Best Plumbing Services in Plano, TX

Chorbie has almost always done a good job at reasonable prices. I have been a client since 2018, and they've always worked hard to resolve any issues and problems that I have. Keep up the good work!

Totally agree with the negative comments here regarding customer service. Expected great service from the positive reviews and company info appears to be exaggerated as well. First, you have to leave a message since they don't answer after many, many rings. But they did call back (hence 1 star) but I sensed a kinda disapproving tone. We just moved into a new house and had some plumbing issues so we figured a plumber would be a good way of taking care of a minor leak and at the same time get an overall assessment of the plumbing so we don't have any issues in the future. Phone call only made me feel like I'm wasting their time and mine because Micah is so busy and not worthy of my business because I was looking for affordability on a non-emergency situation. I was basically told that my inspectors and installers (which I had none, just my husband and I) should of been of better use. I wouldn't be seen for more than a week away if I still wanted service and then it would be $169/hour for Micah's time! Tell me who would say Okay sure. I love that deal!? They should have never called back or just tell me they can't come anytime soon. If I'm calling for your business it's because I suspect a plumber is needed, not to be convinced of the opposite.

Steven responded very quickly to our request for some repairs on our sprinkler system. He seemed very knowledgeable and was very generous with sharing some tips and how-to's on our system. He was able to come out same day which was impressive. 5 stars to this company! Steven will be my first call next time I need service.

High Five Plumbing seems like they do a great job at plumbing, but I'll never know because we are apparently not able to communicate. For some reason, HFP pays for the Request a Quote feature, which induces customers to write to them with questions, but then responds by referring all inquiries to call their office. It's a waste of people's time to have us take the time to type things out and answer the quote system's questions, only to ignore everything we've said and tell us to call (where we will then have to repeat everything we wrote). If a company does not want to deal with electronic communication, it seems sensible not to advertise such options.

Excellent, prompt, and professional! Super nice and very helpful. Very impressed with them. Did a stellar job at my house. Experience is what I got. Would highly recommend them!

The guys that came to my house to fix an outside faucet and toilet tank did a great job. The price was very fair and they were both efficient, nice, and professional.
I plan to use CPR from now on.

Look nowhere and go with him...

Professional, courteous and very knowledgeable in what he does. Shares his knowledge and provides recommendations with easy tips.

Easy to schedule appointments. His focus is on customer experience which is difficult to see these days.

Pricing is very fair compared to sky high prices from others

Used him for 3 different tasks so far.

Kris with The Prosper Plumber is amazing! He was very knowledgeable, efficient, and friendly. I have used Kris a few times now for various things around the house, water heater replacement, new faucet in my kitchen, and general clogs. I wouldn't trust anyone else in my home!

Great operation-our heating was carried out quickly and efficiently. Suggest big. Thank you.

We needed a water heater replaced. They answered the phone and walked me through the replacement process and even quoted me over the phone. The owner was going to be in my area that afternoon, so he stopped by to confirm everything and scheduled me for the following morning. His crew was on time, they finished quickly, and did everything they said they would do. I had a new water heater by lunch. The final price was exactly as quoted. I could not be any happier with their prompt service and quality of work. Thank you, Imperial Plumbing!

We had a main water line break on Saturday morning, and we called Go Pro Plumbing and they came out that afternoon! Charlie was a life saver, because we were leaving town on Monday morning! The plumbers who we have previously used, never even gave us a callback, much less came out to help us! So, we highly recommend Go Pro Plumbing and will definitely be using their services again! And, recommending them to neighbors and friends! Charlie did a great job!

Best and most honest plumber that we have had at our home. You call his message line and he returns all calls very quickly. Archie is a one man show. We have used him for 10+ years.

I'm in a place in life where every penny counts.  Brian is the owner of this company, he did efficient, high quality work.  I am actually embarrassed over the fact that I forgot that I had asked Brian to install a new shut off valve, which he did,  but I forgot to calculate the cost of the valve and installation.   Brian is an honest, sincere, hard working contractor and I apologize for being suspicious.   I will be calling Brian back as I need further work.

I want to express my overwhelming gratitude for the services that Xtreme Air Services provided me & my husband.  Our technician,  Jason, was professional,  informative & fully explained why our unit was not working properly.  Another company had done shotty work,  which literally put my home at risk for a fire. Jason had photographs of what was wrong,  explained in detail the cost & needed repairs & offered us a maintenance warranty that will ensure our home is safe & our unit works properly.  I cannot thank Xtreme Air enough for having such professional staff & being so prompt in our time of need!

I've has the plumbers come to my home several times now. I must say they are THE BEST PLUMBERS I have ever used in 45 years of marriage! They are honest, dependable and fast!!! The last time they came the charged us $0! Zippo! Nada! Nothing!!! Our shower head was clogged and they could have easily charged us over $100. But, they didn't!!! They cleaned it...it now runs SUPER!!! Cannot tell you how impressed I am with them...
You are in good hands...ask for Mike...better go open the door now...he'll be there in a FLASH! Wonderful folks!!!

