Description

Plumb problems can really be a handful when you do not have complete access to a licensed and insured expert who knows how to get your issues resolved. Are you a Texan who is trying to get your pipes, leaks, or appliances fixed and you have no idea where to go for assistance? If so, Plumbing Service Grapevine is here for you.

HISTORY

Established in 2003.
Plumbing repairs are something that a lot of people struggle with all the time. Getting your appliance repaired can be a tall task to handle if you are not an inexperienced pro with access to a medley of tools. However, this is not something you'll have to stress over with a company like Plumbing Service Grapevine in the business.

ABOUT BUSINESS OWNER

Are you a Texan who is trying to get your pipes, leaks, or appliances fixed and you have no idea where to go for assistance? If so, Plumbing Service Grapevine is here for you.

Reviews

Greg J.

06/08/2022 12:00:00 SA

If I could rate them lower than 1 star I would. Called mid-morning and was told I'm scheduled for a 1-3 PM appointment. Technician never called and no one showed up. Called office and was told he was on the way. They never bothered to call and no plumber ever showed up. My advice is DO NOT CALL THESE PEOPLE! Very unprofessional!

Nathanael D.

5/22/2023

I had a leaking pipe and this plumbing company was able to repair it in no time. Their team was prompt, courteous, and provided great customer service. Highly recommend them for any plumbing needs!

Erin W.

11/05/2018 12:00:00 SA

The scummiest of scum! Buyer beware - the below reviews are made by employees and everyone that works here are unprofessional and theifs.

We have a leak in our front yard, my husband called an irrigation specialist out to our house on Friday... the dug for awhile - said, sorry... you need a Plumber.

So I contacted Plumbing Service Repair on Saturday - made an appointment with the girl- told her about the transaction with irrigation specialists. She booked an appointment between 9-11a for Sunday. (Great!). Surprisingly, plumber calls 9a on Sunday ON THE DOT, and says - I'll be there at 10am. Plumber calls back 15 minutes later and says I can't do sprinklers. My husband explains again that the irrigation people were out the day before and it is NOT the sprinklers. Plumber says okay.

We wait, and wait... and at 11a- I call the company again. Same receptionist as Saturdays call- oh he said he can't do it

But no one called to tell us he wasn't coming?! She tells us it is our responsibility to have called them to find out why he no showed... but she'll book us another plumber to come out between 3-5p on Sunday.

Fine, ok. Just need to get this done.

As we are leaving our house (11:45a) to run errands - phone rings the 3pm plumber wants to come right now. Told him no, appointment is at 3pm.

Plumber shows up at 3pm in an unmarked van, not in uniform.. is outside our house for 20 minutes - comes to tell me he can't find the leak, he isn't a leak detector and cannot do anything but it will be $125 for him coming out. He also has no way to process a CC and starts writing down my CC number - which I immediately stopped and shredded the paper. Eventually someone calls me from company number and I pay my bill (begrudgingly) for literally no service rendered.

He tells me to call the company tomorrow and have a leak detection person come out and he can come back out to fix it - and my $125 will go towards that bill.

My husband calls today and service is refused. And he was hung up on multiple times.

This company is being reported to BBB for being complete frauds. Why actually help customers when you can charge $125 for a fifteen minute consolation and never have to fix anything.

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