Best Businesses in Virginia Beach, VA

I put a call in on a Saturday. My call was returned quickly and an appointment for my plumbing job was set for the very next day. I told Micheal that I needed to have three bathroom faucets in my house replaced as well as some other things. I was assured that the tech could handle the various plumbing issues. The technician came with a mask. He was easy to talk to and attended to each or my concerns. He worked quickly and cleanly. The pricing was fair and transparent. I will be having them back to work on electrical issue as well other areas in my house. I am hopeful that the future interactions will be  just as pleasant productive!

Mark has done a terrific job working with our contractor on a master bath renovation.  Due to a complex layout, Mark had to make a couple of trips and was always on time, neat and thorough.  I'll never need to find another plumber - Mark is easy to work with and his prices are fair.  Couldn't be happier with his work.

Terrific plumber, showed up 10 mins after my call and had it all fixed in no time!  And probably one of the friendliest men you will find.  He will be our go-to guy for any plumbing needs

Great third generation, family run, local business. They came out on a Saturday to replace my second story attic water heater (not an easy job). These are polite, southern gentlemen and reasonable too. Will definitely be calling them back for future work.

I called Sean just to get some advice with a project i was doing, rather than calling for a job and he went out of his way to give me the information I needed and even sent me links to find where to purchase things I needed. A couple of plumbers i called just shoved me off but he was very kind, thoughtful and helpful, considering he wasn't making a dime off me. So guess who I will call next time I need a plumber...anyone who will go out of their way to help someone expecting nothing in return deserves my business. Thank you Sean!

called him on a Sunday afternoon and was given a prompt and courteous answer despite it being a weekend afternoon.  He was out to my home within the week and fixed my very unusual bathroom vanity sink in no time.  He even snaked the drain which I had not even thought to ask him to do.  Polite, trustworthy, honest and reliable.  Such a refreshing change in this day and age of corporate coldness with other repair services.  Would not hesitate to hire him again if I needed any further repairs to my home!!!

I asked on my neighborhood Facebook page for references for ac repairman. I was actually given a different guy's name and he ended up sending me Kelvin with Rivera's Home Improvement! After meeting and doing business with Kelvin, I know it was divine intervention, because he was a God send! I ended up needing a new unit outside. Which could have been stressful to even think about due to expenses, but Kelvin is as honest as they come and doing business with him was a true blessing to me and my family. I now have a new unit, 2 days later. He showed up first thing in the morning just like he promised and my home is currently cooling in the low 70's and I now have a new 10 year warranty on my unit! I will never call anyone else about ac/heating ever again! I can't praise him or his company enough! No stress involved! I highly recommend him for your ac/heating work! You'll be glad you did

I was very pleased with the work done by Mason and Son Plumbing and Heating. It took a few days until they could do the work but it was done quickly and well. The price for the work was also very good. We will hire them again for plumbing work.

Would not recommend !! way over priced for what you get.  Scheduled a routine service and they did absolutely nothing, found addition work to be done and quoted a price range. After showing up an hour late for the appointment, this company billed me before the work was even started at the top end of quote. Not someone I would do business with again. Doesn't hold true to their word, get your quote in writing.  Just because a company has been in business a long time does necessarily mean they are good.  Technician did a good job, and defiantly knew what he was doing, but why pay for three hours' worth of work when it only took one??  will not be using this company again.

When our usual plumber was unavailable after a recent snowstorm, we called Jethro Byrd. At first we were pleased with their initial visit, despite being an hour late. However, when we had follow-up issues and had them return, the 2 technicians were clearly wasting time (they charge by the hour, of course) and after an hour ultimately did what I initially suggested.  They are very expensive, even for a plumber, and on the final visit we were charged an hour and a half for what should have taken only 15 min. Not to mention,  their follow-up visit was to repair a leak that hadn't been properly fixed on their previous visit. We will not use them again.

Always a disappointment. I have had a few interactions with this company, none have gone well. The technicians know their job, but be wary of the upsell for $400. I called for a check up on my AC as they suggested, waited 2 weeks for them to make the appointment, was called and told the tech was a little behind but coming then after that called back and canceled on. This $400 they sell you on is a maybe to be on the list that they will cancel on you at the drop of a hat. They are not professional and appointments mean nothing. I had a salesman come out to price a replacement, he looked over my older house and would not send me a quote until I called the head salesman to get something out to me. I would stay away, unprofessional, not trustworthy. If they do the job the techs are good, but it's the getting there that is the issue. I would not use again unless I need to, which after this next call, if they come saturday morning, I hope not to need ever again. I will take my business elsewhere.

Had water leaking in my laundry closet, hallway closet and onto my hardwood living room floor. Thought it was coming from my wash machine. Drain Masters showed up to the rescue and discovered a leak inside the wall in the laundry closet. Marcus and crew rectified the problem very quickly. What a relief. Drain Masters was very professional and did a wonderful job. I would recommend Drain Masters to all my friends and family.

Redid our shower. Bathroom was wood and they cut it up, so it could not have been replaced/reused. Had to use a plastic type material. The contractor working on our house submitted a bill to me for $850 to fix the damage cause by Mr Rooter. I sent them the bill and they won't pay for any of the repairs in bathroom. They did agree to pay for area behind tub.

This company has many good points also, great service, but to stick me with that large bill was uncalled for. They should guarantee their work and not with that good neighborly crap. I think working with wood was to much for them and they basically ruined my bathroom

I am embarrassed to have to admit that I made such a costly mistake.  I was charged $1200.00 to have a part changed (literally took 5 minutes) behind the shower panel (there was a small leak) and to have the bathroom sink unclogged.  Very foolishly, I paid up front as they require because the technician made the job sound more elaborate. To top it off, when I asked to see his plumbers license he told me he was not allowed to carry one.  But to rest assured that the company provides training.  Um...that means he had no license.  
I'm sure this company relies on fools like me who just want the job done (I worried the leak would worsen) and not on repeat clients.  
I really can't believe this company is in business .  I'm sure many of us are subconsciously suckered into calling because they appeal to our sense of patriotism (American flag etc..)
The word has got to be spread that they are really taking advantage of people.  I easily overpaid by at least $800.00.  No summer vacation this year.  Thanks a lot A1 American...