Best Businesses in Kentucky

This company does what they say they will do, when they say they will, and for how much.
Their online quote system is pretty cool. The plumber himself was great. I will use them again.

Had a backed up drain and a leaking faucet in the kitchen and Andre got in quick and got it taken care of for me.

I have used Nasby plumbing numerous times they r reasonable on rates arrive on time very friendly does excellent work I will use them again when needed I give them a five star plus he is a veteran which means a lot to us they treat you like family when doing work for u I have and will recommend them to anyone thank u for your service mr Nasby

Used them for emergencies and non-emergencies, only company i'll use!! Great value for the price, straight forward about everything, and leaves the space clean! Highly recommend!!

Over priced $205 just for a 15 minute job and a $15 part... Next time I will get a quote for service call... $185 to walk in The house.

This is my first Yelp review, because I was so disappointed.

My water heater went out Sunday, 11/28. I filed an online claim the same day with my home warranty company, 2-10. I called Jefferson Plumbing on Monday, 11/29. They said the earliest they could get someone out to diagnose it was Thursday, 12/2. I understood and accepted that, as winter is a busy time. The man that came by Thursday, Mark Sheets, was very friendly and helpful. He said he wasn't sure when the install would be, which I understand is not his job to schedule. I tried to call Jefferson Plumbing on Friday, 12/3 for an update on an install date. Their hours are listed online as Monday-Friday, 7:30 am - 3 pm. I called at 2:30 pm and 2:45 pm but didn't get an answer. No answering machine either. I called again at 7:45 am on Monday, 12/6. The receptionist said they were waiting on the home warranty company to order the water heater. I called the home warranty company a few hours later. They said Jefferson Plumbing filed the diagnostic paperwork that morning (after I called). I called Jefferson Plumbing again today, Tuesday, 12/7. I tried to call them 5 times, starting at 7:30 am. A coworker of mine also called them four additional times. They finally picked up at 8:30 am on my fifth try. I asked for an update, and they said the earliest they could install it was next Monday, 12/13. I said that would put me without hot water for two weeks. It is 29 degrees outside right now. They said they had a lot of emergency calls over the weekend. I said, Shouldn't I already be in line since you all came out on Thursday? She again said they had too many emergencies over the weekend. I told her the warranty company told me Jefferson Plumbing didn't file the diagnosis until Monday morning (yesterday) after I called. The receptionist kept trying to deflect. Eventually she said, Well regardless of when it was filed, the earliest we can install it is Monday. I am very upset that I waited nearly one and a half weeks without hot water for nothing. I tried to give them the benefit of the doubt and call again (called three times between 2:30 pm and 3 p.m on Tuesday, no answer despite multiple calls).

BE AWARE, DON'T EVER NEVER HIRE THIS COMPANY FOR YOUR SERVICE. They tell you free estimate, but when their technician come to your house, they remove your plumbing and toilet apart, then they give you a very high price to repair, if you don't accept their work, they will walk away leaving all the mess for you to put back and clean up. NEVER HIRE THIS COMPANY FOR YOUR SERVICE.  DON'T LET THEY SCAM YOU.

This company is a joke.  They replaced a sewer line for me.  The job was $1000 over budget, they left a hole in my yard, and the sidewalk they poured looks like crap.  The foreman was a tool.  I do not recommend this business.

I was speaking with Mr. Moser on the phone about my need to have a water heater replaced and installed.  I thought his price was very reasonable.  Due to the nature of my job, my time is quite limited and my work requires hours beyond a traditional 40-hour work week.  Because of this, I questioned Mr. Moser about his availability and how long the work would take.  Mr. Moser then told me, in a very condescending tone of voice, that he doesn't work on a schedule.  This made my decision very easy, as I would never want to do business with anyone this rude and unaccommodating, no matter how much better the price.  Of course I understand the nature of the business and the need for flexibility, but it's never right to speak to customers in such a condescending tone.  Mr. Moser could have done a far better job in working with me and trying to understand my particular circumstance.  I found someone else who will charge a little more but at least answered my questions politely and was more accommodating with my schedule and my circumstance.