Best Businesses in Virginia Beach, VA

These guys are the best. Reliable, prompt and courteous. They did the job on time and on budget. My AC is blowing cold and we couldn't be happier.

Honest, knowledgeable and dependable. He installed a clean out. He was highly recommended by customer's and he exceeded my expectations.

So Barry and Vincent just left and I have to say I couldn't be more pleased... I had sewage backing up in my laundry room from the washing machine drain. I was hoping they would just snake the line and call it a day but nothing is ever that easy... Took them 2 hours to clear the pipes as they were completely clogged with grease and gunk! Eventually I have to replace the cast iron with PVC so I will be calling back, but the blockage is clear and the price for what they did today was very reasonable! Thanks again guys!

I am a general contractor who also is a homeowner. I have come here many times for work and home, and have always been able to get not only great service, but the right information and supplies. They have saved me not only a huge amount of time, but also a lot of money by providing me hardware and tips to make any job much more efficient and I don't have to worry about call-backs. Remember, if you see a place like this which always has licensed plumbing professional trucks parked out front, there is a reason it is their go-to.

Ok, I was going to give them a 2, but after reading all their responses to the reviews posted on yelp brought it down to a 1. Their responses are filled with sarcasm and anger, not the kind of people I want to deal with. And no, I do not have the wrong company!! Had them take out a water filtration system, very easy job (the whole job took less than an hour) and the work was satisfactory, but then I got a bill for just shy of $300!!! The guy had to run to the store to buy 2 small pieces (also got charged $26 for that, which I know did not cost $26!!) and took an hour. I paid the bill and verified I was getting charged for his travel time, yep (and also $25 trip charge for them to come to your house) immediately called the office, she asked if she could reimburse me $25 to make me happy or if I would like to speak to the manager. I told her it was going to take a lot more than $25 and requested a call from the manager. Never heard back. I do not usually hire companies that want to charge you for them to come to your house, ridiculous way for them to make more money. Will not hire anyone again that charges by the hour and will always get a receipt for materials bought! Will never use again or recommend to anyone, but will def NOT recommend them to others

I rarely write reviews and never this in depth - so please read!
We were in desperate need of getting our heater fixed - of course it went out the last cold weekend we had for the season! Our system is only 3 years old and still under manufacturer warranty. The technician showed up in a timely manner and was nice; told us that the problem was the ignitor. Charged us $400+ and signed us up for a recurring monthly membership. He replaced the ignitor with an after-market part, which turns out didn't fix the heater. Then he says the gas valve needs to be replaced, but it's under warranty and he doesn't have the part - so we're still without a working heater, and BTW we still have to pay for everything he did even though it was misdiagnosed. He also told us a lot of other things we were wrong with our system and we needed close to another $1000 of work done.
We never received an itemized invoice of what was done and what we were changed for. We got a second opinion which told us nothing was wrong with the ignitor (nor the rest of the system), the gas valve did need to be replaced and is readily available to do so under warranty. We called American Mechanical back for an ITEMIZED invoice, to cancel the membership and to work out what needs to be done about the service done at our place - putting back the original part as to not void the warranty.
They were not sympathetic, they brushed us off claiming doctors have different diagnoses too, etc. and will have a manager be in touch with us. It's over a week later and we do not have a reply. We have tried calling back almost daily without reply.
To put a cherry on top, they charged our card ANOTHER monthly membership fee within the same week. I'm now approaching this via our credit card company because we can't get a response. Terrible to think you can't get decent customer service from a local business. Also, as a doctor myself, having different diagnoses doesn't work like that. If you completely misdiagnose something and treat it incorrectly, you are liable for malpractice.

Waited until the end of the business day on a Friday to call and say they can't make it until Monday.

I found them to be very expensive.  I made the mistake of not having a clear understanding up front of what they were to charge.  They then attempted to charge interest not supported by any agreement.

My experience with Curtis Key Plumbing was very distasteful and left and extremely bad taste in my mouth, April 18, 2017 I had a scheduled appointment for 0700 and at 0721when the contractor had not shown up I reached out to the company and I was given the total run around for 15 mins and then told someone would be at my house within the hour, so my already planned out day had to be readjusted to meet the needs of this PLUMBING COMPANY I thought it was all about CUSTOMER SERVICE. When then contractor finally showed up I asked was my appointment sent for 0700 and he acknowledged yes it was schedule for 0700 and he had no explanation of why there was a no show and that he was tasked with coming over to my residence at 0730 so that is why he is over a hour late. throughout the wait process I spoke with the organization 3 different times and requested for a supervisor to call me and as of now 10:02am I have not spoken to anyone or a supervisor for compensation for the work being done at my home. After finally getting a hold of someone (not a supervisor) I was told that the owner Curtis never reaches out and speak with customers and it rare if a supervisors returns calls. I believe this to be UNSAT. I do not recommend others utilizing this organization for future plumbing jobs.

The two technicians showed up at my house.  I showed them a photo of the crawl space repair needed.   I think I could have fixed it in an hour...easy fix for a plumber.  The technicians lied to their boss about making up access issues so they could get out of the repair at 2:30pm.  The never asked me about access.  I caught them in this very inconvenient lie.  Go somewhere else for your plumbing fixes.  I feel sorry for the business owner who believes his lying techs.