One of the toilet at my house was leaking. I reached out to these guys and they sent a plumber who charged $170 to take out the toilet and and tell me that he needs to replace the wax ring and that I need to replace the wood floor first. I got the floor guy and got the floor fixed and out mistake, the floor guy put the toilet back. Now I called Mr. Albert and schedule the appointment to put the toilet back. I requested him to check everything and make sure that he doesn't have to come again and he confirms that he checked and everything is fine. The plumber comes, doesn't check the toilet, just fixes a valve, happily charges $185 ($165 + $20 tax). When I reach out to Mr. Albert, he gives me another estimate of $190 to check and re-install the toilet and when I cross question, he yells at me and hangs up. I would never in my life go back to these crooks!!