the tightening of the bolt should do it but he agreed it did need to be replaced, just not today but to call them back when it does. WHAT?! So I have to wait until water just rushes out and floods my bathroom and then call them?! I asked him how much I owed him for tightening a bolt - $90 for the hour. I told him it wasn't even an hour and he said he had to charge me the hour.
I didn't have a check so I was charged 5% extra and when the young man was charging me he had zero idea how much 5% of $90 was for the total so I had to do the simple math for him. I joked that this was an expensive lesson for me to learn and he replied with, I've had even more expensive lessons - like $2,000 expensive - I'll never make those mistakes again. OK. What?! Did he commit some kind of crime?! I'm not sure I'd be throwing that info out but then I also thought this guy might be some petty criminal and I've just let him into my home.
I then called the owner and told him how excessive a cost it was for such little work and time and he graciously (sarcasm) removed the 5% charge. I also told him the valve really needed to get replaced but he said he would come out again and I said not if he is going to charge me again when it should have been done that same day.
I let my husband know what happened and he decided to call him from his deployment station and Mr. Barnett assured my husband that he would replace it at no cost and would come by the house at the end of the week. Well, the end of the week came and went and no valve replaced and no word from Barnett. I did call him and he must have my number flagged because there was no answer. I left a message and I received no call back or text.
What type of company is this guy running? The previous review is evidence that this guy is probably doing more stealing and lying than actual plumbing work. I would not recommend this business to anyone and would give it ZERO STARS because he's not worth even one.
701 Wild Cherry Ct, Ste 709, Chesapeake, VA 23322