Truth S.

5/20/2022

We loved working with Jolly Rooter, they were straight shooters when it came to estimating some work we needed done, as well as a new water heater install. The work was done quickly from time of estimate to the time of install (5 days) and we love our new water heater. Would definitely hire again. Clean, professional, and respectful employees.

T. M.

11/06/2021 12:00:00 SA

We had Jolly Rooter come out to help us identify the location of a small leak under our kitchen sink. He immediately identified the problem, had a new faucet on hand to install, and installed same day. He was equal parts personable and professional. We will be calling Jolly Rooter for any future plumbing issues we have. Can't recommend enough!

Jimmy H.

04/01/2021 12:00:00 SA

Just had a water heater replaced and everything went great. Rich with Jolly Rooter provides fantastic service and sticks to his estimates. I am happy with the quality of the work and his communication. I will be reaching out to Rich in the future for all plumbing needs.

Tracy W.

11/22/2022

We were in a real bind after another plumbing company wasn't able to do the job we had scheduled with them. Rich really came through by: #1 taking my call on a Friday afternoon where I got only voicemail from others, #2 scheduling us for the following Monday morning, #3 sending Eric, an experienced plumber that handled our job despite some challenges and was very friendly and professional as well.

The work done and the level of service are both outstanding and I'll be calling Jolly Rooter with any future plumbing needs!

Harry S.

4/19/2023

We had to have significant work done in our bathroom and are extremely happy with the work done by Jolly Rooter. They were honest about what was wrong, what options existed to help, and they didn't pressure us to make hasty decisions. The work was excellently done, quickly but not rushed, and the prices were very fair. They were also polite and friendly and treated us kindly and professionally. We will absolutely be choosing them for our next project.

Brad B.

7/19/2022

Rich (Owner) and his coworker installed and replaced three toilets to brand new Kohler's that were supplied. They took away the old ones and were fantastic with their quality of work. All of their installation is under warranty if an issue were to arise. All new hardware was installed as well and they double and triple checked to make sure everything was in order and working properly.
Could not reccomend these guys enough and the work they do is top notch with super competitive pricing to other options around town. Give them a holler for your next plumbing project and you wont be disappointed!

Elizabeth G.

2/17/2022

So grateful to these guys. Came out quickly, did a great job and were very pleasant and respectful. Took care of clearing the gunk from previous homeowner, fixed a leak, some new pipes under sink and installed a new garbage disposal. Very fair pricing.

Erin J.

11/30/2020

Great service! Fast, friendly, and knowledgeable. My main line was having some back up issues, but it's been all good since Rich came out and ran the rooter through it. I was glad to find he's also not just a rooter man, but a fully licensed plumber. I'll definitely be calling him up for any future plumbing needs

Jessica G.

9/29/2020

I would absolutely hire Jolly Rooter again. I would also give them 10 stars if I could. The owner is extremely responsive and took the time (prior to the work starting) to make sure all of my questions were answered. They arrived on time, fully prepared and completed the project within the time frame that was quoted. He and his team were very professional, knowledgeable and friendly. No mess was left in my home after the project was complete.

Chad C.

8/16/2022

Excellent experience with Jolly Rooter. Very good communication via the Yelp app, good price, and prompt/quality service. I'll definitely contact Rich again for future projects.

Lucas H.

07/08/2020 12:00:00 SA

Started the day off with water coming from the drain and knew I had to get someone out ASAP.

Rich responded to my request immediately and showed up right on time. though the time he was here we got to briefly hang, and he's an absolutely awesome guy. After the rooter job was done I had him look at some other concerns I had. He described what I needed to do, showed me pictures, and even provided me with some extra parts to get it done. Sometimes calling a new contractor can be tough (and a gamble), but this time we hit the lottery.

Deidre M.

12/31/2020

I am so impressed by Rich. He replied quickly, came out at the time he said he would AND gave a free estimate. We didn't end up going with him because my husband wanted to do the repair and Rich didn't charge us for the house call. He even gave my husband tips on how to do the repair! He will be my only call the next time I need a plumber. I highly recommend giving Rich a call.

Natalie H.

06/03/2020 12:00:00 SA

I had a badly clogged kitchen sink and was unable to clean it out with plunging, snaking, etc. Rich Jolly the owner was very flexible with scheduling an appointment and arrived right on time.. Rich worked very hard at completing the job successfully, and cleaned up after himself. I would recommend him and I would use his business again.

Cindy M.

09/03/2021 12:00:00 SA

Rich the owner and his apprentice Tommy are great! My Faucet in the kitchen needed replacing, they took the time to go buy one that I liked at Home Depot, and replaced it cleaned up and on there way to another lucky person to have their exceptional service. Five Star plus !!!

Zachary K.

4/30/2021

Rich and his crew came to replace two toilets for us a few days ago. We requested a quote through Yelp, and he replied with a fairly priced quote within minutes. They were very punctual (even arriving a little earlier than scheduled) and finished removing our old toilets and installing the news ones in just a little over an hour. They cleaned up after themselves and took away our old toilets as well. We were very pleased with the installation as well as their overall service and will definitely use them again for any future plumbing needs.

