Description
Jennings Plumbing Services in Carrollton is a local, family-owned company that offers the personal attention you deserve. Our plumbing team works on a wide variety of plumbing issues, and we are able to complete even the most complicated tasks. No matter what plumbing issue you might be experiencing, the professionals at Jennings Plumbing Services can provide the solution you need. We understand the importance of plumbing and we want to make sure we keep your good life flowing for many years to come. Having a good plumbing team on your side will take away so much of your stress and bring you peace of mind.
HISTORY
Established in 2003.
Jennings Carrollton Plumbing Services is a family operated plumbing company located in Carrollton, Texas. We specialize in slab leak testing and the repair of damaged plumbing lines. By using a variety of equipment and a combination of new technology injunction with older technology that has stood the test of time, we can find those hard to find plumbing leaks, and ensure an accurate service to our customers. We also provide traditional plumbing services as well, from faucet repair, drain cleaning and home inspector repair request just to name a few. We pride ourselves in providing excellent customer service with friendly, knowledgeable staff. Here, at JPS, we pride ourselves in doing the job right the first time. We only staff trained and qualified technicians and licensed plumbers to ensure top quality, professional work
ABOUT BUSINESS OWNER
I was born and raised in Texas, I was raised to work hard and treat people fairly, this mentality has carried over into my business. I have a wonderful family, my wife and three boys. We are a family operated business and its not unheard of to have me show up to a customer house with my best helper, my oldest son.
I have been in the plumbing industry for over 20 years professional.
Master Plumber # M20326
SERVICES
Bathtub installation, Drain installation, Faucet installation, Garbage disposal repair, Gas line repair, Hot water recirculation pump repair, Plumbing installation or replacement, Sewer installation, Shower installation, Sink installation, Toilet repair, Water heater repair, Water pipe repair, Bathtub repair, Drain repair, Faucet repair, Gas line installation, Hot water recirculation pump installat…, Plumbing inspection, Plumbing repair, Sewer repair, Shower repair, Toilet installation, Water heater installation, Water pipe installation, ,
Reviews
Curtis D P.
08/10/2018 12:00:00 SA
Living in an older home with cast iron sewer lines that finally corroded away, we were faced with a major cost to tunnel under our slab foundation and replace the entire system. I happened upon the idea to route the new lines a different way and asked Jennings Plumbing for a quote. The price was acceptable and reasonable.
The crews were conscientious, courteous, and careful. They explained there would only be a short time, ( just a couple of hours for tie in of new lines) that our drains would be unusable, and we were hardly inconvenienced throughout the week long project. The crews also did a great job of clean up to our entire yard. There was over 100 feet of trenching to be done. Backfilling of the trenches was tidy, and best of all, our drains have been awesome since the work was completed.
Shawn Jennings also was prompt at returning texts and phone calls.
Thanks to Jennings for making a big headache go away. We will recommend this business every time, and call them for future repairs!!
Philip C.
12/08/2015 12:00:00 SA
Plumbing service, they were quick and affordable. Had them do a commercial quote in Carrollton, they were punctual and got the issue fixed promptly. Would definitely use their service again.
Michael C. came out our house for a pressure test. Not only did he do the job, he explained each step and wasn't at all annoyed I was asking questions. If anything, he was excited to teach me. You can tell he's very passionate about what he does and he explained his father was also a plumber. I love working with people like this. We are getting some work done next week so I feel confident everything will be done right. Excellent company.
They were very prompt, professional and cheaper than the last company I used.
I will definitely use them again. I love finding good honest companies and people which is harder to find these days of the global economy.
Baked B.
12/05/2018 12:00:00 SA
I just have to rave about Jennings Plumbing Services and especially about one plumber in particular, Michael Pruitt.
Michael is an excellent plumber. He is extremely knowledgeable, professional and personable.
I have a home warranty with Fidelity National Home Warranty and when I need plumbing services, they know I only want Jennings, and if I'm lucky, Michael Pruitt coming to my house for the job.
