Best Businesses in Texas

Best and most honest plumber that we have had at our home. You call his message line and he returns all calls very quickly. Archie is a one man show. We have used him for 10+ years.

Gary the owner, his son Blaine, Peter and Rocky were all just awesome.  We bought a house and the minute we used the facilities they backed up.  Our sewer line needed to be replaced.  I was beside myself and called Gary on a Saturday and he came right out.  I never felt I was being taken advantage for the desperate situation I felt I was in.   They really worked with me with all my concerns and made me feel at ease that it will all get fixed.  It was a big job but they never left me in a huge inconvenience.  They were so professional at every level even Rachel who answers the phone was a delight to deal with.  

We were able to replace the sewage line with the trenchless solution that did not tear up the inside of my house.  

Thank you so much to Churchwell you made the best out of a pretty awful situation!

Mike and Lisa Thompson

Straight forward process. I got a quick response and the total cost for the job. Unlike others who wanted to come out, then give me the cost and most likely add on additional charges. The issue was fixed quickly. Will use TeXFlex again and do recommend.

I had a water leak at a new property and the water department wasn't answering the phone after calling all day. I was trying to shut the water service but no luck.

It was getting late I was afraid of water damage...
I called this company and literally 20 minutes later they showed up at my door.

They located the problem immediately and closed the water valve to prevent further leaks and cutoff the pipe that had the problem.

They had all the tools and extra pipes they needed in the truck, very professional.
I rather support small businesses than big corporations!
Great job thanks again !

Terrific service, got my (not emergency) leak repaired quickly! I called at 8am they were here before noon. Keith and Jordan came out and we're just great, really good people & good plumbers. They also checked out another possible problem, and let me know there was no reason to replace the faucet, real honest people. I will continue to use Nikki's for all of my plumbing, repair & replacement. I'm so glad I found them, I  looked at reviews in a few places and decided to try Nikki's plumbing, a great decision!

We needed to get a water heater replaced and they were able to come to our home quickly and work around our schedule. The service tech was very friendly and professional and even made sure to cover the carpet so we didn't get any stains. The price was great for a professional installation and we would happily use them again. They are definitely one of the good ones.

Called them to request a quote. For them to come out there was a charge that could be waived if we choose them.

Quotes are usually free because that is the cost of doing business.

David and team were great, very polite and did good work for a reasonable price.

Accurate Leak & Line was referred to me years ago and I have recommended them to clients numerous times. Their work is excellent and their fees are very competitive and fair.

We had water a leak behind the wall where the bathtub faucet knob is and Jonathan came out and fixed it.  He was very professional and on time and did excellent work.  I will definitely use him again.  Five Stars for sure!

Abe of Strittmatter Plumbing, Heating, and AC repaired the water main line to my home and I could not be happier with everything about his work and his demeanor! Abe was very professional, always on time, extremely knowledgable, and very clearly FAIR and HONEST (which is So, SO important to me!). Abe did excellent work on what was a fairly complicated job. I felt like I was in such good hands from start to finish. And that's exactly how I like to feel when somebody's working on my home. For me, that feeling of confidence and trust is worth everything! The support staff at Strittmatter was also completely above and beyond -- they were EXCEPTIONAL -- in regards to their personal approach, their kindness, professionalism, timeliness, helpfulness, you name it. They were really, really great! Thanks so much, Abe and Outstanding Staff, for being so competent, professional, knowledgable, and HONEST! You really warmed my heart. Truly.

After using this company faithfully for 30+ years, and recommending them to countless people, they have left a very sour taste in the mouths of everyone in my family over this past week.  

On Fri, 5/30/2014, our A/C stopped cooling.  My wife called Payne, and explained the issue - they explained they couldn't get out until Monday - leaving us in 90-100 degree weather over the weekend with no A/C. The coils were freezing up. Monday rolled around, and they came out.  They were told we wanted them to check the system thoroughly, AND clean the coils (they had not been cleaned ever, unit is 10+ years old, and was neglected for many years).  Their tech came out, spent 10-15 minutes, changed the filter, and declared it done - said coolant was good, compressor was good - filter needed to be changed (it did not - we had only changed it 2 weeks prior, and I checked it before we called them out), charged us $70 to replace the filter, and left.  By noon that same day, we knew for certain it was not working.  My wife called in as soon as she could, but they refused to make right on it, only stating they would be out the next day.  

They did return that Tuesday (6/3/2014), and cleaned the coils as we had requested them do in the first place - to the tune of $350 - no reduction for not having done it the first time, or anything.  