Shelly L.

05/09/2023 12:00:00 SA

My water heater was no longer working. I requested a quote on Yelp and was surprised at how quickly Rich responded back to me. Rich was able to replace the water heater in no time. He was efficient, professional, and took the time to explain everything to us. Would recommend in the future.

Virna M.

1/18/2021

Prompt and Professional Service! I contacted Rich thru email and he replied in less than 10 minutes!!! He arrived exactly at the time he said he would and got my sink running in less than 45 minutes of declogging the drain. The price he charged us is reasonable and even guaranteed his work. I will definitely contact him again if I need any plumbing job done! Highly recommended his service!

Tracey J.

4/26/2021

Very professional, quick to diagnose the problem, and arrived in the time frame specified.

Brody H.

10/11/2021 12:00:00 SA

An absolute pleasure to work with. We came home from a vacation to find our water heater leaking. The water heater was not installed with a pan under it (which we found out is against code), so it was leaking onto a sheetrock platform which was getting mushy from all the water. I found Jolly Rooter here on Yelp, and called to get a quote since I was worried the water heater would fall through the platform. Rich was able to come out that day, remove the water heater, and install a new one the next day (now with a pan). He was professional, friendly, happy to answer any questions I had, and now I have a better quality water heater than I had before. I will absolutely be using Jolly Rooter for any plumbing needs in the future. If you have any plumbing needs, you should give him a call.

Kendall N.

2/16/2021

Rich and Adam are great! They showed up quickly with a reasonable quote. Another plumber wanted to charge me $150 just to give me an estimate! Rich not only gave me a free estimate (as it should be), he didn't charge me to check my water heater.

So far this dynamic duo has installed my beautiful new kitchen sink/faucet/garbage disposal and my son's new toilet. Next up is my new toilet as soon as Home Depot can get fix their inventory issues! Jolly Rooter is my new official plumber and I'm happy to recommend the guys!

ernest b.

8/15/2022

This is second time Rich has saved the day for renters at my property. He is the ultimate professional. Prompt, responsive and super efficient and knowledgeable.

Mark M.

08/07/2020 12:00:00 SA

Fast, friendly, and knowledgeable! Rick took the time to do things right at a fair price. Would definitely use them again!

Lazlo B.

4/24/2023

We had our clean out clogged and it turned out to also be broken. Jolly Rooter called me (I was at work. GF was home) and gave me an estimate to replace and came in under the estimated price. The clogged was cleared. I recommend highly!

Dakota L.

2/18/2022

Highly recommend their services. Quick and very efficient. Got through multiple toilets and a sink in no time. Staff were great and their response time was amazing. Would definitely use them again and again!

Brad F.

06/06/2023 12:00:00 SA

Helpful even for idiots like me who don't know how to properly use dishwashers and garbage disposals.

Tadd D.

10/08/2022 12:00:00 SA

Did a great job replacing a hose bib, prompt service with good price and communication

Bryan P.

06/02/2020 12:00:00 SA

Over the weekend I had water pressure issues and then noticed a small puddle forming under my water heater. I took to Yelp and sent out a blanket request to 3 plumbing companies. The only company to write me back, within minutes mind you, was Jolly Rooter. Rich is the owner and made sure I wasn't in immediate need. I told him, no it could wait, I didn't want to inconvenience him on his weekend and figured it wasn't a true emergency..? Once I mentioned the leak he addressed his concerns, sent me his blog post, and told me without a doubt he was willing to at least come by to investigate further.

The bad news was I needed a new water heater, the good news was Rich let me know he could be available the following morning to install it. Plus, he mentioned he would be available anytime before then if I was worried or god forbid, it started seriously flooding. He added, we are neighbors, like it was no big deal (he lives across town lol)..

I really did appreciate Rich and his team. He was professional, knowledgeable, courteous, and after all was said and done with the install, he stuck around the house to do pressure tests and check my regulator in the crawl space. I wasn't available to be around during this entire process. First thing through the door my roommates mentioned how awesome the plumber was! Thanks again Rich!!

5 stars!

Rachel T.

4/20/2021

Wow, these guys were so professional, showed up on time, did the job perfectly and the price was fair. Would totally recommend them to anyone.

R S.

7/29/2022

I had to call Jolly Rooter to come out and replace a bath tub spigot. Rich responded quickly to my call - and did his best to squeeze us in the same day. He was up front with his pricing - explaining all costs in advance. He found a separate issue with the shower head and replaced it also. Because he dropped it in the tub - he even offered to not charge me for the new shower head. He and his second were polite and friendly.
As a single woman - calling a plumber is a bit scary, never knowing if they are dealing with you honestly or not. I was completely comfortable with Rich - I felt like he was honest and trustworthy. I would definitely call Jolly Rooter again for any plumbing needs!

Paola V.

03/02/2022 12:00:00 SA

I was provided a quote and was scheduled the following week. Very professional and knowledgeable. Thank you for fixing my parents' water filter and shower valve. Highly recommended.

Tom V.

