Strittmatter Plumbing, Heating and AC

Replaced a couple of water heaters on second floor and took great care to get the old ones out, the new ones in and installed without issues.

Fast on the response!  Their plumbing team is friendly and up front with you.  Overall, a great experience!

Abe of Strittmatter Plumbing, Heating, and AC repaired the water main line to my home and I could not be happier with everything about his work and his demeanor! Abe was very professional, always on time, extremely knowledgable, and very clearly FAIR and HONEST (which is So, SO important to me!). Abe did excellent work on what was a fairly complicated job. I felt like I was in such good hands from start to finish. And that's exactly how I like to feel when somebody's working on my home. For me, that feeling of confidence and trust is worth everything! The support staff at Strittmatter was also completely above and beyond -- they were EXCEPTIONAL -- in regards to their personal approach, their kindness, professionalism, timeliness, helpfulness, you name it. They were really, really great! Thanks so much, Abe and Outstanding Staff, for being so competent, professional, knowledgable, and HONEST! You really warmed my heart. Truly.

I had an experience with a company called Strittmatter last week when I requested a visit to address the issue of my AC unit not cooling below 74 degrees. The technician, Chris, repeatedly emphasized the age of the unit and suggested that it needed replacement. However, I have suspicions that he might have deliberately compromised the unit to facilitate a sales pitch, and this nearly led to an electrical incident in my home involving myself and my four children.

Also throwing trash in my back yard instead of removing it once taken out the package for a coil replacement part and let the wiring exposed.

My concerns were heightened when I started detecting an electrical odor emanating from the AC unit. Subsequently, another service provider visited my residence and informed me that the central processing unit (CPU) of the AC no longer had a ground wire, resulting in a burnout. This situation raises serious doubts about the company's commitment to customer safety. It appears they might be leveraging the extreme heat conditions in Texas to pressure individuals into making hasty decisions.

Adding to my concerns, Chris informed my landlord that unless the entire AC unit was replaced, it would likely fail within the following week. Remarkably, the AC did malfunction as he predicted, but the timing raises suspicions due to the prior electrical odor I had noticed.

In conclusion, my experience with Strittmatter has left me uneasy. I believe there might have been questionable actions taken by their technician, Chris, which potentially compromised the safety of my household. The situation warrants further investigation and reflection on the practices of the company.