Best Plumbing Services in Baltimore, MD

I've called on Catonsville Professional Services to do a number of things over the last ten years or so, and they have done all of them well.  They've built a deck, installed and repaired windows, added handrails to front and rear entrances, installed a generator, done a variety of electrical work, and probably many other things that I've forgotten.  They have experienced people to handle all these tasks.  I've trusted all their workers and have always been satisfied with their results.  I recently moved out of state.  They made sure everything was in order.  I will miss them.

I was experiencing minor water in my basement and didn't know way to proceed. I had Stop Leak come out and they were very professional. After a conversation, he actually suggested that instead of talking with him that I should be talking to a landscape drainage specialist.

I can really appreciate someone not preying on my ignorance and pointing me in the right direction. So I'm moving forward with a French drain on the side of my house and will continue to monitor how my basement fairs over the coming months.

Yates Plumbing has done several projects for me including fixing the dishwasher, kitchen faucet, and installing new appliances for my second kitchen and second laundry room.

We had a great experience with Corbin Plumbing. I messaged Omar through Yelp and asked him to install a new kitchen faucet for us and also to track down a small leak under our sink. He was very easy-going and flexible during the scheduling process, showed up on time for his appointment, and offered a variety of different ways to pay. His quote for installing the kitchen faucet was on the lower end of the quotes we received, and he ended up doing a fantastic job. He also installed it pretty quickly, and took some time at the end to show me how the faucet worked (it is motion activated). He tracked down the leak- it ended up just being a loose nut- and only charged us a few bucks to find and fix it. Also, for those worried about COVID- he proactively wore a mask during the visit and socially distanced as well. He was a pleasure to deal with, and we will definitely be calling him in the future if we have more plumbing projects!

Don't use these guys. They're a subcontractor for HomeServe. They're taking forever to fix my broke pipe. It's been over 2 months and I still can't park on my driveway. When you call their customer service, their techs can't help you. They can only email mangers. There's no phone number to reach managers. No physical office to go to to demand answers. You're left waiting for weeks with no communication. Use a different plumber that actually has customer service. I doubt anyone at Prime is reading this but if you are, please freakin call me back and make my driveway useable again

My bathroom wall had a ghost.  Ends up it was a clogged pipe.  Ben and
his team diagnosed and fixed it like champs.  Very fair price.  No residual dirt or damage. Cleaned up nicely.  Nice to work with. Thanks!

He did a great job and was very professional.  I got two other quotes for the work- one for over $1000 and one for $4600.  Butler did the job professionally for $500 and fixed everything.  My wife and I are happy with the price and the work.

The reviews are correct. This company is amazing. I needed an entire HVAC and EVERYONE involved were professional, fun, extremely knowledgeable, and went well past my homes needs. They went well beyond what I expected and I will never take my business anywhere else. I feel like I have a brand new house. I'm extremely happy right now. BTW, They were completely Covid safe and were very neat and clean. More than I expected.

My tenants had an issue that required BGE to come and repair the meter and pipes on the outside. However, they would not turn the gas back on until we had a plumber come to make sure everything on the inside was OK.

I had lined up another company to come out but it would be four days before they could get there. That was fine, except that, due to an unforeseen circumstance, they ended up having to cancel on the day they were expected. So, this left me having to try and find a plumber who would get out to the property the same day. Pumphrey to the rescue!

Zach was there within one hour and looked everything over and said it required more work than what was expected and that the owner would reach out to me.

I spoke with the owner, Jack, who explained the situation to me and said that they were going to try their best to get back out the same day once they got all the parts. He said otherwise it would be the next day. Well, they are miracle workers. Not only were they able to make the initial visit on the same day I called, but they were able to get the parts and go back and do all the necessary work that day as well.

My tenants now have hot water and heat again and are very appreciative. I am as well.

This is a fantastic locally owned small business that I would not hesitate to recommend to anyone who asked!