06/08/2022 12:00:00 SA

Rich was at our home within 20 minutes of having our water leak. He had Jake come out right away and went over all of our options for the repair. They are very reliable and highly recommended with any plumbing problems, especially if you need someone out quick.

Radium S.

4/16/2021

Jolly Rooter rolled in and immediately found my plumbing problem and fixed it. The knowledge and efficiency was superb. Excellent plumbers.

Wicked D.

8/20/2023

Rich is amazing. He responded to my service request within minutes and dealt with our emergency fast and efficiently. Not only that, but they offered to go through our entire house to assess all the plumbing, made several fixes they found along the way and outstanding recommendations. Very reasonably priced, and extremely knowledgeable. I highly recommend Jolly Rooter for their professionalism, thoroughness and incredible pricing.

They cleaned everything as they went through our home, leaving nothing out of place, and we now have someone we can always count on for all our plumbing needs. Thank you!

Mark S.

3/30/2022

I highly recommend Rich and his team. They were prompt and professional while replacing the water heater at the home we are renting. As renters, some companies view you as unimportant as you are not the ones paying them. Not Rich. He made us feel that we were as important as the owners. When we had a small problem after the installation of the water heater, he made sure that our problem was solved immediately and with a smile.

Jerry S.

3/13/2021

Their service was terrific. We agreed on a time for them to start work but to my surprise they came early and started working early (one gold star). The item to be installed was new and in the original box with all of the necessary parts. But that statement by the mfg. was not correct. So they jumped in their vehicle and drove to a place to get the missing parts, and returned so quickly that I was surprised they got that done so fast (two gold stars). They answered all my questions about both the product to be installed and the installation, and without me asking explained what & why they were doing (3 gold stars). They were both friendly and as nice as they could be (4 gold stars). From what they said to me before, during and after the work, I could tell they had my concerns solid in their minds (5 gold stars). If I need any future plumbing done, I will call Jolly Rooter!
Jerry S.

Chuck S.

03/08/2021 12:00:00 SA

If you need a plumber call Jolly Rooter! Our very old water heater started leaking on a Sunday evening and by Monday afternoon it was replaced. Rich came out to look at it, declared it an emergency and rearranged his schedule! He explained everything that he was going to do and why it needed to be done.

We also had him install a new garbage disposal and clear a sluggish drain.

When you are looking for a tradesman you are looking for someone who is knowledgeable that you can trust and who will treat you fairly. With Rich you get both! Highly recommend Jolly Rooter!

Tina A.

1/20/2021

Amazing experience. He picked up the phone immediately and came over as soon as he was done with another job to unclog the bathtub and also fix a clog in the kitchen. (There was sediment in the hot water pipe.) Fantastic experience. I highly recommend Jolly Rooter!

Sherise S.

03/11/2021 12:00:00 SA

Richard and his company are the absolute best. We have had them fix two issues for us know on two separate occasions and they went above and beyond both times. Customer service is superb and their work is top notch. Highly recommend!!

Tara L.

8/19/2020

Great service. I could not say one complaint. Rich got me in his schedule very quickly and was on time. He was very knowledgeable and helpful. I feel more knowledgeable about the plumbing in my house after he left. He listened to my concerns and helped answer all of my questions. He went above and beyond what was expected. He also like dogs!

Jigar P.

5/23/2020

Impeccable timing Rich! 25 minutes from Yelp contact to my door. Had a water leak under my sink and it seems that the original budget plumbing was deteriorating and Rich did not hesitate to show me the problem.

Rich went straight to work understanding all connections and giving me the outlook of cost which was affordable, especially to fix plumbing. I went ahead and gave him the job and 1.5 hours later, new connections and setup. All new fixtures and he sticks around just in case something does not look right.

Julia O.

7/31/2023

Rich answered his phone EVERY time I called, answered questions with patience and kindness, always arrived on time, AND did great and efficient work on various things we needed done in bathroom and yard.
His prices were very reasonable!
Rich and his work colleague were excellent.
Jolly Rooter will be my go to plumber from now on.

Catherine J.

09/01/2021 12:00:00 SA

Last Friday my toilet got plugged and wouldn't flush. The plumber I had used previously appears to be out of business, so I looked for another plumber. I hadn't used this service before, and was a little concerned that they are a relatively new business, having opened in 2020. Their BBB score is A, though, which was reassuring. So I emailed them for a quote.

The response was quick -- less than a half hour -- and precise. My plugged toilet would coast $129 to clear if the plug was in the toilet, more the plug was in the pipe to the main sewer line, and still more if it was in the sewer line. I asked when they could come out. They were booked through Monday mid-day, not perfect for me, but we had another bathroom. So we went with it.

They showed up when they said they would -- well, 10 minutes early. ;) They got to work, cleared the toilet fairly quickly, left it clean, and charged exactly what they'd quoted me. All good.

They also warned me that the toilet was quite old, hadn't be particularly high quality when new, and needed replacing to prevent frequent plugs. Our previous plumber had warned us that this was likely to be the case some time ago. So I asked for and received a quote to replace it with both an inexpensive and a best-quality option, to discuss with the property owner. (We rent.)