OK, now we have A/C - until Thursday night (6/5/2014), when the A/C when to cycle on, and only made a very loud buzzing noise, and would not quit.  Called them back Friday morning, and they sent someone again - he gets there, and declares there is no issue to be found, and leaves (no charge, thank God), but says he'll be on call over the weekend, and to call him if it recurs.  

Well, guess what - it recurred - by 4PM that same day - cool air WAS blowing, but BARELY - the blower fan wasn't turning, and it was still buzzing VERY loudly.  So I called them - THREE TIMES over the weekend - and not even a return call about the issue.  My wife finally had to call them again today (Monday, 6/9/2014) where she was promised we were next in line and someone would be out today.  As of 8:30PM, we have not heard nor seen anything from them.  I tried to call them back by 5:30 - only to get an answering machine - yes, I left a message - no, i did not get a call back.  

During all of this time, my 16 year old daughter began to get sick from the heat, my wife and I got little to no sleep, and my wife has a heart condition, and cannot be exposed to heat like that for extended periods - so we're lucky she didn't have a heart attack or stroke.

So, BEWARE - this company obviously does not care about ANY of it's customers - even long-time loyal customer's who have brought them business in the past.  Avoid them like the plague...

I have written this review many times but nothing does it justice. Bottom line is I hired Ethan once before and he did a good job. He was originally referred to me by my realtor and I needed his help.

Most everything was done through text so I will share that.

Sent 2/21
Customer:  Hi Ethan, you helped me with plumbing work before and I'm sure you are super busy right now. I am in kind of a jam though. I have a large project going on at my house and had to kick my general contractor off and I am trying to finish out with subs direct. Any chance you would be able to come to the house this week to bid out all plumbing work?

Sent 4/23
Customer: Any idea on when you would be able to get me a quote on plumbing and on the schedule?

Received 4/24
Ethan: Hello Nick I will finish it up tonight. I was looking at the tub faucet that one you picked it says not to install on a concrete slab I've been looking for another option for you. I will get it wrapped up tonight and give you a call in the morning.

Received 2/28
Ethan: Hello Nick,

Im sorry for the delay on getting this to you, I have been doing my best to get things completed. I've enclosed a copy of the quote for the remodel, and it is looking like I will finally have time after this week, starting the 7th of March. Please let me know if you have any questions or need anything.

Sent: 3/1
Customer: Looks good.So are your plans to start 3/7?

Sent 3/2
Customer: Hey buddy. Just wanted to follow up on scheduling. I am meeting with contractors tomorrow. Are you still good to start next week?

Sent: 3/3
Customer: Ethan,

I have you down for 3/7 for the work.  How many days do you think you will be on the job?  I am working on scheduling everything with my other contractors that can't do things until we move forward with your portion of the work.

Thank you so very much for the help!

***We talked and I was told 4 days****

Sent:  3/7 - start date
Customer: Ethan,

Are you still planning on starting today?

Sent 3/8
Customer: Ethan, I wanted to follow up with you on when you are able to make it to the jobsite

Sent 3/8
Customer: I really hope I'm not coming across the wrong way with you and I really appreciate how hard you have to be working right now. Can you please let me know where we are at for you to begin on my job?

At this time I reached out to the realtor who referred him to me and we talked. He apologized for lack of communication and that he has been working all day every day. That I would be next and latest would be 3/22

Sent 3/19
Customer: Are you still good for Monday?

Received 3/19
Ethan: I'm very close I've been working everyday until 9 and 10 to get to you; If I can get one more week and move it to the 29th. I'd say even possibly towards the end of next week but little loose ends are killing me

Sent 4/3
Customer: Please tell me you are able to start Monday

No response so I sent this to him and the realtor who referred him
Sent 4/4
Customer: Ethan

You told me in February that you would be able to get to my job at the beginning of March. I have many text messages and emails that have gone unanswered. When we would talk, you told me that you were finishing up a job and I was next. That was 2 weeks ago. I'm now down to 2 weeks left on my rental.

If you would have told me in February that you couldn't get to me for well over a month I would have continued looking for someone else.

Are you able to get out tomorrow, which is 4 weeks after when you originally told me you could be here??

Keri

I'm copying you on this message since he is your referral and this is a poor reflection on the exemplary service that you have provided me for years.

*****After this message Ethan from Wade Plumbing called me and told me he couldn't make it out to the job****

The entire process I accepted everything he asked for and my treatment was to cancel