Best Businesses in Texas

Really recommend this guy! I had some troubles with my plumbing after some people staying at my house damaged the bathroom. I talked to Jason and sent him a picture and when he showed up he had it fixed in a couple hours. He even thought ahead and had the parts I needed on the truck with him. It's really nice to have someone who does good work and doesn't try to take advantage of you. Highly recommend for anyone with plumbing issues.

Great guy/very professional and saved our family from needing to leave our home. We had a pipe burst and Benjamin came over at 11PM to fix the pipes so we could turn our water back on. I have two small kids and clearly we need water turned out for our day to day.

Would definitely recommend!

Hired Imperial again; this time to replace a water heater. The did a good job: showed up when the said they would, went right to work. Left the area clean. Good work, fair price.  I'm very pleased.

Very satisfied with the service. I needed to get the backflow testing done next day, called them up and Gary was very accommodating, showed up right on time and called right before he got here. Gary located the backflow device in the alley. The test and paperwork took about an hour and everything turned out great. Cost was also very reasonable and he was able to take a credit card. I don't normally write reviews but just signed up to do so as service was top notch and price was quite reasonable. Highly recommended!

By far the most professional and honest plumber that I have dealt with here in my 15 years of living in Las Vegas. Jeff showed up on time, told me what needed to be done and fixed all three of my issues. In terms of pricing, Jeff was very fair and upfront with his quote and was very affordable. Never again will I waste my time with other plumbing companies who charge an arm and a leg and more often than not act more like salespeople trying to charge me for stuff I don't need than an actually honest plumber!

They are our go to plumbers. Their master plumber is always the person who supervises the work. Clifton tells you all the options, pros and cons, and then sticks to the quoted price. He's quite a character and I always enjoy talking to him. The work he has done for us at home and our business has always been very satisfactory. We have never had to call him back.

I contacted this company on behalf of my mom and they have offered a $72 refund. They said that they listened to the tape of the phone call and the policy on free estimates was not properly explained by the customer service rep when the appointment was set up. So I have to give them credit for being responsive to customer complaints (few companies are any more these days).

Comfort Experts Dallas and Fort Worth is the worst company I've ever dealt with. Robert the installer was nice, but unfortunately he pulled a wrong breaker when installing equipment. I work from home and this caused internet to be out from Thursday at 4pm through Saturday at 11am. I am commission based using the internet. I received no call from the manager as I was told would happen.  I made a call myself this week and was offered an additional year free which I wasn't prepared to sign anything and Ralph told me to call back when I had an idea of what I wanted to do. Spoke with Ralph today the owner/manager and he is the absolute rudest most disrespectful person ever. Speaking to him on the phone he wants me to sign a form for an additional year membership and that isn't what I want. I want a credit back for the platinum membership or something since none of that service has been performed and I had a loss of work time and commission from the internet being out. Mind you I was just speaking to him in a normal tone. He said I can't believe you just said that to me. I will call you back within 24 hours when cooler heads prevail. I was perfectly calm and have no idea with the exception of his yelling was the only one who obviously couldn't manage to stay calm and he hung up the phone. What kind of company does that? Horrible customer service and attitude for Ralph and the company in general has a very bad taste in my mouth.

They are even worse than they were 4 years ago.
WesTech worked on the house next to mine, as you can see in the photo, the red line shows the property line.
They dumped at least 3 to 4 what I would say wheel barrel loads of my neighbor's dirt and trash on my side, on top of some metal I had on the side of my house.  Do you think I was super friendly and sweet when I called them to get over and remove the dirt? Of course not, what blatant disregard of someone else's property.
They told me they were waiting on the inspector and then they would come clean it up, I said the hell you are get over here now. They did not, I received a phone call from someone ( a male) that told me if my attitude was better they would have come, and that it was just a small amount of dirt and it was no big deal.
needless to say after some really bad attitude words from me, I took all of the dirt on my side and put it back in the hole.
They sent two guys to get the dirt back out, who then gave me lip. I called the police and they were criminally trespassed from stepping on my side to shovel the dirt.
ANY OTHER company that did this, would have apologized and sent someone over to correct this. Now I will file a complaint with the better business bureau and filling in small claims court  on the cost of the metal.
If you think this is the kind of company you want to hire, I think they can be reached at 1-800- We done give a crap.