This sounds pretty routine for a good business, and *is* -- for a good business. Which is my point. :) These guys are honest, specific about costs and what needs doing, show up when they promised, and do the job, at least from this experience. They're on my list -- I will definitely use them in the future.

Ron R.

05/10/2021 12:00:00 SA

Great plumbers! Rich and his assistant were professional, friendly and punctual. He gave me the best price I could find on a new water heater - and completed the entire job on time with no hidden extras.
He is now my go to plumber for all my plumbing needs. Nothing but good to say about him and Jolly Rooter! FIVE STAR!!!

Ron R.

Stephen B.

07/08/2020 12:00:00 SA

Well, my afternoon got more or less cancelled so I thought I would take the time to write this up for my new favorite plumber, Rich Jolly. First, check out the about page on his website, where most people put their marketing bullshit to try and sell services. jollyrooter.com/about-us

I can tell you that my experience with Rich was perfectly in sync with his about page. No BS, this is really how he operates. He came out to check out the problem, was straight with me about the fact that someone had completely done a botch job on the entire kitchen plumbing assembly.

I even tried to get him to do a patch job on it to save my landlord some money, but he would not have it. We made an appointment for him to come back and do what amounted to a pretty major project.

He showed up on time, stuck to his original estimate even though I know it was more of a shit show that he originally thought where he had to rip out and re-pipe the entire thing, and was a top notch pro about it throughout.

If you are thinking about calling someone else, forget about it. If you can't get him, it is because he is super busy due to being super good. Reviews are 100% on target.

Chris W.

12/02/2022 12:00:00 SA

Rich responded quickly and diagnosed our leaky shower. Replacement cartridges were found and installed the next day. Very professional and I highly recommend.

Campbell V.

9/13/2020

Fast response time! Competitive pricing! Quality work! After trying 3 other plumbing companies without success (one had no idea what they were talking about, one couldn't schedule for several weeks, and one was a no-show), we found Rich on Yelp. What a stroke of luck that was for us! He responded to our request right away, and completed two jobs (replacing the pressure-reducing valve and water heater) within days. He and his co-worker were professional, courteous, and--most importantly--extremely knowledgeable. When they ran into our house-specific obstacles (because let's fact it, every place is different), they kept us informed and provided different avenues for us to choose from. We loved that communication and we continue to love the result of Jolly Rooter's work. Do NOT hesitate to call this awesome company.

Evelyn H.

6/15/2020

awesome guy! when he says 24/7 emergency he means it! we called a dozen other people that either left us hanging or tried to schedule next day. very friendly. would definitely recommend!

Michelle T.

08/01/2022 12:00:00 SA

Looking for a reasonably priced, reliable plumber?? Let me help you out a bit and pass along my recommendation for Jolly Rooter.
Turns out that I had hired Rich (the owner) a while back when he was with a different company. Now he has is own business and able to help people out directly.
I've had a leaky bathtub faucet for some time now, and finally got around to doing something about it. Of course I went to yelp to get some quotes. I sent requests to 5 places, and Jolly Rooter was one of the quickest to respond, and the availability to come out was within reason for what I needed (aka within 1 day), as well as give me an idea of what the possible issue was over the phone.
Rich came out, took a look at the faucet (actually pulled off the spout to see behind it), and was confident what could be done to fix it. A quick trip to the supply shop, and he had the drip fixed all within about an hour! yes, that included the trip to the supply shop!
It's been several days now, and there is no sign of any unauthorized drops, so I consider this issue fixed. Hopefully, I dont have any more plumbing issues, but if I do, I know who to call... Jolly Rooter.

Jena F.

6/23/2020

Had to call a plumber to unclog our kitchen sink drain as the clog was too far down the pipe to deal with ourselves without having to go under the house. Found Jolly Rooter on yelp. Because of the high ratings decided to give them a call. Rich the owner was very responsive and quoted a fixed price which held true. We received same-day service. Rich was timely, got the job done and even threw in some extras like replacing a broken fitting and a special pipe treatment for no extra charge, which was refreshing.
Will without a doubt call Rich next time we have a plumbing issue!

Beejaynevada ..

6/15/2022

I had a kitchen faucet leak. I had turned off the water. Jake came out right away fixed the leak and a few other things too. I so appreciate the timeliness and quality of service of Rich and Jake of Jolly Rooter.

Judith G.

11/30/2022

we called because we had a plumbing emergency, water was pouring out of our bathtub faucet and wouldn't stop. they said they couldn't get to us for two days, to me that's not an emergency service. They also wouldn't recommend anyone who could get to us sooner.

Gail O.

2/24/2023

Needed a garbage disposal replaced. Rich was able to get here in a timely manner and install a new one. Very friendly & professional. (And best of all, cleaned up after himself!) We have a new plumber for life...

Sherri M.