We used Catons for a couple large jobs several years ago and were pleased. But, the last 2 times we've had them out I did not feel they sent out skilled plumbers. We have a smell of sewage gas coming up through our utility sink in the basement. The first tech was a Journeyman Plumber, who I learned later is not supposed to go out on calls by himself. Journeyman are supposed to be accompanied by a Master Plumber. This guy didn't seem to have a clue as to what was the causing the smell and seemed to be making up things to tell me to appease me, such as, just dump a 5 gallon bucket of water down the sink everyday. I called the office and asked that they send out someone of better quality because I did not have any confidence in the skill of the first technician. The second technician came out and and wasn't any better. He walked into my unfinished basement and said, I smell it, it's your washing machine. You need to clean the tub of your front loader. He said this when he was 4 feet from my washer and the door was closed! When I asked him to bend down and smell the tub of my washer to see if it smelled like raw sewage he looked at me like I was crazy. I couldn't wait to get the guy out of my house! I will never call Catons again.

Gordon and his son have fixed a few issues at my house over the years. I've always found them to be honest, reputable, forthright, trusty, and reasonably priced. I would recommend them to anyone in the Baltimore Metro region!!

Cool, calm, collected......and cool cool cool!!!! What heat wave???? After moving into my new house and finding out my A/C unit was 22 years old, calling Horizon Services was the best thing I have done!  They came out with 24 hours, customized a system specifically for my house, and were here the next day to install it. Their highly trained techs were amazing, kept my house clean, and installed the system incident free. Since that day, I have had absolutely zero issues, and have been living in complete comfort. They also offered great warranties and discounts, which helped in going easy on my wallet.  If you are in the market for a new HVAC system, I would definitely recommend Horizon services.

If you are desperate to have a plumbing emergency fixed please DO NOT CALL THIS COMPANY. We called this company hoping they could come out quickly to inspect a clogged bathroom drain on (8/19/20). The technician never even told us his name. He immediately diagnosed the problem as a clogged sewer line without even inspecting our toilet or pipes. He told us it would be $579 to snake our line and that he would have no problem clearing the line, again without even visually evaluating the plumbing. The technician proceeded to set up all his equipment in my residence without the use of protective gear or tarps, he even joked to my husband how dirty and covered in sewaged the equipment was. My 5 year old son had also had a surgical procedure done the same day so we were obviously concerned about the germs and bacteria being brought into our home and sat on the floor without a tarp or covering, the technician said they follow a rigorous clean up procedure once they are finished. After sending the snake down 45ft the technician told us out main line was broken outside the house and that he had to call his manager. We later found out from another professional plumber that 45ft wouldn't have even been enough snake to reach the outside line. The technician came back in and advised us that his Manager could send another crew to our house the next day to run a camera and evaluate our broken line from another $400. I advised the technician that we weren't comfortable with that considering that we were not having any other signs of a broke pipe. I also asked for the technicians supervisor's phone number so we could speak to him about the price to partially snake our line since the technician guarunteed he would be able to unclog it and did not. The technician told us he would give us the number once he packed up. He proceeded to pack up his gear, performed no cleaning, left our bathroom and hallway completely covered in sewage. He put our toilet back on but left a piece of the toilet in our bathtub, completely foregoing to install it under the toilet. The technician advised us that he would be back with his supervisors phone number. He NEVER RETURNED, got in his truck and left. No formal bill was given to us, no  statement of what services were performed. We don't even know his name. I have photo evidence of all the damages including damaged to our floor and woodwork. This was the WORST EXPERIENCE I have ever encountered with a professional company. I felt completely taken a advantage of, it felt as if the technician knew we were desperate with a sick child and he saw a opportunity to exploit the situation. We are assuming the company will try to bill us for this botched experience. PLEASE DO YOURSELF A FAVOR, DO NOT USE THIS COMPANY. If anyone is interested in seeing the photos please email me at [email protected].

I love that the contractors have a real passion for what they do! They assess the problem, ordered the parts and came and installed without all of the up selling! When a person knows their craft and there is a need, you do not need to up sell customers! Richard and Cole work well together and as the face of this business they represent it well! I will recommend them to everyone and I will not hesitate to call on them again for any of my plumbing needs. Timely, respectful, and courteous as well as being about their business and not over complicating things was a real blessing! I cannot say enough about this company. Do yourself a favor and call them with your plumbing needs. They truly are a blessing to me!

This plumber advertises on their website that they can clear clogged roof vents. I called for service and spoke with the owner who at first said they will try to clear it from the bathroom and then go to the roof. He called back, after I had someone go to my home to meet them, and said they would not go on the roof but could clear it from below. The came and snaked the sink and said sorry we can't do it but you owe us $265 (for 30 minutes of service).

This is a big scam! Not to be trusted!
PS. They did not reconnect the sink drain correctly after and I had to fix it.