The scummiest of scum! Buyer beware - the below reviews are made by employees and everyone that works here are unprofessional and theifs.

We have a leak in our front yard, my husband called an irrigation specialist out to our house on Friday... the dug for awhile - said, sorry... you need a Plumber.

So I contacted Plumbing Service Repair on Saturday - made an appointment with the girl- told her about the transaction with irrigation specialists. She booked an appointment between 9-11a for Sunday. (Great!). Surprisingly, plumber calls 9a on Sunday ON THE DOT, and says - I'll be there at 10am. Plumber calls back 15 minutes later and says I can't do sprinklers. My husband explains again that the irrigation people were out the day before and it is NOT the sprinklers. Plumber says okay.

We wait, and wait... and at 11a- I call the company again. Same receptionist as Saturdays call- oh he said he can't do it

But no one called to tell us he wasn't coming?! She tells us it is our responsibility to have called them to find out why he no showed... but she'll book us another plumber to come out between 3-5p on Sunday.

Fine, ok. Just need to get this done.

As we are leaving our house (11:45a) to run errands - phone rings the 3pm plumber wants to come right now. Told him no, appointment is at 3pm.

Plumber shows up at 3pm in an unmarked van, not in uniform.. is outside our house for 20 minutes - comes to tell me he can't find the leak, he isn't a leak detector and cannot do anything but it will be $125 for him coming out. He also has no way to process a CC and starts writing down my CC number - which I immediately stopped and shredded the paper. Eventually someone calls me from company number and I pay my bill (begrudgingly) for literally no service rendered.

He tells me to call the company tomorrow and have a leak detection person come out and he can come back out to fix it - and my $125 will go towards that bill.

My husband calls today and service is refused. And he was hung up on multiple times.

This company is being reported to BBB for being complete frauds. Why actually help customers when you can charge $125 for a fifteen minute consolation and never have to fix anything.

So far the worst customer service I have experienced in my life. These guys are a total rip off. Big scam.
I had asked for an estimate for sprinkler repair and might have misunderstood/ misheard over phone of their policy of charging $80 just to visit. The technicians came to look at the issue and quoted $575 just to replace two sprinkler heads and fix a broken pipe at a T-section. When I asked them for a coat breakdown for their estimate, they refused to answer and the guy said he is the supervisor and that's the only price they would do it for.  The sprinkler head  that I was looking to replace does not cost more than $20. So, obviously they are either quoting whatever comes to mind or just jacking up costs at their will.
To add to this, the owner lady was very rude over phone and spoke in an extremely threatening manner. Instead of  trying to understand what the issue was and attempt to hear from the customer
, this lady was yelling at me on the phone and said she was going to call the police for theft of service.
Really?? Is this the way how you earn business? They probably have not heard a thing about how to talk to customers. The owner lady said she had my address and phone number and was calling to let me know that she was calling the police on me. I have never seen such pathetic behavior from a business ever!!! I decided that I would pay the inspection fee of $80 but not go ahead and give them my business. At this, the lady yelled again at me saying if I was going to pay by card, they would charge me 4.5% extra as that was the service fee for making card payments. She added that she wouldn't get off the phone until she got her payment. Again, like really??? Where on earth do these guys come with such ridiculous rates? I've worked for banks and I know how these things work!!!
Thankfully, I did find someone to fix my sprinklers at half the cost these guys were charging me. My advice to anyone looking around for sprinkler service/ landscaping is to please do yourself a service by not approaching these guys!!! Atrocious prices and totally appalling  behavior.
Posted below is a pic of a quote I received from another company for the same job ($250) for which these guys were asking $575. Enough said, their whole business ( if that's what they call it) is a scam. Stay miles away from such cheats!!!