Best Plumbing Services in Plano, TX

Unfortunately, I've had Allred Brothers out three times in the last few months. The first time, one of the toilets was stopped up - no charge!

Then I needed a new water heater - very reasonable price and fast service.

The other day, the shower AND toilet were stopped up. Just charged for a service call.

Jeff was able to come out same day and evaluate our issue. He was knowledgeable and able to rule out some of our concerns. He was able to explain the issue we were having and why we were seeing water around our meter.

I was able to get same-day repair on a garbage disposal replacement and leak check under my sink for a rate that was in line with other service providers. Jay was fast, did great work, and was super friendly with my dog who was trying to help with the repair.

Doc's was referred to us by another plumber we have trusted for years. The referral was a clear testament of Doc's integrity. We had Doc's do several projects including replacing toilets and old valves in our retirement home. Doc's was timely, professional, skilled, and thorough in their work, quality,  and results. When we have plumbing needs, Doc's will be our go-to.

Take the plunge with Mike and Jason, they won't drain your account...

Have had these guys out several times. They are timely, always showing up when they say they will to the minute. Don't take this for granted. They are nice, honest and friendly guys. They do good work, and if you have a problem, they stand behind their work. And finally, their prices are fair and reasonable.

When a company has 87 reviews and every one is five stars, then you know they are treating their clients right.

Great job Mike and Jason!

Jared came by this morning and replaced our old  disposal. My wife has banned me from plumbing repairs.. Great job to Travis and his team!

There are two things that make a company one that I want to work with. The first is the quality of their work. The second is the business side. Are they punctual, polite, quick and accurate in pricing, etc.

We have had two experiences with Classic Plumbing. The first was a few months ago when we needed a new hot water heater and needed it to be moved to a new location. Their plumber came out to assess our needs and the next day we received a written quote to replace and move the hot water heater. The next week when the plumber returned to do the work, he said the quote was only to move it, not to replace it. That made no sense because our old hot water heater was from 1978. After a few calls to the office and showing a copy of their quote, they did honor it, even though they had to eat that loss. The plumber did a good job and the hot water heater works great. But, there continued to be communication issues between the plumber and the office. He did not finish the job in 1 day so he told us he would return the following day. I stayed home and my kids stayed home during a summer vacation day. At about 1 I finally called the office and they said the plumber had not informed them that he did not finish so we were not on the schedule. That was a Friday so we had no hot water heater until the weekend when they returned on Monday. ANd my kids and I had to stay home again. It was frustrating. So, the quality of their work was 5 stars but the organization and frustration lowered that rating to 2 stars.

This week we had another experience with Classic Plumbing. We are doing a remodel and adding a bathroom where a previous owner removed it. We decided to have the old pipes looked at and replaced. 2 plumbers from Classic came out in a timely manner. They were polite and easy to work with. They got under the house to take notes and I was told I would have an estimate first thing the next morning (Friday). Friday at 3:30 I was called and told that it would not be ready until Monday morning and work could begin Tuesday. On Monday, we were still delayed but I was assured that they would have it first thing Tuesday and they would still come do the work that day. This was delaying our other construction so we were anxious to get work started. Tuesday morning they called to give me the quote and I felt like he was coming up with it while on the phone well, I think the plumber said it would take 2-3 days and at a rate of $210 an hour for 2 plumbers to work on it, it would be...lets see.. I guess about $6000 What!!!??? It took 2 business days plus a weekend to shoot off a number on the fly just an hour before they were supposed to show up? Well, that was $2000 MORE than a corporate plumber that the Classic Plumber assured me they would come in under. So, I told Classic Plumbing that this would be our last phone call.

So, if you need good work but are willing to suffer through those issues, this is a great plumber. But, I do not have time for it!

