Best Businesses in North Carolina

I was very pleased with Mr Rooter and their staff. Not only did a real person answer the phone but she was able to send someone out to my home that same day. Once the plumber arrived he was very friendly and understood my concerns. HE told me the price to fix the leak in my shower before he did anything. Love the fact that there were no hidden fees for trip charges. The work was completed in one day and when he left there was no mess for me to clean up. I will use MR. Rooter again.

Chris came to our home today to inspect our water treatment system. We were very pleased with his professionalism, knowledge and willingness to share his knowledge with us to solve our problem. Will definitely call them again for our water needs and highly recommend them!

I was stood up for my appointment not once, but twice in one week. No courtesy call on either day or even the day after. I am quite disappointed since this business is local to me and I was hoping to establish a good customer relationship with them.

I would not recommend. They have been out three times now with no improvement t the problem. Still have water backing up into the basement and water damage to carpet.

The service guy was great. The schedule not so good. They give a 5 hour window, even the cable folks have it down to an hour. In this area if you have American Home Shield, then you must deal with Advance Appliance. Since they have 100% of the business customer service is not high up on the list.

I have a home warrenty with American Home Sheild. They contacted Services of the Triad to repair a bad leak in the kitchen sink drain. The service tech checked it and said the drain connection was lose. He tightened it then left. Less then 30 minutes later it was leaking again. When we called the Services of the Triad we were told we had to make another service request and pay another $75 for the tech to come back and try again to fix the drain
Update: After talking to American Home Sheild for over an hour, they checked the service report. He said while fixing one leak he found another leak, but since his work order said leak he fixed one leak, left the other. PLEASE NEVER USE HOME SERVICES OF THE TRAID!

Folks, if you need an appliance installed, avoid Piedmont Installations! Zero stars is deserved! Floyd, the owner, was to replace a dishwasher drawer, and at the last minute sent someone else who had never installed one.  He let me know that he had no idea how to do it and had his wife YouTube solutions.  It didn't work, so Floyd came out the next day.  He also couldn't get it to work and tried to tell me that a part on the new dishwasher was broken.  Convenient Appliances came out and found that the broken part was from the old dishwasher and that an entire feature of the new dishwasher that was to replace it was never installed even though the directions were right on the door!  It worked just fine once they figured out that they were trying to use a part from the old dishwasher.  Biggest demonstration of incompetence I've ever witnessed from Piedmont Installations!