Comet Plumbing Supply

The customer service here is good. Watch out if you get the wrong part 15 day return policy and no return without a receipt. Even if you can show the charge. It took them two weeks to find my part. It was the wrong part. The cost was $19.00 for two shower seats. My plumber came to fix my shower and informed me wrong seats. I went to take back. They would not take them back or exchange them for correct seats.

I had two plumbing repairs to handle in my home recently. One was a leaky faucet and the other was a toilet that would not flush properly.

I stopped by to see the good folks at Comet Plumbing at 4920 Cleveland Street in Virginia Beach. I told them the problem that I was having and they sold me the parts that I needed to make the repairs and a whole lot more.

They gave me professional advice on some of the pitfalls that I might encounter and exactly how to work around them.

I felt like I was talking to an old friend that was giving me some great repair advice instead of a salesperson trying to sell a product. These folks know the plumbing business and it shows.

I highly recommend this business if you need parts for any plumbing repairs that come up.

They have a fantastic showroom with all of the latest innovations in plumbing if you are looking for an upgrade to your home or business.

During the COVID 19 Pandemic they practice social distancing and they wear personal protective equipment and they ask the same of their customers.

If you don't know what you need, take a picture of the item that is giving you trouble and they can point you in the right direction!

I am a general contractor who also is a homeowner. I have come here many times for work and home, and have always been able to get not only great service, but the right information and supplies. They have saved me not only a huge amount of time, but also a lot of money by providing me hardware and tips to make any job much more efficient and I don't have to worry about call-backs. Remember, if you see a place like this which always has licensed plumbing professional trucks parked out front, there is a reason it is their go-to.

PLEASE DO NOT USE THEM!!! After Purchasing a garbage disposal from this establishment trying to help local business. The disposal broke over the holidays. Comet Plumbing claimed they were completely out of them in the store to replace it.
Therefore after calling a specialist and having them come over the holidays to replace my garbage disposal I had to order a new one from the manufacturer, the business still would not take a brand new garbage dispisal back for a refund. Very sad that local business is not helpful to local peopler

I have a three handled shower tub faucet, and they have the hard-to-find parts that fixed it.  They knew just what they were doing, showed me what the issue was, and made sure I knew the steps taken to fix it. Keep up the good work!

Great customer service. They assisted me blown o-rings twice in 1 day. Very knowledgeable they new what caused the issue on my water filtration system without me explaining.

I have been struggling all weekend with a DIY plumbing project at home which meant that for most of that time the family had no water. None of the local big box stores had what I needed so I waited until Monday when Comet would be open. After thinking I could go right after work I realized they would be closed by then. BUT, thanks to EARL, he made it happen! He made arrangements for me to pay over the phone and pick up my items after they closed. Whew!!! Happy wife is a happy life, need I say more? Thank you Earl for keeping me out of the dog house and for thinking out of the box to provide great customer service.

Love Comet Plumbing. Local outfit with hard to find parts. If they don't have it they'll direct you to who does. :) really helpful in-store help.

Comet Plumbing Supply save the day when they were able to provide me with rare part for my shower. OLIVER helped me get the part and described the process of installing the part to great detail. I will continue to be a patron of Comet Plumbing Supply because of their specialty parts and great customer service!

Very helpful staff and well stocked business. They are very knowledgeable and always willing to assist with plumbing questions. Thanks

Always a great experience here. Walk in, tell them what you need and walk out with the right part in a couple of minutes. I will NEVER go to a big box store for plumbing needs as long as Comet is around. Good set up for social distancing now as well.

I should have wrote this months ago when I went but the business is such a joke I still have a bad taste in my mouth for it almost half a year later. It took over 10 minutes for anyone to help me and the owner seems to be preying on retail customers by overpricing everything just to make a buck. I would recommend Home Depot or Lowes anyday over Comet. The employees didnt seem to excited to help either. Avoid at all costs.

If it is plumping related, Comet has it.  The staff is super knowledgeable and helpful.  Save yourself some time if you need something, stop here first, you will be in and out in a jiffy with exactly what you need.

