Best Businesses in Baltimore, MD

Great quick service even during weekends. A technician was really professional and friendly.

Took a little longer than expected to complete the job and he charged more, but it got done and Mike is a nice and respectful guy who kept me informed along the way.  I would use him again!

Got connected to Nick at 9:30 am via a third party staffing site. He said he'd be at my home at 10:30 am but he arrived at 10:15 am. Completed the work promptly - drain cleaning and fixing pipe plumbing and so far, it's been completed correctly. I'd recommend Nick for your plumbing needs.

Plumb Cheap was contracted by Lowe's to deliver and install a dryer.  Lowe's had been giving me problems with the delivery and install.  When things were set (three months later) with Lowe's, their contractor Plumb Cheap had called to make the appointment for the delivery and install.   What a great experience I had with Shawn after such a terrible experience with Lowe's.  

After three months of being disgruntled with Lowes, one might expect that I was quite frustrated with the whole process, and I'm sure when I talked to Shawn to make the deliver appointment my frustration showed.    

Regardless of my attitude, Shawn has given me an absolutely exceptional customer experience.  Shawn had taken me from being totally frustrated to feeling elated as she had taken control, contacted Lowe's and made sure the delivery and install went smooth.  It was a pleasure working with Plumb Cheap and I truly feel lucky that they were the contracted plumber.  

The important piece about this whole situation was, the washer was to be installed by Lowes, but they did not do the install by the time Plumb Cheap came out to install the dryer.  Plumb Cheap, rather than keeping the tenant inconvenienced any longer with no washer/dryer went ahead and installed the washer.

It can't get any better than this.  This is a remarkable company, great service, great customer focus.  Definitely recommending this company for your plumbing needs.

Quick to schedule and do good work. Labor/Service charge is the highest around and unpredictable. Seriously, not even 15 minutes of work, non emergency call, during a weekday, less than a mile from their office... $170 labor charge! I'm baffled. Previous calls have been reasonable and even insightful as once they even showed me where to get an old school piece and how to do some work myself. This last one has me at a loss for words though.

I will highly recommend TL Back Plumbing for any plumbing issue you have. I had a clog line from my washing machine.  I searched online and found TL Back Plumbing decided to give him a call and I was VERY VERY Happy with the results!! He was able to snake my line and get it unclogged. Tyree was very professional, very thorough, Great pricing  and very well educated. He made sure I understood and did not hesitate to answer the many questions I had. Before calling Tyree I had a company come out and tell me my best option was to move the washing machine to the other end of the house, another company came out tried to snake it and advised I had to tear up my whole concrete basement floor to fix the issue. Thankfully the other companies were incorrect and my problem has been resolved!! Please give him a call for any and all of your plumbing needs. I am more than satisfied!!

Very happy with the guys!

Being a new family-owned company, these guys are hungry for new business and it shows. Responsive, professional, and with a price that blew the bigger guys away. The two guys (owner and his brother) were out the next day after I decided on them, timing which was critical with water all over the basement floor and carpet.

When we ripped up the carpet and found out there was an easier less costly solution, they had no problem going with the MUCH cheaper solution, which shows their honesty and honor.

Big thumbs up. I recommend them without hesitation.

I have used Best Mechanical, but never again. They are not reasonable in terms of price, parts have been faulty and I question their workmanship. On the last job, when I called them to fix a leak in a sewer ejector that they installed about 3 years ago, they charged me $275 for about 1/2 hour's time.  I wasn't happy that the apparatus was already leaking, but to charge what equates to $550/hour is outrageous. I contacted an owner to complain about the bill, but was never able to reach him.  I left 3-4 voice messages and I sent an email.  I would not recommend using them.

Didn't show up at the scheduled time, and customer service said we weren't on the schedule at all. I asked to cancel, and they said OK and slammed the phone down on the hook.

Today i would like everyone to know how i feel about this company...

On the 22nd of January 2018 STILLWELL plumbing was dispatched to my parents home via American home shield warranty,  upon the technicians arrival a few days later the issue with the kitchen faucet was diagnosed as a bad cartridge and we were told that the part would be order and should arrive within a few days, a week later a different technician showed up WITHOUT THE PART (clearly it was not ordered) so he drove around town for a couple hours to find the part, only to return empty handed and left without fixing the faucet...when my mother called and spoke to a secretary at STILLWELL she lied about the part being ordered and was semi rude, a week later on February 6th two more different technicians showed up with the WRONG PART and said they couldnt fix it and had to order another part, when i stepped in and demanded to speak to a supervisor he refused and told me to call the secretary, upon calling stillwell the secretary refused to give me her name and hung up on me, when i demand to speak to a supervisor for the second time the technician stood up tall, puffed his chest out and threatened to leave without fixing the faucet so i promptly asked him to leave the property. I then ordered the part i needed (which had a lifetime warranty) and had the faucet fixed in less than 4 days. On February 14th i called stillwell to speak to the general manager, instead i spoke to dianne who told me dave was the gm and she transferred me off to christy who told me we are not wasting anymore time with you and then hung up on me. (If those are really their names). I will be reporting them to the bbb and i will speak to the owner of this company one way or the other!

Response time was good. Two other plumbers were giving next day as a response time.
Cost was ridiculous at $800 to come out and run a snake for a 90 minute job.
Usually go to Home Depot and do it myself for under $100. Circumstances at the time didn't warrant that.
Although they got the job done effectively would not use again.

If I could give them zero stars I would. This company charges too much for their services. Please do some research and find a company who will charge you a fair price.

This company is a big scam. I should not have trusted Jeffrey Muncey and the owner. I paid for a project that was not completed.

Jeff  Muncey locked my property and ran away with the keys without completing the project. I had to buy a new lock and pay a locksmith for a new installation.  I paid upfront $750 to Valley View Handyman Services for nothing. They are not responding to phone calls or texts. This was a total nightmare but I'll make sure that justice will be served.

I have more details but hope this summary warns others so they can avoid similar cons.