Best Businesses in Louisville, KY

These folks are fantastic!!! The lady answering the phones is focused and gets you to who you need to take care of whatever you have going on. AND of course they solved my problem promptly keeping me out of deep water.

Our water softener unit malfunctioned and needed to be replaced. We called and scheduled an appointment the very next day to have a new one installed. Was prompt, extremely courteous and did a great job with the new install. would highly recommend for anyone looking for a plumber!

Very honest and dependable. He stays on the job until it's done. He likes people, willing to answer questions. Would call him back in a minute

Good, professional service.  They arrived exactly when they said they would, and were neat and efficient at resolving my issue.

I got away for just under $200, which seemed reasonable for about 2 hours of work for Jim and his partner, and identified and repaired a fairly serious leak from my condo to the unit below me.

I would call them again if I had a plumbing problem.  Alas, feminist Sarah had to withhold the 5th star for the suggestion that I get my Dad or boyfriend to help me repair a caulk seam.

This company is a rip off! They were sent by home serve to fix a water line leak outside. They plugged a leak right on my side of the privacy fence. They said they thought there was poss another leak but my pipes ran onto my neighbor's yard and home serve only covers to my property line. My meter was also in my neighbor's yard. They dug down and tried to force a pex pipe through the old pipe, beat it with a hammer. After they left my neighbor's yard started filling up with water we suspected they made it worse with the pex pipe. They came back today lying saying they never did that. Lucky for us every neighbor has video cameras. It was literally maybe fifteen feet of pipe would need to be replaced. After they left my home the first time in march none of my water would work and my toilet filled with mud. They did send another guy out to fix all of that and my washing machine also was messed up and they had it fixed. They are not reputable and should not be sent into people's homes.I'm sure the plug they did has already busted and the lying guy today told the home serve lady he inspected the pipe they repaired and it was not leaking. My head almost spun off my shoulders since he only walked through the yard looked down and walked out. I didn't realize he could see through the dirt. What a joke anyone with a brain knows you would have to dig the pipe up to see if it was busted or not. But its Friday like last time and these boys never want to work! My neighbor plans on hiring a lawyer and I am on board with that. If you have had a problem with united plumbing email me at thebutterflyeffect216@gm…. I want to be clear that my complaint is with these two the liar and the old man. Other than these two I have no other complaints about anyone else with this company.

They came out last week and cleaned the main drain . It backed up the next evening when we did laundry.  I called them. They came back out and said there would be a charge of $338.00 ,again because it was a tree root issue . Personally I didn't think tree roots grew back overnight.  I thought it was operator error because the tech had struggled so much with the machine and failed to do a good job. He didn't even run water down the drain before he left . He did get tree roots out of the drain . Well I wasn't going to pay for another half ass job so I called roto rooter.  They came out and found that the tab that connects to the opening was broken . Since the first tech was the only person that ran a snake through the drain . I feel the they are responsible for the repair and roto rooter bill. The drain wasn't clogged the second time the tab had broken off and kept the sewage from draining .
The second time Absolute came out there , the tech should of digignoised the problem instead of saying there would be another $338.00 . Techs are not trained properly and management wants to do a 2 step around the issue .
I'm trying to locate others who have had dealings with them that have legitimate concerns. What ever happened to ethical business practices. Having been self employed since 1982 , I have never taken advantage or failed to acknowledge a mistake by myself or a employee.

New AO Smith water heater 12/04/2019 crushed on install. and turned up since new and NO longer hot.
year old +13 days!

Great price! Great service! I had my Ac and furnace replaced! The arrived early and stayed all day! They didn't even leave for lunch! (Guys, you need a lunch! I would have made them something if I would have realized  how hard they worked!) they also sent me an amazing goodie box after the work had been completed! So happy I chose this company! The jingle on the radio worked!