Lisa N.
07/12/2021 12:00:00 SA
Back in May of 2021, my husband and I made a successful offer on a house with very low water pressure. Low, as in a trickle from every faucet. The seller's agent said they would take care of it. They never did. My agent was coordinating with the city and a plumber. City said it was the plumber's responsibility, but the plumber said it was the city's responsibility. Shortly before we were due to move in, the problem still existed.
So, I took it upon myself to do some research and found All-Out Plumbing. Ron, the owner, checked it out and said he found a broken valve under one of the bathroom sinks, so it would be a simple fix. However, when his employee, Thomas, came to do the work and checked it out, he discovered that the valve wasn't the problem. At first, Thomas didn't think the house had a pressure release valve. But after some literal digging, he found it. It had been buried, which I was told should never be done with a PRV. It turns out the house used to have bad polybutylene pipes which had been replaced, and the PRV was there to keep those pipes from bursting. So, Thomas removed the PRV and reconnected the pipes. Now the water is flowing at a strong, steady rate. The total cost was $377, which I think is quite reasonable.
The original plumber obviously never thought to check underground for the PRV. Major kudos to All-Out and especially Thomas for thinking outside the box!...(and under the ground.)