Galaxy Plumbing and Drain

We had sewage backup in our basement shower. John and Nick were able to quickly assess the cause of the problem and propose a solution. In a few visits they fixed the problem at a reasonable price. They are knowledgeable, friendly, and explain things well.

I've been an area homeowner for 40+ years and used several plumbers. Galaxy is by far the best: honest, fair prices, recommend only what you need. Excellent service, show up when they say they will, follow-up as needed. From major (new water heater) to minor (run a water line to a refrigerator) service, Galaxy is the best.

The plumber was working with elderly mother to review the damage to her pipes. My number was put down since my mom only has a house phone. 11:26am and I'm at work, the owner John called me and started the conversation by saying maybe you can talk some sense to your mother. I followed up by saying excuse me did you say maybe I can talk some sense to my mother, he said yes, if you let me finish..I stopped him and stated that was all I needed to hear and assured him I will review his business. There is no situation where any professional business owner should call anyone to tell them to talk some sense to their mother, I've met this man once in my life. Whatever he was trying to communicate at that point will not be taken into consideration, it is unprofessional and disrespectful.

Had a great experience with Galaxy Plumbing. They offered us a two hour window of when they would show up, called to give 45 minutes notice, then showed up on time (and within the original window). The technician was professional and respectful. He got the work done in limited time, keeping me informed along the way. He offered a quote immediately, offered help with another problem, and the quote was exact to the penny. A great, local company that we will definitely continue to support!

If you need a plumber who is honest, look no further.  I called Galaxy after receiving an astronomical quote from Roto Rooter for a job that took John less than half an hour to fix (for three separate issues), which he did for a fraction of the cost.  We have found our plumber for life.  Thank you, John!

Can't recommend Galaxy Plumbing enough. We've had them out to our a couple of times now and they're the only plumbing company I will use.

Great service! Very knowledgeable and reasonably priced. I had them come out to fix some issues at my old house and current one, some oddities (extend spigot to deck bc access was poor), tub leaking into basement, replace piping under sink, among some others. They did a great job on all! Would highly recommend.

Another satisfying experience from Galaxy plumbing. The price is reasonable and they do a really good job. Have had them do a few jobs for us and always satisfied with the results.

Quick update almost 5 years later:
John from Galaxy Plumbing is still phenomenal!!! Had him over last week for some work and he is as honest and communicative as a person can possibly be. Part of what we discussed was him clearing 3 sink and tub drains. He said that he could do them or I could spend $5 for a specific tool and do it myself. I did the latter. Not pretty but I saved a huge chunk of change!!!

I've also recommended him to friends. They ALL say he's a 5 star guy.

If you need a plumber just go with John at Galaxy. I promise that you will not be disappointed!!

John did an emergency repair for us on a Sunday evening. He was punctual, up front about about his fees (which weren't too high), and gave us practical advice about how to prevent further troubles. Highly recommend.

John from Galaxy Plumbing is an excellent plumber. I own a rental property in Baltimore city and John had to communicate and coordinate with my tenant for service. He was prompt and provided A+ service for the clogged shower drain within the same day. I highly recommend Galaxy Plumbing. Top notch customer service.

My wife and I are basically new homeowners. We've been in our home roughly 11 months and it's her first house and my second. We've had a few plumbing issues crop up during this time and went with some larger plumbing companies in the past with ... I'll say mixed results. We wanted to try a smaller local company this time, because we were looking for a plumber we could trust and establish a rapport with to call on when we need them.

I think we finally found our go-to company.

We called Galaxy Plumbing in the evening and John fit us in for the next day. We had an issue with a clog somewhere affecting our entire home. Showers, sinks, tubs, toilets, dishwasher and washing machine ... all just suddenly started draining *very* slowly or not at all. Then the nastiness started when it started to backup into our basement. John swiftly identified what he thought the problem was on the phone; then confirmed it when he arrived here, and got to work sorting the problem out.

John was a consummate professional. He was on time, friendly, communicative throughout the whole process, did exactly what he said he would do, told us what he couldn't do, answered every (dumb) question we had, stuck to his quoted price, and didn't try to upsell us on stuff we didn't need. He explained how to prevent our issue from happening again and gave us things to look out for to catch it earlier if it does happen again. After he was done fixing the problem, he cleaned up the mess he created in the process. This is something I've seen other plumbers leave up to the residents/home owners to do.

I couldn't be more satisfied with John and Galaxy Plumbing. I know for a fact he's the first person I'm calling the next time there's an issue (or even an upgrade we want done), and I'll keep calling him until I get a *darn* good reason not to.

John came out to check my drainage problem after the recent storms caused flooding in my basement. He checked everything and explained how my system works and showed me what I could do myself and explained what I might need to so if the problem persisted as well as recommended what should be done for maintenance and what I could also do to upgrade. He spent a lot of time making sure I understood everything. And all of this was FREE! I really felt like I owed him for all that he did to make sure I knew everything about my complicated drainage system outside as well as the sump pumps inside. I will definitely call him and use his services for all my future plumbing needs.

Responded to a top floor toilet leak, put my partner at ease and openly explained everything he suggested including some small fixes and recommended patches to shower miters and caulk.  

Addressed the problem with ease and confidence, all after hours on a Friday with no issue at all.  Hard to beat that.  

Highly recommend.

John was great, showed up on time and was priced fair.  Had a bid from another company 3x more.  He is an Honest John!

Could not be happier with the service I received. John was friendly, patient, and straightforward. He took the time to explain things to me and show me the parts. He went above and beyond to make sure the job was done well and even removed hair from my sink drain, without me asking. Pricing was very fair, highly recommend.

John (owner) answers his own phone, even while he's under a sink. We set a day and 2-hr window. Nick (John's son) called to confirm he was en route and arrived on time. He completed the job in just over an hour and charged a reasonable rate. I recommend Galaxy.

I have used Galaxy many times over the past several years.  John and Nick have done everything from unclogging pipes to installing new toilets, sinks, faucets and now a new laundry tub and pipes. Always amazing service and reasonable prices.  Highly recommend!