Best Businesses in Minnesota
Great service, but work hard and charge hard as well. Quotes are always under.
For the labor, they charge prep time, clean up time, work time, and wait time (waiting for water turning on, waiting for inspector....) as well. I could understand that the plumber didn't want to wet my CONCRETE BASEMENT floor, but it costs me another 10 minutes of labor to wait until the water doesn't come out from the pipe anymore.
The coordination is poor. The plumber didn't show at the first appointment.
The material is good quality but three, four times more expansive than the most expansive you can find at home centers. Just like other reviews mentioned.
For the labor, they charge prep time, clean up time, work time, and wait time (waiting for water turning on, waiting for inspector....) as well. I could understand that the plumber didn't want to wet my CONCRETE BASEMENT floor, but it costs me another 10 minutes of labor to wait until the water doesn't come out from the pipe anymore.
The coordination is poor. The plumber didn't show at the first appointment.
The material is good quality but three, four times more expansive than the most expansive you can find at home centers. Just like other reviews mentioned.
1465 Selby Ave, Saint Paul, MN 55104
Steve is an amazing plumber! He was able to come and fix our leaky tub pipe in less than 30 min and did a fabulous job! He was professional, courteous and a wealth of knowledge, explaining everything to me as he worked away on my rusty pipe. I will definitely use Steve again in the future for any plumbing issues that may arise and I strongly suggest you do the same!
2227 6th St, Minneapolis, MN 55418
Had my boiler serviced by Kelley from Jake the Plumber today...very happy with his work, and with the overall experience with Jake the Plumber!
Kelley was very friendly and knowledgeable, and didn't seem to mind me being around, watching and learning...educating me a bit, answering questions. Also very friendly with our kids. Got our boiler back up and running after some efficient troubleshooting.
After having called around to a lot of the other plumbing and heating companies, I was very turned off by the few bigger ones charging a hefty service call / travel fee (ranging from $68 to $149)...just to come out to see what's wrong / give you a price!...and then hearing in reviews they quote very hefty, flat-rate, non-transparent fees. I liked, first off, that Jake the Plumber charges hourly -- then you know how the pricing works before getting into it...and, for me, I don't mind being around to make sure they work efficiently, not working up the clock.
To that end, I REALLY liked that they gave me the option to text or email photos of my boiler / the issues needing addressed, and Kelley was able to call me the evening before service to ask me more detailed questions and get an idea of what was up, giving me a ballpark range of how many labor hours the job should cost. They do have a $68 travel fee (halved when you commit to service)...but with that call from Kelley, I at least had an idea of what I was getting into -- enough to feel comfortable committing with the travel fee beforehand.
He was running a little bit behind schedule after having to track down a unique part for my boiler but called before he was actually late to let me know, so I was never wondering (all fine with me).
The only thing I would suggest / appreciate in the future using Jake the Plumber, is that they have a detailed list of parts on their invoices -- was left to Kelley's memory when I asked him how much all the parts were. But, all sounded about right, so I took his word for it.
Very happy...boiler's running better than ever! Thanks again, Kelley!
Will definitely use one of their free quote Friday's for a new sump pump quote in the near future!
Kelley was very friendly and knowledgeable, and didn't seem to mind me being around, watching and learning...educating me a bit, answering questions. Also very friendly with our kids. Got our boiler back up and running after some efficient troubleshooting.
After having called around to a lot of the other plumbing and heating companies, I was very turned off by the few bigger ones charging a hefty service call / travel fee (ranging from $68 to $149)...just to come out to see what's wrong / give you a price!...and then hearing in reviews they quote very hefty, flat-rate, non-transparent fees. I liked, first off, that Jake the Plumber charges hourly -- then you know how the pricing works before getting into it...and, for me, I don't mind being around to make sure they work efficiently, not working up the clock.
To that end, I REALLY liked that they gave me the option to text or email photos of my boiler / the issues needing addressed, and Kelley was able to call me the evening before service to ask me more detailed questions and get an idea of what was up, giving me a ballpark range of how many labor hours the job should cost. They do have a $68 travel fee (halved when you commit to service)...but with that call from Kelley, I at least had an idea of what I was getting into -- enough to feel comfortable committing with the travel fee beforehand.
He was running a little bit behind schedule after having to track down a unique part for my boiler but called before he was actually late to let me know, so I was never wondering (all fine with me).
The only thing I would suggest / appreciate in the future using Jake the Plumber, is that they have a detailed list of parts on their invoices -- was left to Kelley's memory when I asked him how much all the parts were. But, all sounded about right, so I took his word for it.
Very happy...boiler's running better than ever! Thanks again, Kelley!
Will definitely use one of their free quote Friday's for a new sump pump quote in the near future!
255 Roselawn Ave E, Ste 43, Maplewood, MN 55117
I'm so happy! They cleaned out my main line quickly and were informative and friendly! I would recommend anytime! Thank you!
Coon Rapids, MN 55448
We are SO HAPPY we called H2C Heating, Cooling, and Plumbing for a second opinion on our malfunctioning older boiler! We originally called the people with all the billboards in & around NE Mpls - they came away with Inform customer to replace boiler it's not worth putting over $3000 into it. Well, I just had this niggling feeling that something was not right about this - ended up finding a recommendation on the Facebook page North House for H2C -- $290 later we are up & running with heat throughout the house! myH2C.com
820 Concord St S, Burnsville, MN 55306
These guys and gals are fantastic. They are very professional and well worth their work. I would recommend them to anyone in need of pipe work. I had my entire incoming piping redone by these guys and they did an excellent job!
