Best Plumbing Services in Reno, NV

This company is amazing. My first experience with them was in the 80's when Chuck owned the company. Some time later Rick took it over and now his son Andrew also works there. They have always been the consummate pros no matter what we needed. Water went out yesterday afternoon, called Rick, heard back that they were very busy with emergencies and might not be able to make it till the morning. He hasn't been here in 10 years but remembered all the details about our system. Doorbell rang around 8PM, Andrew and Todd diagnosed the problem and had the pump pulled in less than an hour. Andrew arrived this morning and put in a new pump and control box before 11AM at a totally reasonable price. It doesn't get any better than that. Andrew is every bit as congenial and professional as we came to expect over the years after dealing with Rick and Todd. Family business that feels like your own family. I can't say enough about how wonderful this company is. BTW- The pump they replaced today was put in 28 years ago. They are as good as it gets when it comes to professional services. I worked in the trades in a related industry and am very fussy about workmanship, theirs is outstanding. Can't recommend them enough.

I called to have a new water heater installed and some minor repairs on a new home that I purchased. Called twice and didn't receive a call back. On my third call I reached Mark but he is too busy to help me and referred me out. Disappointed after reading all of these reviews.. I am a local realtor and was also looking for someone to refer clients to. I guess I will keep looking.

Who comes out at 4 am when your water heater springs  a leak AND then returns at 8 to replace it? Rich does! Thank you so much for your fast, kind, and honest service!

My hot water heated took a dump Friday morning.  I finally called Nod's Plumbing and heating asking for help.  Within 30 minutes they had someone on their way.  The man did a marvelous job at removing the old unit and installing the new unit.   He was professional, courteous and left the work area spotless.  All I have to say is high praise for their attention to my dilemma and quickly put my life back in order.

Rory (the owner) did a great job replacing my garbage disposal. He was very professional and did not take his  time. Also he seems to be a really nice guy. I would highly recommend Millennium Plumbing. Will definitely your him again.

We had them remediate some mold under a home we purchased in Truckee.  It took us a while to find a company that would bid on our job until I found Chris.  He was very responsive, reliable, and his pricing was competitive.  He communicated throughout the job and finished on time.  We needed to get a third party test, so I asked him to recommend someone. That company was also reliable and easy to work with. What a great experience all around.  This is my first Yelp review! I have never felt compelled to write a review but was so pleased with the work completed by Chris.  Don't hesitate to contact 911 restoration.

I contacted Thomas & Sons Plumbing a few weeks ago because I wanted a tiny toilet installed in my toddlers bathroom. They responded so fast and efficiently. Thomas installed the toilet within minutes and my son absolutely loves it! They are amazing and very reasonable $$$. Thank you for your great service every single time.

Service request handled professionally and in a timely manner. Highly recommend Tony and his team to resolve any and all plumbing needs.

I love these guys-  Always the best service- they show up on time - Know their stuff and always reasonable costs-  been using them since 1999

Ben assisted us with our bathroom remodel plumbing needs. We had to replace and upgrade the piping in both the shower and vanity, we needed to remove and replace our bathtub, and replace the toilet. We are so happy with how things turned out! Ben is very professional, friendly and knowledgeable! Planning to use him again for our next project!

***UPDATED - They have been in contact and have rectified the original bad communication situation, and have explained why what happened, happened

Original Review -
HIDIOUS COMMUNICATION and They STILL Cannot and Won't Answer SIMPLE Questions about our Invoice.

The most ridiculous thing is that we called another plumber to come out to do the same thing we wanted Master Plumbing to look at, they actually called before the service call to let us know they were coming (SUPER IMPORTANT POINT, WE STRESSED MULTIPLE TIMES TO Master Plumbing, and they STRAIGHT UP IGNORED OUR REQUEST - So important when you have a woman that's alone in the house, AS WELL AS needing to actually explain important details of what was going on to the plumber)

Their inability to follow the simplest of instructions has caused numerous issues. For example, they promised to call before arriving at our house, but they never did, nor did they show up to our knowledge. Yet, they still billed us (months later!) Multiple follow-ups - but they NEVER returned an email, just keep sending emails saying they are sending us to collections. UNBELIEVABLY UNPROFESSIONAL

Despite our attempts to contact them through 5 emails and 2 phone calls, they have not responded. Instead, they continue to send threatening emails for collections, even though they have not communicated with us since the initial booking call.

My experience with Paschall Plumbing was the best! My first contact was extremely professional and efficient. I could tell they were invested in helping me out with a few plumbing repairs. They were able to come out in a couple of days and arrived at their appointed time. Bill spent time explaining what options I had to fix my problems. I was extremely pleased that he located and fixed the water leak in my yard. My experience with Paschall Plumbing was stellar, and I will be using them for all of my future plumbing, heating, and cooling needs. Good job!

During one of the biggest storms this winter my disposal died.  I asked my land lady to contact someone to help and she said she couldn't find anyone because everyone was too busy with the storm.  So I took matters in my own hands and called around.  No one could help for a few days or weeks except for Don!!  He called me back right back and told me how to fix it over the phone because he wasn't able to get to my house in a few days.  A problem that could have taken many days or weeks to fix took 5 minutes.  I asked him how much he charged and he said nothing!!  It made my day, week, heck my year.  He was so nice and it's been fixed ever since.  No one else took the time to try to fix it quickly over the phone.  I was between a rock and a hard place and he knew it.  He decided to help me anyway even though he could have waited and charged me an arm and leg for it.  Thank you Don!

Michael's service-people always show up on time and they call when they're on their way. We had our swamp cooler serviced and the motor replaced recently. They quickly determined what the problem was and we were back up and running within an hour of them showing up. Their staff is friendly and helpful. I wouldn't hesitate to call them again.

I had complained about a leaking water sound in my wall for several months and they had come out a few times for 10-15 minutes of looking for wet places or obvious leaks. Never found it, but I could hear it constantly at night when the house was quite. They replaced two toilets and still didn't fix the problem but kept charging me. Finally I found the problem MYSELF it was the pressure relief valve on my hot water heater and was draining through the wall in the kitchen into the crawl space. Then they wanted to charge me to fix that too!! Not good at finding problems. Really good at invoices for the work not needed?

Avoid this contractor at all costs!

Avoid this contractor at all costs! They installed a natural gas water heater in my home which has only propane service. They have refused to install the correct water heater. They also suggested that I had falsified their invoices despite the fact that I had two cancelled checks and a statement from the home warranty company that Plumberman had been assigned the job. They are also operating under Chapter 11 bankruptcy protection which is a consideration.