Jennings and Michael truly go the 'extra mile' for their customers.
Kimberly W.
03/08/2021 12:00:00 SA
Attempted to make a repair through my home warranty. This company first denied they worked with my home warranty company and now claims they never have gotten the work order. The person who answers the phone is extremely rude and condescending. No one there is willing to actually schedule a visit and come out on warranty work. Avoid at all costs.
Technician was very courteous and professional. He quickly diagnosed the problem and made the repairs. He also made recommendations to alleviate future problems. I would definitely recommend this company.
Tara L.
07/09/2015 12:00:00 SA
Jennings came out to my home in McKinney after the home warranty company sent another company who were complete frauds and said the problem couldn't be corrected (HRS Plumbing out of Plano & Richardson).
Michael with Jennings called to let me know he was on his way and arrived in less than 30 minutes.
Once I told him about the problem with my tankless hot water heater and he saw the shower heads I have, he knew exactly what the problem was. It was as simple as removing the flow restrictors! He and his assistant were SO nice and professional (wore booty covers and were very careful) and had the job done in under an hour. They made sure to run the water and watch the heater to make sure it was corrected.
I would definitely use this company again and would recommend them.
Stacey B.
11/12/2015 12:00:00 SA
We just had Michael Campbell in our home to complete a tub repair in our home. He had contacted us prior to arriving and gave us his name so we knew who to expect. He was very professional. He was very knowledgeable and answered all our questions prior to beginning the job. Once completed he explained the repair and ways to avoid it in the future. Jennings Plumbing Services and Michael Campbell are recommendable.
Russell did a great job with our water heater. It took him only a little more than an hour to get the old heater out and the new heater in with no issues. Thanks for the hot water Jennings. Will recommend
I am a new Customer and very impressed with the Plumbers I have met so far. They are top notch and super nice guys. Shawn is wonderful and does his best to provide great Customer Service at a fair price. Highly recommend them. Signed, Darla
Jennings Plumbing are quite easy to deal with. Their service is quite good as well. I got a water pressure valve replaced at a house. Quite satisfied with that service. Thank you folks!
Got in touch with them through my home warranty company when my bathroom flooded and we had to shut off water to the house. The only time they could come out was the next day, they seemed to think it was acceptable for me to live without running water for 24 hours. I wouldn't have even cared enough to leave a bad review for that alone, but the woman who answered the phone was rude, unsympathetic, and wasn't listening to what I was trying to say. I ended up calling roto router and they came out within 30 minutes to help.
Michael came to my house today to fix and issue in the master bath and he was fantastic! He called beforehand since he was early and wanted to be sure that was okay -- he was very professional, courteous, showed/taught me a lot while he was here and was very patient with my questions and thorough in his response. I would DEFINITELY recommend this service and will absolutely call them again for help if needed. Really impressed with this young man and this company. Two thumbs up!!!
Chad W.
12/02/2014 12:00:00 SA
We needed to get a water heater replaced and they were able to come to our home quickly and work around our schedule. The service tech was very friendly and professional and even made sure to cover the carpet so we didn't get any stains. The price was great for a professional installation and we would happily use them again. They are definitely one of the good ones.
Jason M.
04/01/2019 12:00:00 SA
Same day that I called service, Michael was quick, prompt called on the way and got me back in business.
Great service at fair price. I appreciate the quick turn around. Nextdoor came through on this recommendation.
We had a water heater fail and the people from Jennings were great to work with from start to finish, installing a new unit for us quickly and at a fair price.
They've helped us with several small jobs over the years and we trust them for all our plumbing needs.
Robin M.
11/12/2015 12:00:00 SA
Call to get an estimate on a major repair. Sewer line is broken, receptionist wants me to send her the report of the plumber who found the problem, really?? If you can't take the time to come look at my issue and want to use someone else's report, you don't get my money!!
