Description
Master Plumber On Call. We offer Free Estimates (with some exceptions such as opening walls or going in crawlspaces) and Free Diagnosis on all plumbing jobs. The leak detection service has one set fee. No job is too big or too small. We are fully licensed and insured to include Workman's Compensation. Specializing in the repair and maintenance of plumbing systems, our Master Plumber guarantees that you are getting the knowledge and expertise required to handle any plumbing situation. Scheduling an appointment is as easy as calling, texting or emailing our company.
HISTORY
Established in 2011.
We are a family owned business that began in 2011. We have a Master Plumber, BJ Buchanan and we have the Business Administrator, AKA The Boss, Dena Buchanan. BJ Buchanan has been a plumber for over 25 years and has been described as a BullDog when it comes to troubleshooting problems other plumbers may not tackle. We always offer Free Diagnosis and Free Estimates.
ABOUT BUSINESS OWNER
I enjoy the interaction with our customers. When you email the company you will get a response in a timely manner. We are a family-owned business with corporate experience to ensure your repeat business. Your referral to others is our goal.
SERVICES
Reviews
Customer service is above and beyond. We noticed we had water pooling in our bathroom and it appeared to be coming through the floor seams. I'd called a few plumbers that couldn't get me in for over a week and then found Buchanan Plumbing. I called and Dena was beyond helpful and said she'd be able to get someone out in the morning. She asked me to send her pictures of the water leak and the leak in the crawl space so she could better inform the plumber what was going on.
Sure enough the next morning Brandon came out and quickly determined that the water was coming from our newly installed toilet. He then addressed a minor sink water pressure issue we had and went into the crawl space to double check we had no further issues. Brandon was very knowledgeable and made us feel confident with his assessments. We were very impressed with the amazing customer service and genuine people we interacted with. Absolutely will be recommending this company and will use it for any future plumbing issues!
10/10 Highly recommend! BJ offers quality service at an affordable price. Free estimates which is also a huge plus. I'll never use any other plumber.
Let them come out here then a review quickly respond they're supposed to come today later today!!wait to see if they show up before I give a review. OK they never showed up yet so I'll never try again
Ted D.
10/06/2021 12:00:00 SA
Arranged to have a leaky Delta vanity faucet repaired - a 15 minute job. This faucet is the most widely distributed in the US and the leak is almost always due to small seals and springs. Delta makes a specific kit for this. Plumber shows up and, of course, doesn't have the part. While I had an important appointment, I had no choice but to wait the additional 40 minutes while the plumber went to get a part he should otherwise always have on his truck. Bottom line: Despite their 2 hour window be prepared for a lengthy extension while they get their act together.
Matt G.
08/01/2022 12:00:00 SA
Called these people multiple times. Messaged them for a quote. Never could get ahold of them. The best ability is availability.
Linda A.
09/08/2022 12:00:00 SA
Very responsive, they came out that day. Quickly resolved my issues for a reasonable price.
Bryan A.
06/10/2020 12:00:00 SA
The Buchanan's are top notch masters at what they do. Their quotes are fair and, no matter how long or challenging the job might be, they'll rise to it and won't quit until the job is done.
K. R.
06/02/2021 12:00:00 SA
BJ quickly spotted the problem, which fortunately was a simple fix. Super nice and my doggos thought so, too!
Theresa T.
04/07/2021 12:00:00 SA
Fit me in between appointments. Fast, friendly, professional. Educated me on issues but did not pressure me to do it right then. They fixed my immediate problem quickly! I will use again.
Erica E.
02/07/2023 12:00:00 SA
Came out right away to fix the issues another company scammed me on. They were friendly, knowledgeable and trustworthy. They also guarantee their work so if something isn't quite right they will come back and make sure you're good to go. Highly recommend!
M N.
12/12/2019 12:00:00 SA
One word, excellent. Called and explained that I had an issue with the plumbing under kitchen sink and that I was leaving in the next day for a week so I needed to get it fixed. BJ scheduled the call the same day and promptly arrived as specified. He assessed the situation and gave us a reasonable estimate that included parts and labor with completion THE SAME DAY. He fixed the leak and he repaired issues with the toilet. He even took care of a couple if unforeseen issues without hesitation. Very impressed with his honesty and ethic. We are happy to have found a good plumber in the area.
Came out for consultation and was extremely kind and helpful. Would definitely hire this business for anything plumbing we need.
Shower handle & valve repair/ installation. I couldn't be happier with how things turned out. They responded quickly, scheduled quickly, explained everything he would need to do w/ cost, and then BJ did a great job. Bonus points for getting along with my two dogs.
Cindy G.
07/06/2022 12:00:00 SA
This company is hands down the best in everything. We have gotten to know BJ and his son over the last few years due to a leak in our ceiling at our last house leading to repairs under our shower and clogged drains in kitchen then at the new house we had a leaking water line in our washer and dryer area onto a clogged drain in our kitchen. Every communication with both BJ and his son has been at times funny but always professional. They're knowledge knows no limits. We will ALWAYS call them first!!!!
When the plumber got here, he was quick to diagnose and fix the problem. Definitely an expert in his field.
The business provides quick, friendly, courteous service. Whoever answered the phone communicated with me the plumber was on the other line and would give me a call back ASAP (which he did). Also, the plumber communicated when he would be on his way.
If you are looking for plumbing assistance that is reliable and honest and also will come whatever time of day, look no further. Buchanan Plumbing came to the rescue at 2:00AM to resolve a sewage backup that could have ruined my condo. You will not find a better company to help with your plumbing needs.
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