08/10/2020 12:00:00 SA

Super service! Professional and HONEST!! I called at 1pm thinking I had to make an appointment for later in the week, but no! Rich (the owner/operator) came in about an hour and a half. With a household of 6 kids and 3 adults I could not be without all working toilets. Rich inspected both of my toilets to be repaired. Gave me advice and a quote for the downstairs one that was not flushing properly, but still working. It is old and needs to be replaced. I decided to wait on that one for now. The upstairs one was the real issue, it was leaking and non-operative. Turns out that my feeder line was older than dirt, plus it was all one piece (valve and line) and needed to be totally replaced. Rich quoted me a more than fair price and had the work done in about 30 minutes! Top notch work and very honest. No mess, no hassle, and very pleasant.If you want a reliable plumber look no further! He will get all of my business. He should get your too!

Juan S.

1/20/2021

Great service. Scheduled a time for them to come and came on time and ready to work. He and his partner were quick and efficient. Lets you know what he's thinking the whole time which was nice. Highly recommend.

R T.

2/26/2022

Rich scheduled me for the very next Saturday and fixed my faucet problem the same day. He called before my scheduled appointment and was able to come early. They were knowledgeable and polite and got the job done quickly and professionally. They were nice to my pets and were mindful of the door when coming and going to be sure they were kept inside. Highly recommend.

Stevielynn W.

08/05/2020 12:00:00 SA

What an amazing company! I recommend anyone who is having plumbing/septic issues to call this man!!!! I called him with an emergency and he was at my house in 10 minutes! He snaked the drain at a reasonable rate and so quickly. He also replaced the cap for free!!!! He offers a 30 day guarantee! I will be using him for all my future plumbing/septic issues and I hope you do too!!!! Thanks again Rich for the awesome customer service, God bless!!!!

Joanne F.

6/16/2022

Kitchen faucet and garbage disposal installation during renovation was excellent. Rich sorted the plumbed mess created by previous owner and offered a cost saving suggestion regarding disposal size and brand. The fact that he quickly responded to my call and showed up with a cheerful demeanor, are indicative of his dedication to building a successful business, which I will not hesitate to use again.

G F.

7/19/2020

Mailed Rich at 7:30 pm Sunday with an apparent clogged pipe or bad valve. Rich made a couple of suggestions of things I should do to determine the nature of the problem before a house call. Performed these and determined that the problem was with an auxiliary connection that I had taken for granted as simpler than it is. As is stated he responded very quickly. Thanks Rich.

Matt S.

4/14/2023

Rich is awesome! He fit us in on short notice for a mystery plumbing leak under our kitchen sink and was incredibly helpful. We'll only be using Jolly Rooter for all of our plumbing needs. Thanks, Rich and your team at Jolly Rooter for your fantastic customer service.

Michael B.

9/24/2020

I called asking for help on a bathroom leak. He scheduled me a week out and then changed the schedule to the next day which I had no problem with. When he showed up to look at leak he just decided not to do it with barely any explanation, simply saying he didn't like the access. He didn't even look to see where the leak was coming from. He said he was the owner and he can turn down any job he wants.
Furthermore I called another plumber (Dirty Plumber) and they had the problem fixed in less than 2 hours.

Amy O.

3/18/2022

3/18/2022

Go figure... just got back home and opened the garage to a leaking water heater...

Quickly called Jolly Rooter to see if he was available...

Yup, within the hour he shows up..

Whew....

Thank goodness! Tomorrow I'll get a new water heater and accessories to go with it.

Thanks Rich for your dedication to taking care of your customers!!!

Steph B.

09/01/2022 12:00:00 SA

We called with a drippy kitchen faucet, they came same day between noon and 2:00, We were to,d of it's age they can not get the part in faucet, so best thing to do was to get a new faucet. They left and we ran and bought a New kitchen faucet. Called Jolly Rooter again around 2:00 and they said someone will be over between 4:00 and 6:00. Eric came back around 5:00 and replaced faucet and all is well. Eric did a fantastic job. Thanks Jolly Rooter!

Dani S.

8/23/2021

Rich was the fastest plumber to respond to me when I moved into a new home only to discover the water heater had failed and leaked everywhere. He came out as soon as possible to drain the tank for me and did so at a reasonable price. He's super personable too! I highly recommend Jolly Rooter to anyone in need of a plumber.

Andrea M.

6/14/2020

We called Rich early Sunday morning about our hot water heater not lighting and, just like the other reviewers said, he answered right away. It's not like I had a leak or anything but he still came out within hours and was able to get it up and running so that, by the afternoon, my hot water was back! We also appreciate that he took the time to explain what was going on and what to do going forward. And, on top of it all, he was friendly, on time and polite. I think we've found our new go-to plumber! Oh, AND he's a local business, not a franchise!

Ashley D.

1/15/2021

New Year's Eve festivities ended with a bang....meaning a broken toilet. I desperately looked on Yelp for plumber reviews and Jolly Rooter responded within an hour with a quote AND even came out on a holiday weekend! He took care of everything, picked up the new toilet, installed it, and disposed of the old one. And he got it all done in an hour! I am forever grateful for Jolly Rooter!!

Kelly O.

