Erickson Plumbing, Heating, Air, Electrical

I finally got around to getting the living room electrical issue addressed. The cats had a huge fight some time ago, and I'd lost power to 3/4 of the room. Because I figured that it was going to be a pretty spendy proposition, I hemmed and hawed about it.

When I finally broke down to address it, I used the Yelp Get-A-Quote feature to find reputable companies to get the job done.

Erickson was one of the responding companies. They were not the company who promised me the cheapest rates. Their contact was professional and friendly. After giving my phone number, I was called by a young lady who asked me to return the call if I was interested in having them work on my home (I was in my 10,000th Zoom meeting at the time of the call).

I called back and was asked a few more questions about the issue and I explained that I believed that one outlet was the source of the problem and that fixing it would end all the other problems. I was told that they bill for time and materials and that the cost would be around $200, depending upon the amount of time the electrician would be working. This was in line with the research I'd done on outlet replacement costs.

I took a deep breath and accepted the time slot of 7:30 - 9:30 Thursday. This was a quicker time than some of the other companies had available, and I didn't want to wait any longer.

Dean was right on time and got right to work inspecting what needed to be done. We chatted a bit as he was preparing to get into the outlet. I showed him down to the basement to ensure that the circuit was off. He'd mentioned several things about the wiring and such while down there. I've made mental notes of them. Before going down, he tried to use a device that would read the current but couldn't get it into the outlet (it was pretty melted).

After taking apart the outlet, which was very crispy, he explained that the problem was the wiring in the outlet itself and that my cats fighting didn't cause the overload. It was a fire waiting to happen. I wasn't happy to hear that, as I've now got concerns about all the other outlets in the house.

It didn't take him any time at all to switch out and correctly rewire the new outlet. This was probably the best $205 I've spent on the house thus far.

Dean was friendly, professional, and fast. I'm feeling quite happy that Yelp has helped me go three for three with service professionals coming to work on things in my home. I know that I'll be calling Erickson for anything that comes up in the future.

Quick reply, short wait for the appointment, great professional Todd. Thrilled to finally have spigots and a hose in the front and back. Todd was consultative and instructive. Pricing was very fair on a T&M basis and half the quote of some other fixed price vendors. Can't say enough great things about this company and wonderful experience!

We have used Erickson for our heating and air conditioning since 1989 when they installed central air conditioning in our 1916 vintage house which had a boiler and radiators and thus at that point in time had no duct work.  At the time Erickson was one of the few HVAC contractors who did this type of work. It was very complex with part of the system outside and the air handling system in the attic.  Installation involved running piping from the outside, downstairs compressor to the attic and then installing duct work from the attic to the rest of the house. They were able to do this without damaging the house and with minimal disruption by running the ducting in the closets. The system functioned very well for 25 years until we had Erickson replace the mechanical components with a newer more efficient system recently.  They also replaced our old original boiler with a new high efficiency boiler when our old boiler was on the brink of failure.  The old boiler was one of those old cast iron monsters but they removed it without causing damage or a huge mess.  They have provided us with scheduled maintenance for years and the technicians Jason and John are very knowledgeable, friendly and courteous. I am a mechanical engineer by training so I know that these guys know what they are doing. The advantage of working with a relatively small company like Erickson is that they know you and your system and you know them.  When we have had to reach out to the owner Zack Erickson he has always been very accessible and courteous and he knows HVAC. I highly recommend this company and have a hard time understanding the negative comments.

I had an issue with my furnace. Service was excellent from my very first call to the actual visit.  I never felt patronized.  I felt like they were just really interested in making sure I got my issue solved and that I understood the problem and solution.  They were friendly and professional.  I will definitely use them again.

I contracted Erickson to replace several old nasty furnaces in a rental property. Zach gave me a fair quote, responded quickly to all of my questions wasn't pushy at all regarding making the sale.
Their crew showed up on time on the date promised; we're professional and polite with the tenants and completed the work in the time frame allotted.
Very pleased, defiantly recommend them and would hire them again.

Had a problem with a couple of GFI outlets in the kitchen, and Dean came out and took care of it in a half hour. Very nice guy and did a great job at a great price! Thanks!

When we bought our house, it had significant plumbing issues that needed to be addressed. The listing agent for the house had used Erickson for winterizing the home, and since they were already familiar with the house's quirks, we used them for our plumbing issues. Every single time I called the Erickson office, Zach went out of his way to help me. His staff was great - knowledgeable and able to put things in non-plumber terms for me. We will use Erickson again, although I hope we don't need to.

We bought a house knowing that the outlets needed to be grounded. I scheduled a time for someone to come take a look and give us a free estimate. Joe arrived and I told him what we wanted done and he did a very thorough job walking through the house, checking outlets, and explaining things. It took some time before we had the finances to schedule the actual work, but I was pleasantly surprised to find they were able to get us on the schedule within 8 days from my calling to schedule. I was also happy that Joe was able to come back to do the installation as he already knew what we were working with. The job ended up taking  slightly longer than expected because of some faulty wiring in the house, but Joe was sure to check in when his estimated time was up and give a progress report and make sure I was okay with him continuing work. The total cost ended up being almost spot on with the estimate. I really appreciate the thoroughness of Joe's work and will certainly be reaching out to Erickson to schedule future projects.

