Description

Locally owned and operated. Your satisfaction is our #1 priority. Ellsworth Plumbing & Heating has been serving Hampton Roads for over 70 years. We are locally owned and operated and we owe our longevity to our commitment to customer service. We are a full-service plumbing company providing residential and commercial service at every level. Whether you have a small plumbing problem like a clogged drain or a major renovation, we have the experience and knowledge to provide you with the best result possible. We also have a showroom in which we stock common and hard to find plumbing supplies for both residential customers and other plumbing contractors. From toilet tank lids to new faucets, we carry it all!!We are not just plumbers!! We also provide heating and cooling service for both residential and commercial customers. Just like changing the oil in your car, it is critical to properly maintain your HVAC system to ensure that it works properly and that it provides you with the years of experience that you expect. Call us today for a system check-up to make sure that your system works properly when you need it to.We are conveniently located right off 264 in Portsmouth, but we provide service to all of Hampton Roads including the following cities:* Chesapeake* Hampton* Newport News* Norfolk* Portsmouth* Smithfield* Suffolk* Virginia Beach* WilliamsburgCall us today and let us show you why you should never call anyone else.

HISTORY

Established in 1930.
We are a family owned and operated plumbing business serving the Hampton Roads Virginia area since 1930. As a 5 generation plumbing company we have 170 combined years of plumbing experience.

SERVICES

Plumbing inspection, Plumbing repair, Water heater repair, Plumbing installation or replacement, Water heater installation, ,

Reviews

Kelley R.

2/17/2014

Very unprofessional! They say their coming and don't show, several days later they show up. We have to use them because of the gas co is using them as a contractor for the gas meters. The work area was not left the way they found it, (leaving a gate open is a big no no!!!) and one of the workers did nothing but stand around smoking cigarettes on the property the entire time, and did I mention they are working with gas meters?!?!? Would not recommend this company at all!

Pat W.

1/24/2018

Do not call these people unless you want to be frustrated! They are so unprofessional including the female who answers the phone. I see another reviewer said they called at the end of the day stating they would be there until Monday on Friday. At least they called. I didn't get a call. No phone call at all. These people are under contract with my home warranty company. First they scheduled me outside the turnaround time under the contract which requires 48 hour turnaround. Next they didn't show or call after waiting from 12-4pm. I called at 3:50 and nasty Donna who answers the phone said I was next and they were coming. She was very disrespectful earlier this week. Well it's almost 8pm no Ellsworth and no answer. If they don't care about a contract which brings them lots of work, they won't care about someone who is not under contract.

Corey N.

12/05/2018 12:00:00 SA

After walking around Home Depot without any help, we tried this location. Service was immediate and the salesperson was extremely knowledgeable. Recommended as a one stop shop.

Greg B.

3/17/2014

This review is for their storefront only, not plumbing service at my house.

The salespeople they have in their store are so much more knowledgeable than your standard Home Depot/Lowes employee that it is not even comparable. I brought in a random trim piece that I had removed from my shower and the gentleman at the counter had found the match in his book within seconds. When I had previously brought the same piece to Lowes, they recommended I try here.

So, I give 4 stars to their salesroom for having knowledgeable, helpful employees.

Ken F.

2/20/2012

Waited until the end of the business day on a Friday to call and say they can't make it until Monday.

CI M.

4/18/2020

This company is a rip off, charge double the price of other plumbers that are qualified to do the same work.

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