Best Plumbing Services in Virginia Beach, VA

These guys are the best. Reliable, prompt and courteous. They did the job on time and on budget. My AC is blowing cold and we couldn't be happier.

Had a leak in the bathroom, so I reached out to Mr. Stokes. He was able to come the same day fitting us into his busy schedule. He was pleasant, very patient, and explained what he was doing to my very stressed out grandmother. He gave suggestions on how to maintain her pipes after he corrected the issue & his pricing was fair. For all that he and his partner did, it was worth every penny. I'm grateful for his help & would definitely recommend him to anyone who need plumbing work done. If you are paying with a credit card, there is an extra 6% fee attached to your bill.

This is update to my original post. The owner did contact me personally and explain what had occurred with his lead technician. The call to me from the owner was admirable, and I do accept his explanation.

I have updated my original rating...because they did a great job and helped me out of a bind; moreover,  I do not want to downplay how they helped me in my time of need.

Great place to find plumbing supplies that aren't in stock or even carried at the big retailers. Brought in an old stem and the clerk instantly knew what brand and item I needed within 10 seconds. Now you might not get the best price on the parts but you'll definitely find what you're looking for especially if you're in a jam.

The following is the feedback I provided to A1 Sewer and Drain in response to their after 'service' email requesting such.  As it has been over a week and I have not heard from them I am posting my feedback here....

I called Friday, 5/14, because my kitchen sink was clogged very badly.  I was sent an inexperienced plumber who seemed intent from the get go to sell me on having my flooring demo'd so that the line could be replaced (I'm on a slab...).  From the first phone call before he even came out he mentioned that as a possibility.  The estimate started at 10k to demolish my living room floor and the floor in our office and replace the line.

After he arrived, his first attempt at clearing the clog was to use a hydrojet with an inappropriate 75' attachment that he had never used before (it was new..).   He proceeded to climb onto my 2nd story roof which is extremely steep to get to the roof vent.  The hydrojet attachment was only 75 feet of which probably 30-40ft was used just to get to the pipe on the roof leaving him maybe 35ft to insert into the 2nd story roof vent.  The nozzle on the end was 3-4 inches in length and solid metal. There was no way he was going to make any turns with that.  Even so it was at least another 30-40ft to the sink and the clog was at least 60+ feet beyond the sink.  Then they had trouble even getting the water flowing to run the machine as apparently it was not set up correctly.  After this failed attempt (which it was obvious from the beginning that it would be) it took him at least 15 minutes to come down from the roof as he was terrified of the incline.  He partner was considering calling the fire department to get him down.  It was then that we noticed that he appeared to be wearing cowboy boots....  incredible.

Anyway, after getting down off of the roof he finally asked where the kitchen sink was located (I had told him in the beginning thinking he would start troubleshooting there but I pointed it out to him again).  So, then he tried to go in through the p-trap under the kitchen sink with an auger with the corkscrew at the end of it.  He got in about 60ft (according to him) and pulled it back out and it had hair and other crap on it.  He quickly wound it all back into the machine and made no attempt to run it back through again.  Instead, he put the p-trap cap back on and ran the water which still backed up.  He didn't seem to want to try again at the kitchen sink with his auger and instead was intent on trying to sell me on having the line replaced for $10,000 which would require them to demo my floor in my living room and office to replace the line.  Before leaving he did give it one more try through the access port in my laundry room.  He ran a 100-foot auger through and came up dry.  Needless to say that the drain in kitchen was still clogged....  Then after he made several phone calls (apparently to someone at A1) he came back and told me they could replace the line (demoing my floor in LR and office for only $4750 since it was only one line. It was always one line).  Anyway, after 2+ hours and nothing being fixed I was charged $195  I paid him $200 in cash and didn't get a receipt, didn't even think about that at the time after being subjected to all that BS.  Even on the way out he was telling me that as an 'expert' he knew the only way to clear the clog was to replace the line from the sink going through the foundation and that he would hold onto the estimate for when I decided to do it.

On Tue, 5/18, I had another company, Tony and Son Plumbing, come out.  Tony cut an access port into the existing piping behind some drywall on the other side of where the kitchen sink is and ran another auger with a cutter at the end through and my line was cleared in minutes.  Needless to say, I will not be calling A1 Sewer and Drain for service ever again.

If I had one word to describe my experience it would be Shysters...   In my opinion you should be ashamed of yourselves for this service (or lack there of) and should return my $200, but I won't hold my breath...

Came out 2 weeks ago main line fine , tech only did visual. 2 weeks later which make that today, main line clogged. I have to call them to get info and they tell me  i need to reach out to the housing manager who refereed me to them. Why can't American call give manager the info. So now i have to email manager, big circle JERk! And i get a bill for $125  2 times for evaluation which was the problem 2 weeks ago that American did not diagnose properly!

This review is for their storefront only, not plumbing service at my house.

The salespeople they have in their store are so much more knowledgeable than your standard Home Depot/Lowes employee that it is not even comparable. I brought in a random trim piece that I had removed from my shower and the gentleman at the counter had found the match in his book within seconds. When I had previously brought the same piece to Lowes, they recommended I try here.

So, I give 4 stars to their salesroom for having knowledgeable, helpful employees.

Once again your company came to my rescue! My brother was scheduled to help me winterize but he got sent to OK. My hubby is in the hospital in FL so I called your office. Sarah explained all the details and gave me a quote. JOE arrived at the house Sunday, called me and did the work. I know I can always count on your company to be there when needed! Thanks for helping me out!

My experience with Curtis Key Plumbing was very distasteful and left and extremely bad taste in my mouth, April 18, 2017 I had a scheduled appointment for 0700 and at 0721when the contractor had not shown up I reached out to the company and I was given the total run around for 15 mins and then told someone would be at my house within the hour, so my already planned out day had to be readjusted to meet the needs of this PLUMBING COMPANY I thought it was all about CUSTOMER SERVICE. When then contractor finally showed up I asked was my appointment sent for 0700 and he acknowledged yes it was schedule for 0700 and he had no explanation of why there was a no show and that he was tasked with coming over to my residence at 0730 so that is why he is over a hour late. throughout the wait process I spoke with the organization 3 different times and requested for a supervisor to call me and as of now 10:02am I have not spoken to anyone or a supervisor for compensation for the work being done at my home. After finally getting a hold of someone (not a supervisor) I was told that the owner Curtis never reaches out and speak with customers and it rare if a supervisors returns calls. I believe this to be UNSAT. I do not recommend others utilizing this organization for future plumbing jobs.

The two technicians showed up at my house.  I showed them a photo of the crawl space repair needed.   I think I could have fixed it in an hour...easy fix for a plumber.  The technicians lied to their boss about making up access issues so they could get out of the repair at 2:30pm.  The never asked me about access.  I caught them in this very inconvenient lie.  Go somewhere else for your plumbing fixes.  I feel sorry for the business owner who believes his lying techs.