My kitchen sink was not draining and this was the 2nd time this year. I was convinced that there had to be some sort of permanent obstruction, like roots growing in to the sewer line between the kitchen sink and the sewer line.
I have a 25' snake (a flexible tube that is used to unblock pipes) and could do it myself, but, I had done it like 6 times in two years so I hoped they would do something different so that I would not have this reoccurring problem.
So we called Roto Rooter and the person on the other end said they would be there in less than an hour. Impressive! We thought. And eagerly waited for them to impress us with their Oh so fast arrival.

We called them after two hours when they did not show. So this is now close to 5:00 PM.

After a wait, (not upset with that) a gentleman answers and after explaining to him that we are still waiting for someone to come out. He says let me get you to dispatch. And sends us over. (Petpeve of mine is being sent somewhere without getting the ok from the customer) I mean, I get it. He can't help me and it makes sense to send me to dispatch so they can, you know, dispatch someone to me.

Dispatch Lady: Thank you for calling Roto Rooter, all of our vehicles are out on runs and we don't know when they will be there but they will call you 30 minutes before arrival.
She hasn't even asked me who I am or tried to comfort me with the mandatory Im sorry they missed the window or anything.

I try and ask... and she interrupts Sir, Sir, I told you there is nothing we can do

You can get me a manager... I know, what a Karen move.

5 Star Manager comes on and is polite and asks how she can help I explain that this is two parter.:
1. You are late and have my answer on what's going to happen. I explain that I get it, things come up. But..,
2. Their Dispatch Lady has no CSR skills and needs them as the voice of the company. Also that managing new expectations (new ETA) should be done with a little more finess.

She says she will listen to the call and apologized for the way she treated me. She will also give me a call as soon as she knows when they are coming out.

Ok. I'm better.

Chapter 2. And I'll try to keep it short.

5 Star Supervisor calls me and says that we are next and to expect  the service man's call within an hour.
I get my call and expect hm there within 30 minutes.

3 hours later I find myself opening the outside access to the kitchen sink. (All homes have them and that is where you run the snake or dump drain-o or whatever lye based chemical you prefer through to unclog the damned thing.)

All of a sudden I see the Roto Rooter truck show up and tried to park (he had a trailer) and was not doing a good job. He makes the block and parks across the street where he can just pull in.

He walks up to me and says he is sorry he is late. I tell him that he could of called. Last job took longer than he ... blah blah blah. He sees me taking the plug off and the container of lye that I'm about to poor down the access point.
Sir don't do that. I would hate to see you mess up your pipes with that stuff.

Look, I use to refurbish houses, I also know that organic material is destroyed by lye and not PVC pipes. So I know the drain-o-like product is not going to harm my pipes (it will destroy rubber by the way so never pour lye down the disposal.

But he is here and he is a profesional. So tell him to give me a proposal. I go inside.

He rings my doorbell and when I open the door I ask him how much.

-THREE HUNDRED AND SIXTY DOLLARS.

I said no thank you and close the door.

He calls me- $300?
No- click.

About 20 minutes later he rings my doorbell again: how about $200. I asked why he didn't start there.  He said He was just trying to save the service call.

I agreed to $200. (I don't know why)

He uses a snake, however, his has a motor that spins his, I would have to spin it by hand. He reached the clog and freed it.
Earlyer he had mentioned a 60 day guarantee.

So I wrote him a check for $200 and in the note area I wrote 60 day guarantee

I handed it to him and said 60 day guarantee?

He said that was for people paying $360

I told him that if he cashes the check he agrees to a 60 day guarantee and closed the door.

NEVER AGAIN.

So far the worst customer service I have experienced in my life. These guys are a total rip off. Big scam.
I had asked for an estimate for sprinkler repair and might have misunderstood/ misheard over phone of their policy of charging $80 just to visit. The technicians came to look at the issue and quoted $575 just to replace two sprinkler heads and fix a broken pipe at a T-section. When I asked them for a coat breakdown for their estimate, they refused to answer and the guy said he is the supervisor and that's the only price they would do it for.  The sprinkler head  that I was looking to replace does not cost more than $20. So, obviously they are either quoting whatever comes to mind or just jacking up costs at their will.
To add to this, the owner lady was very rude over phone and spoke in an extremely threatening manner. Instead of  trying to understand what the issue was and attempt to hear from the customer
, this lady was yelling at me on the phone and said she was going to call the police for theft of service.
Really?? Is this the way how you earn business? They probably have not heard a thing about how to talk to customers. The owner lady said she had my address and phone number and was calling to let me know that she was calling the police on me. I have never seen such pathetic behavior from a business ever!!! I decided that I would pay the inspection fee of $80 but not go ahead and give them my business. At this, the lady yelled again at me saying if I was going to pay by card, they would charge me 4.5% extra as that was the service fee for making card payments. She added that she wouldn't get off the phone until she got her payment. Again, like really??? Where on earth do these guys come with such ridiculous rates? I've worked for banks and I know how these things work!!!
Thankfully, I did find someone to fix my sprinklers at half the cost these guys were charging me. My advice to anyone looking around for sprinkler service/ landscaping is to please do yourself a service by not approaching these guys!!! Atrocious prices and totally appalling  behavior.
Posted below is a pic of a quote I received from another company for the same job ($250) for which these guys were asking $575. Enough said, their whole business ( if that's what they call it) is a scam. Stay miles away from such cheats!!!