Best Businesses in Kentucky

This plumbing company came out immediately and gave us help. They called the Apex construction to help with the problem we had. Had to call them again yesterday for a totally different problem, and again came quickly. Tony and Joaquin came out this morning a swiftly and efficiently fixed our problem. They are the best in San Diego County Thank you!

Had a backed up drain and a leaking faucet in the kitchen and Andre got in quick and got it taken care of for me.

I have used Nasby plumbing numerous times they r reasonable on rates arrive on time very friendly does excellent work I will use them again when needed I give them a five star plus he is a veteran which means a lot to us they treat you like family when doing work for u I have and will recommend them to anyone thank u for your service mr Nasby

Used them for emergencies and non-emergencies, only company i'll use!! Great value for the price, straight forward about everything, and leaves the space clean! Highly recommend!!

I called to have somebody come and fix a leak, and they had a technician come out the very next day. The technician found the leak, fixed it and even took the time to show me what part was leaking and why.

My home warranty company sent Jefferson to fix a shut-off valve under my bathroom sink that flooded my entire condo.

Brian G. came to the house after four days trying to get my home warranty company to send someone.    

Not the plumber's fault but rather my home warranty.

While the water in the house had been taken care of by a restoration company, I still had no water.

Brian was here bright and early (I felt like crying; I was so happy to see him)
he walked me through everything he was doing; he was neat, clean, and polite.  

He apologized (it also was not his fault) for having to cut a hole in the drywall and took the time to show me why it had to be done.

The hole was so small that I wouldn't have paid any attention to it, but he explained it all before he did anything.

When he left, the vanity was clean, and the repair looked great.

These people complaining about this company need to know that the home warranty company told me they only have two plumbers and one sewer plumber in Louisville the contract with.

It is not their fault if they are booked out for several days.

Everyone's problem is just as serious as we think ours is.

I would have zero problems calling them again.

To anyone using a home warranty company... put the blame where the blame belongs. These companies (Plumbing, electric, whatever) must do what the home warranty will pay for and allow.

Joann Roth
Louisville, Kentucky

Called over 3 hours ago with a dead water heater issue.  Talked to their emergency line agent, left my name and number, and no phone call back.  Can't be an emergency service provider if they don't call back.

My hot water stopped working a day ago so we had to have after hours service on Sunday.  I asked a couple neighbors about who they would recommend and both said Greenwell Plumbing, Heating and Air.  My wife and I were not disappointed!  The technician, Jeff was very polite, courteous, and respectful of our home.  He wore shoe coverings which I very much appreciate, and explained the potential problems with our water heater.  After diagnosing the problem, it was determined we needed a heating element.  He also explained the pricing in a very clear upfront manner.  After discussing options we decided to have the heating element replaced in our 50 gallon Rheem water heater.  He flushed the tank and replaced the element in a pretty prompt time frame.   We are pretty sure we have found our go-to plumbing service company in Greenwell.  We highly recommend them.  It was nice that they offered a 10% military and first responder discount.  I'm very appreciative of companies that honor vets and our first responders.

I was speaking with Mr. Moser on the phone about my need to have a water heater replaced and installed.  I thought his price was very reasonable.  Due to the nature of my job, my time is quite limited and my work requires hours beyond a traditional 40-hour work week.  Because of this, I questioned Mr. Moser about his availability and how long the work would take.  Mr. Moser then told me, in a very condescending tone of voice, that he doesn't work on a schedule.  This made my decision very easy, as I would never want to do business with anyone this rude and unaccommodating, no matter how much better the price.  Of course I understand the nature of the business and the need for flexibility, but it's never right to speak to customers in such a condescending tone.  Mr. Moser could have done a far better job in working with me and trying to understand my particular circumstance.  I found someone else who will charge a little more but at least answered my questions politely and was more accommodating with my schedule and my circumstance.