3346 Snelling Ave S, Minneapolis, MN 55406
I discovered a water leak on my main water line at 4:40 pm on a Friday. I found recommendations from my community on Nextdoor for Tim Besser of Pattim Plumbing and
called him about 4:50. He happened to be in my area and could not have been more
responsive when he arrived 5 minutes after I talked to him. It was the end of his day on a Friday but he cheerfully addressed the problem. I would highly recommend Tim of Pattim Plumbing.
called him about 4:50. He happened to be in my area and could not have been more
responsive when he arrived 5 minutes after I talked to him. It was the end of his day on a Friday but he cheerfully addressed the problem. I would highly recommend Tim of Pattim Plumbing.
400 Lyman Blvd, Chanhassen, MN 55317
Jerry Anderson helped our family out with many plumbing jobs over the years in the Kenwood area. He is about as trustworthy as they come! He does a great job and may humor you in the process.
9506 Stanley Ave S, Minneapolis, MN 55437
Great service. Available. Punctual. Polite. Professional. Experienced. Texted a reminder before appointment. Explained it all to my boyfriend who wanted to learn everything. We had a very tough rare problem inherited from the previous homeowners who added on a bathroom. Once the problem was identified, he spent very much time and effort resolving it. I thought for sure he'd give up. Nope! And thank goodness. Problem solved! The bill: surprisingly affordable. Have already recommended his service to my friends.
Minneapolis, MN
I can't say enough nice things about this company. From the initial phone call to schedule the service appointment to the actual work done. They were professional, called before arriving earlier than scheduled (always a bonus), and completed the job quickly after giving us the price before starting the work. This was a cold call that we found on yelp. I would definitely use this company in the future.
2440 152nd Ln NE, Ham Lake, MN 55304
I had DC come out to help me with a sewer back up and they could not have been better. My true test of a company though is how they treat people that I recommend them to. I had them go to an older couple who had another company say they needed $12,000 worth of work... Matt came out and did his inspection. He cleaned to the street and recommended they put a screen on their wash machine. Who remembers their service worker person name unless they are that much better than everyone else? Great job Matt!
12124 12th Ave S, Burnsville, MN 55337
I was referred to BWS for a second quote on my commercial A/C unit. They sent a tech out immediately who ultimately found the problem and saved me a ton of money the other company was trying to overcharge. BWS is an HONEST and reliable company that I am very grateful for overseeing my multiple location HVAC needs! They are the best!
6321 Bury Dr, Ste 8, Eden Prairie, MN 55346
The hot water heater in my daughter's house sprung a leak on a Friday night. She called me in a panic, so I talked her through shutting the water off. Since I had a home warranty, I called the warranty company who said they would have Masters call her. I didn't expect to hear anything until Monday since the warranty company had a 48 hr response time. Master's called her on Monday, asking if they could come by and replace the water heater. I was so surprised it was that fast. About a month later, I realized that it needed a city permit, so I emailed them asking about it and got an answer back within 2 hrs. They said they don't pull the permit because the warranty company doesn't pay for that, but they would pull it if I wanted them to, but I would have to pay for it. I said yes, so they went and pulled the permit, scheduled the inspector and everything passed. Everything was prompt and professional.
2451 PO Box, Inver Grove Heights, MN 55077
SCAMMER ALERT!!! DO NOT CALL.
So many bad things to say, its hard to know where to begin. Like many other reviewers, Ray came to look at a slow drain after I called, based on a 'free service call' coupon in Valu Mailer.
He had a tiny little camera and snaked it thru my drain and pipes, showing me all the cracks and 'bad joins' . Told me that my pipe to the street was ready to collapse and that I needed a hydro flush, a new drain, new connection pipe in basement and a 'liner' and ran my credit card to 'hold a spot'. The next day I received a quote and invoice for $8K. I did have the drain installed and new pvc pipe. Guy was here for an hour and left a mess.
And: I should have checked Yelp and BBB before calling -but I did the day after Ray ran my card. I hired an independent plumber who does not sell liners, and have a report and video showing that my line to the street is in great shape/no cracks/ certainly no immediate danger of collapse. I called Ray to cancel and he refused to do so ($6k service) because the 'paper work' didn't permit this, and there would be a 15% 'restocking fee' based on the full invoice amount. I put a hold on the charge via VISA and the dispute was eventually settled with me paying $1,600 for what amounted to a $500 service.
I'm not sure why this review lists me in CA as I am in S MPLS near Lake Nokomis.
So many bad things to say, its hard to know where to begin. Like many other reviewers, Ray came to look at a slow drain after I called, based on a 'free service call' coupon in Valu Mailer.
He had a tiny little camera and snaked it thru my drain and pipes, showing me all the cracks and 'bad joins' . Told me that my pipe to the street was ready to collapse and that I needed a hydro flush, a new drain, new connection pipe in basement and a 'liner' and ran my credit card to 'hold a spot'. The next day I received a quote and invoice for $8K. I did have the drain installed and new pvc pipe. Guy was here for an hour and left a mess.
And: I should have checked Yelp and BBB before calling -but I did the day after Ray ran my card. I hired an independent plumber who does not sell liners, and have a report and video showing that my line to the street is in great shape/no cracks/ certainly no immediate danger of collapse. I called Ray to cancel and he refused to do so ($6k service) because the 'paper work' didn't permit this, and there would be a 15% 'restocking fee' based on the full invoice amount. I put a hold on the charge via VISA and the dispute was eventually settled with me paying $1,600 for what amounted to a $500 service.
I'm not sure why this review lists me in CA as I am in S MPLS near Lake Nokomis.
10701 93rd Ave N, Ste J, Minneapolis, MN 55369