Best Businesses in Kentucky

Tech Kevin called and arrived quickly ahead of the scheduled ETA for service work.  He provided a reasonable estimate for the repair and replacement parts for an older toilet.  He also wore his PPE while on site to protect us and himself during the virus pandemic.  It's not easy to work with PPE on.  The job went well and in just a little over an hour, I had a repaired toilet with new parts.  I highly recommend A&S for your next plumbing repair or install.

We have been using Apex Plumbing (John) for several years now.  He is quick to respond, knowledgeable, and very fair with his pricing.  He is married to our friends daughter and that is how we found out about him. He is super friendly and easy going. He has always fixed our plumbing issues (stopped up sink and or washing machine line) in an hour of less and typically comes within a day or two.  If we can wait. If we need him right away he will be there.  I am pretty sure John worked with his father until he retired and took over the business and has probably been doing this kind a work for 15+ years.  I highly recommend.  He is neat, efficient and again and most importantly he is knowledgeable.  Gets the job done.

Ray's Plumbing and team are top notch! I was in a time crunch, my sink hadn't been draining properly for some time due to not having the financial means for repairs and a recent hardship. Rick was sent out, assessed my problem, and not only fixed it, but was very knowledgeable, friendly, professional and understanding. The cost was reasonable and since they went above and beyond, I've just found my go-to company for all future needs! Highly recommend!

I've had a lot of problems when booking appointments because some how they act like I never booked one???? So when you call them directly make sure you call them the next day because they probably forgot about your existence and they still don't have an appointment schedule for you when they gave you a date and time frame that they will be there. Yaaaaaaay!!!! Also this won't happened to you just one or two or three times but several time. Hahahaha then your life will get better just finding another plumber in Louisville Kentucky because this company sucks :D

I was remodeling my bathroom and I'm pretty confident doing woodwork and light plumbing work like changing faucets I needed to go from 2 to 1 handle in the shower and I didn't feel like I could do it myself. So wanted to try to find somebody local and I'm glad I did. The gentleman that came was so friendly and very professional. My dog wouldn't leave him alone and he didn't let it bother him at all. The pipe work looked great and very reasonable price. Thanks again!

This is a thank-you to Tom Jones, the Maeser technician who re-installed our water-heater after we'd had it removed to allow for installation of new flooring.  While he was reinstalling the water heater Mr. Jones noticed noticed a valve was leaking, and we were able to replace it on the spot, thereby ensuring that our new floor would not be damaged. Thank you Mr. Jones!

Very disappointed. Had apt from 9-12. Called at 1130am cause they still had not arrived. Office staff said she would call tech. Called me back and said he couldn't make it. They waisted half my morning waiting on them and didn't even call me to tell me he would not be able to make it I had to call them. Bad business. Have never used them and will not use them now. Not even a one star but it made me choose a star.

I received this company through my home warranty company (2-10).  Tony was quick to call me, set up a time on a Thursday (I had to take a day off work) to look at leak. He initially said leak would not be covered by my warranty company.  However, when I called 2-10 wty while he was onsite, they said they would cover leak as well as the plaster repair for my wall.  That was puzzling.  He capped my line, but then left, indicating he needed to get the claim approved so he ensured he would be paid.  Two days later on Saturday, I still had not heard anything so I texted him. He responded saying how busy he was and he may be able to finish it up on Monday. When I called the warranty company, they said they still had not received a claim from him. If I have to wait four days to get a simple plumbing issue resolved, taking two days off work to do so, that is not what I consider good service. My recommendation is to ask for a different company based on my experience.

This was the worst experience I've had with a plumber and I've had several run in with plumbers due to remodeling. They charged a for an hour (150) service charge (70) they were in my drive way 4pm     and then sat there for   min 5 min came in spent 7 min in the house (this is not a joke I timed them).  when asked why I am being charges 150 for hour of labor their responses were we always chare for a full hour after 10 min. I did point out that it was less than that but he stated he was my house for over 10 min. Utterly ridiculous. Their response when I talked to his boss who said is things have gone up.  Also, he told me it took 50 min to drive there and then 50 min back and 20 min to find the part.      I'm sorry that's really terrible business plan and I would strongly recommend that people read these reviews on this company before you call them because I wish I had.   Also, for 274$ they did not check for flushing of my water with I found later shoulder have been done (This is was from a   DYI U-tube)

My home warranty company assigned this company to me. A plumber came by my house on Monday to fix a clogged toilet. They were there five hours and were unable to fix the problem, and told me they would come back the next day with some different equipment to finish the job. No one followed up with me on Tuesday, and by Wednesday they told me they didn't have anyone available to come to my house and I would need to be seen by a different company. I understand that everyone is short staffed and busy, but it's absolutely ridiculous to leave a customer hanging like that and then tell them to go elsewhere.

Update: I got a plumber from a different company to come to my house today, they completely fixed the problem in less than an hour. I assumed there was something seriously wrong since Professional Plumbing was at my house five hours and couldn't fix it, but clearly they're just all around terrible.

If anyone is ever in need of a plumber, unfortunately I know of one to steer away from. They did a decent job with the plumbing, even though thought charged too much. The problem was the owner of the company went on a huge, racist rant against black people. It was appalling, deplorable, and unprofessional to say the least. Also did not wear a mask. Courtney Keeling of Keeling Plumbing.