Abdul saved my life during this heat wave. I had paid another person, a handyman, to service my air conditioning before, and over 5 years, the handyman had destroyed it. I only found out about it when the handyman was taking a wire brush on a drill to try to get the scale off the grille, which should not even have been there. I haven't even been able to use the air conditioning unit, a MasterCool, since then, for at least a couple of years. I was able to open windows at night and use fans when the highs were mid-90s and the lows in the 60s, but not during weather like this heat wave. I was very upset with the handyman because when I purchased a MasterCool, I thought I was all set and then I had no use of it at all.
Abdul came out and evaluated the damage to the MasterCool last Friday, and did not charge for the visit. His policy is to offer free estimates. He sent me a quote and allowed me to start the job with only a deposit. He purchased the needed supplies and then he came out on a Sunday in the late afternoon to get the repair work done and spare me any more discomfort before the weather on Monday which reached a high of 104 degrees.
Abdul replaced the motor and the mounts and the pump and he cleaned up scale and rust. A MasterCool has a rust-free reservoir. I don't even know how the handyman managed to do the damage he did. Abdul did not charge for the visit being on a Sunday, and he charged a fair price for the extra cleanup involved, according to his quote. When he was done, I had cool air, a quiet cooler, and the great performance of a MasterCool, which I had never had since I purchased it, because the same handyman had set it up the first time. Now, with Abdul, I found the right person to get the job done, because he took care of the MasterCool like an expert and cleaned up all of the damage. Abdul truly cares about helping people and he will do right by you. I will definitely use his services again.
The one negative review makes no sense to me because it was the opposite of my experience with Abdul, because he was so kind with me. Also, a customer approves an itemized quote with a price before any work gets done. Abdul would not have charged without a signed quote.
Abdul went above and beyond to make sure I was OK, with no extra charge for weekend repair, and even worked with me so I could manage to pay to get the job done. He got my MasterCool in great shape for the first time since I purchased it. Thank you Abdul!
