Best Businesses in Minnesota

Update: The overall installation of the HVAC system went smoothly.  

However,  the follow up Erickson's did regarding the scheduling of the city inspectors was absolutely horrendous.  We scheduled 3 different full days with an Erickson Plumbing/Heating employee to block off entire days to wait for the City inspector to show for the inspection of the electrical on the the Unit.

All three times Erickson's assured us someone would be coming from the City to inspect the electrical connection.  Granted we know this is a separate entity than Erickson's Company, however they are still responsible for ensuring the task is completed per the contract and agreement.  All three days wasted waiting.... and waiting..... and waiting....

A suggestion would be to have the Erickson's Manager call the supervisor of the City employee who continually failed to show at the address as promised.  GET THE PROBLEM FIXED!  Use problem solving techniques and fix the solution rather than just scheduling another time slot in which a no show would transpire.

Satisfied with the quality of work, but dissatisfied with the problem solving, intellect and ability to adjust to a changing environment.

Update: called them out to fix the HVAC system they installed 3 years ago.... they said it'd only be a $180 call out.  Turned out to be $500 because the technician they sent was brand new or it seemed like it because he didn't know how to do anything and therefore had to call someone and have another tech on the phone walk him through on how to fix it.  They charged me the time for his ignorance!!! Horrible company.

I recently found out that had a gas leak in one of my pipes and didn't know a plumber to call.  I happened to be out walking in my neighborhood that day and came upon a plumber getting into his truck after completing a job and he was on his way home.  I stopped him in the street to see if he might be able to take a look at my gas leak and he was kind enough to do it.  He fixed the leak and lit all of the pilot lights on all of my gas appliances (without me asking) and could not have been a nicer guy.  This is a family owned business, and I am so impressed with the service that I received, that I will always contact them for my plumbing needs.  And I have referred them to others.

Excellent service!! We started off with a Nest smart thermostat install. Later found out there was quite a few problems due to the old contractor. Rumpca went up and above to install new wires which we found out the old contractor had cut and replaced with an older two wire thermostat. Then when we had everything wired in to check for heat/AC. The A/C we found out wasn't working because of a connection problem. Rumpca did a great job of getting back to us and fixing it right away in professional manner. I would definitely recommend Rumpca to anyone who might have multiple issues or has no idea what is wrong with their system. They answered all of our questions and stayed available for any other questions we had.

03/01/16 = Tom and Jim came out to our house to repair leaking plumbing under our kitchen sink. They also installed new fixtures that we had purchased. They showed up early and were friendly and professional. There were a few curveballs due to the 1958 construction of our house. No problem with these two pros...they had all the repairs and replacements done in a few hours. They took the time to explain to us what the problem was, and how they were going to fix it. Not only would I call them again if I needed to...but I wouldn't mind if they were our neighbors. That's how nice they both were. Truly a credit to their company and a testament of great service from Marks Plumbing Service.
Feel confident that you will receive great service, professional attitudes, and a FAIR PRICE from this company. I have no affiliation with this company other than being one of their customers. Give them a call and be ready for excellent results.
Tom & Heather - Fridley, MN.

I've used Pete to help me finish my basement bathroom as well as a bonus room bath.  I've also given his name to many of my friends for their projects such as toilet replacement, leaky faucet repairs, and used him at our place of business (flooring replacements).  Pete always responds and gets the job done when we need him to!

I had a new vanity installed along with new shut off valves. Also a new toilet and in the kitchen all new faucets, including a dishwasher hook up. Just sorry I didn't need a new water softener. Ok, maybe I am not sorry about that. Service is prompt and prices are good. This guy knows his stuff.

We just bought our first house and Nick put our minds at ease immediately! We had had several other plumbers come by, surprise us with fees and not fix the issues with our house, but Nick was incredibly thorough, patient, prepared, and super professional. He took the time to educate us on everything plumbing and tubing, gave tips on safety and winter preparedness, and was just overall a super cool guy. We are so lucky to have found our plumber for life!

The team came in and tackled the job - all without a drip.

Very diligent and friendly, very capable.  

Had to coordinate around a granite install; no problem.  

Price was reasonable for how long they were here.  

Need more skilled trades like these guys!

I apologize for the previous review: your company actually helped after Top notch Plumbing would not come back to take care of fo the problem.
I confused the names.  Sorry and thanks again for the quick response.

Our pipe was leaking through the top floor bathroom and into our office area on the first floor. We needed emergency services and Hibernian was there. He showed up on time, had the right PVC piping to solve the problem, and fixed our issue. He was engaging and so helpful! The price was much less than anticipated. He saved our 4th of July weekend! Amazing professionalism, fun conversation, and our new go to plumber! Will be recommending him to all our friends!

Stillwater plumbing helped us with our Rennai tankless hot water system when no one else would. John is reliable, honest and knows what he's doing. Thank you for your maintenance and driving so far to get to us. We appreciate your reliable service.

Nate is a great plumber, does awesome work at reasonable rates. Extremely reliable, and very knowledgeable. He's my go to guy for all plumbing needs. Save your time from doing research on finding a plumber, and give him a call. You'll be happy you did.

We had a rubber dog toy go down a drain and completely plug it up.  We had tried to snake it, hook it, but to no avail.   Mr. Donahue and his assistant came out early in the morning and took care of our drain within a few minutes.   I know he had four other clients to take care of that day, it was hot and he had four other air conditioners to fix for other people.  I am glad he could squeeze us into his busy day and take care of us so promptly.
He drives around an old classic truck which is just cool.

The owner, Matt, did an excellent job. He was very professional, took the time to answer questions, and was very punctual. Both visits he said he would be there at 9AM and both times he was exactly on-time. In the past I have called the bigger guys with flashy vans and been left waiting...and waiting...and eventually the 2 hour window turns into more like three or four hours.

I will be using Matt and his team for all my plumbing needs in the future!

We had just moved into our new home.  As new homeowners we had heard that inevitably something will break when you move into a new house, but didn't expect it the very first night.  After throwing in a load of laundry, I went into a basement closet and felt wetness on my feet.  We did a search to find John's Sewer and Drain and had a great experience with Nick. He was able to unclog the drain and reassure us that our sewer was in good shape in general.  Don't hesitate to call.

TLDR: Fair estimate (based on multiple estimates), efficient, got the job done, and answered long lost of questions with helpful info.

Water heater leaked and Devon came out for free estimate and was straight forward with what needed to be done while providing a fair quote. Provided answers to all additional questions while recommending a restoration service to handle the flooded carpet.  Matthew did a great job of performing the work the next day. Very efficient service as needed with a busted water heater. Even corrected the water softener fittings that needed additional service.

Called and made an appointment for a quote.  They told me the date and time.  The Plumber never showed up.  I called and they told me there was no record of my appointment.  Make sure you call back and double check with them or you might take a day off work for nothing.

Needed some plumbing work done on the shower and had no water in the entire house due to no shutoff valve. I called SNS in the morning and was told I would be contacted by someone. Three hours later I called back after not hearing from anyone and was told someone would call me in fifteen minutes. Two hours later I called for the third time and said I still had not heard back. I was told that it would be mentioned I had called three times and someone would get back to me. No one ever called to see if they could help. I had read good reviews on this company but did not have a good experience on my first attempt.

So, a few months ago the owner called and said they would send us a check for $100, which would bring the total cost closer to what would have been more fair/appropriate.   We have never received a check, and now the whole mechanism for the drain they installed is failing.  Seriously???