Hiring a plumber is like going to a barber for the first time: you don't know if you are going to gas a good job, or get scalped. Happily, I was fortunate in my selection, thanks to other Yelp reviewers.
My call to Jennings was answered by a knowledgable person, and I was scheduled for first thing the next day. The professional who responded to my call- Michael Pruitt- worked 5 hours to correct my problem, and the price was very fair, much less than I feared. I was delighted with the outcome- there's nothing that could have been improved upon.
Hershel B.
11/02/2018 12:00:00 SA
Today was the third time we had Jennings come to our house. We moved into this house about three years ago. We have had to call Jennings out once for a new water heater and twice for clogged drain. Today's service cal was to survey our drains with a camera. Now let me back up. Michael changed out our water heater . He also brought the new installation up to currant code requirements. Michael was very courteous and professional.
Steven was the lead man on today's crew, he did his job withdrew diligence. But, mostimportant, he conducted himself in a ver professional manner and in a gentlemanly manner. After he finished his camera survey,
He explained his findings in a very professional manner and in a manner that my wife understood. We are using Jennings to correct one of the problems he discovered. At no time over the years has Jennings plumbing tried to overcharge us. They have always been timely, in regards to their appointments. My wife and I will gladly recommend Jenni gs plumbing to anybody that may need a plumber!!!
Greg H.
11/06/2019 12:00:00 SA
I hate giving bad reviews but felt others need to know my experience with this company. Here are the facts:
This started with water leaking between the floor and toilet. I figured it was the wax ring so I went out and purchased one and replaced the old one. It did not work. I pulled the toilet and saw that water was standing in the pipe. I checked yelp and called Jennings because of the good rating.
They came out and first said that the flange needed replaced. They could patch it for $450 or do it right for $1200. I went with the $1200. They also said they would check the line for the clog but never did. The first person did not put the flange back in the correct position but after a call to Shawn, the owner, they came back out and put it where it needed to be.
I then paid another company $220 to repair the tile. I knew I was going to have to absorb this cost.
Included in the $1200 was for Jennings to come back out and re-set the toilet. The person they sent out to set the toilet told me that there was now a leak between the tank and bowl. He said the gasket probably dry rotted. He suggested I replace the toilet and he would come back and re-set it for $275. Or he could re-build it for $375. This is only a 10 year old Kohler so I figured I could replace the gasket if needed. Turns out I didn't need to! I checked the bolts between the tank and bowl and they were loose. I snugged them up and the leak was solved!
I was pretty upset with the up sell and left a message for Shawn to call me so I could tell him my experience with his company. He never returned my call.
Now I am out $1440 and still have the same problem of the pipe being clogged. I plan to call another plumber as I have lost all confidence and trust in Jennings.
Had a hot water heater problem Shawn was Johnny on the spot! Great service, great price, and very professional. Would recommend them highly!
They made a mistake that damaged my house and they tried to cover it up, unwilling to pay the repair bill.
Really sad because I liked them before.
Karen W.
03/01/2022 12:00:00 SA
They definitely know their business! Reliable, they call when on their way; Personable, the owner talks to you and explains what you need; Honest, we had several bids suggesting more work and money. They did a great job and we are very happy.
Marcia K.
02/06/2019 12:00:00 SA
I would definitely call Jennings plumbing for a repair. We had a hot water leak in the slab in our master bathroom. It was a very difficult area to get to and they worked very hard to resolve the situation. They arrived when scheduled and the price was acceptable
Russell B.
04/08/2019 12:00:00 SA
Outstanding experience! Called Jennings after three failed attempts on my own part to fix a leaky bathtub faucet. They sent out Michael who was on time, very courteous and even showed me what I had done incorrectly in my efforts to fix the faucet. Highly recommend, especially when there are SO many illicit companies out there who would have charged MUCH more and not fixed the true cause of the problem (Michael actually repaired what I had damaged..). Any plumbing issues, Jennings has my confirmed loyalty.
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