Best Businesses in Baltimore, MD

They fixed a significant leak in our basement at a very reasonable price. Quality, friendly service.

I was experiencing minor water in my basement and didn't know way to proceed. I had Stop Leak come out and they were very professional. After a conversation, he actually suggested that instead of talking with him that I should be talking to a landscape drainage specialist.

I can really appreciate someone not preying on my ignorance and pointing me in the right direction. So I'm moving forward with a French drain on the side of my house and will continue to monitor how my basement fairs over the coming months.

Yates Plumbing has done several projects for me including fixing the dishwasher, kitchen faucet, and installing new appliances for my second kitchen and second laundry room.

Omar came out on a Friday night due to our hot water heater spewing water.  He found the problem, fixed it, and was nice to boot!  Thanks, Omar!

I had a couple plumbing issues to take care of. One was preventative maintenance on a Rinnai tankless water heater, and the second was a clogged laundry line. Since the technician could snake the laundry line while flushing the Rinnai, he have me a discount. He also showed me the clog...turns out the washing machine drainpipe can get clogged with lint... and he gave me a couple solutions as well. Prime Plumbing was timely, prompt, and able to resolve my issues. They were a true pleasure to work with. I would gladly hire them again.

In my enthusiasm to remove a stuck hose splitter, I incredible hulked our outdoor hose spigot and sprung a leak behind the valve. Ben quickly responded on a Saturday and came sooner than estimated after completing another job. Work was done within 45 mins of starting (before the wife got home!) with very minimal drywall cutting for access. Place left as clean as it started. Price was fair for same day, weekend repair.  Overall, excellent job!

Was very pleased with the hard work and energy they made toward meeting a tight deadline. Would certainly hire again.

Charlie is a true professional. I highly recommend him! He fixed my furnace and was very patient.

I called LEN the Plumber initially.  The quote was shocking.  I shopped the quote and found Jack Pumphrey.  He (and crew) came out on a Sunday and saved me over $2,000.  I highly recommend.

I wish I had read the reviews before having Catons Plumbing try to install a toilet in our house. The plumber was here for 2 hours and didn't mention a leak, he was chipping away in the bathroom for quite some time and pierced our radiant heat pipe, then 30 minutes before he left he told us we had a leak that he couldn't fix - no leak was mentioned before this time. We called a radiant heating specialist and was told it could not be repaired, so we are paying $8,000 to install forced air heating in our house. A supervisor from Catons Plumbing came yesterday to look at the job, he called today to say after speaking with the general  manager, they would provide no monetary compensation. We are paying $8,000 to install a new system because of an error of Catons Plumbing and was asking them to pay half $4,000 and was told no. This was their error and they took NO responsibility for it.

Gordon and his son have fixed a few issues at my house over the years. I've always found them to be honest, reputable, forthright, trusty, and reasonably priced. I would recommend them to anyone in the Baltimore Metro region!!

We experienced an emergency incident overnight where our heating system went down in the middle of frigid conditions.  Following my research I called to schedule time for a tech visit and assessment. Everything was perfect as I explained the problem until I was asked for my address.  Upon which I was asked if I live in Baltimore City or County. When I responded that I reside in the City, the operator with a surprising yet embarrassed tone conveyed we don't work in the city, sorry and hung up.

Much to my surprise, I didn't get to share that my home is closer to their office location than we are to downtown Baltimore. In almost 2020 its disheartening to see that the stench of discrimination by where you live still exist.  This company doesn't even deserve the single star it's just been afforded.

Let me start by saying I've never written a negative review about a business before, but I feel compelled to do so in this instance in order to warn others about this business's deceitful and unscrupulous practices.  A few weeks ago, we had a blockage in our main house line and called Mr. Rooter to unblock it.  The first visit went fine, and the blockage seemingly went away.  Three weeks later, it was blocked up again.  Fortunately, we were still under Mr. Rooter's warranty, and they snaked the drain again.  But because Mr. Rooter's camera services are handled by different people than their snaking services, there was no way to know whether the problem was truly fixed at this time.  The man who snaked the drain said that they could send someone with a camera the next day and that they would reach out to us about the specific time.  Relying on this, I took the day off of work, but I still hadn't heard anything by mid-day.  I finally decided to reach out myself, only to be told that the camera man could not come until the next day.  I therefore took yet another day off of work, which was annoying, but it was nothing in comparison to what was to come.

The next morning, the camera man ran the camera through our main line.  Even though the pipe had been snaked less than 48 hours earlier, the line was completely backed up with standing water.  When the camera got to 40 ft out, the camera man said he thought he was at the street.  Even though we hadn't been able to see what was causing the problem, he said it was clear that we would need to replace the entire line from the house to the street by digging up our yard, which would cost more than $6,000.  He then proceeded to do a very hard sell, trying to get me to agree to them starting this work the next day.  I told him we wanted to get quotes from other companies, but he continued to do the hard sell, saying that every other company would tell me the same thing and that the problem really needed to be fixed as quickly as possible.  Thank goodness I held strong, and he left.  The next day, I called several other plumbers who were all appalled at the idea that a company had recommended a complete pipe replacement when they had not even located the source of the problem.  All of the other plumbers said they would need to redo the work that Mr. Rooter had done, i.e., snake the pipe again and run a camera again until they could figure out what was actually causing the problem.  Even though this meant I would be paying another $600 for work that was already done, I decided this was better than simply agreeing to pay more than $6,000 when we didn't know what was causing the problem.  

The other plumbing company sent a man out the very same day to redo Mr. Rooter's work.  The other plumber started by running a camera in the line but at 40 ft, i.e., the same place where Mr. Rooter's camera man had said he thought he had reached the street, the other plumber hit a blockage.  The other plumber then snaked the drain, made it out to 100 ft, and pulled back a huge ball of roots.  With most of the blockages removed and the water gone, the other plumber put his camera back in the line and saw that there were more roots coming into the pipe at 56 ft, just before our house line tapped into the county sewer line, and almost certainly under the street as opposed to our yard.

To summarize, Mr. Rooter's camera man seems to have intentionally misled me into thinking he had investigated the entire pipe when in fact he had to have known that he was hitting a blockage and decided rather than trying to remove this blockage and trying to discover the source of the problem, he would try to convince me to pay for an extremely expensive project that WOULDN'T HAVE EVEN SOLVED THE PROBLEM.

To make matters worse, when I called Mr. Rooter to notify them of this dishonest behavior and ask for a refund, I was told that they didn't care if their camera man lied to me; because he didn't FORCE me to agree to the full pipe replacement, they didn't think they'd done anything wrong.  That is an outrageous position for a company to take.  I therefore strongly encourage everyone not to use this company.

You know I'm not going into a long spill because it's really not necessary. Bottom line up front, they didn't fix the leaking pipes they claimed to fix. They blamed the water heater leak on the house foundation, which the structural engineer verified that the foundation was and is solid. Then on top of that they lied to my home warranty company about a toilet issue they didn't want to fix by saying the inside parts of the toilet were manually broken, because you can't have wear and tear on a 30yr toilet.
Like CORONA don't let them in your house, nothing good can come from it!

This plumber advertises on their website that they can clear clogged roof vents. I called for service and spoke with the owner who at first said they will try to clear it from the bathroom and then go to the roof. He called back, after I had someone go to my home to meet them, and said they would not go on the roof but could clear it from below. The came and snaked the sink and said sorry we can't do it but you owe us $265 (for 30 minutes of service).

This is a big scam! Not to be trusted!
PS. They did not reconnect the sink drain correctly after and I had to fix it.