Called over the phone for a braided supply line to install a bidet which required one over the existing rigid supply line. They knew exactly what size I needed. I drove over purchased it and had completed the installation without any issues. The staff was very friendly and informative. They gave me useful tips on removing and installing the supply lines. Excellent service and attention to detail helped me knock out one of my home projects without a hitch!! I highly recommend these folks for your plumbing questions and needs. They are more than willing to help you out. And their prices are very reasonable! Call ahead to speak with someone before driving out just to make sure. I have been here many times and have always had great service and help from them! They are professional as well as friendly!

When Home Depot doesn't have it, Comet will! Water you waiting for?  Smart, fast service by Jeff and Earl in a safe, physically distanced environment.  Pro tip: bring the part that needs replacing, when possible. Guys took 1 look at my 1950's 3 handle tub shower valve and knew just what I needed.  Were they cheap? No. But they had the entire kit that replaced everything I was after for $133, which saved me in time/labor retrofitting. They even walked me through assembly and installation to make sure my repair was a success.  Even mentioned returns are accepted with receipt.

Plenty of parking in the shared lot outside the entrance.  Markings on the ground direct foot traffic so spacing is enforced; plexi sneeze guards suspended from ceilings around the parts counters.

Diamond in the rough! Don't waste your time with Lowe's or Home Depot.... This is the place to go!

Excellent customer service. Had the parts to repair a leaking faucet in my hands before I even explained the problem. Was even provided some helpful tips for the repair.

I was referred by Pete from Taylor's Do It Yourself at Fairfield Shopping Center to come here because they didn't carry the part I needed at their store. And as a first time customer at Comet, their very welcoming, friendly and very helpful and I've felt that they exceeded my expectations as a customer and Pete was right! he assured me that they have the part I needed and gladly they have it and now the water pressure on our bathroom sink is working properly. Thanks Pete and Comet Plumbing Supply for your help. Saved me around $260+ for an easy fix kind of job. Awesome service from them.

This place is great. I was working on a difficult plumbing project, got stumped, and Lowes was no help with PVC parts. I walk in, get immediate service, immediate instructions, and the parts required at better prices then the big chain hardware stores. A plumbing supply business owned & operated by plumbers. I needed a couple parts they didn't have in stock, and they gave me all the info on another business so I could finish my project. Recommended!

DO NOT, DO NOT, DO NOT go anywhere near this place for any reason.
I took back a faucet in an unopened box with the credit card receipt with in a week after buying it. That was wrong size faucet for my sink.
Since I did not have the original receipt these guys took the whole box and put it in their trash can.  That was a $125 dollar product.
I was forced to walk away.  I am sure these crooks put that product back on the shelf as soon as I left the store.
Absolute crooks.  Do not shop there.

We took a diverted with many parts and several of the staff worked on our issue and solved it without us needing to buy any parts. They were so customer service oriented. I highly recommend them.

Don't go to the big box stores for your plumbing needs, they won't help you like Comet!
Five stars!

Once again, despite MY efforts [I gave the wrong brand name for the parts I wanted], the techs at Comet got me straightened out to where I was able to troubleshoot and repair my shower fixtures!  These guys are THE BEST, and I will never go anywhere else for my plumbing supplies!
Thanks again to the Comet team!

My dad needed a specific part for a sink repair and was told to try Comet Plumbing Supply, as the part he needed was not carried at the big box stores. We looked online, but the price was pretty high for such a tiny piece! Thankfully, my dad was able to try out Comet and within a few minutes, an employee got him the part for almost half the price of online and even gave him advice on how to put the sink back together! My dad was so impressed and thankful that the service was so friendly, which is apparently hard to find nowadays. Comet has a TON of supplies for any plumbing projects, so definitely give this place a try if you're looking for any parts!

Fantastic!  Always have what I need.  Thanks you guys.  I really appreciate the great service, knowledge, and available supplies.  would recommend to all.

Great place to find plumbing supplies that aren't in stock or even carried at the big retailers. Brought in an old stem and the clerk instantly knew what brand and item I needed within 10 seconds. Now you might not get the best price on the parts but you'll definitely find what you're looking for especially if you're in a jam.