We had a leaky utility room faucet that was fixed the same day that we called. We were very impressed with the level of professionalism that we received from the time that we called to when the gentleman left our house. We will definitely be using them again in the future.

We have worked both personally and professionally with Erickson and highly recommend them for all plumbing,heating, and electrical issues!

Update: The overall installation of the HVAC system went smoothly.  

However,  the follow up Erickson's did regarding the scheduling of the city inspectors was absolutely horrendous.  We scheduled 3 different full days with an Erickson Plumbing/Heating employee to block off entire days to wait for the City inspector to show for the inspection of the electrical on the the Unit.

All three times Erickson's assured us someone would be coming from the City to inspect the electrical connection.  Granted we know this is a separate entity than Erickson's Company, however they are still responsible for ensuring the task is completed per the contract and agreement.  All three days wasted waiting.... and waiting..... and waiting....

A suggestion would be to have the Erickson's Manager call the supervisor of the City employee who continually failed to show at the address as promised.  GET THE PROBLEM FIXED!  Use problem solving techniques and fix the solution rather than just scheduling another time slot in which a no show would transpire.

Satisfied with the quality of work, but dissatisfied with the problem solving, intellect and ability to adjust to a changing environment.

Update: called them out to fix the HVAC system they installed 3 years ago.... they said it'd only be a $180 call out.  Turned out to be $500 because the technician they sent was brand new or it seemed like it because he didn't know how to do anything and therefore had to call someone and have another tech on the phone walk him through on how to fix it.  They charged me the time for his ignorance!!! Horrible company.

We bought an 85-year-old house and that means one thing - galvanized pipes.  Otherwise known as swiss cheese, aka, going to leak and burst whenever I feel like it, aka, go ahead you cheapo and roll the dice and not replace me.

I know a plumber back east and he told get rid of the galvi ASAP.  Um, ok.  So I called a few plumbers.  Some were really cheap, like do the math and you wonder it takes X days and Y material, how do you stay in business?  Another big shop in town was very expensive and seemed like they were adding little things here and there to the estimate.

Erickson's guy, Mike, was very nice and was thorough and was clear on not needing things that the other high-priced shop proposed.  He explained the residential codes to me and why I did not need certain things.  He did preface that this was not going to be cheap.  He walked through all the things that needed to be done and how long it took and I realized that this was going to take several days of someone working all day and knocking out walls and ceilings. This was a big project.

Their estimate was expensive, but still about 15% lower than one of the other big guys in town.  But, I got a good feeling about them.  So I gave Erickson the work.

They came in an installed pex and ripped out all the galvanized across 3 floors of my house.  They did an excellent job and would not hesitate having them back in the future.

We have had two urgent problems. A toilet had parts snap off in the tank - no flushing. We briefly debated do it ourselves.  We found Erickson Plumbing on Yelp and connected with them. A very nice gentleman showed up promptly and solved the toilet problem.

We've been missing a programmable thermostat. We revisited Erickson and they quoted us a fair price including bringing a thermostat. A very nice lady, Marie, showed up and made it all happen. It's great to wake up to a warm house. Okay

We found this company on Yelp.  We first started communicating over Yelp messages.  They said they would call me on Monday and they did.  We scheduled them for next Tuesday and they were on-time.  I really liked the text message reminders and a picture of the electrician before he arrived.  

We had a new outdoor light installed above our front door and two new outdoor power outlets.  He had a difficult job because the light had to be 50 years old.  I was right. It had Stucco over the inside electrical housing bracket.  After a few hours he had successfully completed the work.  There is zero chance I would have completed the installation.  After that we moved to the garage.  I moved everything from the walls and began drilling holes for the wiring.  I went back inside to take a few meetings and before I knew it he was done.  Great work!

Great company to work with. The electrician, Joe M., arrived right at the scheduled time. He quickly assessed the job I had in mind and recommended the best solution. I am extremely happy with the results and the cost of the job. I would definitely trust Joe and Erickson Plumbing, Heating, Air and Electrical of Blaine to do work for me again.

I hired this company to help with electrical work in my new house. An electrician arrived on Nov 29th and I talked to him about the 5 or so things I needed done, such as installing an electrical outlet outside and new ceiling lighting and fans. He didn't do any actual work on the visit, nor did he charge me, but he also never followed up. I called the company on Dec. 7th to follow up on getting the work done and they said they needed to issue a quote first. Here it is now Dec 17th and I still haven't heard anything from them.

This was a good experience. The guy who came (Joe) was really a super guy and he did a good job. Cleaned up after himself and explained everything he did. I need a reliable plumber in the rolodex and I will call this company again. The price seemed fair for the work he did and better quote than I got somewhere else.