Best Businesses in Texas

This place is AWESOME!  I had a backed up dishwasher and they came out the same day!!!

Michael A. Was wonderful.  He took the time to let me know what the issue was and helped me explore my options.  His tips (like a front control dishwasher) are so helpful!

Chase and Amari came out to service my leaking water heater. The confirmation for my appointment was consistent this week, and I received a call on today, hours before, which was extremely thorough. I already had three other companies lined up but moved Pure Plumbing ahead of the line simply because of the FREE CONSULTATION to come out, which is rare. This was a great decision knowing what I know now, but as expected the arrival within the expected window was met. Then after seeing the damage, Chase and Amari identified exactly what the source was, and the pros and cons of the overall project. They were never pushy or salesy about payment and even when I did decide to move forward they provided multiple quotes for flexibility in payment understanding the season the nation is in financially. At the end, I have a new water heater, and Chase actually included a second drain line. The work didn't leave a mess or damage to property and as probably assumed by now-I'll be calling back all other companies to cancel them coming out, and so should you. Pure Plumbing is definitely earning their 5-Stars and if you're lucky Chase and Amari will get called out for your repair. Very happy with the results! Thanks again.

Our plumbing has been backing up from using the washer, washing dishes, etc. Have been dealing with other plumbers sent by the rental agency untill they called Les, he fixed our problem quickly, explained the problem and how he fixed it. Tured out to be roots had found their way in the line due to a weak cover. I can't thank him enough!

I don't usually write reviews, but these guys certainly deserved it.  We had water gurgling up from our front yard and dug up the area to find what we thought was the water main leaking.  We tried to fix it ourselves, but it just leaked.  So after being without water for a couple days we called multiple plumbing businesses and Carrollton Plumbing was the only one to answer the phone.  The guy said we always answer our phones.  They were booked solid but still sent some guys out within 3 hours to take a look at what we had and give us an estimate.  They showed up when promised and quickly informed us that what we were looking at was the supply to our sprinkler system, not the water main.  They turned off the main shutoff to the sprinkler system and got us our water back on in the house.  Hooray!!  They said that we were well on the way to fixing it correctly, just using the wrong glue.  They told us that they would hate to have to charge us the $400 to re-do the repair when we could just do it ourselves again with the correct glue.  They told us what to buy and headed back to their truck.  When I asked how much for the service call, they said no charge! Just call us next time you need a plumber.  We certainly will and will recommend them to others as well.  Honesty over greed is a rare thing in businesses this day, and it was a real breath of fresh air dealing with these guys.

Had a new faucet installed in my kitchen and had a GREAT experience with this company. Have used them in the past, always with perfect results. Technicians are professional, efficient, and very careful. Do not hesitate to put your plumbing needs in this company's hands. I give them my highest recommendations!

Our AC went out during the night. They arrived early the following morning and had us up and running in 30 minutes. Friendly and professional staff.

I have a home warranty and COWBOY PLUMBING was called out on the contract. Johnny was the technician assigned on the job and he DID NOT perform the work written on the ticket.  Instead, he chose to ask what what was needed instead of working the order ticket! This error caused unfinished work on the ticket,  and with  NASTY attitude, he attempted to blame the customer for HIS inadequacy and unprofessional ism.  RUN from COWBOY PLUMBING and do NOT use them. Johnny was rude, and very unprofessional!  Maybe he should retire if he doesn't want to work!  Another company had to be called in to complete a relatively simple project. I asked the warranty company  that COWBOY PLUMBING NEVER come to my home again!  Horrible customer service! !!!!!!!!!!!!!!

They've been sold and as a result, I would never consider using them again. I'm not complaining about their work... they would actually have to show up in order for me to do that...after 3 confirmations with Kristie in one day.