Best Businesses in Louisville, KY

Kevin was great! He surveyed the situation we were having with our master bath sink and gave me two options. Went with the best one for our concerns. Quick and proficient. Will use again.

We have been using Apex Plumbing (John) for several years now.  He is quick to respond, knowledgeable, and very fair with his pricing.  He is married to our friends daughter and that is how we found out about him. He is super friendly and easy going. He has always fixed our plumbing issues (stopped up sink and or washing machine line) in an hour of less and typically comes within a day or two.  If we can wait. If we need him right away he will be there.  I am pretty sure John worked with his father until he retired and took over the business and has probably been doing this kind a work for 15+ years.  I highly recommend.  He is neat, efficient and again and most importantly he is knowledgeable.  Gets the job done.

Fast, friendly service: The sewer line had to be dug up and cleaned out. A trap was installed. The work was done on a Saturday. It took all day. The price was outstanding. I highly recommend this company.

My basement drain backed up for the third time in 2 years after functioning well for 18 years.  Bill called 20 minutes prior to arrival.  He was on time, masked and snaked the drain quickly.  He suggested that roots may be causing the problem and a root control agent could prevent future problems.  I appreciate his professional service, communication and advice!

I was remodeling my bathroom and I'm pretty confident doing woodwork and light plumbing work like changing faucets I needed to go from 2 to 1 handle in the shower and I didn't feel like I could do it myself. So wanted to try to find somebody local and I'm glad I did. The gentleman that came was so friendly and very professional. My dog wouldn't leave him alone and he didn't let it bother him at all. The pipe work looked great and very reasonable price. Thanks again!

Yes they will come out quick, but they will charge a lot to do the job. No emergency fee so to speak but I feel it's built in to the charge. Second time we had them out they misdiagnosed a simple fix, which I was able to figure out on youtube. Just FYI, a loud vibrating exterior spigot is likely just a washer. Installed exterior spigot and did not secure to the brick so the whole thing moved and twisted when turning on/off. I'll be looking elsewhere unless I'm in a serious bind.

Very disappointed. Had apt from 9-12. Called at 1130am cause they still had not arrived. Office staff said she would call tech. Called me back and said he couldn't make it. They waisted half my morning waiting on them and didn't even call me to tell me he would not be able to make it I had to call them. Bad business. Have never used them and will not use them now. Not even a one star but it made me choose a star.

I received this company through my home warranty company (2-10).  Tony was quick to call me, set up a time on a Thursday (I had to take a day off work) to look at leak. He initially said leak would not be covered by my warranty company.  However, when I called 2-10 wty while he was onsite, they said they would cover leak as well as the plaster repair for my wall.  That was puzzling.  He capped my line, but then left, indicating he needed to get the claim approved so he ensured he would be paid.  Two days later on Saturday, I still had not heard anything so I texted him. He responded saying how busy he was and he may be able to finish it up on Monday. When I called the warranty company, they said they still had not received a claim from him. If I have to wait four days to get a simple plumbing issue resolved, taking two days off work to do so, that is not what I consider good service. My recommendation is to ask for a different company based on my experience.

This was the worst experience I've had with a plumber and I've had several run in with plumbers due to remodeling. They charged a for an hour (150) service charge (70) they were in my drive way 4pm     and then sat there for   min 5 min came in spent 7 min in the house (this is not a joke I timed them).  when asked why I am being charges 150 for hour of labor their responses were we always chare for a full hour after 10 min. I did point out that it was less than that but he stated he was my house for over 10 min. Utterly ridiculous. Their response when I talked to his boss who said is things have gone up.  Also, he told me it took 50 min to drive there and then 50 min back and 20 min to find the part.      I'm sorry that's really terrible business plan and I would strongly recommend that people read these reviews on this company before you call them because I wish I had.   Also, for 274$ they did not check for flushing of my water with I found later shoulder have been done (This is was from a   DYI U-tube)

My home warranty sends out to these people. I always give everyone the benefit of the doubt, but this process has been ridiculous. Our water heater began leaking on Sunday so we submitted a claim. He had to turn off our water completely because of the leak. Nobody could come until Tuesday to check it out. They scheduled us for 8:30-12:00. You would think that would be the first or one of the first appointments of the day. Come 12:00, nobody has shown. We call and are told they are behind from another project. Finally around 2:00 somebody shows up. They confirm that it needs to be replaced. The technician said he has to submit the paperwork to our warranty authorization department and that will take 1-2 days. So even though it has been a terrible experience so far, we think, this nice man is doing his best. Two days later we have heard nothing so I call my warranty company. I am told no paperwork has been submitted! The representative calls Professional Plumbing and the secretary says she has the paperwork but has not submitted it. Keep in mind, WE STILL HAVE NO WATER. The secretary promises to have it submitted by the end of the day. I am beyond angry with this company. They are useless and clearly have no pride in what they are doing. I would never recommend them to anyone. In fact, I have submitted a complaint to the BBB.

If anyone is ever in need of a plumber, unfortunately I know of one to steer away from. They did a decent job with the plumbing, even though thought charged too much. The problem was the owner of the company went on a huge, racist rant against black people. It was appalling, deplorable, and unprofessional to say the least. Also did not wear a mask. Courtney Keeling of Keeling Plumbing.