WOW! - we just had a pipe under our house freeze and break. We have an old farmhouse in Roanoke that we are restoring, so everything is old! I called several plumbers, some were VERY ridiculously expensive, others didn't want to crawl under a house that had a leaked pipe. I happen to see this man's name and number in one of the neighborhood post...John at Advanced Plumbing...good review so I called.
First off HE answered the phone! Second he was VERY professional, polite, and concerned (asked me if I needed him immediately due to kids or health issues etc), and third he showed up EXACTLY when he said he would...the next morning! And lastly, VERY affordable and fair! advancedplumbingservices… 817-499-4276 I am a customer for life!

Erik arrived on time and had everything necessary to do the job. He was courteous and got the job done right the first time!

We used GnR for years when it was owned by Randy, when we lived at our old house. I had talked with Randy about outing the same remote in the new house. Him and I text a lot about other things a as well like the new Renei tankless water heater and the HVAC. He told me to install the new remote it would be about 200 dollars.
So we move in and we find out he passed away.
So I ask how much would it be to install the remote in our new house and that it is just like the other one in our old house. I was told in a text about $150-$250.  
I scheduled for the Tuesday after Veterans Day because we are both veterans. They no show us. No call at all. I was told the next day that they texted me and I did t respond. If you have an appointment with someone, and your not going , pick up the phone and call.
So they then reschedule and one would think it would be the next day. NOPE, it was 8 days later.
So the guy comes out and asks where the logs are? Since I have had this before I know you don't need the logs to install this.  Lowe's didn't have the logs in Oct when I started looking and I got the kit on Amazon.  I googled it and they had it at Lowe's. So while he was doing the install, he told me this will take an hour and that it will be in time to put them in. When I got back he was still working one because he said he was having a hard figuring out where to put the gas line. He then asked, do you want to put the logs I. Or do you want me to do. I figured since he no showed me, let them do it. I was having him come out the following week for the one outside.
I ask to pay and he said no will put both on the same bill. Ok
I get a bill the following day for 400 dollar! Not what we discussed so of course I questioned if this was for the two of them. They said no. For one.  They said they would do the second one for $175.  
If the next one is $175 then both should be. AND it the bill is not in the range that I was told then someone should have called me before the guys started if they were told it was a different than what they came there to do.
Their excuse to me is that they thought this was a replacement.  If I have been a customer for YEAR, and I now have a new house with a new address this is a new kit. PLUS, I sent them a picture of the new kit I purchased.

Buyer BEWARE! They will bill you more money if they think you have the extra income to pay for it. Just because we can afford it doesn't mean we should be ripped off nor does it mean you charge me more after you quoted me without my knowledge.
We paid our bill and they lowered it to what I was quoted however, they refused to do the second fireplace and made sure to send me email as to this being my fault not theirs.

I had a clogged drain on my patio and had previously used another company twice (in 11 years) to clear out the drain. They charged $99 but due to the current situation had increased their charge to $169.  I decided to contact Roto-Rooter to get a second bid.  
The technician arrived and said the cost would be $365 per hour for a minimum of 2 hours.  When I said that was not acceptable, he said, What if I just charge you for an hour?  I told him that I had contacted another company and had decided to go with them.  He asked what they were charging and when I answered $169, he said, What if I call my company and can do the job for $200?.  I escorted him out and thanked him for coming out.  
Coronavirus Gouging.

Unbelievable. Absolutely ridiculous how unreliable these people are.  They came to evaluate something in my home and later told me they'd get back to me about some pricing info. Then, they disappeared. They don't call back, they don't respond even to say we can't help you. After repeated attempts, giving them the benefit of the doubt, I'm giving up. It may be what they wanted but what kind of way is that to run a business?  You can't pick up the phone or easy text to say sorry we can't help you? Or sorry, we are behind schedule, we will get back to you in such and such days.  ANYTHING. A courtesy of a response. Literally ghosts a customer.  One thing you need from someone that would work in your home is to be reliable.  These people are far from it.  You just never know if they will disappear on you in the middle of a job or what in this case.  I would never recommend nor use these people again. The extremely odd thing is that they seemed like nice folks in the beginning.