Best Plumbing Services in Virginia Beach, VA

These guys are the best. Reliable, prompt and courteous. They did the job on time and on budget. My AC is blowing cold and we couldn't be happier.

Honest, knowledgeable and dependable. He installed a clean out. He was highly recommended by customer's and he exceeded my expectations.

Drain Wizard staff were no-show/no-call during and after their appointment window at my house in Hampton yesterday (2-11-2020).  Save your time by calling another company.  I didn't even bother to waste further time to call them to ask of their absence.

Great customer service. They assisted me blown o-rings twice in 1 day. Very knowledgeable they new what caused the issue on my water filtration system without me explaining.

Don't be fooled! When you call for information or to schedule an appointment, their customer service is great, but if you have any issues/complaints, the customer service quickly goes down hill. The work done was good, although everything wasn't discussed prior to the work being done. When we had an issue with the billing, everyone from the owner, Jimmy, to the office manager, Candice and Cindy were all rude. I have never been talked to so negatively and from so many people at one company. I can honestly say they do not value customer service AT ALL. If you want to risk everything being done with no issues, then give them a call but if anything can possibly go wrong, don't expect them to be nice enough to fix/solve it.

Austin,
Arrived in a timely fashion, was professional and courteous. Appeared to be knowledgeable in his understanding oh the HAVC system.  The Issue here isn't Austin.  Fantastic from a representative of the company perspective. He can come out anytime.
Front office left both of us confused

Very unprofessional! They say their coming and don't show, several days later they show up. We have to use them because of the gas co is using them as a contractor for the gas meters.  The work area was not left the way they found it, (leaving a gate open is a big no no!!!) and one of the workers did nothing but stand around smoking cigarettes on the property the entire time, and did I mention they are working with gas meters?!?!?  Would not recommend this company at all!

Beware before using this company. They will charge you for services they didn't do. I personally would look elsewhere.

My experience with Curtis Key Plumbing was very distasteful and left and extremely bad taste in my mouth, April 18, 2017 I had a scheduled appointment for 0700 and at 0721when the contractor had not shown up I reached out to the company and I was given the total run around for 15 mins and then told someone would be at my house within the hour, so my already planned out day had to be readjusted to meet the needs of this PLUMBING COMPANY I thought it was all about CUSTOMER SERVICE. When then contractor finally showed up I asked was my appointment sent for 0700 and he acknowledged yes it was schedule for 0700 and he had no explanation of why there was a no show and that he was tasked with coming over to my residence at 0730 so that is why he is over a hour late. throughout the wait process I spoke with the organization 3 different times and requested for a supervisor to call me and as of now 10:02am I have not spoken to anyone or a supervisor for compensation for the work being done at my home. After finally getting a hold of someone (not a supervisor) I was told that the owner Curtis never reaches out and speak with customers and it rare if a supervisors returns calls. I believe this to be UNSAT. I do not recommend others utilizing this organization for future plumbing jobs.

The two technicians showed up at my house.  I showed them a photo of the crawl space repair needed.   I think I could have fixed it in an hour...easy fix for a plumber.  The technicians lied to their boss about making up access issues so they could get out of the repair at 2:30pm.  The never asked me about access.  I caught them in this very inconvenient lie.  Go somewhere else for your plumbing fixes.  I feel sorry for the business owner who believes his lying techs.