Best Businesses in Virginia Beach, VA

Pipe burst underneath my slab in august 2020, came out immediately and pinpointed the problem.  Repairs were done and the best service I have ever received from any housework

RPG has done so much work for me. Timely, professional, and leave the place clean when they are done. Great prices too!

Impressed! Not to often you can find a contractor like this that checks all the boxes. I had a nasty sewer back up.  Chelsea explained the service fee was $69 for assessment of the problem which I felt was an extremely reasonable fee to get invaluable information about the scope of the problem.  Atomic arrived within a couple of hours of my call.  Within 2 minutes Ryan determined the city lateral was the cause. He called the city and I kid you not, they were there with a big rig in 15 minutes and cleared the clog.  Atomic wasn't going to charge me but while they were there I had them do a video sewer scan of the drain pipes through the house and to the street to inspect the condition of the pipes which were all good and gave me peace of mind.  They waived the $69 service call fee.  They DID NOT try to up sell me on bogus services and repairs.  In fact the fee was surprisingly low for the value of their service. The whole experience was totally stress free and how it should be in a perfect world.
I can't tell you the joy I felt working with such a trusting, competent, professional company. from the appointment with Chelsea, and the competent professional treatment from Ryan and Trey. Thank you from the bottom of my heart!

PS.  I just read other reviews.  I'm impressed with how kindly and professionally you respond to some of the unreasonable bellyaching and complaints.   Review responses speaks highly of how much a company cares.  Keep up the good work!

Tim is a big deal!  He gave me a specific time he'd arrive (I didn't have to sit at home for a 4-6 hour waiting period or ANY period of time); he was on time; he was professional; he is very capable (located & fixed toilet leak that previous plumbers couldn't troubleshoot) and removed and replaced substandard caulking around tub, and additional caulking where linoleum floor met tub.  His fee was reasonable and my house is now ready for open house sale this weekend!  He is a gem of a contractor!

We had a leak in our ceiling from the upstairs bathroom.  The guys came out and assessed they would need a contractor to take a look first before they sawed through our bathroom floor to explore further.  They wanted to ensure the floor was structurally sound.  Contractor came out and assessed the floor didn't need to be cut and called the plumbers back out to fix the leak located in the radiator pipes which were boxed in near floor.  The guys fixed it quick and I still have my floor intact.  I really appreciate them taking their time and evaluating everything before making a rash decision which would have left us with more damage.  These guys are courteous and professional!  Price was very reasonable too.  My go to when my 100 year old home needs plumbing.

We recently completed construction on our new home and our landscaper recommended using Heads Up for installing a new irrigation system and landscape lights.  Brian and Bill worked closely and very well with our landscaper on the design.  

Their recommendations on products and placement of lighting fixtures are greatly appreciated.  We really enjoy the ability to operate both systems using our mobile phones.

The installation crews were great, hardworking and efficient.  They also went above and beyond to install conduits for our outdoor speaker wiring.  

We are extremely pleased with our decision to use Heads Up and use their recommendations, especially the landscape lighting.  The perfectly placed lighting greatly enhances the curb appeal of our property!

We highly recommend them for your irrigation and landscape lighting needs.

Cole and Travis were reliable - right on time - and gentlemen. They also fixed the issue in record time and appreciate the excellent service above and beyond. Will recommend on Nextdoor as well.

Should be less than 1 star! DO NOT USE THESE GUYS! They are liars and cheats! quoted me $200 to inspect my work...my work mind you, and then clear it with the city. They sent me a bill for $500!!! the co-owner said he charged me 2.5 hours to drive to the city and pull a permit...the city was 7 miles away, and I have pulled permits with the city, even when unfamiliar with the new process it took less than 15 minutes. BTW what was the other 1.5 hours for?! LIARS & CHEATS! the worst for of criminal business owners. the worst. DO NOT USE!!!

I just had a couple guys fron Bertolino's over to check a leak from an upstairs bathroom, Tony and Jason. First, they were on time. Second, they were courteous. I had this big idea that they would have to cut into a wall or the dining room ceiling to see what was going on. I know nothing about plumbing. But these two deducted that my problem was water on the floor from my kid not closing the shower curtain well enough while showering. They showed me where they thought the water was going right next to the tub. They could have totally taken advantage of the situation and cut Into the wall and charged me more,but they didn't.  I will definately call them again, they gained my trust by being honest.

Premiere Mechanical Systems was sent by my home warranty company to diagnose poor performance by one of my two heat pump systems.  It has been taking many hours to cool, not removing humidity, and can't maintain or regulate temp during the day.  This hasn't been a problem in the past.  Initial interaction was a call to set up an appointment - no problem and we scheduled 9:30-10:30 on the following Monday.  On the morning of the appointment he called saying he forgot what time the appointment was and also lost my address.  He handed the phone to his assistant and she took down my address and asked if I wanted to schedule an appointment.  NO, I want you to come out right now for the appointment we already had scheduled.  

So they eventually show up and take a look at the heat pump unit outside.  They never removed the cover. He hooked up his gauges and said it was low on R-22 then sent the assistant inside to check the temp coming out of the vents.  It was 9-10deg below the current room temp. He said it should be 12-15deg below and proceeded to hook up a tank outside and I assumed add R-22. This all seemed reasonable enough to me although I would have thought he would have at least inspected the condenser coil and wanted to see the air handler inside.  They never even went close to the air handler.  he gave me his card and seemed to suggest I let him know if there were any further problems.  After 6 hours and no improvement in the cooling performance I was convinced that the problem wasn't fixed and sent him an email asking what the next step of the diagnosis process was.  He said Ask your warranty company to supply another contractor for a second opinion. He clearly couldn't care less about fixing the problem.  I then asked how many pounds of R-22 he added and his response was no pounds. So he didn't do anything, lied about charging the system, and now wants nothing to do with me after getting my $.  AVOID AT ALL COSTS.