4/14/2021

These guys are legit. Every winter I have plumbing issues. Washing machine floods the basement, water backs up thru my bathtub, and my side yard floods with sewer water. He was at my house within 12 hours or so after I texted him my address. I had to leave for work just after they arrived, and by the time I got to work, they were already done. Water problems solved.

Christina C.

04/11/2023 12:00:00 SA

I had a clog in my main water piper. I called, Richard and he said he had some time at that moment and was close to me. He came over, sorted out the problem without charging a same day or emergency fee.

Super friendly, cleaned up afterwards and gave me some tips and product names to help keep my old pipes flowing.

Very reasonably priced and quick service!

Marissa H.

3/14/2023

If I could give Jolly Rooter more than 5 stars, I would! Rich and his team are amazing. We had an extremely loud noise in our pipes and we could not use our master bathroom. We called Jolly Rooter and Rich came out right away. He provided us with several possible scenarios, the last of which might require cutting into our sheetrock as we do not have a crawl space under our house. Rich said he would try some less invasive steps first to see if it would correct the problem. He was able to fix the problem and unclog our pipes without having to cut into the sheetrock! Not only did Rich and his team fix our problem in a timely manner, they were very reasonably priced. There are so many companies that might have tried to tried to take advantage of us but we were very fortunate to have found Jolly Rooter. If you are looking for a trustworthy company that will take care of your plumbing needs, please call Jolly Rooter! Thank you Rich. We will keep your business card on our refrigerator and we will recommend you to our friends and neighbors.

Carol C.

3/30/2021

I needed to have my kitchen faucet replaced. They were prompt, knowledgeable and friendly. I would definitely recommend Rich and Adam.

Brent B.

6/15/2020

Contacted Rich on Sunday night. Got an immediate reply. Arrived exactly on time at 10 am on Monday. Quickly diagnosed the problem and gave options of what to do, some of which would not have resulted in income to him. I chose to utilize his services to replace our kitchen faucet. Job was done on time and well. Rich was a delight to work with in every way - professional, skilled, and courteous.

Casey J.

3/27/2022

Rich has helped us twice with water heater issues. He is super responsive, trustworthy, professional, and his costs are extremely fair for the quality work that he does. It's really nice to have someone that you can rely on for a fast response, especially when it comes to plumbing issues. Can't recommend Jolly Rooter enough!!

Bahar J.

12/20/2022

Great people, they did an amazing job at unclogging my kitchen sink. Recommend them for everyone living in Reno, especially students (cool student discount )

DaniEl B.

06/05/2020 12:00:00 SA

My garbage disposal seized up and after figuring out it wasn't something I could do myself, I bought the part and put out a request for quotes on Yelp.
Rich Jolly, the owner, was the only one to respond within minutes and after asking a few questions, gave me a fair quote.
He also suggested that he may be able to repair the disposal and save me some significant money.
We set an appointment within 2 days, and Rich was on time to the minute.
Rich showed himself to be a compassionate and professional businessman, as when he learned that I was a senior on a fixed income, he also offered me an seniors discount.
Unfortunately the unit was unrepairable, but Rich still found a way to save me some money by keeping the old drain basket which was in primo condition.
Rich guarantees his work, which was fast, clean, efficient and affordable, and friendly.
I won't hesitate to use him again and highly recommend Rich Jolly to anyone in the Sparks area.

Addy F.

8/28/2021

Didn't use him, because he was very rude and for lack of better word grumpy. Insanely priced. Found another plumber that was much more reasonable and friendly.

Rebecca S.

11/26/2021

Very quick response and came out shortly after our request! Super helpful, and solved our issue quickly. They gave some advice on how to avoid the issue in the future, and we would absolutely use their services again.

David K.

3/14/2020

Oh my where to begin, a few days ago my water heater decided that it would like to permanently stop working and bust. I didn't know what to do because I am not trained in plumbing I leave that to the professionals like the owner of Jolly Rooter. He came out to my house immediately and before I could even realize it he had a new one installed for me and I'm now enjoying hot showers again. Lol
I contacted many different plumbing companies and this one was the only one that did not want to price gouge me. The price was very responsible for the amount of work that he did. I can honestly say that I highly recommend you using Jolly Rooter for all your plumbing needs they are fast, affordable, and honest. It was a pleasure doing business with them.

Bret P.

3/14/2020

Jolly Rooter is an outstanding operation. The owner, Rich Jolly, is extremely knowledgeable and professional. He has helped me out on several occasions and his work is high quality. His attention to detail is outstanding and his customer service skills are top-notch.

Jolly Rooter has handled a number of different plumbing needs for me and has relieved a lot of the headache that comes with plumbing issues. The response time shown by Rich and the Jolly Rooter staff is immediate and they schedule you right away.

Jolly Rooter is licensed and bonded, and follows all code. You do not have to worry about the work being done correctly, like you do with some of the other operations in town.

This business is up and coming. I highly recommend Jolly Rooter to anyone in the greater Northern Nevada area. Hoping I don't have another plumbing need anytime soon, but if I do, I'm definitely calling Jolly Rooter.

Brian A.

