Best Businesses in Baltimore, MD

Let me put it this way. It's 8 PM last night with 50 degree weather and it's raining that kind of miserable pissing rain that soaks you down slowly but completely. The last thing I'd want to do is stand out in the road snaking a clogged sewer line that's spitting the vilest smelling black water I've ever encountered in my life in my face and blowing specks of human shit all over my head and shirt. This, however, is what Brian Emmel and his brother Matt from T&D Plumbing do for a living. They not only do it, but they do it graciously-- with the kind of professionalism and knowledge that makes you feel totally confident that you have just contracted honest and experienced techs who really know what they're doing. First, they come in and look over the situation like detectives on a murder scene, letting you know exactly what is the cause of the problem, and how they propose to do to correct it. Then they get to work with the best attitude I've ever seen from anyone that's about to dig elbows-deep into what we've all flushed down toilets and let flow freely down our sink and shower drains for years. They let you know the entire time what's going on and how it's progressing. Frankly, it's kind of like if Superman drove a white van and wore boots and Dickies uniforms instead of flying and wearing a mask and cape. I just felt all safe and like everything was gonna be fine standing there feeling admittedly slightly less masculine as these alpha-males dove in head first and solved my problems for me. This isn't the first time I have used T&D Plumbing, and they are my go-to service for all things water related. Their number hangs on the wall in my office and also on my refrigerator door. Their prices have always been extremely fair. These guys are polite, knowledgeable, and get the job done well. What else could you ask for? Don't even call anyone else-- I am not joking when I say that there is no reason to. I remain a very satisfied customer and am truly impressed by them over and over again.

Sterling was affable, professional and explained his procedures and solutions throughout his process.  He made certain that I understood the clog origin and what potential issues might occur due to some incorrectly installed drain pipes and one that was taped.  He stayed until the job was done, cleaned up after himself.  He did not try to upsell me and my bill was the quoted price.

Sterling has lots of experience and takes great pride in his work.  I am grateful for the referral and will be happy to highly recommend him.

Great work ethic, great attitude, and great skill. I hired Mr. Yates to replace a water heater and he was a pleasure to work with every step of the way. He got the old one out of a tight space and helped me select a new one that would fit. He is a perfectionist and will stay however long is needed to ensure the job gets done right. Stellar plumber!

Water was leaking from our toilet and it seemed to be gushing out of the wall behind the toilet. My husband turned off all the water in the house so we were really inconvenienced. He called this plumber on a Sunday afternoon. Someone answered promptly and scheduled an appointment for the next morning!
The plumber showed up on time as promised . He was very personable and respectful. He fixed our problem in less than an hour.
I was elated to be able to run water and flush toilets again.
My husband had been talking about cutting a hole in the wall to get to the pipes behind the toilet so needless to say theses guys were a lifesaver

Grateful they came on short notice. Masked and professional. Couldn't have asked for better service. I'll be calling them for all my plumbing needs.

John (owner) answers his own phone, even while he's under a sink. We set a day and 2-hr window. Nick (John's son) called to confirm he was en route and arrived on time. He completed the job in just over an hour and charged a reasonable rate. I recommend Galaxy.

I've used First Choice Plumbing on several occasions and have found them to be on time, efficient, exceptionally honest and reasonably priced. They explain everything and are the kind of company that doesn't sell you something unless you need it, unlike other companies looking to pad their profits.

Tried to DIY repair my toilet and created a bigger issue.  Left Bill a message and he called me promptly in the AM.  Told him the issue and he gave me a call back with a quote in no time.  Was right on time and had new toilet installed and working in an hour.  Cost was exactly what I was quoted.

Had what could have been a water disaster turned into a slight problem ...Carlos is very knowledgeable and efficient and prices are affordable..I HIGHLY RECOMMEND HIS SERVICES...

owner of this company should take a customer service class.  absolutely horrible.   i would boycott this company at all costs.

Not sure about other reviews I've seen but Ben Franklin really came through for us.  Two years ago our front yard sewer line broke and Ben Franklin did the repair.  Within 18 months the leak was back with sewage in our front yard.  Needless to say, we were upset after spending quite a bit on the original repair.  Larry C. of Ben Franklin came out, dug up our front yard again, and repaired the line again, while consulting with WSSC to make sure the repair was strengthened so problem would not recur.  All of this was done at no charge-which we expected-and no hassles.  They said they stand behind their work-and we appreciate that!  Let's hope this repair does the job!

I have had 2 experiences with Watson. Once to replace my water main (good) and another to replace my water heater (not so good).

My water main had broke and required replacement. I called up Watson after waiting a week for another contractor to obtain a backhoe. Watson came out that night and gave me an estimate ($1800) to replace the main and told me the work could be completed the next day. Since Watson quoted me the same price and could get the work done faster, I got rid of the original contractor I hired and went with Watson. Watson came out early the next day to replace the water main, which required the front yard be dug up. It took them about 8-10 hrs (understandably) and at the end of the day we finally had water. The only issue we had was that since the work was done in the middle of winter the hole was backfilled with snow and the ground needed to settle before they could grade the yard. This took a little longer then I would of liked (about 2 months) and required us to purchase dirt but we finally had water and they did eventually came over to grade the yard. Overall I would rate this experience 4 stars

My second experience was not nearly as good as the first. I recently needed my water heater replaced because it had started leaking. I called up Watson again since they had done well on the first project. They came out within a few hours and quoted me $1285 to replace the water heater. It was a bit higher then I had expected but since they could get the work done same day and they had done well on the first job i agreed. The tech went out to get the replacement water heater and completed the work in a little over an hour. I signed all the paperwork and he left. It was not until about 30 minutes later that I went downstairs to actually look at the water heater and noticed that during the install a very large amount of water had been spilled, I assume from draining the broken water heater. a little less then half of the floor of my basement was soaked (1/4+ inch of water in places). Although our basement is unfinished and nothing was damaged that I could see, I was not happy to have to clean up all the water that had been spilled on the floor after having paid $1285. It took us about 30 minutes to clean up the water and throw out and waterlogged boxes we had in the basement. overall i would rate this experience 2 stars.

Would I recommend Watson for plumbing work? The answer is, it depends on what you need done and who comes out to do the work.

At the end of the day i have not eliminated them from doing any plumbing work on my home but I will be shopping around more instead of going directly to them in the future.