Best Businesses in Minnesota

Ken was wonderful! We had a pretty big issue with our sink where he had to rebuild all of the piping under the sink. We had company coming in and needed him ASAP. He came and fixed it, even put in our new dishwasher. We will definitely be using him for all of our plumbing needs!!!

I called a few local plumbers on Monday the week of Thanksgiving. Two gave me the runaround. One quoted me a very extreme price for what I thought was going to be a pretty routine job. And another literally hung up on me. When I called La Brash, I initially had to leave a message, but was called back within seconds. They were booked, and given that it was only two days before Thanksgiving I figured it was a longshot. I was told that he would try to swing by if he could. Not only did he make it work, but he was courteous, knowledgeable, efficient, and offered a very reasonable price. Not only would I HIGHLY recommend their services, but I am currently considering other plumbing work that needs to be done around here.

These guys are first-rate plumbers -- all of them. I called them on the recommendation of my electrician ten years ago and I've never looked back. They've diagnosed a cracked pipe in my kitchen wall, replaced broken shower and bath faucets, fixed a leak in a dishwasher line, installed a new garbage disposal and handled the plumbing for an extensive kitchen remodel. Everyone at Pipe Right is smart, quick, reliable and trustworthy. I can't recommend them highly enough.

I got a water conditioning system with the house I bought.  I didn't know if it worked or what the story was with it.  Tim's came out, gave me information about the system and ended up replacing it as it was over 30 years old and much better systems were available.  They got the job done all same day, so I was pleased with that turn-around a lot.

I called in the morning and was taken care of completely three hours later. Service is very friendly, professional, and educational. Prices were reasonable as well. I will definitely use again for future plumbing problems!

HSA Warranty assigned this guy. First appointment was 1 month ago, not only did he not show up between 11-1, no call, no text, nothing. Finally texted me at 9pm that he was at some other job all day and that we'd do same time the tomorrow. Fine, things come up. Next day, same exact thing - no show and zero communication. After calling HSA multiple times, they contacted him and a week later (yes, an entire week), he finally calls and said he was under the weather. We reschedule for the following Monday. Monday comes, EXACT same thing. 6 hours past our window and after I texted him multiple times he sends me some picture of himself covered in dirt saying he was fixing pipes all day. This guys business is a complete joke and he has no respect for any sort of communication. Called HSA and got him thrown off our repair. Avoid this guy at all costs unless you're looking for a month to go by without him ever stepping foot in your house...complete waste of time, basically anyone you choose would be better than dealing with this guy

My Home Warranty set me up with him to do work on my water heater.   I have called him twice to try and set up an appointment no call back or anything yet his voice mail says he returns calls the day he receives him.  My home warranty said I would be getting a call from him yet almost two weeks later and no return calls him I will be calling my home warranty to get another company to come out and do the work. After reading these other reviews I'm not sure I want him to even come out to my house.  Horrible customer service for someone who can't even bother to return calls.   Probably best to find someone else.

This plumbing company has the nicest, caring staff I have ever worked with, responds promptly and stayed in communication every step of the way. When providing the service in my home, the plumber was respectful keeping the mess to a minimum and made sure that the space that he worked in was restored to order and looked like he had never been there! I highly recommend this company.

The WHOLE time, this plumber told me about how juicy his pear was. He told me it was ripe and other inappropriate things. It disgusted me and my 37 year old son who lives in my basement. He told me the plumber was fruity. I guess that explains why he likes pears. He left me in a state of confusion

I would have to echo Emily's 11/4/13 comment.  This plumber was recommended by the person who inspected our 1910 house in St Paul.  I called for a plumber and they never showed.  The office person was polite and apologized and we rescheduled for next day.  Again they never showed or called.  I had a separate appt for the company owner to stop out to give an estimate for replacing galvanized water lines with copper.  He too never showed and no one called.  Now that I see the comments on yelp and insider pages, sounds like a good thing they never showed.

I just happened to be in Rice Lake when I got the call our water heater was not working, couldn't re light the pilot, and it was leaking, I bought a water heater right there on the spot, hauled it home, but made phone calls to plumbers in the area, and got this crook who was given the fact that I was going from a 30 to a 40 gallon tank, and it was taller, but plenty of ceiling space.  He first said 200 to 500 (should have known right there) but after calling another plumber who was busy till the next day who was fine with 250 to 300 for the job, decided to go with Colin's plumbing who agreed to MATCH the price.  BIG ERROR...should have gone with my gut when he walked in 2 hours late and said I didn't know there was a T so that will be 400 instead.  I should have shown him the door.  The T was cutting one pipe and reinstalling the shut off about a foot higher with solder.  He wanted to use a shut off by the well pump, and when he got to the pump he started banging and shaking it, trying to screw it up I think till I told him to knock it off.  Now after he left, my furnace which was right next to the water heater is not working, and when I called him to ask him what he had done to the furnace, he swears he didn't touch it.   He refused to remove the old tank, said it would cost me another 400, said I saved 500 by buying my own 500 new tank, he would have charged me 1,000 for it.  I never got a receipt for the money, and I will NEVER call him again, as he is basically a crook that takes advantage of elderly people.

I trusted this company earlier this year to fix a bathtub leak.  They were not cheap - but I thought if it was fixed- fine.  The leak is still happening and now reveals damage to the ceiling.  It was not inspected thoroughly... they did the cheapest, quickest fix...  

I called them today - to tell them its still leaking - and he said they cant come back for two weeks.  I told him it was damaging the ceiling and dripping on the bed... he said that two weeks was the best he could do.

Think twice before you call - they don't care for ongoing business - or - warrantying their work in a timely manner. BEWARE!

Would never do business with this company. Very unprofessional. Very dangerous while driving.

I needed a simple exterior water spigot fixed or replaced due to a malfunction back flow protector. Hero's technician was very pleasant, but the price tag quoted by their office was ridiculous. $750 to fix it and $1400 to replace it. I paid the $60 service fee and said goodbye. Then I went to Angi's list and had a plumber here the next day. The new guy replaced the whole assembly and I was charged $350. Clearly Hero was way overpriced. $1400 for a water spigot! Really??

Please don't use their service! It's terrible! They don't even deserve a star. I had an appointment with them to fix gas leak from 2pm to 5pm. But nobody showed up. I called them and they said a technician will call me back shortly. I had to wait for another hour but nobody call me! I called them again and they kept saying a technician will call you. Seriously?? I waited for another 30 min and finally they called me back. All that technician told me was they have to reschedule my appointment to 3 days later. OMG... They don't even respect their customer at all. So  if you consider to call them for a service, please DO NOT!