3/24/2020

I called Rich on Monday afternoon, he answered the phone and scheduled me a visit the next morning. He showed up promptly at 9 AM, gave me a reasonable estimate and proceeded to re-connect my fittings and plumbing work under the sink. Rich had all the parts and fixed me up quickly. Very smooth and professional experience, Rich is my new go to for plumbing.

Me J.

01/10/2022 12:00:00 SA

Great people, Rich Jolly was able to provide a quick quote, and him and his work partner came to install a t-valve and replace my water line immediately, fortunately for me someone cancelled and they were here 10minutes after they provided a quote through Yelp.
Will definitely save their contact and recommend them....

Thank you

First L.

07/02/2022 12:00:00 SA

Owner Rich is very responsive and he does care about your concerns and satisfaction. His team is experienced and courteous.

Katie R.

10/13/2022

I have a hands-free kitchen faucet. It just stopped working and I had no water in my kitchen. I changed the batteries but no change. I called Rich at Jolly Rooter and explained my problem. He as so nice and agreed to come out that day between 1-3. He showed up about 1:30 and immediately identified the problem with my faucet and fixed it. I asked him if he would replace my bathroom faucet too since he was here? I had the faucet. He was happy to do it and replaced that leaky faucet perfectly. He was very kind and helpful and cheerful. I'm very happy with the job he did for me. I'm going to have him come out after the first of the year and do some additional work. I highly recommend Jolly Rooter.

Karen P.

3/30/2021

I was so impressed that Rich Jolly called me back in ten minutes and fit me into his schedule that very afternoon to clear the clog in my garbage disposal AND he also fixed the leak underneath the sink and gave the sink a free deep cleaning for no charge. The overall bill matched his quote. He was courteous and efficient and he is my go-to plumber from now on.

Makinna B.

11/08/2020 12:00:00 SA

Showed up at the time he said he would. He was friendly, efficient, wore his mask without me asking him to, and explained every part of the process of what he was doing and what needed to be done along with pricing. He even came out the next day (Halloween) so install a garbage disposal when he could have easily told me to wait until the next week. Highly recommend!

Devon T.

12/20/2021

I had reached out to Richard for help with a leaky Roman tub, and he was completely honest about the project potentially being outside of Jolly Rooter's specialty and was quick to refer me to a professional who could handle it. He was punctual with responding and very helpful even though he wasn't the one to fix the problem. I'll definitely keep Jolly Rooter on my list of places to call when I need help again.

Megan M.

9/20/2021

Highly recommended! These guys are 100% professional and very honest. They came out, diagnosed my problem, and worked efficiently. Communication was fantastic. I would go back to them in a heartbeat!

Marilyn S.

4/28/2023

We had an emergency at our Reno rental. Landscape guy noted water heater leaking when he turned landscape wAter on. Found Jolly Rooter thru Yelp called Jolly Rooter late in the afternoon, all other plumbers didn't answer phone. Rich went next morning, assessed the problem and gave me bid. He completed work next day along with picture to back up work. You want quick, reliable and honest plumber? Call Rich at JollyRooter.

Gina M.

12/18/2020

Who comes out at 4 am when your water heater springs a leak AND then returns at 8 to replace it? Rich does! Thank you so much for your fast, kind, and honest service!

Howard G.

7/26/2022

Rich came out to install a water line, through my crawl space, and connect the ice maker in my fridge. He did the work efficiently, even though it involved crawling in the dark confined space, lying on his back while drilling holes up into the house. I am impressed with his work ethic and his commitment to customer service. He is never going to try to inflate his charges. You will find a professional work ethic and fair prices at Jolly Rooter.

Leni G.

5/26/2023

We are in the process of selling our house and the sink backed up. We needed someone to come over quickly so we called Jolly Rooter. They were here the next morning and got the job done FAST! They were very nice, professional and very reasonable. Would definitely recommend them.

Nana R.

03/01/2021 12:00:00 SA

Rick was here on time and took care of my problem the same day. Was professional and took time to make sure I was satisfied. Will call him again
when I need more done.

Rich O.

10/02/2020 12:00:00 SA

Shows up in a mask! Covid aware and compliant. Best is the clear communication about expectations and estimates along with great quality work. We had a great experience on the plumbing part of our floor and kitchen install. Very professional.

Jennie L.

04/03/2021 12:00:00 SA

We've experienced slow drains in both of our bathrooms off and on for 5 years, experimenting with a variety of DIY remedies...we finally decided to engage a professional. I reached out to Jolly Rooter through Yelp, they scheduled a time to check things out within a couple of days. They gave us an appointment window, ended up calling us about 30 minutes before the appointment to tell us they were running ahead of schedule - which worked out perfectly for us. What I had fully expected to be some drainage concerns under the house, turned out to be old drains with years of hair build up that needed to be snaked... and a couple of really old toilets that were due for replacing. He gave us the option to purchase our own toilets from the retailer of our choosing or he could buy them for us - there was no pressure. We opted to do the shopping ourselves, and were provided the specifics as to which types of toilets they recommended and all the specifications that were necessary for our existing set-up. He also explained to make sure the box wasn't damaged and even to check the toilet to make sure it wasn't damaged - because that's their biggest issue with consumer purchased toilets - the boxes (and subsequently the toilets) are damaged prior to them ever having an opportunity to do the installation.

We purchased the toilets and a new bidet for the master bathroom and Jolly Rooter was able to install them the same week. In addition to normal flow drains, we have 2 new toilets installed for a very reasonable price (thank you stimulus dollars). The installation process was professional & clean. Jolly Rooter was easy to do business with and I will definitely call them back for future plumbing needs.

Nancy H.

7/20/2020

When I put out a request for service, Rich was the first to respond. We made an appointment & he kept communicating with me to reassure me that he was able to make it at the time we scheduled. He was professional, prompt and personable. He started his business just a few months ago & I'm glad he did. I had several leak issues with my kitchen sink and he fixed the one I'd already identified & found the 2nd leak (broken disposal) and replaced it right then. Price was resonable & he was friendly & clear about what he had to fix. As a female, I especially appreciated that he was not the typical condescending male plumber. He also came wearing gloves & a mask. Thanks Rich! I'll use you again & am very happy to recommend you to my friends.

Cathy T.

7/18/2020

Found Jolly Rooter on yelp because of their great reviews and they did not disappoint. Rich came out on Saturday morning to check a potential water leak. He was courteous, friendly, and honest. His price is very reasonable considering he came out on a Saturday. We actually called him again a second time for a different issue. Definitely recommend him to friends.

Tara J.

02/10/2021 12:00:00 SA

Rich just saved the day for us here!! His prices are affordable, he quickly resolved our issue and gave us some great advice. I'd highly recommend his services and we will definitely be calling him if we have any more issues. Thank you Rich!!!

Kelsey B.

8/20/2023

Jolly rooter and team are amazing. They were the first to reply on my Yelp message and were prompt on answering all my questions. They arrived on time (even offered to come earlier since they finished a job early), assesses the toilets issues, confirmed the the parts and price, brought parts needed to fix issues (note send them photos and model numbers of toliets etc via a Yelp message, this helps them get parts in advance), and fixed them. Great value price point too. Very friendly and nice team. We found our new plumbers for living in nevada. We will be in contact for future needs of plumbing. Thanks again so much!!

Sasha M.

9/17/2021

Rich and his crew are timely, honest and reliable. Thank you, Rich! You're a real professional and expert in your field.

Richard B.

5/19/2021

I had some weird stuff happening with my kitchen faucet that I couldn't figure out on my own. I called Jolly Rooter to see what they could do. They scheduled me a couple days out, then called me a few hours later to say they'd had an opening and could come out that day if I was available. They came out, told me what was wrong (I needed a new faucet) and said they'd come out when originally scheduled to install a new faucet if I went out and chose one.

Owner Rich Jolly and his apprentice Adam arrived early to do the job. They were friendly and professional and went way beyond the call of duty to make sure the equipment was installed the right way. My kitchen counter had an extra hole that they offered to install a soap dispenser into for free. It didn't end up working out due to a structural issue under the sink, but I really appreciated the attention to detail and their commitment to doing the job correctly and completely. They plugged the hole to make it look as good as possible.

A great experience overall and I'll be calling them back to do some work in my bathroom before too long.

Alyne L.

06/02/2020 12:00:00 SA

Rich was very polite, professional, honest and on time. He also helped us with all our questions and went above and beyond to make sure we had everything taken care of. Thank you Rich

D. Z.

9/14/2023

Jolly Rooter was the first to respond to our request for a quote for a new water heater and was the only one that offered to come to our home to do the quote. Rich Jolly (the owner) and Ryan were both very nice, easy to talk to, and didn't mind answering all our questions. We ended up going with a tankless water heater which required a LOT more work than just replacing a water tank. Talk about complicated plumbing! These guys know what they're doing and they did a fantastic job. It looks really nice and the heater works perfectly. I love not having to wait so long for hot water AND not wasting so much water while waiting. I feel like I'm saving time and water and also gas and electricity since it's only on when the hot water is turned on.

Thank you Rich and Ryan! We will definitely be calling Jolly Rooter for all our future plumbing needs.

Highly recommend!

David O O.

3/19/2022

Another 5-star service for Jolly Rooter. We came home from a few days in California and found the water heater (WH) leaking. Called our favorite plumber (Rich Jolly) and he responded immediately and said he will be right over. Sure enough, he came to disconnect the WH and did some preliminary plumbing while ordering the parts for the next day installation. He found that our cold and hot was installed backwards(?!) to the WH since the house was built. No wonder we ran out of hot water so fast! This was completely unexpected and Rich was shocked too. His very competent staff (Scott and Ryan) came the next day and installed a new one. We are so happy at the response and service! We recommend Jolly Rooter to anyone!

Kamrun Ahmadi ..

6/20/2023

Did not have Rich come out to perform service, but can say we really appreciate his responsiveness and breadth of professional experience that he has to offer!

Skye M.

9/26/2020

Jolly Rooter was really quick to help with our emergency plumbing need. Professional, friendly, and courteous. Highly recommend!